Newly opened in fall of 2013, the Hyatt Times Square boasts 487 guest rooms, including 49 suites. Perfectly situated steps from the 6th Ave. business corridor and alongside Times Square, this 54 story modern high rise includes the tallest rooftop bar in Manhattan, state of the art fitness facility, luxury spa and T45, a street level kitchen. The spacious guest rooms offer floor to ceiling windows filled with natural light and makes a perfect locale for business and leisure travelers.
Location was great
A bit noisy Some of the staff( not all) had attitude. I noticed they were attentive to some people better than others.
The view of the city and comfortable bed
Overall staff was friendly.....BUT
Our beds were very firm, and our maid did a lousy job cleaning our room. She left a dirty wash cloth on our bathroom floor for two days! We did not receive our requested newspaper at our door, and the staff would not give us a paper because there were no extras. The Internet charges were ridiculous!
Had a wonderful stay. The staff was very attentive and always seeking ways to make our stay better. The location to shows was the best with a theater right next door and the 54th floor bar was a perfect after theater hang out for drinks and snacks. It was also steps away from the subway to go in any direction. We did not have to step foot in a "smelly" new york taxi all weekend not to say the subway was a bouquet.....just kidding on the smell.
The location was great. So close to Time Square and in the middle of 2 great Irish Pubs.
Only that we could not stay longer.