Montreal SUV Rentals

Cons: The only thing was the tires could have been better. They felt cheap on the road and where very noisy.

Cons: The customer service. Be polite and cordial. Not dismissive. Especially, you do not know who you are serving.

Cons: I didnt even get the car i had reserved...

Cons: Poor customer service. Manager overseeing customer service has left.

Cons: No option to return the vehicle on Sundays, as they're closed, so I had to rent the car for an extra day to drop it off on Monday morning.

Cons: Yes Kayak remove that company from you r inventory

Cons: Cae was dirty even insight was not sanityse gas was less then half full , enterprise last time never again even if they offer free day or upgrade not recomand at all better take the bus or subway and go somewhere else for the price you can get lot better .......

Cons: Having the air in tires all filled up.

Cons: Due to construction barriers and lack of signs, the rental return location was IMPOSSIBLE to find. We finally had to stop and ask directions at another hotel (not the hotel in which the rental office was located). The person at that hotel said that a lot of people ask for directions, i.e., have the same problem that we had.

Cons: Nothing

Cons: Pick-up at 1225 Metcalf in Montreal was terrible. Poor area to load luggage. Was given no orientation concerning operating the car even when asked. Harassed by garage owner and Avis personnel. Area for car pick-up totally inadequate, Given wrong information by Avis personnel, Evenmorecomplaints

Cons: More staff

Cons: Small SUV was a less fuel efficient. So ended up filling more gas before returning. Return was quick even though it was a Sunday night 9 pm.

Cons: We waited two and a half hour to get our car.

Cons: The seats are extremely uncomfortable in this car. It was kind of dirty.

Cons: No directions were provided on where to drop off the car. I spent 2 hours driving around downtown Quebec City in heavy traffic trying to find the drop off location. Incredibly stressful experience. Avis staff would not pick up the phone. Provide more detailed drop off instructions!

Cons: Always a busy location, there is always a wait

Cons: I stood in line for one hour and twenty minutes. They did not have the vehicle type I reserved.

Cons: nothing

Cons: Honestly everything was ok

Cons: I think their daily insurance is a bit overpriced.

Cons: For now nothing. Good job !

Cons: Nothing!

Cons: Respect the pickup time. Almost 3 hours waiting is unacceptable

Cons: The car looked to be in shambles, with three different hubcaps. The form said there was no damage to the car, but the paint was chipped, there was a dent, and the front bumper was loose. During the rental period, the tire management system complained about empty tires.

Cons: demeanor of the desk clerk

Cons: There was smell of cigarettes in the car and a burning spot on driver’s seat. It will be better to clean up inside the car and use some fragrance to eliminate the bad smells.

Cons: Cheaper gas when they fill on own on return

Cons: Rather a long wait wait for the car at pick up Montreal downtown. WIfi in the pick up office would be helpful.

Cons: A long (30 minute) wait at the pickup counter in Montreal.

Cons: They would not even try to enter my Visa Electron (with credit card capabilities enabled) to their system, and we had to resort to my friend's MasterCard (with credit and debit). Even with that they first insisted they can't accept it, but after some debate yielded to trying it out and were surprised that it worked as a credit card. I would appreciate if the store first did what the customer asked and only then said something doesn't work if it actually doesn't work. I paid multiple hotels and other things successfully with the Visa Electron in Canada so I'm quite sure it would've worked with Alamo too, for some reason they just didn't want to even try.

Cons: - staff at pick up took a call while he was taking my informtiaon which I thought was a bit rude and unprofessional. - drop off in Toronto wasn’t very clear when dropping off after hours.

Cons: Additional costs for breakdown insurance - It seems madness that this is not included as standard. CDW etc. should also be included as standard, but I wonder if this is not included so the people actually look after the car that they hire....which I suspect some don't.

Cons: The parking deck is underground and a bit confusing

Cons: Didn't get the car wanted

Cons: VERY bad customer service at the front desk

Cons: ON THE KAYAK WEBSITE WAS THE PRICE $76.00 FOR 4 DAYS. I CAME THERE, THEY TOLD ME THE PRICE IS 340.00$ BAD BAD BAD BUT HOPE

Cons: No signage anywhere when dropping off at night. Building was closed so i had to get out to an emergency exit which noone should or could have expectd your wayout

Cons: Could not pick the car. Office was closed and now one called me to inform me about that.

Cons: It was difficult to find..

Cons: They gave us the car with full tank gasoline, and were advised that we have to return the car with full tank. If it's not, then they will charge $3 per litre for the missing fuel.

