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Woodbury Common Premium Outlets
The room was really nice as well as the staff.
It is fairly reasonable compared to other motels in the area and was located close enough to West Point for easy access.
Convenient location to area businesses No complaints
The gentleman who checked us in, was a total sweetheart. He was helpful, understanding, and very professional while still holding a warm tone. He helped my family and I know where each other were, and he was genuinely sweet. Thank you so much!
FRINDLY STAFF QUICK CHECK IN DIRTY SMELLY ROOM VERY HARD BED AC DID NOT SEEM TO COOL WELL EVEN THOUGH IT WAS IN FIFTIES OUTSIDE ?
The location is great. Very easy to arrive. It has enough parking spaces. Great WiFi. Rooms are spacious. Nice staff. It's dated but I don't Care.
Location was close to West Point and the employees who checked us in were very friendly. The price was reasonable, however, some easy fixes could make the stay more pleasant. We did not care for the beds. Our shoulders hurt the following day. Shower curtain did not keep water in the tub, so each time we showered there was water all over the bathroom floor.
The location and scenery even though I was only staying because of a lst minute change to my schedule
Proximity to West Point Heating pipes creaked at night. The "continental breakfast" is some plastic-wrapped Otis Spunkmeyer muffins and self-serve coffee and juice, without any tables. The carpet in the rooms was a bit gross. The bathroom fan was loud. It was expensive for what it is ($200+/night).
nothing Attitude of owner when asked for refund. Belligerent and threatening. Refused to listen to legitimate complaints even after we advised him that we were going to notify you and the town building inspector.