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The location is great. The staff was slow to respond to requests. They mistakenly gave me the wrong room. Not a big deal. I called the front desk to ask about getting into the right room. It took over an hour to correct.
Looked great from the outside, like a huge castle. Stayed for 3 nights & never got room service. Went to front desk on 2nd night to ask for towels since we had used all ours & they said that they didn't have any but would send some up which never happened. The next day they said that they were too busy to provide room service because the hotel was full & they were very busy.
Upon check in we had dirty tissues on floor, pubic hair in tub, my jacuzzi tub didn't work. Several calls required to get sheets for the crib . management didnt charge for room service to make ip for it. Beds were extremely comfortable. House keeping needs to step it up...should be spotless for the money you're charged.
Check in was a breeze. Beds and pillows were very comfortable and the towels were very soft, not like most hotels. Every time you took a shower the water would stop running two or three times and it took about a minute for the water to turn back on. On the first morning we called the front desk and they sent up a maintenance man extremely quick. He stated it was probably just air in the pipes, which was a valid explanation, except it happening everyday the four days we stayed there.
Facilities were modern and updated. Indoor pool and outdoor pool. The place looks like a castle. The carpet in our room needed to be vacuumed. The pools were both dirty, cloudy and had stuff floating in the outdoor pool. The cleaning staff didn't restock our towels and I had to request some from the front desk. We got they at 10:30pm.
The checkin & out was seemless & excellent since I was out at 0 dark thirty, Two things; there were only 2 creamers for the coffee pods. C'mon, only 2 creamers and one doesn't usually see this unitl it's time to make the coffee. the 2nd item was a notice that "maintenance" was going to be done on certain floors and guests could expect diminished services. Since I was on one of those floors I would have been terribly annoyed at loss of any services especially when paying for ALL services. Luckily I was out before "diminished services" such as low water pressure etc.. transpired.
Nothing Beds were horrible , the alarm clock went off at midnight and we had no hot water and no bath tub
The breakfast was great The bed was comfortable The room was clean The staff were friendly N/A
The location was great, not far from shopping. The rooms were clean and comfortable and the staff was very helpful. The price was reasonable. No complaints, this is a great place to stay.
Clean, comfortable, friendly and pet friendly. One of the best Hampton Inns we have stayed at
Breakfast,Free Internet Access,Big room,very clean. Noisy in corner room first floor (Few meters from road junction).Poor TV programs assortment.
Staff was absolutely 100% accommodating- all requests were met and they went above and beyond to assist with all our needs Parking - $12 / a night -- if this was Boston or NYC I would have expected this --- but this is Manchester NH --- need a way to get over this surcharge.
Staff was highly accommodating. Kind enough to remove two accidental wifi charges as well as opening the gift shop after hours in order for me to purchase headphones.
The staff was super friendly and went above and beyond for us. Room service was affordable and delicious. The gym was great and offered cardio as well as weight machines AND free weights. The room was very clean, bed was sleep number. The view of downtown was perfect. Nothing. Everything was great!
Convenience Bad mattresses. Overpriced.
The staff was helpful. The rooms were very clean. The weight room was acceptable. Pool was nice but sauna wasn't very hot. It took 30 minutes to break a sweat. Other than that we enjoyed our stay.
Nice place but a bit outdated for the price.
Gorgeous facility Spa closed to early on Saturday and closed on Sunday.
Hot water never really got hot hurry up and wait
Nice lobby Poor service and terrible front desk
very clean, great staff and breakfast. nothing
Friendly staff. Room clean and inviting. Continental breakfast very nice.
The breakfast was great every morning! Pool was fun, along with workout room and arcade/game room. Service was excellent. My room was next door to the breakfast area, and sound was never a problem. Free cookies and coffee all day/night, too! Pets were allowed as well, and it didn't seem like there were breed restrictions. I would recommend this hotel to anyone!
Courtesy and helpfulness of the staff; clean room; nice breakfast; convenience to airport. Passing by smoking rooms on the way to elevator. Perhaps they should be placed at the end of the hallway.
When we checked in the staff had everything prepared for us, I just had to show id and sign a paper. The front desk staff were extremely pleasant and helpful. Our room was perfect. It had a medium sized refridgerator and a microwave, and a large flat screen tv. The beds were very comfortable! We will definitely return!! i had mixed feelings about the breakfast. I was pleased with the selection but even before 7am the potatoes and pancakes were cold. However, there is a waffle making station and lots of pastries and different cereals.
Good value. Nice free breakfast Outdated hotel.
It was a nice stay at a very good price. A little disappointing that the restaurant was way across the parking lots - at least a 5 minute walk or a drive in the rain.
It was very nice and clean and had a nice pool work out area.
