Reviews for Alamo in Mobile
- All reviews 100%
Nov 20 2016
They didn't actually have a car available
Cons: Although I was able to reserve a car online, there was not an actual car available at the rental counter. So I rented a hotel room for the night and tried to call the rental counter at Mobile airport directly the next morning to make sure they had a car available before I schlepped back to the airport. Turns out it isn't possible to speak directly to a live body at the rental counter in the airport via phone. I could only get to their 800 call center and was told there was no local phone # so I couldn't speak to someone on site. I said the heck with it and got a car from Enterprise at a city-based location.
Sep 20 2016
Pros: Easy drop off
Cons: The car I reserved not ready...would have had to wait 30 minutes. Settled for a large truck instead and they discounted a day
Jul 9 2016
Cons: I was not aware that the company only took credit cards. That would have saved us a lot of time and irritation if we knew that information from the beginning.