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Reviews
Overall
7.8 Good
Based on 328 reviews
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All Reviews 7.8
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Couples 7.8
-
Families 7.4
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Business 7.6
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Solo
9.3
8.9
8.0
7.4
7.1
6.7
9.4
8.3
7.4
6.7
8.9
7.3
6.5
9.1
7.5
data provided by TrustYou
"Near city centre"
"Good management"
"Spacious rooms"
Top positive review
Top critical review
Excellent 8.3
Friendly and attentive staff and a great value. Too far from the quarter and in a sketchy part of the city.
Okay 4.8
- only 10 minutes by car from French quarter - bus station near (30 minutes to French Quarter) - the boss/owner was extremely unfriendly (there were like 5-6 situations where he just snapped at us "Maaaaam my office is closed!" or "Maaaam this isnt a 24h reservation" etc. really extremely unfriendly, and we really didn't ask for anything special. (he was friendly to our male friends though so you might be fine if you're a guy ..) - Breakfast: Coffee (coffee only isn't breakfast, although it said online that breakfast was included) - apparently in a bad area (taxi driver said so), I wouldn't walk around when it's dark - for those with a car it's ok I guess but wouldn't stay more than 1-2 days it's really not a nice hotel
Recent Reviews
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Okay
4.8+- only 10 minutes by car from French quarter - bus station near (30 minutes to French Quarter)-- the boss/owner was extremely unfriendly (there were like 5-6 situations where he just snapped at us "Maaaaam my office is closed!" or "Maaaam this isnt a 24h reservation" etc. really extremely unfriendly, and we really didn't ask for anything special. (he was friendly to our male friends though so you might be fine if you're a guy ..) - Breakfast: Coffee (coffee only isn't breakfast, although it said online that breakfast was included) - apparently in a bad area (taxi driver said so), I wouldn't walk around when it's dark - for those with a car it's ok I guess but wouldn't stay more than 1-2 days it's really not a nice hotel
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Excellent
8.3+Friendly and attentive staff and a great value.-Too far from the quarter and in a sketchy part of the city.
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Reviews
Overall
7.1 Good
Based on 2,438 reviews
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All Reviews 7.1
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Couples 7.2
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Families 7.1
-
Business 7.4
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Solo 7.3
9.4
8.8
6.8
6.1
6.1
6.8
9.6
8.5
7.0
6.0
5.7
5.5
9.4
6.6
6.3
5.9
5.3
3.9
9.5
9.3
9.0
5.9
5.9
5.6
5.0
data provided by TrustYou
"Great reception"
"Friendly service"
Top positive review
Top critical review
Excellent 8.0
Everything was satisfactory Parking was a little tough at night. Really busy
Okay 4.8
Clean but location is a bit shady. My kids exclamated that they say real life prostitutes. There was a graffiti abandoned building next to hotel. Motel 8 does have a gated entrance and security.
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Reviews
Overall
6.1 Good
Based on 1,061 reviews
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All Reviews 6.1
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Couples 5.8
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Families 6.5
-
Business
-
Solo 6.4
10.0
8.2
6.6
5.5
6.6
5.5
8.5
7.0
5.4
4.2
4.0
1.8
9.1
7.9
6.5
5.7
4.5
4.2
9.1
8.2
6.9
6.0
4.6
4.2
data provided by TrustYou
"Great shopping"
Top positive review
Top critical review
Excellent 8.0
The room was very clean & comfortable. The staff was extremely courteous & the housekeeping was very attentive. I will absolutely stay here when I visit in the future. The location was perfect-- just 5 minutes from the French Quarter-- & it was great for rest as there were no obnoxiously loud people partying. The parking is gated & they have a person at night watching the parking lot. I have no complaints!