I found the staff excellent, and interested in providing a friendly atmosphere.
Front end customer service (Igor) very professional and nice. Enjoyed my goody bag as a rewards member. Room was comfortable and clean. Pillows were a little to fluffy for my liking I forgot my own.
Great hotel, still seem to be working out new-hotel kinks. Staff friendly and helpful. 1. Breakfast was a bit dissapointing: limited choice and variety, running out of items. 2. Housekeeping staff was over-eager, wanting to enter room very early in AM, even around 8:30 on day of checkout.
Great location, good value for your money, clean and comfortable.
The beds were comfortable. It was clean and not too expensive for the overnight we needed at the last minute. There weren't many channels on the tv, but we put a fire scene on the screen instead. Plenty of outlets and a large bathroom. The power went out in the middle of the night. We woke up to a cold and dark room. The bathroom was pitch black due to the layout -- the light from the window wouldn't reach the toilet/shower area. The only compensation was to open a frequent customer account (for free) and receive 1000 points (6000 points is one free night).
This hotel was very clean and comfortable. It was a great value for our money and we enjoyed our stay. Our daughter enjoyed the pool and we enjoyed the soft beds and ample breakfast buffet. Overall we were very happy with our accommodations.
Good location near downtown. Only ten minutes from the airport. Fridge and microwave in room. Totally on their game for park-and-fly. Clean. Morning staff was nice. Mystery meat sausage and mystery danish makes breakfast exciting. Evening staff was a little grumpy.
It was clean friendly enjoyed my stay Na
Friendly clean comfortable room. I could hear the people in the next room over. Not very sound proof.
It was unexpectedly clean, quiet and neat. Not something you'd expect from a La Quinta at a city, especially at the price we paid for booking last minute on the day of the stay. It's a smoke-free environment, and good for kids. We saw plenty of families when checking out. The queen beds were pillow tops. The room could use a bit more lighting, as it is more of a dimmer, romantic looking setting at night. I like bright lights, but thats just me. The bathroom had a multifunction shower head that was pretty neat. Didn't get to check out the pool area though. The staff was efficient and very nice. We found this place at night when it was pitch dark with no problems (we had GPS on our phones to guide us). It's located about 5-10min from Amoskeag Falls and its actually right next to a fishing site that we didn't have time to explore. Overall, it was a unexpectedly pleasant and great stay. I'd recommend this to all visitors. Nothing
everything was great from boking to checking in and checking out. We only stayed one night but we were pleased. The only complain was the A.C. unit it was very noisy,and the exaust fan in bathroom not strong enough. The complimentary pizza was great and they make a mean Long Islandicedtea. Next time we are in town we will stay here without a doubt. Also I forgot my shoes...... and they (management) was very prompt in mailng them back to me in a timely manner.I apreciated that very much..
Exercise equipment was old or didn't work, conference room was noisy and in a hard to find location.Room needed updating, limited cable selections... Overall it was a disappointing experience for the price
The room was clean and comfortible and the food off the menu was good and the staff was helpful BUT I got into bed the 1st night I was there and my remote did not work the next morning I took the remote back and they changed the batteries and it still did not work so they fianally since for the maintenance man and when I came back it was working.The 2nd incident happened Saturday morning I was leving my hotel room when I almost tripped over a water bucket that was outside my door ,although I was not injured this indeed was a safety hazzard and Last;y do not order the food of the breakfast buffet it si not worth the price (* on Sunday) go next door to Mc Donald's
The rooms need to be renovated, specifically the bathroom. The breakfast was good.
I read the other reviews and maybe I was lucky, but I enjoyed my stay. The staff was very helpful. The room was clean and the bed was comfortable. I tried to get room service but it was after 9pm, so went to the bar in the hotel. Excellent burger and a beer. No complaints and would stay there again.
Very conveinient off the highway and plenty of parking. Very friendly and fast service at front desk. Just a few minutes from MHT and 45 from BOS airports with plenty of shuttles. Mall a couple minutes down the road and more than ten resaurants within a mile. Very clean rooms and the bed was fabulous!
The room was very damp even with the air on. there was a mysterious stain on the sheer curtains, and old cigar butts on the balcony. A wrapped gift left on the coffee table was tampered with while we were out. The breakfast buffet was awful.
This was my second stay at this hotel. I felt like they remembered me. There was a nice courtyard view, easy to use wireless internet and a decent bar/restaurant inside. I was able to get to the hotel, get some work done undisturbed and meet up with my colleagues in a relaxed setting each evening without driving.
