position. easy to find.
Location Non Smoking not available & smoke heavily penetrated my room.
The views were nice and the room was very clean The room was ptetty tight... had to move a table to open the balcony
I liked the services, cleanlines of the room and the the sea-view
the views and the inter-connecting rooms some staff not especially friendly, but one was very helpful. There were no special facilities for children, more of a business hotel, but very comfortable.
The location in front of the beach was amazing and the food in the restaurant was the best we ate in Santander. The bar staff were very slow getting our drinks (over 45mins to get 4 drinks also some of the guys on reception looked a bit unapproachable.
We were upgraded to a seaview room no coffee facilities in room
An excellant hotel overlooking the sea. The staff were helpful and friendly. No complaints at all
Excellent for our stopover close to Santander Car park difficult and limited
Being close enough to walk to the beach and being close to Santander. It was also in a quiet location and the staff were very polite. When we opened the window there was an unpleasant smell coming from outside. Although it was advertised as having satellite tv there were very few channels and none in English. The facilities in the room would not have been suitable for a longer term stay.
Service was awesome. Location for our plans suited us perfectly. Food at breakfast and dinner was of very good quality and tasty.
The size of the room and the quietness It was bliss!
Size of room, cleanliness N/A
Helpful and friendly staff. Easy parking Breakfast was barely edequate
excellent building / architecture, good staff, clean. large rooms. No Air-conditioning could easily be a big issue on hot days / evenings as the builidng is stone and seems to soak up the heat
Position of room on busy road and disco/bar next door. No air conditioning and unable to open windows
It was a lovely new spanish style hotel just in the middle of the town and on a 10 minute walk to the port. The bar at the back of the hotel had no aphmosphere and wouldn,t encourage you to spend time there.
Hotel of character with pleasant and helpful staff. The room was large and comfortable. Small TV
3km from the airport, 7 km from city centre. Plenty of eating places and bars in close proximity, plus hotel serves meals. street parking plus quite a number of spaces in the church parking area - but difficult should there be a wedding in progress.
convenient for Ferry But far enough out of town to be able topark
The hotel was easy to reach from the airport and the parking was close by and free. At first, from the outside, the building doesn't look nice at all, however, the interior is ok, the room was very spacious and the bathroom clean and in good state. The breakfast is barely sufficient. It is served in a kind of bar. The tables are very low: they can be confortable for a chat and a cup of tea, not for breakfast.
Arrived on Sunday so nothing happening but thats not the Hotels fault. Only meals available are Bar type meals and breakfast is Basic but ok. Only problem is the Dining are has smoking and is not smoke free which is a bit off putting when eating.
The hotel is central, and just opposite the international Brittany Ferry Terminal. Very clean hotel. Excellent English spoken by the staff. No tea and coffee making facilities in the room. This would have improved the facilities from good, to excellent
The staff were very friendly and helpful.
Notably friendly, helpful reception. Very well located for transfer from ferries to train or bus. Our only negative criticism is that the coat hangers didn't work very well, but we survived.
Staff on arrival most helpful in accessing disabled parking for myself. Reception most pleasant and pointed out immediately where coffee etc was instantly available Cooked food at breakfast could have been hotter but nothing wrong with quality
Proximity to ferryport and city centre, room facilities No
It's position for the city & the ferryport
How helpful the staff was with maps and locating near by things for us. The location is great...right across the street from the bus station.
it's really close to the bus station and made it convenient for me the bar was closed, and there are hardly any restaurant in a 500 m radius (at least I didn't find them!)
Courtesy and friendliness of staff and willingness to try to speak English More detailed instructions to car parking would have been welcome - the one way system and the fact that the car park was underground led to some confusion.
We were traveling with our four kids and so, booked two rooms. The hotel staff was very accommodating and arranged for us to have two adjoining rooms. We loved the shoreline close to the hotel. Cantabria is so beautiful. There was hair everywhere in our room. Also, my son dropped something on the bathroom floor and when I wiped it up, the towel came up quite dirty.
Spacious rooms. Indoor pool. I would have liked the indoor pool a bit warmer.
Clean hotel, good facilities and helpful staff. Would recommend it to families. Nice pool too.
