Overview

Ace Hotel New York
Top Luxury Hotel

20 W 29th Street, New York, NY 10001, United States
+1 212 679 2222

$224+

Overall guest ratings

8.5/10 Excellent
Based on 2,763 reviews

Review highlights

  • 9.7
  • 9.6
  • 6.5
  • 6.1

Good to know

  • Nice building
  • Pleasant entrance area
  • Friendly atmosphere
  • Stylish hotel

Nearby

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    About

    Ace Hotel New York lives in a historic, turn-of-the-century building in Midtown Manhattan, invested with the spirit of its surroundings, the culture of the city and the ancient bones of the building. Ace New York has become a central hub for New Yorkers and international travelers alike, and a hotbed of startups, freelancers and people who just want to kick it. However bustling the lobby gets, the hotel is a respite from New York's mayhem — full of local art, thoughtful details and the best beds in the universe.

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    Ace Hotel New York

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 2,763 reviews
    • 9.7 "Internet works perfectly."
      9.5 "95% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      8.4 "84% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
    • 8.7 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      7.5 "75% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      8.5 "85% thought the hotel was luxurious."
    • 8.4 "Great service."
      8.4 "Housekeeping was great, according to 84%."
      7.9 "Hotel security was great, thought 79%."
    • 8.0 "Food is delicious."
      8.5 "85% enjoyed the snacks that were offered."
      10.0 "Beef and steak dishes were excellent, according to 100%."
      8.8 "Yummy desserts, said 88%."
    • 6.5 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.1 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
      5.1 "Only 51% thought the shower was ok."
      6.8 "Only 68% thought the furniture was functional."
      5.7 "57% thought the minibar was ok."
    • 5.1 "Average value."
    • 5.1 "Breakfast is mediocre."
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    Overall Rating

    8.6 Excellent
    Based on 1,160 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Bar is amazing."
    • 8.4 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      7.1 "71% enjoyed the lobby entrance."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.1 "71% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "60% thought the minibar was ok."
      6.8 "Only 68% thought the furniture was functional."
    • 4.8 "Breakfast is below average."
    • 4.6 "Value below average."
      1.6 "The price was too high for 84%."
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    Overall Rating

    8.5 Excellent
    Based on 442 reviews
    • 9.5 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Vibe was good."
      7.4 "74% enjoyed the lobby entrance."
      9.6 "96% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
    • 7.2 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.4 "74% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
    • 6.2 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.4 "Average value."
    • 5.2 "Average comfort."
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    Overall Rating

    7.8 Good
    Based on 248 reviews
    • 9.7 "Terrific location."
    • 8.7 "Vibe was good."
      7.6 "76% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good amenities."
      7.5 "75% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
    • 6.3 "Average cleanliness."
    • 5.8 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
    • 5.0 "Average comfort."
      3.8 "62% said rooms were small."
      3.5 "65% thought it was too noisy."
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    Overall Rating

    8.3 Excellent
    Based on 911 reviews
    • 9.6 "Terrific location."
      8.4 "84% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
    • 9.6 "Internet works perfectly."
    • 8.6 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      7.3 "73% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
    • 7.2 "Good amenities."
      7.2 "72% thought the building was wonderful."
      7.3 "73% enjoyed the lobby entrance."
      9.3 "93% thought the architecture was beautiful."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.8 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      6.0 "Only 60% said rooms were clean enough."
      6.5 "Only 65% thought the furniture was functional."
    • 5.2 "Average value."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Average comfort."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Nice building"
    "Pleasant entrance area"
    "Friendly atmosphere"
    "Stylish hotel"
    data provided by TrustYou

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