Mogro Hotels

it was a four star hotel and lived up to its rating, which sometimes in Spain you cannot rely on.

Good location, very comfortable, high standard. Getting Reception to ring taxi at departure not easy. Young man told my husband to try outside at first but young lady tried harder and got us a taxi.

the heat in the room! and it's impossible to set your own room at the temperature you want

the views and the inter-connecting rooms some staff not especially friendly, but one was very helpful. There were no special facilities for children, more of a business hotel, but very comfortable.

Location Non Smoking not available & smoke heavily penetrated my room.

The views were nice and the room was very clean The room was ptetty tight... had to move a table to open the balcony

Position of room on busy road and disco/bar next door. No air conditioning and unable to open windows

Helpful and friendly staff. Easy parking Breakfast was barely edequate

Being close enough to walk to the beach and being close to Santander. It was also in a quiet location and the staff were very polite. When we opened the window there was an unpleasant smell coming from outside. Although it was advertised as having satellite tv there were very few channels and none in English. The facilities in the room would not have been suitable for a longer term stay.

staff very helpful

It is a two star hotel.matress is 50 years old. tv the same.nothing works. water pressure unestable then you burn or freeze when other open a faucet. elevators unsuficient. dirty old rugs.restaurant poorest in whole spain. no way to roll your lugage at entrance and no staff when you arrive or depart. unconveniently located and no taxis out front. safe did not work and did not received kind of room I reserved. two bed room. Worst hotel I have ever been.dont know how come is at category small luxury hotel

Location, view from the room, size and decor of the room.

great location and good price, nice bar (didn't try the restaurant but looked good)

Convenience Poor breakfast

Friendly, obliging staff. Spoke good English. Good location as in the middle between the shopping/commercial area one way and in the other, the beaches. Also well served by public transport - bus stops right outside hotel. Had nice room on top floor - room 901. Has balcony and nice views. Lovely, good size bathroom. Room a little small, beds a little bit too hard. Also room a bit cold.

Great position in the city and close to everything bars restaurant and a short walk to the beach It was a bit expensive for what you got

Right on sea front very near old part of Santander easy to walk everywhere Air conditioning in room wasn't working which staff knew about but we were given another room with a sea view.

It was OK, not much beyond that. Location was not very good, a bit far from the city center, however there was a bus near by. The room design and comfort was a bit dissapointing.

The provision of secure car parking but the charge was rather high. I would expect a 4 star hotel to provide a full room service 24/7 when your dinner service is too late for many people.