Pros: Outstanding personnel
Pros: Staff was friendly but not able to provide clear answers. Drop off was easy.
Cons: Clearer instructions prior to pickup when rental has been paid in full via deal through travel website such as Kayak. No mention of credit card being needed for deposit nor explanation of what the deposit is for.
Pros: The staff at the Airport didn't seem to care one way or the other. The staff at the remote rental location were excellent!
Cons: Did not have to go to Mobile office because did not get a car in Newnan as promised. Enterprise Rental was great!!
Charged more than my guaranteed rate
Pros: The car was able to drive
Cons: No one was at the office during open hours for 30 to 45 mins. The person didn’t have a key to open the office so we waited even more. I was charged more than I was quoted in an official email with amount I would pay in total and no one seemed to know what to do about it, passing the blame onto the next person we dealt with. It’s still unresolved. I rate check before I buy so I’m not very happy about it. The car had terrible alignment issues.
Pros: The rep we dealt with was fantastic. and made things right with the smoke situation. We also received a free upgrade because they didn't have the car we wanted.
Cons: Car smelled like smoke.
Pros: I liked the vehicle very nice drove great and absolutely comfortable
Switched an SUV for a mini van at pick up
Pros: Drop off was convenient
Cons: I was downgraded from a Cevy Tahoe to a Toyota mini-van. Price increased. All this happened at the counter at pick up. The woman at drop off (an employee) said Hertz needed to dump the car off on someone with a one way reservation because of the miles. The van was dirty. Shady business practice to say the least. I could of said no thank you and gone yo a different car rental agency but I was ready to get home after working through the holidays
Cons: Extra fees upon drop off that increased the price significantly. Also had to turn my first rental in due to immediate mechanical issues. Second straight time using hertz and having a car that couldn’t get me where I needed to go. Severely disappointed
Pros: the most I like the car don't do not used to much gasoline
A much better trip
Pros: Easy booking. Easy check-in and easy drop-off. We had a Nissan Quest that was clean and trouble free. Plenty of room for everyone and our luggage.
Cons: No complaints with Hertz. The vehicle shifter could use a relocation.
Thank you George!
Pros: One of the smoothest car rental experiences I've had. I usually rent cars by the Mobile airport, but this Hertz gave me a far better deal this time so I went to the one in the Renaissance hotel. George (I'm pretty sure that's his name) was very courteous and professional. Some car rental employees can be annoyingly pushy or rude, but George was very respectful and answered all of my questions - I knew exactly what I was getting into. The car met all my expectations, and there were no hidden fees or bogus charges.
Where can I find Hertz car rentals in Mobile?
Top tips for renting a car from Hertz in Mobile
- 25% of our users found rental cars from Hertz in Mobile for $35 or less
- Book your rental car from Mobile in Hertz at least 1 day before your trip in order to get a below-average price
- Supplier Choice rental cars from Hertz in Mobile are around 33% cheaper than other car types, on average