Mediocre 2.0
Wow, this hotel was terrible. I arrived at night time and had to stand out in the cold to sign the room paperwork. First time having to do this for a hotel. Must be a sign of how shady the area is. The hallway carpet was very stained and gave off a dingy smell. The room seemed clean and had fake wood floors (definitely a plus over stained grimy carpet) but the desk chair had some scary stains. I had to move a low table over to sit on to work on my laptop. The bed didn't seem too bad until I woke up in the morning with my face planted in a spot that was very nasty smelling. I moved to another motel after this horrible experience.
Recent Reviews
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Excellent
8.0+Had only a positive stay!!!-No spa, & no pool as was listed on booking.com
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Okay
5.3+Solid building structure, no noise from neighbors, excellent airconditioning, large room, good beds, with seemingly new firm mattresses, helpful and prompt desk staff,... remarkable good for the low price.-Missing cups and a coffee maker.
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Excellent
8.0+The room was very clean & comfortable. The staff was extremely courteous & the housekeeping was very attentive. I will absolutely stay here when I visit in the future. The location was perfect-- just 5 minutes from the French Quarter-- & it was great for rest as there were no obnoxiously loud people partying. The parking is gated & they have a person at night watching the parking lot.-I have no complaints!
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Reviews
Overall
8.6 Excellent
Based on 505 reviews
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All Reviews 8.6
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Couples 8.4
-
Families 8.2
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Business 7.5
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Solo
9.5
9.4
8.4
7.8
7.5
5.8
9.5
9.3
8.5
7.7
7.7
6.3
9.5
9.4
8.4
7.7
7.5
5.8
9.6
7.8
7.4
6.9
5.8
data provided by TrustYou
"Spacious rooms"
"Well-maintained rooms"
"Clean rooms"
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Reviews
Overall
6.0 Good
Based on 100 reviews
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All Reviews 6.0
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Couples 6.8
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Families
-
Business
-
Solo
10.0
7.0
6.4
7.0
6.4
4.4
6.8
6.6
4.8
3.2
2.8
data provided by TrustYou
"Great shopping"
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Reviews
Overall
4.5 Okay
Based on 438 reviews
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All Reviews 4.5
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Couples 4.2
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Families 4.4
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Business
-
Solo 5.1
6.8
5.8
6.8
5.8
4.2
3.4
4.6
3.3
2.4
1.5
1.0
5.4
4.2
4.2
3.6
2.0
1.3
1.5
data provided by TrustYou
Recent Reviews
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Mediocre
2.0+Nothing they over booked on purpose knowing it was jazz fest turned us away cused us AND then told us they would call n.o.p.d if WE didnt leave-EVERY thing
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Good
6.2+We loved how the staff was willing and eager to do what ever was needed to make anything wrong right. This was all go the staff, from the maintenance guy come to the front desk clerk, the manager, and the night manager, out of the way to make us feel comfortable and meet our needs-They have two sections of the hotel. The normal side was over sold and they had to charge us to the week to week side that was not as nice as the nightly side. The key did not work. (Manager had to let us in to the room each time) the room did not have two sheets. (Had to ask for them) Room felt dirty/disgusting. Felt like a meth hotel. But we were very happy with service. (Pool not working also)
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Mediocre
2.0+none-I've never commented BEFORE,,,No pillow cases (covers) if u flushed the bowl ,it would leak...drapes were not hooked to the rod ...heater didn't heat...towels had black stains on them...2 stars is a joke, they mix no-smokers rooms ..The worst hotel ever...worth no stars .I LEFT A DAY EARLY. AND SHOULD BE COMPENSATED..
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Reviews
Overall
6.3 Good
Based on 567 reviews
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All Reviews 6.3
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Couples 6.3
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Families 5.5
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Business
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Solo 6.1
7.3
6.3
6.3
4.1
3.8
3.3
6.3
4.5
3.3
3.0
7.5
6.0
4.6
3.7
3.0
2.7
3.4
data provided by TrustYou
Recent Reviews
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Good
7.7+The way we were treated, upon arrival, when asked "did we have reservations"? The hotel's reservation dept. had never received anything from Booking.Com and showed me the reservation computer screen as verification. But she really was great for making up for the omission.-At check-in, not having a room reservation, albeit, I really had made one thru Booking.Com.
