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nothing service, staff
Free parking. Nice restaurant (Thai food). Clean room. Price. Kind staff. During 5 day Germany trip, This hotel was the best one.
Breakfast was fantastic with great variety. Nice rooms. Quiet rooms on the backside. 10 minutes from the city center. They changed the big pillows to smaller ones on the second day without asking after they saw that we were using the cushion pillows for sleep. Attitude of the staff. No hot water on the day of my arrival and the receptionist couldn't solve the problem. Bath tub was out of order. Huge and uncomfortable pillows. I was charged more then it was in my booking.
Comfortable and clean Location
Location next to metro station excellent. Rooms comfortable and quiet at least on back-side. Breakfast during week-end catastrofal. At certain moment almost everything was finished. Either not well organized or not enough personel. Food was ok.
It is near the metro station it's far away from the city center
Energy conservation and ambience rooms facing the street are noisy at night
The courteous and efficient staff, the Thai restaurant.
The breakfast the hotel provided was excellent; by far the best I have experienced anywhere in Europe. The 2pm check in time was a nuisance as I arrived at the hotel after a long flight early in the morning.
breakfast was the best the location was hard to find...not much around the area
Very friendly staff.
Attitude towards guests is very good. We arrived at about 23h00 and were greeted with a friendly smile
The staff of reception was very kind enough to provide the itinerary for arriving at the destination (e.g. airport) by public transportation.
Location, clean rooms, some shops around the hotel. The internet was only free for 300 MB then you had to pay.
Staffs were so kind; and it's so clean. The elevator was a bit old, but I think you don't have to take it so many times; since it's not a lofty building. (I'm not sure now; but it was 3 or 4 floor building)
It was a clean and tidy hotel in a good location I thought it was a bit pricey.
Very friendly family run hotel - the owner was at reception to greet us and was very informative about local travel and hotel's internet. His Korean wife cooked very nice Korean dishes.
Good accessibility to the centre, station. Still destination. The subterranean parking place. Difficult entryway.
Amazing little hotel with very beautiful and modern rooms,just great.5,5 km from the center and 1 minute from subway!The breakfast was very tasty with various of products.
Location was good for Oktoberfest. Breakfast was good. Bathroom was not very clean.
The garden is good for relax after dinner or you can have a cup of coffee. The washing room designed is terrible, when you take a shower, the water will be everywhere. The washing room become wet and easy slip. The sink is too small, looks like designed for kids.
Newly converted office building to hotel. Super modern design. great for corporate rentals or log-term lease for travelling business people. still bugs to work out in newly renovated/adapted building. A/C didn't work in the room. Vertical blinds weren't compatible with windows opening. electric shutter issues. Staff came off a bit abrupt, to the point. bugs to work out, being a new hotel.
Service-julia helped me with my computer reservations Nothing
Performance of the staff and the cleanness were very good. No refrigerator in the rooms and no free internet!!Free internet is only available in the reception hall.
The staff were extremely polite and helpful. Whilst the staff spoke good english I found that most signage only had German.
It was very clean and comfortable. The front staff needs to be a little more informed on activities around Munich. They were not helpful in the sense of doing anything other than Oktoberfest. Other than that the staff was great.
The interior design of the hotel and room , location near the tupe station 1- small room and toilet - cannot move , 2- poor cleaning services and customer satsfcation is zero, whenvever u request they will say no. 3- food are expansive ...
The hotel is located right on top of the U4 and U5 underground lines, four stops from the Oktoberfest venues and a couple more stops from downtown. Breakfast is value from money, plenty but not too varied. The rooms are generally small with no working air conditioning so opening the window was the only way to refresh the room. There is a high step between the room and the bathroom that with slippery floors makes going through the door somehow a dangerous task...my wife slipped and almost injured herself badly.
I liked everything: the location near U-bahn, comfortable, friendly staff. Be sure next time will choose this hotel. I'd like free Wi-Fi in the hotel rooms, not just in the lobby.
Close to the Oktoberfest and U-bahn station. Good shower, staff very helpful. Breakfast was good. Nice change to have cold milk for breakfast. Asked for twin room when booked but given double room. Somebody did come in later and seperate the beds for us. Very basic beds. Furniture basic. Room a bit small. The one we had was directly on the main road so had to keep window closed.
The staff were very friendly, our room was clean and well decorated, all in all it's a great hotel for the price. We couldn't have something slightly different off the menu even though it could easily be done (ham and cheese toasty)
Excellent surprise for an Ibis hotel Good confort.Good food.