Cons: cheap company which asks way to much for gos and insurance. Never again Dollar.

Cons: Collected car was dirty , the least was to check it before handing over.

Cons: Car was not available (fixed by taking me to Hertz) and then there were two counters to wait at for Hertz. Why not do everything at one counter? Or even better do it online and skip the counter.

Cons: The directions for returning the car were a bit unclear.

Cons: Waited in line for 30+ minutes to pick up our car in the morning. Also was not informed about key dropoff when we returned the vehicle and all the parking spots were full for Thrifty so we had to track down a parking lot attendant and get info from him (where can we park the car? where do we drop off the keys?).

Cons: nothing

Cons: The car was uncomfortable and the cheapest model

Cons: Car wasn't ready for pick up on time

Cons: The reservation of a small car was confirmed online even though at the location there were only pick-up trucks. So I had to take one, and it's very cumbersome with terrible mileage. I wish the online booking worked more accurately with what is really available at a specific location.

Cons: Attendre 30 minutes pour avoir son véhicule. Personnel pas disponible auprès du client.

Cons: It was a very stressful experience returning the car. It was downtown Montreal (Place Desjardins--Blvd Rene Levesque/Jeanne Mance) and one street was blocked off for a festival. Our GPS also kept trying to take us on the opposite side of the rental office. The office was closed, so we just gave it a shot to call a hotel nearby, the Hyatt Regency. Luckily the man on the phone gave us a clear route down St. Urbain (one way street) to find the office (a small sign outside a parking garage). So call that hotel if you get lost! The office was down in the parking garage. There was no sign of where to put the car, except a space with a bunch of cars with a rope across it. We decided to just unhook the rope and park it there. It also took us awhile to find the key drop (a inconspicuous pipe with a lid over it). A sign with an indication "key drop" would be helpful.

Cons: The drop-off location was in the bottom level of a garage under a hotel. There was a door requiring a code, which I was not given, so I had to park on the street and go up to the hotel desk, who eventually sent a porter down to open the door for me. Once I got inside I found a budget office on the bottom level with the door open, but no employees anywhere to be found. After waiting for 15 minutes and not seeing anyone I decided to just leave my receipt and the keys in the car. I had not filled the gas tank and was hoping to ask the employee what the charge would be so I could judge if I wanted to take the car back out and find a gas station before handing the keys over or if it wasn't worth it, but obviously was unable to do that. Upon seeing my adjusted bill yesterday, I see that they charged me $122 for what could only have been at most 8 gallons of gas.

Cons: drop off location had to be changed (too far). Drop off at main train station is ok but no dedicated Budget parking spot.

Cons: Nothing, it was great

Cons: The Dodge Grand Caravan minivan is an absolutely horrible car in every way. Chrysler and Kia both have much better vehicles in that segment.

Cons: Did not have my promised car (economy) or similar (compact). Was offered a minivan, which is insane as I'm by myself in a foreign country and don't need something large to increase accident likelihood. Was okay with BMW X1 as it's a very small SUV, until the warning light came on 45min into rental saying IT'S 500KM OVERDUE FOR BRAKE PAD REPLACEMENT. Had to return it, held car for half day of rental and then given Jeep (only option given); ride was fine but uses more gas than I wanted, still too big a car for one person. Upon dropoff, was clear they had only one shuttle despite two full shuttles of people waiting to get to airport. Had to take a cab out of concern of missing flight. Also worth mentioning that during my three trips to the rental location, saw zero compact cars on lot; saw almost entirely Jeeps. Would recommend a metric added to KAYAK displaying chances of being FORCED to take an "upgrade", as some people don't want these larger cars that clearly make up the bulk of their fleet. Not certain this car rental company's location relies too heavily on the concept of repeat business.

Cons: first car the trunk would not lock. no map to help us. denied car i nsurance we had purchased. staff said they would not accept our insurance. we had to buy yours at an increase. had trouble finding office to return car because we had no map or instruction. i would never recommend Europcar to any one. And i will never use them again.

Cons: Beware, will overbill you

Cons: Overcharged me. They don't give you a paper receipt; instead told me it would be emailed and then overcharged me. Beware. Also, Pickup not convenient; difficult to find phone number to call and request van pickup, which seems to run infrequentlywhat

Cons: Sneakily tried to sell an upgrade for the only car available. Fuel tank not full Weird request of the parking lot ticket No off hours return instructions