Reviews for Hertz in Mobile
- All reviews 100%
Feb 9 2017
quoted price was not honored
Cons: The kayak.com reservation showed the detailed price i would be paying including the added fees and taxes. when i got to the hertz counter, the attendant took the total including the taxes and fees and added another $30 for airport taxes and fees on top of the quoted price. Bottom line, it cost more than i was quoted. even though i showed him proof on paper of my quote, he refused to honor it.
Nov 12 2016
Pros: Outside of car was dirty but the customer service was above and beyond , arriving for rental and dropping off.
Oct 20 2016
Cons: Vehicle license plates were expired.
Sep 19 2016
Cons: No help here either. They just told me to call the customer service hotline....as if I wasn't a customer standing there in front of them.