This is by far the most unique hotel I have ever stayed in! Loved everything from the eclectic room setup to the graphics. I would highly recommend the Ace Hotel to family and friends!
Bad value. Expensive because trendy
Good location , kind staff , great beds
Rooms are pretty ugly . Bang for buck is zvery low , for the same price you can have a much nicer , classier hotel . Only stay here if you want the scene in the lobby
The Ace is very much a design, look, overall-feel type of place. It is modern, swanky, functional, young, simple all at once. The lobby was a dimly-lit bar and the music was a little loud. You couldn't hear it any where else. There are two restaurants and a coffee shop accessible from the lobby. Down the stairs is a workout room. Our room was the smallest available, but it was the space we needed. The room had a lingering locker room smell, but I'm guessing that was from the previous guest. It improved the following day. The pillows were great, the mattress sagged a little in the center. There was a small rack by the bathroom for hanging things. I thought the room could really use additional hooks, but it would probably interrupt their painstakingly graphic look and clean design. Don't buy from the courtesy bar. Yikes. The prices are steep.
Bit of musky smell to the room. Mattress sagged a little. Room could use hooks for clothing- more than what they provided.
Location. The restaurant and bar in the lobby was excellent. Has a great bar too!
Good for short time and rock And roll
The staff is great! The location is good. The theme it incredible
The rooms are too close, doesn't has any closet it is a little bit uncomfortable for the money that I be already paid.
Great Except for Shower
Beds were some of the most comfortable of any hotel I've ever stayed in. Ate in both the Breslin and the John Dory Oyster Bar and both were excellent with the Full English breakfast at The Breslin being the highlight. Every interaction with staff was genuine and pleasant.
The shower in our large double room seemed to be an afterthought, small and comically cramped. Whatever you're imagining is too big, I'm serious when I say barely enough room to turn around.
All in all was great. Definitely a younger vibe and nice attention to detail throughout the hotel.
Lobby has become a little overcrowded with millenials. Be nice if there were space for guests to have coffee/drink.
I was extremely pleased with my stay at the Ace Hotel. The staff were extremely friendly and helpful. The room was well-designed, comfortable, cool, and clean. The lobby was always full of people. The attached shops and restaurants were all excellent and the location was perfectly in the middle of everything. I would definitely recommend the hotel and certainly stay there again.
So much character it hurts. Very cool especially the lobby facilities.
The day I was there ... No hot water.
Heritage architecture and a hipster aesthetic collide at the boutique Ace Hotel in New York. The 268 unique guestrooms in this recently updated, turn-of-the-century hotel have been styled by local artists. While original art and vintage furnishings give the rooms their personality, guests can also count on modern amenities, like a flat-screen TV, iPod dock, fridge stocked with mini-kegs and snacks (for a surcharge), in-room guitars and, of course, complimentary WiFi, so you can Tweet about your stay. When stomachs start to grumble, there's no need to leave the building, since the Ace Hotel boasts two excellent restaurants - The John Dory Oyster Bar and The Breslin, from Michelin starred chef April Bloomfield. The vast lobby bar pulls in a bustling, trendy crowd all day long. Those hanging out in the daytime sip Stumptown coffee from the hotel's convenient outpost while working on their laptops; drinkers later on enjoy craft beer and balanced cocktails. Be sure to check the hotel's schedule for DJs and live music. Attractions The Ace Hotel, at 20 West 29th Street, is situated in an up-and-coming area that's an easy stroll to Madison Square Park and the Empire State Building. Union Square and Herald Square are short train rides away, as are downtown Manhattan and Museum Mile. Leave the car at home; getting around by public transit is the way to go here.
Based on 3,158 reviews
Value for money
Policies vary by room type and provider.