Mobile Van Rentals

Cons: Flat tire half way through the trip. No damage to the tire it just went flat somehow so that added about 3 hours to the trip. Road side assistance took two hours to get to us when it was estimated to be a little less than an hour (he changed it very quickly though and was very nice).

Cons: Sat and waited over 20 minutes to get a vehicle during pick up

Cons: Customer service rep you walk the customer to the car or employee to help with the bags and the same teach someone how to work the new technology of the vehicle you get... since is going to be yours for fee hrs or days..... and do together a full inspection of the vehicle....

Cons: The car had an overwhelming smokers smell. It was intense. Especially in the heat. It was horrible. Also the car's touch screen (which basically controls everything) didn't work well. It routinely would freeze and we'd have to restart the car to get it to work again.

Cons: they charged me for a damage on their symbol which I didn't do. And on top of it, the level of damage was so minor, OMG.

Cons: The initial online cost estimate was misleading. My first estimate was ~70$ for one day and another 10$ for the insurance. But because I'm 24 and not 25 I was charged 130$. Which is alot higher than I expected. Being more upfront about the online estimates regarding not meeting whatever arbitrary age requirement you want to use would be appreciated.

Cons: All was great!

Cons: Staff at MSY was not friendly at all.

Cons: This was a one way rental I would have liked to have dropped it off at a location closer to the town I live in instead of at the airport. Other than that I thought that the experience was very good.

Cons: The car provided to me was filthy. I could barely see through the smeared windshield, and there wasn't a drop of washer fluid. Worse, there was a terrible scraping sound that Hertz must have known about. This car should not have been rented to anyone, certainly not at the high price that I paid. It was the worst rental car experience I have ever had.

Cons: The vehicle could have been cleaner and not missing a mat

Cons: When I picked up the car, I was told that the gas tank was full. When I got on the road, I realized that the tank was only 1/4 full. The vehicle also reeked of cigarette smoke to the point that we had to get air fresheners and all had a massive headache. The car was not clean on the outside. Inside was fine. We also had to put air in one of the tires three different times during our trip. This was not a good car rental experience.

Cons: We accidents selected the wrong time to pick up our car and were 2 hours late. No one called us and I think that would be something beneficial so that people could try to get there as quickly as possible.

Cons: The called smelled of smoke The car wasn’t clean The car had a lot of previous damage to it The car didn’t come with a full tank of gas

Cons: This booking site and their actual inventory are totally inaccurate. Booked 4 separate times and vehicle was never available even after speaking with an agent all those times. Ended up using a dealership to rent something. Don’t depend on this service!

Cons: You have to pay rent plus the $200 at the same time that's to much of money at one time.

Cons: I was not told that I could not pay for the rental on a debit card. This rental was to pick up my children in Atlanta. Dollar refused to allow the transaction to go through forcing me to rent at the last second from another vendor at a much higher price.

Cons: My receipt when I booked was $44 and after I returned the car the price was $80

Cons: Wreaked of marijuana

Cons: They didn’t have a vehicle ready for me to pick up. I had to wait 45 minutes for a car.

Cons: 1. They could have held our reservation--we did nothing to deserve them not having a car for us. 2. They could have offered to help find another car someplace else after they gave our reservation away. 3. They could have at least act like they cared that they screwed us.

Cons: The expense, $13.00/day, was a little high to add a second driver. Was not expecting that expense.

Cons: Rude employees. No cars were available at time of pick up. Left me stranded there for 30 hours until I could find a flight back home. Ruined my vacation.

Cons: everything

Cons: When I attempted to pick up my car, I was informed that the rental agency had no cars left. They offered me an apology. Unfortunately, that did very little to fix the fact that I was now stranded with no car.

Cons: wish I could have dropped at local agency without incurring a massive upcharge. Had to take it to the airport as it was a several hundred dollar difference even though it was only approx 15 miles away.

Cons: To ACTUALLY let the customer know before heading there and stand in line for an hour or so OUTSIDE to then get denied the rental

Cons: Pickup took 45 minutes to get a car. I realize we are under a pandemic though. There was really only one guy checking people in and checking the cars in, so he was doing the best he could. Dropping the car off was so much easier. They had streamlined their process. It took 5 minutes.

Cons: It all went good wouldn't change a thing

Cons: Drop off was a little bit confusing because there didn’t seem to be a dedicated spot for returns. There were two aisles where you could park the car instead and staff would come meet you where you parked.

Cons: It is very hard to find those who are in parking lot for returning vehicle, or any dents or scratches prior to leaving. A large return sign check point and perhaps a single point outside for scratch and dent concerns would be very helpful. Guys in a badly parked truck looked like other customers.

Cons: Cleanliness of the vehicle.

Cons: The car smelled like smoke

Cons: No shuttle between airport & off-site location. Had to take Lyft.

Cons: Cleaner interior

Cons: Couldn't figure out where the gas cap filler cap release was was? Odd for the vehicle? But all my other kias have had the gas release in the same place ...

Cons: That when I booked this rental through KAYAK I couldn't use my work discount so I won't be using that service again

Cons: uncomfortable seat and no cruise control - what car doesn't have cruise control?

Cons: Procedure to dropoff required asking a Hertz parking lot staff member for guidance. Simple enough to park and log info to deliver inside, but was unfamiliar when compared with larger airport facilities.

Cons: Avis claims to "feature a 100% smoke-free fleet" but they seem to have missed at least one vehicle. The smoke odor was terrible in our rental and made any car trip over our vacation week rather unpleasant.

Cons: Everything was fine

Cons: I risked paying ahead & had to cancel & LOST my $$$ - Yukk

Cons: Car wasn’t very clean. Smelled like smoke. No wiper fluid.

Cons: The airport location could’ve told us that using your debt card to rent a car you would to rent the car 24hours in advance so we unable to make our trip

Cons: They charged me $15 for a chip in the windshield that was not caused by me. It's a scam and I won't ever use Thrifty again.

Cons: We had one heck of a time trying to get this car dropped off. There wasn't a Thrifty in Destin Florida that was open and we were told on the phone by customer service that we could not drop off at a Dollar or Hertz only to find out that the Dollar location could easily accept a Thrifty rental. It is a great benefit for clients to be able to drop off at many locations if needed. This should be conveyed to the customer.

Cons: It was an older van with 45K miles and not very nice..

Cons: Did not inform me what was needed for pickup.

Cons: The car smelled faintly of cigarette smoke.