Pros (+) Staff was friendly!
Cons (-) The water took a really, really long time to get hot, and the room was a bit small for the price paid.
3 stars
Orchard Street Hotel
Photos of Orchard Street Hotel
Overview
Located in the burgeoning Lower East Side of New York City, Orchard Street Hotel is part of a vibrant community that is highly visited by people of all cultures from across the world. The upbeat and energetic neighborhood has many unique boutiques, a thriving local art scene, and is close to major public transit hubs to take you anywhere you want to go in the Big Apple. In under half a mile from the hotel there are more than 400 restaurants, 160 entertainment attractions, and not surprisingly, the walk score is a perfectly rated 100.
Orchard Street Hotel is a 50 guestroom hotel that is beautifully designed. Known as a fun and modern place to stay, guests are welcomed upon arrival and invited to relax on the rooftop patio lounge offers remarkable views of the city to take in while winding down from the highly active city. There's a generous offering of amenities and services available to guests of the hotel free coffee and tea in the lobby, daily housekeeping, concierge services, and access to an around the clock business center, as well as express check-in and check-out for a seamless arrival and departure experience.
The Orchard Street Hotel accommodates guest's pets which is a huge benefit for many travelers, and the friendly confines play nicely in the hands of parents who have kids with them. Within each room, there is air-conditioning, a LED HD TV with premium cable channels, and a hairdryer and bath products are provided by Bath & Body Works.
Latest deals for Orchard Street Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Orchard Street Hotel
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Internet
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
Services and conveniences
- ATM on-site
- Wake-up service
- Concierge service
- Safety deposit box
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Window
- Hardwood or parquet floors
- Telephone
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Socket near the bed
- Wardrobe or closet
Dining
- Tea/coffee maker
- Coffee machine
Workspace
- Desk
Health and safety
- Daily housekeeping
Reviews of Orchard Street Hotel
7.0
Good
1768 verified ratings
Wonderful
510
Very good
397
Good
343
Okay
167
Fair
144
Mediocre
96
Poor
111
Summary of reviews
Guests say
Guests appreciated the great location and views of the hotel, but many expressed dissatisfaction with the cleanliness of the rooms and the service provided by the staff. Issues such as poor room conditions, lack of amenities, and small room sizes were frequently mentioned. Overall, while the hotel has potential due to its location, improvements in cleanliness and service are necessary for a better guest experience.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
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Score by provider
7.1 out of 10
138 reviews
7.5 out of 10
5 reviews
All reviews
Pros (+) Location was great.
Cons (-) The rooms could use a little update.
Pros (+) Location, staff, price
Cons (-) Rooms were very small. Fine for solo travel.
Pros (+) Great location. Modern & sleek design. Easy access to subways & taxis.
Cons (-) Unprofessional staff. They were hanging out with hotel guests while on duty. Very small rooms. The bed barely fit lengthwise in the room. Couldn't even lay my bag down. Noise from street & hotel hallway, not great sound proofing in rooms.
Pros (+) Friendly staff
Cons (-) No lamps, bedside tables or shelves, or closet space
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Orchard Street Hotel?
While some guests have mentioned that the beds were uncomfortable, others found them to be super comfortable and clean, with excellent pillows.
Is parking available at Orchard Street Hotel?
The hotel does not provide parking, but the location offers easy access to public transit, making it convenient for guests to explore the city without a car.
What can I expect from the food quality at Orchard Street Hotel?
Guests have praised the great coffee and quiet atmosphere, but there have been some concerns about the cafe's barista and the cleanliness of the rooms.
How clean are the rooms at Orchard Street Hotel?
While some guests found the rooms to be very clean and chic, others have expressed concerns about poor cleaning and inconsistent room amenities.
When is the best time to visit Orchard Street Hotel?
The high season is in December, offering a vibrant atmosphere in the lively neighborhood, while the low season in January may provide a quieter experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city comes highly recommended.
Enjoy the Rooftop Patio
Guests loved the rooftop patio lounge for its remarkable views of the city, making it a perfect spot to unwind after a busy day.
Consider the Pet-Friendly Policy
Travelers with pets appreciated the hotel's pet-friendly policy, which made their stay more convenient and enjoyable.
Explore the Vibrant Neighborhood
The hotel is located in a lively neighborhood with numerous unique boutiques, a thriving local art scene, and close proximity to major public transit hubs, providing guests with plenty of opportunities for exploration.
Check Room Amenities
Some guests found the rooms to be small but clean, so it's advisable to check the room size and amenities before booking to ensure a comfortable stay.
Be Mindful of Noise
A few guests mentioned that the street noise was audible from the rooms, so light sleepers may want to consider this when choosing a room or bring earplugs.
Take Advantage of the Free Coffee and Tea
The complimentary coffee and tea in the lobby were praised by many guests, making it a great way to start the day or relax in the evening.
Plan for Room Temperature
Some guests experienced issues with the AC/heating in the rooms, so it's advisable to inquire about this and plan accordingly, especially during extreme weather.
Utilize the Around-the-Clock Business Center
The hotel offers access to a business center, which can be convenient for guests needing to attend to work-related matters during their stay.
Check for Room Upgrades
Some guests were able to secure room upgrades for a small fee, so it's worth inquiring about this option for a potentially enhanced experience.
Location
163 Orchard Street, New York, NY 10003
What's nearby
- Brooklyn Bridge1.2 mi
- Wall Street1.5 mi
- Koreatown1.8 mi
- Empire State Building1.9 mi
- Madison Square Garden2 mi
- United Nations Headquarters2.3 mi
- Times Square2.6 mi
- Rockefeller Center2.7 mi
- Broadway2.8 mi
- Theatre District2.8 mi
- Museum of Modern Art2.8 mi
- Midtown Center2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Orchard Street Hotel
Low season | February |
|---|---|
High season | October |
Average price (weeknight) | $248 |
Average price (weekend night) | $256 |
When to book a room at Orchard Street Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Orchard Street Hotel
FAQs when booking at Orchard Street Hotel
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Value for money | 7.2 |
|---|---|
Distance to city center | 2.5 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 7.2 mi |