Chateau Hotel

7.4
Good

Based on 1,304 reviews
 
1001 Rue Chartres, New Orleans, LA 70116, United States
  +1 504 524 9636
Chateau Hotel - New Orleans, LA
Check-in
Check-out
Compare vs. KAYAK |
Expedia $74
Orbitz $74
KAYAK $74
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Good to know

Distance to city center 0.7 mi
Location rating 9.0
Nearest Airport New Orleans Louis Armstrong
Distance to airport 11.8 mi

Rooms

Check-in
Check-out

Deluxe Rooms

$80+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$111 per night
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Unknown
$112 per night
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Unknown
$112 per night
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Unknown
$116 per night
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Unknown
$125 per night
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Unknown
$127 per night
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Unknown
$127 per night
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Unknown
$128 per night
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Unknown
$134 per night
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Double bed
$138 per night
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Double bed
$140 per night
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Double bed
$140 per night
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Double bed
$149 per night
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Double bed
$162 per night
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Unknown
$182 per night
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Unknown
$183 per night
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Double bed
$189 per night
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Double bed
$193 per night
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Double bed
$233 per night
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Unknown
$80 per night
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Unknown
$83 per night
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Unknown
$85 per night

Superior Rooms

$123+

Photo
Bed Type
Provider
Nightly
IMAGE
Unknown
$123 per night
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Unknown
$124 per night
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Unknown
$158 per night
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Unknown
$162 per night
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Unknown
$184 per night
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Unknown
$197 per night
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Unknown
$244 per night
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Unknown
$247 per night
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Unknown
$282 per night
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Unknown
$286 per night
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Unknown
$690 per night

Reviews

Traveler rating

265
204
98
28
1

Time of year

Traveler type

Show reviews that mention

+
cafe du in 14 reviews
climate control in 13 reviews
close to bourbon street in 43 reviews
comfortable bed in 105 reviews
court yard in 8 reviews
french market in 20 reviews
french quarter in 102 reviews
frenchman st in 11 reviews
great location in 373 reviews
great room in 239 reviews
hot water in 75 reviews
hotel parking in 75 reviews
new orleans in 19 reviews
old building in 38 reviews
old world in 11 reviews
pool area in 71 reviews
room was too hot in 241 reviews
shower curtain in 13 reviews
staff was very friendly in 272 reviews
  • Okay
    Oct 2017
    6.0

    Not what was promised

    The location and the beauty of the property were just as expected. For our fifth year anniversary, the bride and I chose the Chateau for its New Orleans charm and location.

    We chose a superior room which is supposed to be a balcony room or private courtyard setting, king size bed with a full bath. I also chose to surprise my wife with the romantic package (rose pedals, champagne, chocolate covered strawberries, etc). I called the hotel one week before our arrival to check on parking and was informed they had ample onsite parking and there would be no need to park elsewhere. Now what we really got was a room on the first floor down the street from the main hotel. The room had two queen beds which were crammed in the room so tightly we could be barely enter the closet or the bathroom. Oh wait, did I mention the check in process took two hours. There was no “romantic package” waiting on us. I ended up having to park nearly one mile away because all the onsite parking was taken (first come first serve). As I was walking to the room from the parking lot nearly one mile away, my wife text me this very simple text, and I quote “the room sucks”. You can imagine I was crushed, 5th year anniversary, romance, New Orleans charm, and I the text “the room sucks”. So before I headed to the room from my long journey where my car was parked, I stopped in the reception area to check on the situation. The staff was no help at all. Sorry sir, is what I heard. We are booked and can’t make any changes in the rooms. Sorry sir, we see here that you paid extra for the romantic package, but we didn’t get the memo so it wasn’t delivered. Sorry sir, for your one mile hike because we didn’t have any parking available. I was told my room was a superior room, not sure what it was superior to, but it certainly wasn’t what we paid for. The room did come with a coffe maker, unfortunately the cord wasn’t long enough to plug in where it was sitting so we had to move it the bathroom counter. Surely that’s normal in a superior room. to say the least my wife and I were disappointed and feel as though we didn’t get what was promised.

  • Excellent
    Apr 2017
    9.7

    Quaint

    It was close enough to the action to walk there but far enough away that it was quiet. Wonderful French Quarter hotel and experence . Jenny and Eric really went above what was expected. They added so much to our trip with tips and advice

  • Mediocre
    Mar 2017
    4.0

    Poor quality

    The room wasn't ready by checkin, the room had not been cleaned (bottle caps and trash still in the room), the bathroom was still a mess, no windows in the bedroom. I stayed one night before getting a room at the Marriott.

  • Mediocre
    Jan 2017
    4.0

    Unaccommodating

    Location

    Climate Control - none in one room, off/on in another - controlled by front desk, Not clean, Ran out of blankets/wash cloths, Staff was apathetic

  • Excellent
    Dec 2016
    9.7

    Amazing service!

    Absolutely loved the people and their help with recommendations. Helped to get a bit more of the local feel versus the tourist attraction hot spots. Have stayed before, but still a great location to get anything you want to get to, both inside and outside of the Quarter. Melanie and Allen were superb and always available and willing to go above and beyond.

    Just had a couple of lights that were out, but was fine. Not much water pressure at ask, and would have been nice to have a little fridge, but no complaints.

  • Okay
    Dec 2016
    4.2

    toilet/shower clogged. Rm not ready at 4. room was

    location

    room to be ready at checkin room to be at chateau not down the road. free parking 35$ extra? seriously

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About

Overview

In the heart of the New Orleans iconic French Quarter, the Chateau Hotel welcomes visitors to its finely restored 18th century mansion hotel. With all modern amenities and comfort, this is a perfect setting in the upcoming Lower Quarter. Guests enjoy a sense of calm that partners with the extraordinary excitement in the numerous attractions of the historic city. Just 2 Blocks from Bourbon Street!

iHotelier/iStay

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.4 Good

Based on 1,304 reviews

9.0

Location

8.3

Service

2.8

Cleanliness

2.3

Breakfast

Check in

4:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Internet
Concierge service
Outdoor pool
No smoking
Air-conditioned
24hr front desk
Safe
Storage available
Terrace/Patio
Business center
Express check out
Hairdryer
Pets not allowed
Parking (surcharge)
Bar/Lounge
Cable or satellite TV

Location

Most Popular Landmarks

  • Louisiana State Museum 271 yd
  • Saint Louis Cathedral 316 yd
  • Jackson Square 323 yd
  • Preservation Hall 435 yd
  • Jamie Hayes Gallery 0.3 mi
  • Frenchmen Street 0.3 mi

New Orleans Travel Guide

Learn about New Orleans on KAYAK

Getting Around

New Orleans Lakefront 5.7 mi
New Orleans Louis Armstrong 11.8 mi
New Orleans-Union 1.4 mi
Slidell, Louisiana 27.6 mi

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