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Mediocre
2.8-Very dirty rooms. Hado to switch rooms due to ac leaking water in the room and not working properly. I definitely won't stay here again!
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Good
7.0+The bathroom shower head had multiple settings, which isn't often found at hotels. The bathroom and linens were clean. The bed was comfortable and the a.c. was nice and cold. The area was quiet. They offered free breakfast, but we made other plans.-The neighborhood was kind of scary. The entrance was next to an almost abandoned looking store. The room needed a deep cleaning where someone scrubbed the doors and walls. The doors and walls were white so dirty shows up pretty easily I'm sure, so I don't know how the cleaning staff misses these areas when cleaning the room. The facility needs to be updated, especially in the reception area.
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Reviews
Overall
4.7 Okay
Based on 817 reviews
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All Reviews 4.7
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Couples 4.6
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Families 3.3
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Business
-
Solo
7.1
5.6
5.6
4.5
3.5
2.9
5.4
2.5
2.2
5.1
1.8
1.7
data provided by TrustYou
Top positive review
Top critical review
Excellent 10.0
We liked everything except the shaking of the elevator, kids was a little scared Everything was ok
Mediocre 2.0
Nothing Everything
Recent Reviews
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Okay
4.5+Price was cheap
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Good
7.7+Staff were nice and helpful-Hotel was too far out to get a cab to take us downtown. Rooms looked and smelled newly renovated but the elevator looked like a death trap
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Mediocre
2.0+Nothing-The hotel would not let me cancel my stay. There was so much traffic that I couldn't make it to my hotel and the hotel told me the hotel was non-refundable. I did not see "non-refundable" on my itinerary. I feel like I was robbed of almost $500 for a hotel I did not stay in.
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Reviews
Overall
5.9 Okay
Based on 286 reviews
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All Reviews 5.9
-
Couples 6.3
-
Families 4.9
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Business
-
Solo
8.4
6.5
6.4
6.5
6.4
4.2
8.0
6.8
6.1
3.3
2.6
2.5
2.6
data provided by TrustYou
Recent Reviews
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Okay
4.2+It was cheap and easy to get a room. It was gated.-It seemed to be in a unsafe part of town. There was a homeless man standing by the entrance gate the entire time. The room was absolutely horrific. As soon as we walked in I was over powered by the smell of smoke. I watched a drug deal go down. Other guests were absolutely horrible. Extremely loud at 6 AM. 3 of the lights DIDN'T work. After already checking in at around 7:30, The front office called me at around 11:30 - 12 to ask if I planned to check in that night.
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Mediocre
2.0+The worst hotel I've ever stayed..... I couldnt even stay for the 2 days that was booked.... Pimps & hoes every where... Very disgusting room (that's clearly rented by the hour) .... Very bad part of town-EVERYTHING.......
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Okay
4.6+It was ok place to stay. Gas station right beside.-The staff wasn't all that friendly, and the rooms lights, televisions, and when you call the office from room phone they don't answer.
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Reviews
Overall
6.1 Good
Based on 1,425 reviews
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All Reviews 6.1
-
Couples 6.3
-
Families 5.7
-
Business
-
Solo 7.4
7.8
6.1
5.7
6.1
5.7
2.8
7.8
6.5
6.0
3.3
3.3
2.8
7.8
6.0
5.9
3.0
2.7
2.3
6.2
5.6
5.5
3.3
3.3
3.2
data provided by TrustYou
Recent Reviews
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Good
6.0+Service
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Mediocre
2.0-The Hotel canceld my reservation without notifying me of this leaving my girlfriend and I without a place to stay in New Orleans at 11:30 at night. I am unaware of if this is the hotels fault or Kayaks fault but I will not be staying or useing either.
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Mediocre
2.0+Nothing.-The tv was older than I am. And the room smelled like mold. There wasn't even a fitted sheet on the bed.
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