Reviews for Hertz in Mobile
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Apr 7 2017
Horrible customer service
Pros: Car was clea
Cons: Fraudulent company that just wants to steal your money. Customer service did not work work with us to help us out. Our car was in the wrong location and we didn't have money to go get it, and they did not help us out to get there. We felt like they were very dishonest and a rude company.
Mar 1 2017
Pros: A small car and easy to park.
Cons: The 12V charger in a car did not work. Hence, I could not charge my GPS which was in convenient during the trip .
Feb 9 2017
quoted price was not honored
Cons: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
Nov 12 2016
Pros: Outside of car was dirty but the customer service was above and beyond , arriving for rental and dropping off.