Hotel 27 by LuxUrban

The hotel is located in the heart of the city, just one street away from 5th Avenue and within a 5-minute walk from the Empire State Building. It offers easy access to various attractions and is surrounded by restaurants and coffee bars.

Some guests have experienced delays during check-in, with instances of confusion over room assignments and payment methods. However, the staff has been described as helpful and accommodating.

Some guests have mentioned issues with the size of the rooms, the lack of breakfast options, and occasional maintenance problems such as malfunctioning elevators and low water pressure in the showers.

Guests have praised the helpfulness and kindness of specific staff members, such as the receptionist and the individuals who assisted with luggage storage. They have also highlighted the efforts made by the staff to ensure a comfortable and enjoyable stay.

Guests have generally reported clean and cozy rooms, with some mentioning specific positive experiences with the cleanliness and comfort of the accommodations. However, there have been isolated incidents of cleanliness issues, such as dirty towels and hair in the bathroom.

Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.

Some guests were pleasantly surprised to find a mini fridge in their room, so it's worth confirming this amenity when booking.

The hotel's central location, just steps away from the subway station, was praised by many guests for its convenience.

A few guests reported issues with the elevator, so it may be helpful to inquire about the status of the elevators before booking.

Some guests experienced issues with the internet, so it's advisable to confirm the status of the Wi-Fi before arrival.

Guests appreciated the option for early check-in, so it's worth inquiring about this if needed.

Some guests were caught off guard by the security deposit policy, so it's advisable to clarify this in advance to avoid any surprises.

While breakfast is included, some guests were disappointed by the absence of the advertised take-away breakfast, so it's advisable to confirm this with the hotel.

Guests reported issues with noise from the elevator and the heating unit, so it may be helpful to request a room away from potential sources of noise.

The hotel's proximity to popular attractions like the Empire State Building and Bryant Park was highlighted by several guests, making it a convenient choice for sightseeing.