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Cons. The bathroom only had one bar of soap, should have for sink and for shower. They advertise bathrobes but should know if one or two people are staying and have enough robes.
Pros. It was quiet
Cons. The rooms were SO tiny and I had a bug in my bathroom so wasn't sure how clean it was. Housekeeping did a poor job in my opinion.
Pros. The MAve, or the Madison Avenue hotel, is above all "Efficient." And I mean this in the best way. I stayed in the Full size room, and there is NO wasted space, but at the same time it is entirely feasible. The bathrooms are relatively spacious and clean, with new faucets and amenities. The bed was EXCELLENT, and the pillows were great. The front desk employees were VERY friendly and welcoming, even when I arrived quite late in the evening. Check in and out was SIMPLE and easy. Location is SICK beyond compare, particularly for the price.
Cons. Hot water took 5 minutes to arrive. Breakfast was kind of a joke, but it was free and I can't blame them for trying.
Pros. Our room was a nice size, had an awesomely comfortable King bed. Shower had power. Room got chilly but there was a window unit to fix that. The whole stay I did not hear one peep from any neighboring room. Street sounds of course but that is to be expected.
Cons. Breakfast is like a circling of the vultures. The table tends to run out of stuff and people wait to pounce. But the quality of the coffee and pastries is worth a small wait.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is located in the heart of the city, just one street away from 5th Avenue and within a 5-minute walk from the Empire State Building. It offers easy access to various attractions and is surrounded by restaurants and coffee bars.
Are there any issues with the hotel's check-in process?
Some guests have experienced delays during check-in, with instances of confusion over room assignments and payment methods. However, the staff has been described as helpful and accommodating.
What are the common concerns about the hotel's amenities?
Some guests have mentioned issues with the size of the rooms, the lack of breakfast options, and occasional maintenance problems such as malfunctioning elevators and low water pressure in the showers.
What are the positive aspects of the hotel's customer service?
Guests have praised the helpfulness and kindness of specific staff members, such as the receptionist and the individuals who assisted with luggage storage. They have also highlighted the efforts made by the staff to ensure a comfortable and enjoyable stay.
How is the cleanliness of the hotel rooms?
Guests have generally reported clean and cozy rooms, with some mentioning specific positive experiences with the cleanliness and comfort of the accommodations. However, there have been isolated incidents of cleanliness issues, such as dirty towels and hair in the bathroom.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Check Room Amenities
Some guests were pleasantly surprised to find a mini fridge in their room, so it's worth confirming this amenity when booking.
Consider the Location
The hotel's central location, just steps away from the subway station, was praised by many guests for its convenience.
Be Mindful of Elevator Issues
A few guests reported issues with the elevator, so it may be helpful to inquire about the status of the elevators before booking.
Verify Internet Connectivity
Some guests experienced issues with the internet, so it's advisable to confirm the status of the Wi-Fi before arrival.
Inquire About Early Check-In
Guests appreciated the option for early check-in, so it's worth inquiring about this if needed.
Note Security Deposit Policy
Some guests were caught off guard by the security deposit policy, so it's advisable to clarify this in advance to avoid any surprises.
Confirm Breakfast Inclusion
While breakfast is included, some guests were disappointed by the absence of the advertised take-away breakfast, so it's advisable to confirm this with the hotel.
Consider Noise Levels
Guests reported issues with noise from the elevator and the heating unit, so it may be helpful to request a room away from potential sources of noise.
Check for Nearby Attractions
The hotel's proximity to popular attractions like the Empire State Building and Bryant Park was highlighted by several guests, making it a convenient choice for sightseeing.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | December |
Average price (weeknight) | $415 |
Average price (weekend night) | $223 |
Hotel 27 by LuxUrban is located at 62 Madison Avenue in Midtown, 0.9 miles from the center of New York. Empire State Building is the closest landmark to Hotel 27 by LuxUrban.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel 27 by LuxUrban.
Yes, Hotel 27 by LuxUrban offers free Wi-Fi.
Hotel 27 by LuxUrban is 0.9 miles from New York Skyports SPB.
KAYAK scours the web for all room deals available at Hotel 27 by LuxUrban in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel 27 by LuxUrban and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel 27 by LuxUrban.