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Facilities were modern and updated. Indoor pool and outdoor pool. The place looks like a castle. The carpet in our room needed to be vacuumed. The pools were both dirty, cloudy and had stuff floating in the outdoor pool. The cleaning staff didn't restock our towels and I had to request some from the front desk. We got they at 10:30pm.
The location is great. The staff was slow to respond to requests. They mistakenly gave me the wrong room. Not a big deal. I called the front desk to ask about getting into the right room. It took over an hour to correct.
All the amenities Bathroom shower could have been cleaner
Looked great from the outside, like a huge castle. Stayed for 3 nights & never got room service. Went to front desk on 2nd night to ask for towels since we had used all ours & they said that they didn't have any but would send some up which never happened. The next day they said that they were too busy to provide room service because the hotel was full & they were very busy.
Check in was a breeze. Beds and pillows were very comfortable and the towels were very soft, not like most hotels. Every time you took a shower the water would stop running two or three times and it took about a minute for the water to turn back on. On the first morning we called the front desk and they sent up a maintenance man extremely quick. He stated it was probably just air in the pipes, which was a valid explanation, except it happening everyday the four days we stayed there.
Nothing Beds were horrible , the alarm clock went off at midnight and we had no hot water and no bath tub
Upon check in we had dirty tissues on floor, pubic hair in tub, my jacuzzi tub didn't work. Several calls required to get sheets for the crib . management didnt charge for room service to make ip for it. Beds were extremely comfortable. House keeping needs to step it up...should be spotless for the money you're charged.
The checkin & out was seemless & excellent since I was out at 0 dark thirty, Two things; there were only 2 creamers for the coffee pods. C'mon, only 2 creamers and one doesn't usually see this unitl it's time to make the coffee. the 2nd item was a notice that "maintenance" was going to be done on certain floors and guests could expect diminished services. Since I was on one of those floors I would have been terribly annoyed at loss of any services especially when paying for ALL services. Luckily I was out before "diminished services" such as low water pressure etc.. transpired.
Clean, comfortable, friendly and pet friendly. One of the best Hampton Inns we have stayed at
The breakfast was great The bed was comfortable The room was clean The staff were friendly N/A
Breakfast,Free Internet Access,Big room,very clean. Noisy in corner room first floor (Few meters from road junction).Poor TV programs assortment.
The location was great, not far from shopping. The rooms were clean and comfortable and the staff was very helpful. The price was reasonable. No complaints, this is a great place to stay.
The staff was helpful. The rooms were very clean. The weight room was acceptable. Pool was nice but sauna wasn't very hot. It took 30 minutes to break a sweat. Other than that we enjoyed our stay.
Nice lobby Poor service and terrible front desk
Staff was absolutely 100% accommodating- all requests were met and they went above and beyond to assist with all our needs Parking - $12 / a night -- if this was Boston or NYC I would have expected this --- but this is Manchester NH --- need a way to get over this surcharge.
Nice place but a bit outdated for the price.
Staff was highly accommodating. Kind enough to remove two accidental wifi charges as well as opening the gift shop after hours in order for me to purchase headphones.
Gorgeous facility Spa closed to early on Saturday and closed on Sunday.
Convenience Bad mattresses. Overpriced.
The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect. Nothing. Everything was great!
Hot water never really got hot hurry up and wait
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
Good value. Nice free breakfast Outdated hotel.
very clean, great staff and breakfast. nothing
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
I found the staff excellent, and interested in providing a friendly atmosphere.
Front end customer service (Igor) very professional and nice. Enjoyed my goody bag as a rewards member. Room was comfortable and clean. Pillows were a little to fluffy for my liking I forgot my own.
Friendly staff. Room clean and inviting. Continental breakfast very nice.
It was very nice and clean and had a nice pool work out area.
Great hotel, still seem to be working out new-hotel kinks. Staff friendly and helpful. 1. Breakfast was a bit dissapointing: limited choice and variety, running out of items. 2. Housekeeping staff was over-eager, wanting to enter room very early in AM, even around 8:30 on day of checkout.
