I would have liked to have coffee available rather than having to go to Starbucks
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Amenities at Empire Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Flat-screen TV
- TV
- Cable or satellite TV
Reviews of Empire Hotel
6.8
Okay
5895 verified ratings
Wonderful
1490
Very good
1022
Good
1136
Okay
629
Fair
624
Mediocre
364
Poor
630
Summary of reviews
Guests say
Guests consistently praise the hotel's excellent location, which is close to major attractions, public transportation, and in a safe area. Many guests also appreciate the friendly and helpful staff. However, there are repeated complaints about cleanliness, with several reviews mentioning dirty rooms, bathrooms, and worn furnishings. Some guests found the beds uncomfortable and the rooms small or outdated. Despite these issues, the location and service remain strong positives.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
2692 reviews
6.8 out of 10
233 reviews
7.6 out of 10
181 reviews
7.3 out of 10
1 review
7.5 out of 10
22 reviews
All reviews
Hotel needs MAJOR renovations! Very old and worn down. Also, I requested double bed room but was out in single queen room!
Everything was great except there was no ability to call the front desk from the room, so we couldn’t figure out how to do room service or ask other questions.
Great! The front desk team (Adrik, Leslei, Haileny) were helpful and friendly. Hotel room itself was clean though showing its age a little: rusted fixtures in bathroom, wallpaper peeling in a few places. But the room had a great view of the city and was insulated from street noise, hitting the right balance of visually connected & audibly isolated. Location couldn’t have been better for our plans ...
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Fantastic staff and doormen. The room was very run down but also very clean- and I care much more about the latter. PERFECT location for a family traveling. Near the park, transit, and lots of amazing restaurants.
A good value. Rooms could benefit from an upgrade, but still okay
I will never go there again ! Noisy, VERY NOISY ! Bring very goor ear plugs if you want to TRY to sleep in the night! With the aircon ON is like having an airplane engine in the room. Turning off the aircon , the fan continue to make noise. Then if you unplug the aircon (as I did) you will surprisingly continue to ear the 'airplane like noise' ! In fact the windows are is so bad condition that you...
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Excellent location and housekeeping. AC worked but didn’t get cold enough to be comfortable. Nice rooftop area with one-lane covered pool. Room was in need of updates and view was of another rooftop and building—no visible sky etc. Restaurant inside hotel is closed. Very friendly staff. Biggest plus for me was the location—right across from Lincoln Center.
Pros (+) location
Cons (-) there was literal brown water coming from both the sink and shower
Pros (+) Location! Nice room and comfortable bed.
Cons (-) The A/C unit was unbearably loud. No street noise just the A/C. Had to sleep with ear plugs. No way to turn it lower or off w/o unplugging. It’s my only complaint.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What dining options are available at the Empire Hotel?
The Empire Hotel offers dining options at P.J. Clarke's, known for its classically prepared American food, and The Empire Rooftop, where guests can dine amidst the clouds.
Are there any nearby attractions to the Empire Hotel?
Yes, the Empire Hotel is conveniently located near Fifth Avenue, the Museum of Modern Art, Broadway, Central Park, and other popular attractions.
What are the common concerns about the rooms at the Empire Hotel?
Guests have expressed concerns about the small size of the rooms, poorly lit rooms, and maintenance issues such as damaged bathroom doors and non-functional air conditioning.
How is the cleanliness and maintenance of the Empire Hotel's rooms?
While some guests have raised concerns about the cleanliness of elevators and hallways, the housekeeping staff has been praised for their exceptional service. However, there have been complaints about the dire need for room refurbishment.
What are the best times to visit the Empire Hotel?
The high season at the Empire Hotel is in May, offering a great time to experience the hotel's iconic features and explore the city of New York. However, guests should be aware of potential noise issues in certain rooms during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Street View Room
Some guests recommended requesting a street view room to avoid potential noise from generators or other sources and to enjoy a more pleasant view.
Check Room Size and Amenities
Several guests mentioned that the rooms are small and some amenities, such as the minibar, may not be available. It's advisable to check the room size and amenities before booking.
Consider Noise Levels
Some rooms may be affected by noise from generators or other sources, so it's recommended to inquire about potential noise issues before finalizing a room booking.
Verify Room Cleanliness
A few guests reported issues with room cleanliness, including dirty bathrooms and worn-out furniture. It's advisable to verify the room's cleanliness upon check-in and request a change if necessary.
Request Information on Parking
Some guests noted a lack of communication regarding parking options, so it's recommended to inquire about parking arrangements in advance to avoid any inconvenience upon arrival.
Explore Nearby Attractions
The hotel's proximity to Lincoln Center makes it an ideal choice for those attending events there. Guests can take advantage of the convenient location for easy access to cultural attractions.
Consider Room Temperature Control
Some guests mentioned challenges with controlling room temperature, so it's advisable to inquire about the room's temperature control system and request assistance if needed.
Check for Room Updates
Several guests suggested that the hotel rooms may need updating and repairs. It's advisable to inquire about the room's condition and request an updated room if available.
Enjoy the Rooftop Bar
The rooftop bar offers a fantastic view and is a great place to relax. Guests can take advantage of this feature for a memorable experience.
Engage with Friendly Staff
Many guests praised the hotel's friendly and helpful staff, highlighting positive interactions and assistance. Engaging with the staff can enhance the overall guest experience.
Location
44 West 63rd Street, New York, NY 10023
What's nearby
- Lincoln Center144 yd
- New York City Center0.5 mi
- Fifth Avenue0.7 mi
- Theatre District0.7 mi
- Museum of Modern Art0.7 mi
- Broadway0.7 mi
- Tiffany & Co.0.8 mi
- American Museum of Natural History0.8 mi
- Midtown Center0.8 mi
- Times Square0.9 mi
- Rockefeller Center0.9 mi
- Central Park1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Empire Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | September | $379 | $406 |
Cheapest month to stay with an average 60% drop in price. | Most expensive month to stay with an average 30% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Empire Hotel
Which month has the cheapest rates at Empire Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Empire Hotel is January, with an average nightly rate of $171. The most expensive month is September at $428 per night.
What is the cheapest day to book Empire Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Empire Hotel is Sunday, with an average nightly rate of $285. The most expensive day is Thursday at $486 per night.
How far in advance should you book Empire Hotel?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Empire Hotel, book around 12 weeks in advance. This could save you approximately 28% compared to booking last minute.
KAYAK's top tips for your stay at Empire Hotel
FAQs when booking at Empire Hotel
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.0 mi | New York LaGuardia | 5.8 mi |