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With a stay at Chelsea Inn, you'll be centrally located in New York, steps from 5th Avenue and 7 minutes by foot from Union Square Park. Featured amenities include express check-out, multilingual staff, and ATM/banking services.

Cleanliness

8.5

Comfort

7.7

Facilities

4.6

Location

9.2

Overall

4.8

Overall 8.1 Excellent

Based on 918 reviews

All

All
Families
Young couples
Couples
Groups
Solo travelers
Business travelers

Cleanliness

8.5

Comfort

7.7

Facilities

4.6

Location

9.2

Overall

4.8

Cleanliness

8.5

Comfort

7.5

Location

9.2

Services

7.8

Staff

8.8

Cleanliness

5.0

Comfort

5.0

Facilities

5.0

Location

7.5

Overall

4.0

Cleanliness

8.4

Comfort

7.6

Location

9.2

Services

7.7

Staff

8.9

Cleanliness

8.6

Comfort

8.0

Location

9.2

Services

8.1

Staff

9.1

Cleanliness

8.5

Comfort

7.7

Facilities

4.4

Location

9.2

Overall

5.0

Cleanliness

8.3

Comfort

7.4

Location

9.1

Services

7.4

Staff

8.6

Mediocre 3.1

Pros: Check in time takes almost two hours

Mediocre 2.0

Pros: Nothing

Cons: front desk closed at 9pm so they basically robbed me. It looked like a homeless shelter, only crackhead and whores stay here

Excellent 9.7

Pros: Great value, comfortable. Perfect for a place to crash after spending all day in the city.

Cons: Theres no elevator

Good 7.1

Pros: The renovated rooms were very nice, however, they had been recently painted and the fumes were overwhelming, so I was transferred to one of the older, non-renovated rooms. Although the bed and furnishings were new (sheets, pillows and wall mounted TV, the walls (paint and plaster) and carpet were what you would expect in a no-tell motel. Also, most of the rooms "shared" a bathroom. Your bedroom had it's own door and you had to leave your room to go into a bathroom which was used by another room. It worked out fine. Still, it is a great value ($65/night booked in advance) for the location! There's a cute french cafe next to it for breakfast and you're never in the room (very small as most NYC hotel rooms) anyway.

Cons: It was a 5 story walk-up building - no elevator. After looking at 2 rooms (one without a window! and both freshly painted/smelly) we were transferred to the 5th floor and it was a struggle getting the luggage up the 4 flights of stairs (main floor/1st floor). It will be a very nice hotel once the renovation is completed.

Mediocre 2.0

Pros: I asked for a refund and left 4 hours after I got there.

Cons: I wouldn't recommend it to my worst enemy

Good 6.2

Pros: In general it appeared to be a nice place.

Cons: Got a GREAT deal on Kayak. Upon arrival we were given a different room than one we booked. Room we were given should not be rented to paying guests. It was ONLY guest room in the basement, in between boiler room and laundry room. Likely a converted utility closet. Garbage bags in hallway, staff yelling to each other and playing music in laundry room at 7AM. Can't help but think we were assigned this room as 'punishment' for getting such a good deal (nearly half off website price).

Excellent 9.4

Pros: It was one block from where we needed to go the most often. My husbands favorite coffee place was next door. (Petite abelle). The staff was friendly and helpful. And the room was newly renovated with high ceilings and a very pretty contemporary style. The bed was comfortable.

Cons: Some rooms in this place have a shared bathroom. I booked one with a private. Still this seems to be a common thing in nyc so be careful when booking. We stayed in room 207 which was newly renovated. The only thing lacking was individual temp control, which we fixed with a space heater. A refrigerator and microwave would have been nice too. The room was very small, not good for more than two people.

Excellent 8.0

Pros: Rooms were recently remodeled, or at least mine was. Nicely done with some exposed brick, wood floor, tasteful art and fixtures, great bed, big screen TV. Shared bathroom was also freshly and tastefully done, and clean.... But SHARED. I think they may have some rooms w private baths for more $. They were working on the hallways during my stay, but I don't see how they can fully update vintage structure with its narrow halls and losing stairway.

Cons: Street noise.