The room was clean and comfortible and the food off the menu was good and the staff was helpful BUT I got into bed the 1st night I was there and my remote did not work the next morning I took the remote back and they changed the batteries and it still did not work so they fianally since for the maintenance man and when I came back it was working.The 2nd incident happened Saturday morning I was leving my hotel room when I almost tripped over a water bucket that was outside my door ,although I was not injured this indeed was a safety hazzard and Last;y do not order the food of the breakfast buffet it si not worth the price (* on Sunday) go next door to Mc Donald's
Hotel was in poor condition and was not clean. Room did not have a refrigerator in it. Unable to cancel related to the way we booked room. 4:50 am fire alarm we all had to leave the room. No refund or compensation made or offered (ie refund or breakfast)
This was my second stay at this hotel. I felt like they remembered me. There was a nice courtyard view, easy to use wireless internet and a decent bar/restaurant inside. I was able to get to the hotel, get some work done undisturbed and meet up with my colleagues in a relaxed setting each evening without driving.
I read the other reviews and maybe I was lucky, but I enjoyed my stay. The staff was very helpful. The room was clean and the bed was comfortable. I tried to get room service but it was after 9pm, so went to the bar in the hotel. Excellent burger and a beer. No complaints and would stay there again.
Very conveinient off the highway and plenty of parking. Very friendly and fast service at front desk. Just a few minutes from MHT and 45 from BOS airports with plenty of shuttles. Mall a couple minutes down the road and more than ten resaurants within a mile. Very clean rooms and the bed was fabulous!
The rooms are spacious and ideal for relaxation! All of the facilities were clean, and the furniture appeared to be brand new! The outdoor pool was fantastic -- clean and refreshing! Kilarney's Pub served both great food and drink. Room service was a plus, loved the omlets! The workers at the front desk were friendly and made it easy to check in and out. Without a doubt, the Holiday Inn in Nashua, NH was was one of my best hotel stays/experiences ever! It was conveniently located right off the highway (making it easy to get to) but far enough away from the main streets so that there was privacy, safety, and comfort!
Exercise equipment was old or didn't work, conference room was noisy and in a hard to find location.Room needed updating, limited cable selections... Overall it was a disappointing experience for the price
The room was very damp even with the air on. there was a mysterious stain on the sheer curtains, and old cigar butts on the balcony. A wrapped gift left on the coffee table was tampered with while we were out. The breakfast buffet was awful.
The rooms need to be renovated, specifically the bathroom. The breakfast was good.
everything was great from boking to checking in and checking out. We only stayed one night but we were pleased. The only complain was the A.C. unit it was very noisy,and the exaust fan in bathroom not strong enough. The complimentary pizza was great and they make a mean Long Islandicedtea. Next time we are in town we will stay here without a doubt. Also I forgot my shoes...... and they (management) was very prompt in mailng them back to me in a timely manner.I apreciated that very much..
It was clean friendly enjoyed my stay Na
This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.
Friendly clean comfortable room. I could hear the people in the next room over. Not very sound proof.
It was unexpectedly clean, quiet and neat. Not something you'd expect from a La Quinta at a city, especially at the price we paid for booking last minute on the day of the stay. It's a smoke-free environment, and good for kids. We saw plenty of families when checking out. The queen beds were pillow tops. The room could use a bit more lighting, as it is more of a dimmer, romantic looking setting at night. I like bright lights, but thats just me. The bathroom had a multifunction shower head that was pretty neat. Didn't get to check out the pool area though. The staff was efficient and very nice. We found this place at night when it was pitch dark with no problems (we had GPS on our phones to guide us). It's located about 5-10min from Amoskeag Falls and its actually right next to a fishing site that we didn't have time to explore. Overall, it was a unexpectedly pleasant and great stay. I'd recommend this to all visitors. Nothing
The beds were comfortable. It was clean and not too expensive for the overnight we needed at the last minute. There weren't many channels on the tv, but we put a fire scene on the screen instead. Plenty of outlets and a large bathroom. The power went out in the middle of the night. We woke up to a cold and dark room. The bathroom was pitch black due to the layout -- the light from the window wouldn't reach the toilet/shower area. The only compensation was to open a frequent customer account (for free) and receive 1000 points (6000 points is one free night).
Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting. Evening staff was a little grumpy.
I can be a nit picker at times yet there is not one thing I would change about LA Quinta! Checking out:(
Great location, good value for your money, clean and comfortable.
It was terrible smelling and the bathroom was DIRTY the ceilings were moldy and I couldn't believe what I saw.
The kids enjoyed the pool. The 99 restaurant waitress was delightful. The tv remote didn't work. The room was hot and unable to regulate. We booked 4 rooms with two double beds, but one of them had only one bed. The front desk refused to give additional toilet paper when our daughter and her kids ran out. She had to argue and beg to get one roll.
Kids running hall all hours construction all night long in basement restaurant staff didn't care when told beside being empty on race weekend price $140 a night they are crazy holiday inn next exit $120 much nicer motel6 $85 a nivht all full better make big changes or close the place
convenience to hwy informaion to our room ,and tv info called to find out about hbo and they didn't know, they didn't know where our room was located during check in had to find our way thru the maze, not very friendly was dissappointed in our whole ordeal. Had to have our keys fixed on a daily basis.
Convenient location, seemed clean Customer service was severely lacking - strange smell in hallways and in room, breakfast was awful
Shower and sink drains were so slow that I couldn't shave in the sink and brush my teeth without looking at the pool of water that never fully went away. The shower was still had water in it 2 hours after I finished my shower.
This guest did not leave comments about this hotel.
Nothing what so ever The smell of the room, the grossness of the room, the manager and 2 house keepers stealing my belongings before I even checked out... Worst motel experience ever. DON'T STAY HERE!!!!!!!
very noisy too close to road
Cleanliness Location and directions to find
Absolutely NOTHING Absolutely EVERYTHING
Privacy Despite the upgrade tiny tv old furniture
Very Clean. Excellent Staff .very accomodating staff , really liked the hotel and staff
The pool was nice. Nobody at it durning the day so I could just lay around. The staff was cold and need to be taught what customer service means.
Friendly staff at check in Requested non-smoking room, which we got, but it smelled like smoke the second we walked in. There were burn holes in the comforter. The towels had brown and yellow marks on them. Didn't dare touch them. When we left the next morning, our stuff smelled ba
The room was very clean
Nice TV. Good shower. Lots of desk space. Hard wood floor was a little dirty. Blanket had burn marks in it.
This guest did not leave comments about this hotel.
The location was good - close to freeway and major routes. There were some housekeeping misses.
Food was fairly good. Great choice, clean, and plenty if it. Refrigerator didn't work and when requested to check it, there wasn't a note and it still didn't work. Chose the hotel for it's having a pool, but it was closed for cleaning (which I know wasn't their fault, but was very disappointing because that was the reason I chose the hotel n
the suite set up. We were in room 310 and there were no grab bars in the shower and the tub was somewhat slippery. I was not too thrilled getting in the second time so I had to put a towel on the floor of the tub. My husband called Joe and he said that is only the 2nd complaint they have had about that in 4 years. Didn't sound like he was too concerned. Also, we had booked for no down pillows and all of ours were. When requesting foam, we were told they had nothing else. We have asthma so they did a more thorough search (probably went to target and bought some)
The pool was great and breakfast was Ok. The ac in our room was so loud. It sounded like someone had a cell phone on a table and it was constantly vibrating. Woke me up at 6 am and couldn't get back to sleep. The shower was mouldy because the caulking had come loose in some spots. When I mentioned the loud ac to the lady at checkout she seemed unconcerned that I was upset. Next time I'll spend the extra money and stay across the street. Much nicer staff and much better rooms!
