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Very nice... A bit more than a smaller hotel, but worth it Try the "True and 12 Handmade Ice cream" store around the corner!
location and ease of accessing the city I needed to switch 3 times rooms because the 1st one was with 2 beds instead of a 1 king sized the 2nd time they gave me an allready occupied room 3rd room was not clean
Staff, location and cleanliness are excellent Old style air conditioning system where ALL the guest rooms get only warm conditioned air in the winter and cool air in the summer. The system had already been switched (end of September) to the warm air winter configuration. Our room was too warm for comfortable sleeping for a person who likes a cool room.
Location close to center, cleanliness, the metro station is below the hotel and the shopping mall. There was a problem at check in, the hotel desk manager informed us that booking.com did not inform them of some of our bookings(we had 4 rooms), gladly I had my reservation doc with me to solve the prob. On checking out the price they asked for the rooms was almost double of what I had booked, then again my reservation document came in handy. The manager at the check in was quite rude at first and when we sought to complain to the GM, she apologized.
The hotel front desk staff (all of them) were amazing! They were super helpful, courteous and friendly. The wait staff in the dining room (we only ate breakfast there), were also terrific. The hotel should be complimented on hiring and training such great employees. Hotel was beautiful, comfortable and clean. Room was spacious, and many amenities were complimentary .
everyone was very polite ,young and good behaivor No carpet in the room.
Everything was wonderful
The quality of the breakfast: both meals and service. The sound of the traffic...May be need better isolation at the mainroad side
Desk staff was friendly Concierge seemed annoyed when you asked questions. He always acted as if you you were interrupting his chats with friends. Gave you very basic information then moved on
Quite old facilities, not what you expect from a Hilton
I didn't like the floor in the room. Stone floor is very cold, and I would have preferred carpet or wood.
Very clean, fab modern design, incredibly comfy bed and swish bathroom. Continental breakfast (7.50) was copious and regulalry replenished, English speaking staff who were very friendly, very effective double glazing kept any traffic noise out and a great location for the south side of Munich and about a minutes walk from one of the main rail stations in the city.
Very good value for money
More facilities than we expected.
Convenient location for the purpose of my stay Needs renovationWas
Nice and frendly staff, every time offering help. Suitable location near U-Bahn. Quiet location, easy to find, when coming from south (Salzburg). Parking places in garage. Tiny and like at home restaurant but with everything you need, plenty of food with fruit as well. Warm recommendation for families.
i did not like that they tripled the rates for during the Octoberfest.
I really liked the design of the hotel. It's got a really cool old-fashioned vibe to it while having all the modern amenities you would expect. From what I hear, each room has a unique decoration / theme to it. Ours was pretty cool. The room was average sized. Everything was clean and comfortable. There was an extra charge for parking and every time you wanted to take your car out you had to get a key at the desk and return it again before leaving. A little bit of a hassle.
Very friendly staff Old room, not value for money, noise from the nearby train station. Free Internet was only for 2 hrs (with coupons) so you had to enter the password every time you wanted to wheck your email! Nice room decoration, but old furniture, no mini bar, no safe, it was as if it was a 1-star hotel
Everyone was extrememly understanding, accomodating, and helpful. The room was very cute, spacious, and clean!
the recepcionists were always very welcome! i've never seen such bad hotel!!! on Octoberfest nights the cost of the room was about 300 Euro - but thу price of the room shouldn't be higher than 50!the room was very small!! even for me alone, and everything inside was very old and dirty, cleaning was very bad, no hoovering, no bathroom cleaning, I've tried once to open a window and then couldn't close it...and after all I've left my cosmetic bad in the room, my suitcase was on the reception till the evening on that day and they haven't returned me it! Never choose this hotel!!! it would be real dissapointment of Munich visit!
Friendliness of staff No DSF on television
Breakfast was good, although the space in the breakfast room is kind of small. Perfect location - 1 min to U4 and U5 metro station. No lift, reception closes around 21.00 which is very early, if you have questions-there is nobody, the inner space outside of the hotel is a bit too dark.