10.0
Love the car. Want to purchaseReviewed Jun 1 2022
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10.0
Lee, who checked us in and the fella who checked us out (did not catch his name) were both stellar employees. Great experience! Thank you, Enterprise!Reviewed Apr 21 2022
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4.0
Counter people in Phoenix airport were the best! However dealing with people over seize in another country for reservations and or changing reservations we’re absolutely HORRIBLE!!!!! If I have to use people from another country I will not book with Enterprise again. They were rude. I asked to have my reservation changed because my flight changed. The guy was super rude. I didn’t get a confirmation of the change. Called a half hour later and talked to someone else and found out he did not change the reservation per the person I spoke with. The second person changed it but it was still messed up. I always use Enterprise and was extremely disappointed!!!Reviewed Apr 10 2022
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2.0
40% more expensive than what was quoted!!!!!!’Reviewed Mar 8 2022
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5.9
Car was great although there was no explanation of the car we were just handed the key and sent off on our way. A lot of digital stuff in the car to figure out. Otherwise great experience. Pickup and drop off very easy.Reviewed Aug 10 2021
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10.0
Had a hiccup due to reserving the car at the wrong airport (my error). The folks at Enterprise Phoenix Sky Harbor were amazing. Found me a car and honored my original quote. Got me on my way in no time and were very friendly and helpful.Reviewed Aug 3 2021
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10.0
Staff very friendly and got me in the rental in a quick and efficient manner.Reviewed Aug 3 2021
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10.0
Cons:Very good experience. No complaints.Reviewed Jun 12 2021
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8.0
Pros:staff were courteous and efficient. Drop off was effecient and quick.Cons:I had a very good experience with the truck rental. Thank you.Reviewed Apr 20 2021
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6.0
Pros:Car was dirty inside and out when we picked it up....dropped it off at Yuma, gal was great there!Cons:Clean the car before we get itReviewed Apr 9 2021
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2.0
Pros:I didn’t like anything. We arrived at our original airport only to find out the rental was booked at a different airport. I had to pay $100 to Uber to the Mesa airport and when I got there, they didn’t have any cars. There was a line of about 30-40 people that were all waiting for cars.Cons:Kayak needs to do a better job of disclosing the location of the rental place. I put in the Phoenix Sky Harbor airport. What I didn’t realize is they switched the airport to the Mesa airport. Then when we finally were able to get to the Mesa airport, there weren’t any cars.Reviewed Mar 27 2021
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