Pros (+) The kind people that work the front desk.
Cons (-) The rooms all smelt like cigarettes!!!!!!!
2 stars
Ontario Inn & Suites
Photos of Ontario Inn & Suites
Overview
Within a 15-minute drive of LA/Ontario International Airport, Ontario Inn & Suites provides an outdoor pool and complimentary wireless internet. It also features a 24-hour reception, laundry facilities and an express check-in and check-out feature.
There are a range of amenities available to guests of Ontario Inn & Suites Montclair (California), including a laundry service and a vending machine.
The motel has 65 well-appointed rooms that are filled with a variety of essential facilities to ensure guests have a comfortable stay. Also included are a private bathroom, heating and a refrigerator.
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Amenities at Ontario Inn & Suites
- Outdoor pool
- Free Wi-Fi
- Free parking
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Internet
- Laundry service
- Laundry facilities
- Express check-out
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Towels/sheets (extra fee)
- Heating
Dining
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- Wake-up service
- Express check-out
- 24hr front desk
- Key card access
Bathroom
- Toilet
- Toilet paper
- Private bathroom
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Family rooms
- Telephone
- Carpeted
Pool and spa
- Hot tub
- Outdoor pool
Media and entertainment
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
Parking and transportation
- Free parking
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Ontario Inn & Suites
7.8
Good
92 verified ratings
Wonderful
35
Very good
13
Good
20
Okay
2
Fair
12
Mediocre
3
Poor
7
Summary of reviews
Guests say
Guests appreciated the friendly and welcoming staff, as well as the cleanliness of the rooms. However, there were notable concerns regarding bed comfort, noise levels from plumbing, and some issues with room assignments and smoking odors. Overall, while the hotel has its strengths, improvements are needed in certain areas.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
8 out of 10
68 reviews
8 out of 10
5 reviews
8.5 out of 10
2 reviews
7.5 out of 10
5 reviews
All reviews
Pros (+) Everything
Pros (+) Staff
Cons (-) Location was questionable, bed wasn't very comfortable, dirty room BUT was told the upstairs was a lot nicer and recently remodeled (I wanted a bottom unit so that's my fault)
Pros (+) Good price, comfortable
Cons (-) They mixed up my check in as someone else and almost charged me as someone else who clearly wasn't me
Pros (+) The in-wall heat pumps are a handy and comfortable feature. Rooms are large and equipped with a closet, mini refrigerator, and microwave oven.
Cons (-) The plumbing is not up to spec so that whenever your neighbor takes a shower it emits a continuous shriek, like a jet engine in the wall. The pillows are like rocks. I would have been much better off sleeping on the street.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities are available at Ontario Inn & Suites?
Ontario Inn & Suites offers an outdoor pool, complimentary wireless internet, a 24-hour reception, laundry facilities, and an express check-in and check-out feature. Guests can also enjoy amenities such as a private bathroom, heating, and a refrigerator in the well-appointed rooms.
When is the best time to visit Ontario Inn & Suites?
The high season at Ontario Inn & Suites is in October, offering an ideal time to experience the outdoor pool and other facilities. However, the low season in August may provide a quieter and more relaxed atmosphere for guests.
What are guests saying about the cleanliness at Ontario Inn & Suites?
Guests have praised the clean facility and friendly staff at Ontario Inn & Suites, ensuring a comfortable and safe environment for all visitors.
Is parking available at Ontario Inn & Suites?
Yes, Ontario Inn & Suites provides parking for the convenience of guests, ensuring easy access to the motel's facilities and nearby attractions.
What are some unique features of the rooms at Ontario Inn & Suites?
The well-appointed rooms at Ontario Inn & Suites are equipped with essential facilities, including a private bathroom, heating, and a refrigerator. Additionally, guests can enjoy the comfort of a jacuzzi tub in some rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Recently Renovated Room
Several guests mentioned that the rooms looked recently renovated and were clean, providing a comfortable stay.
Check for Jacuzzi Availability
Guests enjoyed the jacuzzi and recommended checking its availability for a relaxing experience.
Inquire About Parking
If you're a truck driver, it's advisable to inquire about the parking availability, as one guest specifically highlighted the ample parking space.
Confirm Room Amenities
Some guests mentioned the availability of a fridge, microwave, and cartoons for children, so it's worth confirming these amenities if needed.
Consider Noise Levels
A guest appreciated the quiet nights, so if peace and quiet are important to you, inquire about the noise levels at the hotel.
Clarify Customer Service
While most guests praised the friendly staff, a couple of reviews mentioned rude customer service. It may be helpful to clarify this aspect before your stay.
Explore Nearby Dining Options
Since the hotel's amenities do not include an on-site restaurant, consider exploring nearby dining options for meals.
Inquire About High-Touch Surface Disinfection
If you're concerned about health and safety measures, it's advisable to inquire about the frequency of disinfection of high-touch surfaces for added peace of mind.
Check for Accessibility Features
The hotel offers increased accessibility, so if you have specific accessibility needs, it's recommended to confirm the availability of suitable facilities.
Consider Visiting in August
As August is the low season, it might be a good time to visit to potentially benefit from lower rates and fewer crowds.
Location
5361 Holt Boulevard, Montclair, CA 91763
What's nearby
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:30 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Ontario Inn & Suites
Low season | May |
|---|---|
High season | March |
Average price (weeknight) | $103 |
Average price (weekend night) | $159 |
When to book a room at Ontario Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in MontclairGood to know
Value for money | 7.6 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | Ontario |
Distance to airport | 5.2 mi |
Everything you need to know for your stay in Montclair
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