The rooms are spacious and ideal for relaxation! All of the facilities were clean, and the furniture appeared to be brand new! The outdoor pool was fantastic -- clean and refreshing! Kilarney's Pub served both great food and drink. Room service was a plus, loved the omlets! The workers at the front desk were friendly and made it easy to check in and out. Without a doubt, the Holiday Inn in Nashua, NH was was one of my best hotel stays/experiences ever! It was conveniently located right off the highway (making it easy to get to) but far enough away from the main streets so that there was privacy, safety, and comfort!
Hotel was in poor condition and was not clean. Room did not have a refrigerator in it. Unable to cancel related to the way we booked room. 4:50 am fire alarm we all had to leave the room. No refund or compensation made or offered (ie refund or breakfast)
Shower and sink drains were so slow that I couldn't shave in the sink and brush my teeth without looking at the pool of water that never fully went away. The shower was still had water in it 2 hours after I finished my shower.
convenience to hwy informaion to our room ,and tv info called to find out about hbo and they didn't know, they didn't know where our room was located during check in had to find our way thru the maze, not very friendly was dissappointed in our whole ordeal. Had to have our keys fixed on a daily basis.
It was terrible smelling and the bathroom was DIRTY the ceilings were moldy and I couldn't believe what I saw.
Kids running hall all hours construction all night long in basement restaurant staff didn't care when told beside being empty on race weekend price $140 a night they are crazy holiday inn next exit $120 much nicer motel6 $85 a nivht all full better make big changes or close the place
Convenient location, seemed clean Customer service was severely lacking - strange smell in hallways and in room, breakfast was awful
The kids enjoyed the pool. The 99 restaurant waitress was delightful. The tv remote didn't work. The room was hot and unable to regulate. We booked 4 rooms with two double beds, but one of them had only one bed. The front desk refused to give additional toilet paper when our daughter and her kids ran out. She had to argue and beg to get one roll.
The room was very clean
The pool was nice. Nobody at it durning the day so I could just lay around. The staff was cold and need to be taught what customer service means.
Privacy Despite the upgrade tiny tv old furniture
This guest did not leave comments about this hotel.
very noisy too close to road
Very Clean. Excellent Staff .very accomodating staff , really liked the hotel and staff
Cleanliness Location and directions to find
This guest did not leave comments about this hotel.
Absolutely NOTHING Absolutely EVERYTHING
Friendly staff at check in Requested non-smoking room, which we got, but it smelled like smoke the second we walked in. There were burn holes in the comforter. The towels had brown and yellow marks on them. Didn't dare touch them. When we left the next morning, our stuff smelled ba
Nice TV. Good shower. Lots of desk space. Hard wood floor was a little dirty. Blanket had burn marks in it.
Nothing what so ever The smell of the room, the grossness of the room, the manager and 2 house keepers stealing my belongings before I even checked out... Worst motel experience ever. DON'T STAY HERE!!!!!!!
Excellent hotel, clean, nicely decorated and free continental breakfast. Unlimited coffee all day.
We stayed at this hotel for two days prior to going to Cape Cod, in order to visit with family in the area. We were pleasantly greeted with freshly baked cookies and a very friendly and helpful staff! The first room we were assigned had a problem with the toilet. We were moved immediately into another room. The rooms are spacious and clean, the beds are comfy and the thermostat allowed us to control our environment to our liking! The breakfast was yummy and a great start for our busy day! The restaurants aren't too far and there are many to choose from. There is a wonderful little Mediteranean restaurant off of 111 and Zachary road, called Flaming Kabob, which was worth going back several times. La Quinta, Thanks for a great stay!
Pool to far away from main building.No ice machine on each floor..........
I am very satisfied with my two day stay. When I first arrived I was given a room that seemed to have a heating problem. I was immediately moved across the hall to another room that ended up being an upgrade. Absolutely no bad attitudes with the staff and the continental breakfast was generous.
I enjoyed the stay, nice people and great service. Breakfast buffet was GREAT and room clean.
This hotel is spotlessly clean! The staff was friendly and helpful! The breakfast was delicious and healthy; fresh waffles, yogurt, healthy cereal choices and hard boiled eggs! I came here to be close to my son who was in the hospital in Newton. Since I flew into Manchester I took a online travel website package that included this hotel and planned to change hotels after the first night. However, I loved this hotel so much that I stayed for the entire time. Driving the 45 minutes to the hospital each day was no problem when I knew I'd be coming g back to this ''home''
When choosing a hotel, the expectations tend to drift downward with the price. The things I expect to sacrifice first are cleanliness, comfort and service. Not here. Mostly I just want a clean comfortable place to get a good night's rest. La Quinta delivered beautifully. I even found the bed to be exceptionally comfortable, comparable with rooms I've taken in much more expensive establishments. The breakfast was decent -- although I don't recommend the waffles. If you just want a quick no-frills bite to get running on it should do very well with cereal, milk, juice, toast, boiled eggs, coffee, etc. I expect to stay there again a few months from now. Good deal.