Good for a night stop off, very clean, good buffet breakfast too.
swimming pool included, good price performance ratio, play room old style room, slightly mouldy smell in room, bathroom with window to the outside floor
transferred on arrival to sister hotel which had more facilities. this was decided by the hotel due to our length of stay and was really nice of them as it made our stay much better. Friendly staff throughout, quiet location compared to most hotels in the area. was charged for the entire stay on booking in, this also annoyed residents in Don Diego..... No nets behind curtains means having to keep curtains closed all the time for privacy
The hotel is very well situated and is luxurious. We had a beautiful room with a spectacular view. The staff were very helpful and friendly. The pool and spar were really good but we consider it to be an expensive additional facility.
fantastic sea view location & food
very nice rooms. very quiet and charming. Staff were helpful and spoke good english
Fantastic hotel, one of the best I've stayed in, fabulous location
Lovely setting and terrace area looking out to the sea. Breakfast was not included in the price.
Location, view from the room, size and decor of the room.
It is a two star hotel.matress is 50 years old. tv the same.nothing works. water pressure unestable then you burn or freeze when other open a faucet. elevators unsuficient. dirty old rugs.restaurant poorest in whole spain. no way to roll your lugage at entrance and no staff when you arrive or depart. unconveniently located and no taxis out front. safe did not work and did not received kind of room I reserved. two bed room. Worst hotel I have ever been.dont know how come is at category small luxury hotel
staff very helpful
Service! In this hotel they are very much aware of what hospitality really is and how you should pamper your guests. Breakfast is delicious, nearly a reason to select the hotel. Wonderfull location and very, very nice beds. Not applicable
A beautiful classical hotel in a wonderful location. The sea view rooms are highly recommended. Probable due to the hotels age the sound proofing between rooms could have been better.
Hotel staff spoke very fluently French. Nice room, good breakfast. Hotel staff gave very good tips about things to visit in the environment. We got a bottle of cava when we arrived and cakes when we left.
Attentiveness of staff, Cleanliness of room, Breakfast Availability of local places to eat; there was only one
everything was great the family who run the hotel are more than helpful and the rooms are great and really clean the breakfast was above and beyond what you expect total value for money all round would recommend there was nothing that we did not like about this hotel
Excellent staff, very helpful. Excellent room, clean, modern, quality fittings, very pleasing. A welcoming pot of tea on arrival on a stormy night. Complementary Cava and chocolates on arrival. Gift of cakes on departure. Dog friendly. We recomend this hotel. Nothing to dislike.
Superb apartments. Excellent facilities. Beautiful environment. Lovely family business.
I loved the familyar atnosphere and the design and the quality of the rooms.
Good Value, Close to the beach location, rooms kept clean Rooms a bit small, only had two twin beds and should have had a double.
Cute little place, friendly staff, the price was right and the town was nice and quiet. No complaints!
Excellent location for seeing the town and local coast. We particularly wanted an evening meal in the hotel, by unfortunate coincidence the kitchen was closed that evening only, but they willingly accomodated us and we enjoyed an excellent diner. No!
It does what is says on the tin. It is clean and very close to the beach. If I go back to Santander I will not stay in Somo, where the hotel is located. It is too far away and there is not night transport.
center of town noisy
We only stayed one night on the last day of our holiday as we were returning home by ferry the next day. I chose this hotel, which is situated across the bay from the ferry port, because of it's on-site parking which proved to be very convenient. Reception staff were helpfull. No food available, probably because of the time of year and low occupancy. However there were restaurants nearby.
stoped off on our way back home for two nights before catching the ferry from Santander to Portsmouth.Exellent location nice quiet town.
Size of the room quite generous as is the bathroom. The distance stated on the website from hotel to city centre was misleading. The hotel is right on the outskirts on the edge of an industrial estate. There was nothing nearby not even a bar or a restaurant.
It was very helpful that the receptionists spoke good, fluent English. There was a nice view over the city. The car park entrance and the gravel part are quite dangerous for a motorcycle to enter and reach the tarmaced area. Any loose surface makes a motorcycle unstable.
Very friendly staff - clean rooms. Rooms were quite noisy (between rooms) also Hotel is difficult to find.
Hotel clean and tidy, Comfortable rooms, Spa very good Would have preferred a double bed rather than 2 twins pushed together. No restaurant in hotel or nearby, meant we had to drive into Santander. Not all the spa facilities were working correctly (curtain shower and scottish showers).
There was a kitchen which could have been useful. The hotel is very close to the ferryport and it has an interesting view over the city. The room smelt a bit musty. I was rather disappointed with this hotel and I don't quite know why. I booked it quickly to facilitate our journey to GB from Santander and it was very close, but there was no air conditioning and it was a bit noisy. Also there was no evening restaurant-we were referred to a supermarket. I was also concerned about the lighting of the stairs. Several of the staircases were dark and as usual I wondered how easily you could get out in an emergency.
