Known for its luxurious, contemporary décor and convenient Midtown Manhattan location, the Grand Hyatt New York, at 109 East 42nd Street, is the perfect choice for vacationers and business travelers alike. A long-time fixture in the Big Apple, the Grand Hyatt has been renovated with the modern traveler in mind, and with its generously sized rooms and suites, it provides a little more space to stretch out than the typical New York hotel.
Relaxing Rooms and Fabulous Food
Featuring 1306 guest rooms with Hyatt Grand beds, deluxe bathrooms, and Geneva Sound Stations, your stay at the Grand Hyatt will be a comfortable counterpoint to New York's high energy bustle. Nearby, the Grand Central Oyster Bar is a New York fine dining classic, while the Campbell Apartment offers some of the city's best cocktails. If you need food on the run, the Market at the Grand Central Terminal offers a few dozen international and local options.
Midtown and Manhattan
Connected to the landmarked Grand Central Terminal, the Grand Hyatt is perfectly located for travelers to explore Manhattan and the rest of New York. The Empire State Building, Central Park, and Times Square are just a stone's throw away, while Broadway's best theaters are easily accessible by cab or subway. The culturally-minded traveler will appreciate easy access to New York’s best museums, just a short train ride uptown.
This location is awesome!!! Can not beat it!
Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working
Great access to grand central station, i.e. don't even have to go outside. Beautiful modern lobby, with dedicated elevators, so short wait times. Nice rooms, modern.
Black mildew inside shower curtain. Did not swap out all towels after first evening so had to have face cloths and hand towels delivered. Maids talking in hallway while cleaning rooms early in the morning (my biggest pet peave).
Room smelled, they tried to not offer our booked room type. Even after calling and confirming the day of.
proximity to train station, snack bar in lobby, restaurant just up from the lobby
dirty bathroom floor, poor unkeep in bathroom--sloppy caulking around shower door, built-up crud around shower area, couldn't get into shower without walking directly under shower head. Worst problem was the "modern" touch light switches---couldn't leave a light on in the bathroom to see your way there in the middle of the night. Difficult to use all lights. Dark décor--depressing and dark wallpaper installed poorly--all you noticed were the seams in the wallpaper
Restaurant organization Front desk layout
We were on the 36th floor and most of the elevators were broken during our stay. Was difficult getting to and from our room. We had to use the service elevator many times.
staff very helpful
elevators out of svce at times
Great room. Clean. Comfy bed.
Clean room, very nice cleaning staff. Front desk people pretty ho hum .
Slow elevators during peak times. Not all elevators working. Kept stopping at floors for people with override keys. Very expensive hotel overall, hotel ( hotel rate), food ($4.50 for a cup of tea at the cafe on the main floor & you have to make it yourself!)
Great position for tourists sights. Direct access to to the subway and Grand Central Terminist and food hall.
We had to keep our blackout shades completely closed for privacy as our window was so close to the other hotel windows due to the horseshoe shape. It was unpleasant to never see the light of day. They could have had some sheer curtains along with the blackout shades to use to allow some light while still providing some privacy during the day.
cleanliness, staff courtesy, friendly smiles
I have never used kayak before this visit to NYC but I was very pleased with the surface they provided us. The Gran Hyatt was a good choice for us and we enjoyed our stay very much. I would highly recommend it for a family stay. The location was good,, the facilities were good and the service was good. I would stay there again if I am in NYC.
Dated rooms. Floors were wearing out. Bad customer service. Cafe downstairs sold stale food. Cant believe GRAND HYATT would allow a cafe like this which actually sold stale food.
Modern Nice store for food coffee Comfy beds Location
Stains on couch and wall No free access to gym Lineups for checkin and out were unacceptable