My wife and I spent our wedding night at Stonehenge in their premium suite, Venice, with a large Jacuzzi tub, fireplace, and spacious seating, in November 2013. We had a wonderful experience with Stonehedge, and superior service, and decided to return there this year for our one year anniversary. It was a quiet Thanksgiving night, but again the service was superb, the room in excellent condition, and this time we were able to better take advantage of the on-site facilities. At the pool, hot tub, and sauna complex at the spa, we were the only patrons, and enjoy the quiet swimming soak. The spa is small, with four rooms, but in the morning my wife had a Vino massage with their masseuse, who is extremely talented, and she had a great experience. At breakfast at the Left Bank restaurant, there were few groups at first the day after Thanksgiving, but arrived in numbers later on. We both had the three egg omelette with home fries and toast: it was delicious, with hearty thick cut applewood bacon, and filling for a high-class restaurant at a reasonable price. We left a good tip. It's definitely a place we would come back to you in the future should we be in the area or wish to reminisce. Just a few minor thing that could be improved: I had a music playlist prepared, but the music dock only excepted the old connectors for iPhones, not the newer. On the whole, as my wife and I discussed it, we found this to be an excellent place for an anniversary, luxurious, quaint, romantic. The king Jacuzzi rooms are extremely comfortable, with Sealy Posturepedic beds and comforters that make for an excellent nights rest. Tyngsboro Massachusetts is not a high octane destination, but for relaxation and a beautiful New England town, it is tops (after all, we were married here near the riverbank). All in all, the service of Stonehedge and staff was very high-quality, from servers to reception to spa stuff. All hoped to provide a good experience for us and their other customers. Thank you, Stonehedge for a memorable anniversary!
Nice and clean Very helpful employee at the front desk
Reported problem with our shower to front desk and no housekeeping for our room. They did nothing. Same problem next day, so we left for another hotel. Country Inn across the street was Great. Poor service even when you complain to front desk. Will contact Hilton.com to let them know about our poor experience. Also, beware if you book through KAYAK this hotel won't accept your frequent stay card or status, so no points and no upgrades.
Free dinner/drinks on Monday and Thursday. The room was super nice and clean. The staff were pleasant and polite. Nothing!
We drove down to Manchester from our home in VT the night before flight during a storm. Everything was upfront, clean, and professional and we made it to our flight with no stress or complications. Nothing.
This hotel was very clean, and I felt very safe in the location. The room was also clean, very spacious, and had ample desk space to get some work done. The breakfast had options for everyone from fruit and yogurt to oatmeal to waffles. There was also a large pool, which I didn't get to use but looked clean and spacious. The hotel staff didn't seem to know how to provide a receipt for a guest who booked online through a travel site. I got differing scenarios from both the agent I checked in with and out with.
Nice and near the highway with easy access to Boston.
Good value for money Clean and comfortable
Convenient location and pleasant staff Unfortunately , the room was not thoroughly cleaned...there was an empty soda bottle on th floor and a what looked like a piece of chewed steak on the TV stand
you can hear your neighbors while .... and too noisy .
Location and convenience for our visit with family Cover off the thermostat, lack of fruit at beakfast, difficulty finding map and local directions
The staff was helpful with all our needs. The location was good for our all our destinations,
ease of acess no
Free hot breakfast There was writting on the wall of our room
Friendly staff - Great pool- convenience to area
Spacious rooms, clean, good price, good breakfast. We had a small dog with us. Other guests had "pitbulls", you should limit the size of the dogs allowed.
+ Huge room (don't think I ever stayed in such a big hotel room) + large bed + large TV + free internet + very clean room + helpful staff + ATM nearby + gas station nearby + mini store nearby + cheap + many additional facilities + safe in room + free breakfast (they had a waffle toaster even) + free coffee in the hallway + fridge + vending machines + all in all one of the better hotels I stayed at and I stayed at quite a few. - The booking from booking.com had not shown up in their system, but they did not make an issue about it and solved this quickly - for whatever reason the vending machines seemed sold out (but there was a gas station very nearby so I could get cold drinks there)
Clean enviroment. Very nice.
The staff was extremely nice The mattress was SO uncomfortable
Much smaller than expected. Expected a suite as that was the description online. It was basically a hotel room with a bed and a couch. Ptetty small. Molding being held on by a piece of duct tape. I just don't get that as it could have just as easily been repaired the right was.