Friendly reception staff. Proximity to Santander - though directions on the website were misleading as access is much easier from the Santander city side. Only a few minutes' drive into the city centre. Parking available (often a problem with cheaper Santander hotels!) Excellent bathroom (very clean; good fittings; bath/shower and shower). We used this as a night halt before taking the ferry - useful because of its location outside the busy city centre. View - towards airport and mountains. Carpet in the room was not very clean.Spa pool tiny - the website photo could mislead slightly. No air-conditioning. Bar/cafeteria seemed little-used so not very welcoming.
friendly helpful staff nice quiet area just a bit hard to find badly signed
we enjoyed the tranquillity of the place
Proximity to airport - less than 15 minutes in a taxi (cost less than 15 eur for two passengers and four bags). Extremely difficult to find as it was very poorly signposted. I hadn't printed out the directions from the website as I presumed that my sat nav (GPS) would bring me successfully to it (as it had it did to the 7 other hotels that I stayed in during my 2 wk stay in Spain). Due to the obscure location of the hotel, the sat nav did not bring me there & I spent an hour driving around trying to find it even though I had only been minutes drive from it originally. I had to call the hotel twice to get directions.There was no air-conditioning in the room so too hot at end of Aug & got bitten by mosquitos as left the window open to let in air during night. This hotel is actually just outside the city boundary & steps down to hotel are poorly lit
Helpful & friendly staff. Walking distance to beach & restaurants/bars. Secure parking. Swimming pool very small. The photos made it look much bigger than it actually was.
Good and helpful friendly staff. Our evening meal which was inclusive was at a local restaurant run by the ownwer of the hotel. It proved to be extremely good and superb value for the money. I wish it was my local restaurant nothing
Covenience to the beach Over priced. Photo of hotel is deceptive
Clean, comfortable, conveniently positioned to tour the coastal towns
The hot water and bathroom TV was too small, few channels
Good value hotel in Suances, Cantabria. Parking underground. Nice clean room . Staff very helpful and the girl on reception spoke good english. floodlight aimed at bedroom window until about 12.30am and then it went off and the room was dark. Curtains were white and not lined, so light shone through into bedroom
The helpful personnel. They went out of their way to make us welcome and overcome our language difficulties and provided extra service with a smile. Everything was fine
they were big for a family of 4 no english channels on tv
Pleasantly decorated, spacious, well equipped, close to beach, buses, restaurants, supermarket, park, festival centre. Lack of computer for guest use despite having wifi. We had to find an internet cafe.
very spacious rooms, very central & near the beach
Loved the decor of the apartment and the location. Would like to have main condiments such as milk, tea, sugar etc. And also better range of shampoo, conditioner, and body wash. These are only tiny concerns.
great facilities and friendly staff Nothing all good
the location was good, close to the beach the apartment was dark and dingy and smelt of damp and stale cigarette smoke
excellent location opposite the beach and near the football stadium.staff very friendly and helpful. apartment was small
Ideal position for those who want more freedom than a hotel brings. Comfortable and friendly staff, Bus stop outside and supermarkets within 100 yards. Wonderful beach even closer!
Very comfortable, fantastic location close to Sardinero beaches and easy access to Santander city centre
the food is really worthy(especially the toast)
Very Clean and quiet
Rooms very clean and of good size Price of breakfast 32e for two persons !!
Location No smoking policy
the breakfast in the morning not many people spoke much english, and the restaurant was all in spanish, so could not order any food or drinks.
Location and quality
Efficient, pleasant and convenient
How close it was to the water and to the Palace.
Excellently appointed hotel close to beach and casino. Very clean and comfortable despite being an older hotel. Secure parking under the hotel at a reasonable cost of 12 euros per day.
The rooms had an overpowering damp smell. There did not appear to be any adequate fire alarms/escapes/escape procedures. The beds were appalling - the springs shot to pieces which led to an awful night's sleep.
Well appointed hotel None
The hotel is not far from the airport, is clean and modestly priced, only 30 Euros which included breakfast. The restaurant was convenient for dinner. I had two of my favorite treats of Spain, chorizo and croquettas de jamon Serrano. The wine was also very tasty. The proprietor took me up to my room when I arrived, gave me an early morning "wake-up" call the next day, and had a taxi there for me when I needed to go to the airport. The only difficulty with the hotel is that is might be hard to find for someone not familiar with its location.
Helpful friendly staff Directions given were very poor and misleading. Address for the hotel was not complete on the website. Hotel very difficult to find.
The room was clean, comfortable and very quiet. The breakfast was poor and difficult to get.