I just stayed one night, basically using it just as a place to sleep. The room was clean, and the bed was comfortable. I liked the extra pillows. I didn't get to test the internet though. The day I was there must been a busy time, as it was near impossible to get into the small breakfest area to get something to eat. Im sure the included breakfest would have been ok if there isn't a mob of people there. I basically grabbed a muffin and made a run for the door.
Good price and clean. Safe neighborhood. Quiet with no outside traffic noise. Quite adequate for an overnight stop.
This must have been the best hotel I've ever been to, and I've been to alot of hotels. Rooms were beautiful and service couldn't have been better. Excellent hotel, I would recommend and definetly stay there again
La Quinta was a very reasonable place to stay, without compromising quality for the value.
staff was nice but....hotel is in kind of an industrial/ office area, no atmosphere. Virtually no English speakers there. There was shady activity in the back parking lot that woke me up at 1am. I stayed by myself. I would not bring my family here. Breakfast bar closed too early
the suite set up. We were in room 310 and there were no grab bars in the shower and the tub was somewhat slippery. I was not too thrilled getting in the second time so I had to put a towel on the floor of the tub. My husband called Joe and he said that is only the 2nd complaint they have had about that in 4 years. Didn't sound like he was too concerned. Also, we had booked for no down pillows and all of ours were. When requesting foam, we were told they had nothing else. We have asthma so they did a more thorough search (probably went to target and bought some)
The location was good - close to freeway and major routes. There were some housekeeping misses.
Food was fairly good. Great choice, clean, and plenty if it. Refrigerator didn't work and when requested to check it, there wasn't a note and it still didn't work. Chose the hotel for it's having a pool, but it was closed for cleaning (which I know wasn't their fault, but was very disappointing because that was the reason I chose the hotel n
The pool was great and breakfast was Ok. The ac in our room was so loud. It sounded like someone had a cell phone on a table and it was constantly vibrating. Woke me up at 6 am and couldn't get back to sleep. The shower was mouldy because the caulking had come loose in some spots. When I mentioned the loud ac to the lady at checkout she seemed unconcerned that I was upset. Next time I'll spend the extra money and stay across the street. Much nicer staff and much better rooms!
ease of acess no
you can hear your neighbors while .... and too noisy .
Spacious rooms, clean, good price, good breakfast. We had a small dog with us. Other guests had "pitbulls", you should limit the size of the dogs allowed.
Nice and near the highway with easy access to Boston.
+ Huge room (don't think I ever stayed in such a big hotel room) + large bed + large TV + free internet + very clean room + helpful staff + ATM nearby + gas station nearby + mini store nearby + cheap + many additional facilities + safe in room + free breakfast (they had a waffle toaster even) + free coffee in the hallway + fridge + vending machines + all in all one of the better hotels I stayed at and I stayed at quite a few. - The booking from booking.com had not shown up in their system, but they did not make an issue about it and solved this quickly - for whatever reason the vending machines seemed sold out (but there was a gas station very nearby so I could get cold drinks there)
Convenient location and pleasant staff Unfortunately , the room was not thoroughly cleaned...there was an empty soda bottle on th floor and a what looked like a piece of chewed steak on the TV stand
Clean enviroment. Very nice.
The staff was helpful with all our needs. The location was good for our all our destinations,
Free hot breakfast There was writting on the wall of our room
Friendly staff - Great pool- convenience to area
Good value for money Clean and comfortable
Location and convenience for our visit with family Cover off the thermostat, lack of fruit at beakfast, difficulty finding map and local directions
Free dinner/drinks on Monday and Thursday. The room was super nice and clean. The staff were pleasant and polite. Nothing!
We drove down to Manchester from our home in VT the night before flight during a storm. Everything was upfront, clean, and professional and we made it to our flight with no stress or complications. Nothing.
Reported problem with our shower to front desk and no housekeeping for our room. They did nothing. Same problem next day, so we left for another hotel. Country Inn across the street was Great. Poor service even when you complain to front desk. Will contact Hilton.com to let them know about our poor experience. Also, beware if you book through KAYAK this hotel won't accept your frequent stay card or status, so no points and no upgrades.
This hotel was very clean, and I felt very safe in the location. The room was also clean, very spacious, and had ample desk space to get some work done. The breakfast had options for everyone from fruit and yogurt to oatmeal to waffles. There was also a large pool, which I didn't get to use but looked clean and spacious. The hotel staff didn't seem to know how to provide a receipt for a guest who booked online through a travel site. I got differing scenarios from both the agent I checked in with and out with.
Nice and clean Very helpful employee at the front desk