Location was great, Lobby and bar/restaurant were nice. Room was good. Air conditioning was not working, even after numerous complaints, the staff did not understand what we were trying to say. The fan and thermostat did not work. Bathroom was very cheap and flimsy.
Very close to the U-bahn station. Very easy to find parking.
Clean, good staff, good breakfast. Valuable
Breakfast is very nice Wi-Fi - I can't use it because every 5-10 min it was finished and ask me login and password again and again!!!
proximity to u-bahn station
near u and s bahn very small bathroom, was put into smoking room so all the towels smells of fags. safe was broken, breakfast could have been better, only cold brekfast was available by 8.
Clean and modern room good location friendly and helpful staff
Most of all I liked breakfast I didn`t like the cleaniness of the room,it was a lot of dust everywhere and I had to ask the staff several times to change the broken lamp on the bed tablle
most of the staffs were kind very close to the subway and suburban railway station of Harras no vegitable in the breakfast buffet
good location, near bus and underground stations, comfortable and clean room, excellent breakfast value for the money small breakfast room
Clean, close to the center of Munich. Our room key stopped working after the first night, and on check out day, the cleaning staff entered the room 3 times before 12pm (their checkout time) and continually disrupted us trying to get ready to leave.
they gave us a smoking room but after a complaint they upgraded us to a non smoking suite. too much noise from the road.
The staff is very friendly. I like the location thanks to the public transportation system being right there. I have stayed there many times. The rooms tend to be small and modest.No a/C.
Good hotel for the Oktoberfest and also near the subway station. Safe area and nice staff. The price
It was an awesome 2 nights for us! The hotel has a restaurant on the first floor that served amazing food. The 3rd bed was a little uncomfy, but not that much of an issue. The metro was about 2 blocks away; the hotel was easy to find, also because we had a car. Breakfast was the best out of the 4 hotels we stayed in in Europe!!! The staff were great, as well, very helpful! I'd definitely stay here again if given the chance.
I liked everything. Staff are very kind, rooms are clean, food is good, etc. No, I liked everything, honestly.
Very friendly lady at the reception. Also when the neighbours were noisy after 11:00 pm, she helped to calm them It does not look like a hotel in modern sense Breakfast was rather limited in choice Bathroom very basic, and has its special smell Room has not isolation for outer sounds
The location is good. Very close to the subway.
The staff is very helpful and the hotel is clean. I really liked the restaurant and was very happy with the hotel's nearness to the U-bahn.
Location - Close to Metro Harras, not far from City Centre. Staff - Good & Courteous, Cleanliness, free internet.
For breakfast there was only apple as fruit.
helpful staff that was proficient in the English language towels were shabby
hotel is located at just 5minute walk from Ustation which is very handy to go anywahere in munich.Hotel staff are so cooperative and helpful and always amily.Morning breakfast was nice and cleannees in hotel,room service was super.i stayed with my wife and five years kid and we all feel very comfurt, safe and homely. nothing to compain.
Cleanliness of room, bed linen/towels.Excellent location for underground into Marienplatz-Munich. Excellent choice for food either restaurant or attached pub, good pub meals served here.
My room was comfortable, clean, well designed, and roomy for a single. The breakfast was excellent, with a lot of variety, and the breakfast room and lobby were attractive and pleasant. The hotel restaurant was very nice, with great food. It was a short walk to the U-Bahn, and a short ride to the center of the city.
The friendly and helpful attitude of the front desk and breakfast service staff. No air conditioners in the room, and a lot of noise from outside restaurant through the open windows.
Convenience of Transportation; Room is very Clean. I can not get boiled water to drink.
We arrived late, and had to leave early and the Reception was very accommodating so it wasn't a problem. Lobby and dining area clean and attractive. Rooms smelt of smoke. Beds not particularly comfortable.
Hotel was charming and clean, staff was friendly and helpful. Located in a nice part of the suburbs and was very close to a U-bahn stop. TV in room was small and the restaurant that is part of the hotel (downstairs) could have a friendlier staff, especially to out-of-towners.
I was booked in a non somking room, this was not that!
Breakfast each morning was excellent. Service was awesome and very personal. Nice and cozy room. Limited lighting in back after hours. Wi-fi access quite expensive.
Friendly and efficient staff - nothing requested was a problem - that is refreshing no
Hotel staff were very friendly and accommodating. Facilities were good for the class of hotel and rooms were very clean. Location was very convenient to public transport into the centre of Munich. Breakfast was excellent.