The hotel had a feeling of luxury and excellent cleanliness. Staff were discreet but very friendly and helpful. Food was excellent, and although a bit pricey, still gave super value.
The rooms were extremely comfortable and stylish. The staff were really welcoming and friendly. Although not applicable to us, some people may find the uphill walk from Somo village to the hotel difficult if they have mobility issues or if very hot and have children.
A great base for beautiful Somo beach. Staff was very friendly and helpful, especially front desk staff. We were impressed by how many staff spoke English even though the hotel caters mainly to Spanish guests. Would have appreciated a minibar or small refrigerator in the room. Bottled water should be provided as there is nowhere nearby to purchase water or drinks outside of the hotel bar. Beach towels would be appreciated although we were not stopped from using the hotel towels for the beach.
Staff were very helpful and professional. Did not eat in restaurant so cannot comment but all other aspects of this hotel were excellent. Very easy access to beach, mountains and Santander.
Extreme friendliness of the staff
Great beach in Somo for surfing, running, sunbathing etc only 5 minuted walk from the hotel.
This was a great hotel, the staff couldn't do enough for us and they all speak English if only a little which is great when my Spanish is not so good. We found the food to be of a very good standard and talking to other people they found it the same.We really enjoyed our stay. Thank you
Excellent staff - friendly and helpful, really nice rooms. Didn't have the hotel breakfast but the cafeteria served delicious tortilla de patatas. Nothing negative comes to mind.
The hotel staff were very friendly and helpful. They spoke english well and made the effort to communicate with you in English. They couldn't do enough for you. The room was really lovely and very well appointed. The evening food has been described in your reviews as 'disappointing' but I would say that it was rustic. The buffet breakfast was very good, they even offered bacon and eggs which we took advantage of, but a little expensive at 12 euros. I would throughly recommend this hotel to anyone. nothing!
Lovely location. Great decor. Loveley receptionist. Worst dinner ever served to us. Semi frozen, limp meat with frozen chips incompletely cooked. Rude staff. No apologies on complaint.
Clean room, friendly and helpful staff. Very good value for money. Some noise from the floor above.
Very Pleasant staff - spotlessly clean room Cold Room - Heating turned off (timed?) in evenings. No extra blankets available. As mentioned by other customers very noisy from apartment overhead - even at 4am in the morning.
Very good location, value for money. Clean, friendly.
Spotlessly clean, very comfortable, conveniently located, friendly staff, excellent value.
Friendly staff. The rooms are clean and well kept. Very good value for money in the heart of Santander. Nothing
Good location, clean and bright, freindly staff. Free use of computer/email. Very good value for money None
an excellent little hotel in there heart of santander
Clean,spacious room.Clean bathroom, helpful staff. Nice and quiet and in the centre of town. Everything was just fine.
Everything is new, bright & spotlessly clean. The room we had was well equipped with a great ensuite bathroom. The location is quiet & central. The staff were very pleasant.
Very Clean and very helpful. Very Little english spoken
Excellent location if travelling by car, just 5 km from Santander, the room was large and comfortable, noise was very reduced despite of railways and trafic road
The restaurant was excellent value for money. The bathroom was magnificently renovated. It was noisy, beside a main road, the windows and curtains did not close properly. The smell of mould was still present. The hotel was full of ants. We even carried them with us in the car.
Room and bathroom were very clean. Receptionists tried to be helpful. Good situation for access to airport. Hotel is set in a very ugly area amidst railway, main road, smoking factory and high rise blocks, not scenic. Area immediately outside hotel and car park was full of litter. A depressing and not very nice approach to a hotel.
Easy to find, comfortable, helpful staff great shower, good parking suitable location.
The staff were very friendly.
Although the room and bathroom were small,they were well designed and modernly decorated.Ample free parking,either infront of hotel or across road.The Cafeteria served good food and alcohol. The location is on a main road and next to a railway line.
distance to santander serrounding, location
Convienient for airport Noisy aircon in room only one towel in bathroom
no warm drink facility in room
This hotel is fantastic,the attention to detail is brilliant and the staff extreemly helpful.There are some good places and beaches to visit nearby but you need a car
The staff were great. We had language problems over the warmth of red wine and the man did everything possible to get it right for us. Also the breakfast was wonderful. Eggs, bacon and the full continental available.
Reception was extremely kind, friendly and helpful and went out her way even though I had little spanish and she only a little english. Delightful help
We found the front desk clerk friendly, even though we had some trouble understanding her English on the phone when we called for the shuttle bus. Although it's considered to be an airport hotel, it was nicely removed from noice overhead.