Fantastic staff and doormen. The room was very run down but also very clean- and I care much more about the latter. PERFECT location for a family traveling. Near the park, transit, and lots of amazing...
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4 stars
The Empire Hotel
Photos of The Empire Hotel
Overview
Long considered an icon in the New York area, the Empire Hotel continues to impress guests today. Even it’s most “standard” room is anything but “standard.” The lofty architectural features of the surrounding area are reflected in the everything from the tall headboard to the subtly elongated bedside lamps.
The sense of style does not stop within the walls of the rooms. The hotel lobby, with its triple-height ceilings, angular tile patterns, all tactfully set alongside the curves of larger than life drapes and overhead light fixtures remind guests of the grandiose nature of both the hotel and the city it reflects.
The dining options impress as well. P.J. Clarke's continues to offer its classically prepared American food. There may be no more iconic place to grab a burger and oysters than in one of their comfortable seats. The option to dine while amidst the clouds is always tempting for guests as well, with a jaunt up to The Empire Rooftop.
Any meeting or event is automatically graced with a touch of class when it’s done at at the Empire Hotel. Crystal ballrooms, complete with white and cream-shaded hues, can elevate guests’ events so they match the style of those present.
A stroll on the pool deck allows more than just a dip in the water. Guests can take in elevated views of Lincoln Center, Central Park, the Upper West Side, and beyond.
The Empire Hotel is a mainstay of the classic New York Experience. It provides a great launching point for exploring the city of New York or the possibilities the city presents.
Latest deals for The Empire Hotel
Queen room
Standard room
Superior room
King room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Empire Hotel
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Flat-screen TV
- TV
- Cable or satellite TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24hr front desk
Pool and spa
- Rooftop pool
- Pool bar
- Spa
- Outdoor pool
- Plunge pool
- Pool with a view
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
- Smartphone dock
Bathroom
- Shower
- Bathtub
- Hairdryer
- Bathrobe
- Private bathroom
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Telephone
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Valet parking
- Private parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Things to do
- Evening entertainment
- Night club
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Pool cover
Fitness
- Fitness center
Reviews of The Empire Hotel
6.8
Okay
5079 verified ratings
Wonderful
1301
Very good
859
Good
1030
Okay
543
Fair
558
Mediocre
301
Poor
487
Summary of reviews
Guests say
Guests generally appreciated the location of the hotel, citing its proximity to central attractions and good views. Cleanliness received some positive remarks, although it was overshadowed by several cleaning issues raised. Many guests expressed dissatisfaction with the service, highlighting unprofessional management and unexpected charges which detracted from their experience.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
2160 reviews
6.9 out of 10
232 reviews
7.4 out of 10
80 reviews
7.3 out of 10
1 review
7.3 out of 10
38 reviews
All reviews
A good value. Rooms could benefit from an upgrade, but still okay
I will never go there again ! Noisy, VERY NOISY ! Bring very goor ear plugs if you want to TRY to sleep in the night! With the aircon ON is like having an airplane engine in the room. Turning off the ...
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Excellent location and housekeeping. AC worked but didn’t get cold enough to be comfortable. Nice rooftop area with one-lane covered pool. Room was in need of updates and view was of another rooftop a...
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Pros (+) location
Cons (-) there was literal brown water coming from both the sink and shower
Pros (+) Location! Nice room and comfortable bed.
Cons (-) The A/C unit was unbearably loud. No street noise just the A/C. Had to sleep with ear plugs. No way to turn it lower or off w/o unplugging. It’s my only complaint.
Pros (+) The hotel was fine. Bed was comfortable. Close to two subway stations. Lobby is beautiful and so is the rooftop bar although it is the most expensive bar I have ever been to.
Cons (-) We paid beforehand, and while checking in they said: "it looks like you're all paid for, so we just need a card for incidents." When we checked out they said, "It will just be $20 for a resident fee"....
