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10.0
The agent was super welcoming and friendly. I definitely recommend National rental car. Also Kayak online system was easy to use and I was able to book what we needed. The amazing thing was it was $500 cheaper to rent at Mesa Airport than at Phoenix Airport.Reviewed Mar 23 2023
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2.0
Tire had a slow leak they didn’t disclose but knew about and they added $270 in undisclosed fees after the car was returned.Reviewed Feb 4 2023
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2.0
The "comparable" 15 passenger van was 10+ years old and out of alignment. Not sure how they can get away with charging so much for a crappy vehicle rental.Reviewed Sep 6 2022
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10.0
Women at the desk at Mesa Airport (Karen I think) was amazing. We had great response when we needed to get a jumpstart, and the man that took our car when we dropped it off was friendly and very nice. Good things to say all around,.Reviewed Feb 27 2022
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10.0
pick up and drop off staff were very good to work with.Reviewed Feb 16 2022
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10.0
The only problem was , at the counter. They wouldn't accept my driver's license, due to it not scanning. I was put in a bad position. I understand it was in bad shape, but all other ID I had showed I was me. I was mad but was able to get a copy of it online. The agent was very helpful when she told me about it. All that put me over an hour late and was very stressful.. Thank youReviewed Oct 11 2021
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2.0
Pros:The staff was the worst part. We won't rent from national again. Linda was awful and not just to me. She was awful to several other customers.Cons:The wait for the car pickup was 40 minutes even though we had a reservation.Reviewed Apr 21 2021
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10.0
Cons:Great service, with great efficiency.Reviewed Sep 29 2020
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2.0
Cons:cancelled found same rental cheaper with someone elseReviewed Apr 1 2019
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8.4
Cons:The rates were higher (double) than other airports. There were two empty water bottles in the vehicle when we picked it up.Reviewed Mar 25 2019
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10.0
Pros:service, clean, carCons:Tried to charge it for a full tank of gas when we have already had filled itReviewed Oct 29 2017
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7.6
Cons:car smelled heavily of smoke. seats were stained but that wasn't a big deal.Reviewed May 5 2016
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