Mediocre 2.0

Rated #1

Chelsea Inn

8.1

Excellent 8.1

Based on 918 reviews

Details

Reviews

$93

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New York Inn

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Details

Reviews

Cleanliness

3.4

Comfort

2.1

Facilities

2.1

Location

4.5

Overall

2.2

Overall 3.0 Mediocre

Based on 11 reviews

All

All
Families with young children
Mature couples
Young couples
Groups
Solo travelers

Cleanliness

3.4

Comfort

2.1

Facilities

2.1

Location

4.5

Overall

2.2

Cleanliness

5.0

Comfort

2.0

Facilities

2.0

Location

5.0

Overall

2.0

Cleanliness

3.0

Comfort

2.0

Facilities

2.0

Location

6.0

Overall

3.0

Cleanliness

5.0

Comfort

3.0

Facilities

3.0

Location

5.0

Overall

2.0

Cleanliness

3.0

Comfort

2.0

Facilities

2.0

Location

3.0

Overall

2.0

Cleanliness

2.0

Comfort

2.0

Facilities

2.0

Location

4.0

Overall

2.0

Mediocre 2.5

Pros: Location was convenient

Cons: Location wasn't far from times square tiny room. Tiny bathroom. Water takes 10 minutes to warm up. There was a space heater in the room so it was freezing. There was a huge draft in to the window that was duck taped. TV did not work. Our room key never worked so we needed someone to open the door everytime we went into the room.

Okay 5.6

Pros: Location

Cons: Very, very small room and bathroom

Mediocre 2.0

Pros: 1) When I requested a room change (after being angry for 30 minutes), they finally let me change to a room with a working air conditioner. This room was slightly bigger and had a view of Times Square, which wasn't too bad. If I didn't have to go through the giant headache of having a crappy room in the first place, I would have given them 2 stars instead of 1.

Cons: 1) The entrance is scary. It's dark and it's a hole in the wall. The lobby doesn't seem very secure for random entrances. 2) The day guy is very mean and does not offer good service. He really ruined my day. You would expect people at the front desk would at least smile. The night guy wasn't too bad. 3) Going up the stairs freaks you out. Very creaky. Some people like that sort of thing, saying it has "character" but I just felt like it was going to collapse at any point. 4) When I open the door, I'm greeted to the tiniest air conditioning unit I have ever seen in my life. Which wasn't working either. On a hot summer day. That room felt like an oven. 5) The room had no ventilation, no view, it was dark, the beds were tiny and dirty, the room was uncomfortable, the bathroom was really small. This room was pretty much a small step up from a hostal.

Okay 5.4

Pros: Great location in the theater district. Bed was ok. Suitable for student or adventurous young couple looking for cheap accomodations in high rent area.

Cons: Room looked like it was under construction with mirror propped against wall instead of hanging. No thermostat and the room was very cold. No blanket on bed, only sheet and comforter. Not enough given that room temp was below 60 degrees.

Mediocre 2.0

Pros: Absolutely nothing

Cons: This stay was a disaster from the beginning. There was no hot water and I had to request towels. The room and hotel itself looked like it had not been cleaned in months.

Mediocre 2.0

Cons: Not very excited for a COLD room, No Heat!, No Hot Water!, a Smelly room!, simply not even OK, I regret booking that room in a winter storm, very uncomfortable stay honestly!

Mediocre 2.0

Pros: Nothing at all

Cons: Well its smell horrible, theres bad customer Services ,theres no elevater and the rooms has rata and roaches, towels durty, Not good at all.

Mediocre 2.8

Pros: Nothing.

Cons: Everything.

Mediocre 3.1

Pros: Nothing

Cons: - Rooms are so noisy you feel you are in the street, - Reception asked for additional money on the top of the online reservation - missing bed sheets - No towel while arriving

Okay 4.0

Pros: close to street to take taxi. thats it. equipments were working: air conditioning, fridge, tv, etc

Cons: decoration, location, oldness exposed everywhere and expensive as f*** for the price. paid 200 bucks a night for room 104 which it should be less than 60 bucks, really.

Mediocre 2.2

Pros: Location

Cons: Room was cramped, very little comfort.bedding, though clean, did not fit the bed and the under sheet was torn. No hot water for the shower. In an attempt, I presume, to seal a leak, just cement had been plastered around the shower tray. I made the mistake of leaving a rucksack on the floor, with a chocolate bar, unopened, in the morning, the plastic bag, chocolate bar wrapper and some of the chocolate had been nibbled. My advice would be to remove this place( I could dignify as a hotel) from all listings. If I'd been able to afford to, I would not have stayed after the first night.