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Pros (+) They staff was outstanding helpful, when we needed any help ! We will definitely stay there again, if we have to be in the area
Pros (+) The location was great and the staff was very friendly.
Cons (-) The paint on the bathroom door was peeling. The AC was not working and was a huge wet puddle. Plus they charged us extra $30/night for a room with 2 beds even know I booked a 1-2 bed room on Kayak.
Pros (+) Location is ideal. That’s about it.
Cons (-) This is my second stay at the empire. I decided to come back because of the location and to give them a second chance, but I won’t be staying there again unless they train their employees to be hoapit...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the Empire Hotel?
The Empire Hotel offers dining options at P.J. Clarke's, known for its classically prepared American food, and The Empire Rooftop, where guests can dine amidst the clouds.
Are there any nearby attractions to the Empire Hotel?
Yes, the Empire Hotel is conveniently located near Fifth Avenue, the Museum of Modern Art, Broadway, Central Park, and other popular attractions.
What are the common concerns about the rooms at the Empire Hotel?
Guests have expressed concerns about the small size of the rooms, poorly lit rooms, and maintenance issues such as damaged bathroom doors and non-functional air conditioning.
How is the cleanliness and maintenance of the Empire Hotel's rooms?
While some guests have raised concerns about the cleanliness of elevators and hallways, the housekeeping staff has been praised for their exceptional service. However, there have been complaints about the dire need for room refurbishment.
What are the best times to visit the Empire Hotel?
The high season at the Empire Hotel is in May, offering a great time to experience the hotel's iconic features and explore the city of New York. However, guests should be aware of potential noise issues in certain rooms during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Street View Room
Some guests recommended requesting a street view room to avoid potential noise from generators or other sources and to enjoy a more pleasant view.
Check Room Size and Amenities
Several guests mentioned that the rooms are small and some amenities, such as the minibar, may not be available. It's advisable to check the room size and amenities before booking.
Consider Noise Levels
Some rooms may be affected by noise from generators or other sources, so it's recommended to inquire about potential noise issues before finalizing a room booking.
Verify Room Cleanliness
A few guests reported issues with room cleanliness, including dirty bathrooms and worn-out furniture. It's advisable to verify the room's cleanliness upon check-in and request a change if necessary.
Request Information on Parking
Some guests noted a lack of communication regarding parking options, so it's recommended to inquire about parking arrangements in advance to avoid any inconvenience upon arrival.
Explore Nearby Attractions
The hotel's proximity to Lincoln Center makes it an ideal choice for those attending events there. Guests can take advantage of the convenient location for easy access to cultural attractions.
Consider Room Temperature Control
Some guests mentioned challenges with controlling room temperature, so it's advisable to inquire about the room's temperature control system and request assistance if needed.
Check for Room Updates
Several guests suggested that the hotel rooms may need updating and repairs. It's advisable to inquire about the room's condition and request an updated room if available.
Enjoy the Rooftop Bar
The rooftop bar offers a fantastic view and is a great place to relax. Guests can take advantage of this feature for a memorable experience.
Engage with Friendly Staff
Many guests praised the hotel's friendly and helpful staff, highlighting positive interactions and assistance. Engaging with the staff can enhance the overall guest experience.
Location
44 West 63rd Street, New York, NY 10023
What's nearby
- Fifth Avenue0.7 mi
- Museum of Modern Art0.7 mi
- Broadway0.8 mi
- Frick Collection0.8 mi
- Times Square0.9 mi
- Rockefeller Center0.9 mi
- Metropolitan Museum of Art1.1 mi
- Central Park1.2 mi
- New York Public Library1.3 mi
- Bryant Park1.3 mi
- Grand Central Terminal1.3 mi
- Empire State Building1.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Empire Hotel
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $262 |
Average price (weekend night) | $298 |
When to book a room at The Empire Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Top tips for your stay at The Empire Hotel
FAQs when booking at The Empire Hotel
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Value for money | 6.6 |
|---|---|
Distance to city center | 1.0 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 5.8 mi |