Overview

Grand Hyatt New York

109 East 42ND Street, New York, NY 10017, United States
+1 212 883 1234

$245+

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Rates

Overall guest ratings

7.9/10 Good
Based on 5,631 reviews
See all reviews

Review highlights

  • 9.7
  • 7.5
  • 6.6
  • 5.4

Good to know

  • Pleasant entrance area
  • Train station is close

Nearby

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    About

    Known for its luxurious, contemporary décor and convenient Midtown Manhattan location, the Grand Hyatt New York, at 109 East 42nd Street, is the perfect choice for vacationers and business travelers alike. A long-time fixture in the Big Apple, the Grand Hyatt has been renovated with the modern traveler in mind, and with its generously sized rooms and suites, it provides a little more space to stretch out than the typical New York hotel.

    Relaxing Rooms and Fabulous Food

    Featuring 1306 guest rooms with Hyatt Grand beds, deluxe bathrooms, and Geneva Sound Stations, your stay at the Grand Hyatt will be a comfortable counterpoint to New York's high energy bustle. Nearby, the Grand Central Oyster Bar is a New York fine dining classic, while the Campbell Apartment offers some of the city's best cocktails. If you need food on the run, the Market at the Grand Central Terminal offers a few dozen international and local options.

    Midtown and Manhattan

    Connected to the landmarked Grand Central Terminal, the Grand Hyatt is perfectly located for travelers to explore Manhattan and the rest of New York. The Empire State Building, Central Park, and Times Square are just a stone's throw away, while Broadway's best theaters are easily accessible by cab or subway. The culturally-minded traveler will appreciate easy access to New York’s best museums, just a short train ride uptown.

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    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Spa
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 5,631 reviews
    • 9.7 "Terrific location."
    • 7.5 "Good service."
    • 6.6 "Internet is average."
    • 6.3 "Breakfast is mediocre."
    • 5.8 "Average comfort."
    • 5.4 "Average value."
    • 5.2 "Rooms are ok."
    • 2.8 "Horrible pool."
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    Overall Rating

    7.9 Good
    Based on 2,646 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
    • 6.9 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.1 "Housekeeping was ok, according to 51%."
      6.3 "63% said the concierge service was sufficient."
    • 6.1 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.5 "Only 55% said rooms were big enough."
    • 5.5 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.4 "Average value."
    • 5.2 "Rooms are ok."
      5.5 "Only 55% said rooms were big enough."
      5.0 "Only 50% said rooms were clean enough."
      5.5 "Only 55% said the rooms were modern."
      5.7 "57% said the view was so-so."
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    Overall Rating

    8.0 Good
    Based on 1,689 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      7.7 "Easily accessible by car, said 77%."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.7 "Internet is average."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Average cleanliness."
    • 5.3 "Average value."
    • 4.9 "Not very comfortable."
      1.0 "90% criticized the small bathroom."
      4.3 "57% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
    • 4.7 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      2.4 "76% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      4.5 "55% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      0.7 "93% were unsatisfied with the kitchenette."
      1.1 "89% were disappointed with the minibar."
      2.0 "Air conditioning was criticized by 80%."
      2.6 "74% had problems with the shower."
      4.1 "59% thought the tv was sub-standard."
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    Overall Rating

    7.8 Good
    Based on 675 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Internet is average."
    • 6.7 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Average value."
    • 5.5 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.2 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
      5.1 "Only 51% said the rooms were modern."
      5.6 "56% said the view was so-so."
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    Overall Rating

    7.6 Good
    Based on 619 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 6.5 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 6.2 "Breakfast is mediocre."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
      6.8 "For only 68%, the facilities were new enough."
      6.0 "60% said the architecture was not spectacular."
    • 6.1 "Internet is average."
    • 5.2 "Average cleanliness."
    • 4.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      0.7 "93% were unsatisfied with the kitchenette."
      2.7 "73% had problems with the shower."
      2.1 "79% thought they were poorly maintained."
      3.5 "65% found problems with the furniture."
    • 4.6 "Value below average."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Pleasant entrance area"
    "Train station is close"
    data provided by TrustYou

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