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Owner and staff were accommodating and personable. They were always available and went above and beyond in service. The hotel is quaint, so you have to deal with steps, odd rooms and baths, but it is very convenient to walk everywhere. The bar in the hotel was fun to visit in the afternoon for tea or drinks and there was lots of activity in the evening. Food was delicious, especially the full English breakfast. The bath was very small for 3 people in the room. Room was large enough to accommodate us all, but the bath was a challenge. You kind of expect this with an historical property.
All the staff without exception were very friendly. The dinner menu was varied and reasonably priced. The bedrooms were clean and spacious and the bed was enormous. Will definitely consider returning next year.
Friendly staff, large spotlessly clean room, comfy bed, very good substantial breakfast. Restaurant and bar available. Loved the "quirkiness" of the very old building.
Friendly, clean, good value for money, central location, no hidden extras Needs a bit of upgrading but without spoiling the character of the place!!
functional as a stop over on our journey from lincs. to the trossachs in scotland.
The room was very spacious and I loved the 4 poster bed. Could not get Wi-fi in the bedroom, but this is only very minor and would not stop me from staying again.
Liked the age of the building with all its nooks and crannies. It was very convenient for our friends who lived opposite! The room struck cold and the had a problem with hot water
Breakfast Spare bed on landing
Nice furnishings in room Paper thin walls meant tv in next room was audible. Shabby stairway to rooms. No warning of the clock chimes. Breakfast served by the cleaner as the usual member of staff had slept in. No choice of cooked breakfast. Took a long time to be served. When checking out we had to pay by credit card even though we thought we'd done this when booking over the internet.
Character of hotel - location Decor very dated, some areas in bad state of repair