Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Great service."9.6 "96% found the
staff to be very friendly ." 7.0 "70% thought theservice was very professional ." 7.0 "70% werehappy with the room service ." 9.4 "94% werehappy with the shuttle service ." -
8.6 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." -
7.7 "Good breakfast."
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6.5 "Food is average."
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6.0 "Rooms are ok."5.2 "
Beds were acceptable for 52%." 5.9 "Only 59% saidrooms were clean enough ." 5.5 "For only 55%, thetv was ok ." -
5.7 "Internet is average."6.3 "63% thought it was
adequately priced ." -
5.0 "Vibe was decent."6.5 "Only 65% thought, the
hotel was stylish ." 6.7 "67% considered thelobby entrance to be so-so ." -
4.3 "Not very comfortable."2.1 "79% said
rooms were small ." 2.4 "76%criticized the small bathroom ." -
4.0 "Value below average."1.3 "The
price was too high for 87%."
Overall Rating
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8.7 "Great service."9.6 "96% found the
staff to be very friendly ." -
8.1 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.6 "Good breakfast."
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6.3 "Food is average."
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5.9 "Rooms are ok."5.4 "
Beds were acceptable for 54%." 5.8 "Only 58% saidrooms were clean enough ." -
5.6 "Internet is average."6.1 "61% thought it was
adequately priced ." -
4.5 "Vibe wasn't good."1.3 "87%
criticized the unstylish hotel ." -
4.2 "Not very comfortable."2.1 "79% said
rooms were small ." -
3.9 "Value below average."
Overall Rating
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8.6 "Location is great."10.0 "100%
liked the proximity to shopping ." -
7.8 "Good service."9.6 "96% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
7.4 "Good breakfast."
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6.7 "Pool is mediocre."
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6.0 "Food is average."
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5.4 "Internet is average."
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5.2 "Vibe was decent."
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5.2 "Rooms are ok."5.1 "Only 51% said
rooms were clean enough ." -
3.8 "Value below average."
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3.6 "Not very comfortable."4.8 "52% didn't like the
uncomfortable beds ." 1.8 "82% saidrooms were small ."
Overall Rating
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8.8 "Great service."
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7.8 "Good location."
Overall Rating
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8.7 "Great service."9.5 "95% found the
staff to be very friendly ." -
8.5 "Location is great."
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6.7 "Average cleanliness."
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6.2 "Rooms are ok."5.6 "
Beds were acceptable for 56%." -
4.6 "Not very comfortable."
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3.6 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
Staff was amazing and nice. But under trained and need more knowledge on processes Messed up our room and what was going on and got charged for parking 2 types in1 day.
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10.0review from
Visiting a family member in hospital. Your Marriott staff could not have been more accommodating. The Concierge lounge was perfect. I can not think of anything
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10.0review from
The greeting by front desk @ 3:00AM after a horrendous flight from east coast was so very welcome. That attitude was evident during my entire four night stay. Marriott has never forgotten that hospitality is about the people, more than just a place to rest your body. This was an overall great experience. I do not have a single suggestion on improving anything I experienced
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10.0review from
Spa was amazing! Pay for parking and taking extra money for deposit
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10.0review from
The friendliness of the staff
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10.0review from
Fantastic location.Great value for money.Very clean.Great pool and jacuzzis.Will definitely be back!Even a Starbucks!And a great bar.Fire pits at night.Sunset was incredible to top off a great getaway.10/10.
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7.1review from
The staff is VERY sweet and helpful. Great location. Valets were SO SWEET! Extremely clean. My ONLY problem was I reserved TWO DOUBLE BEDS. I brought my 15 year old daughter and her best friend For a one night getaway. I received an am txt that our room would be ready at 4pm.. So we went to fashion island for fun lunch at Lemonade And some shopping. When we went to check in.. At 4pm.. I was told That they had over sold and our room had one king bed. In my reservation I specified THREE PEOPLE! I feel like I got bumped cuz I reserved thru kayak... Paid less. They brought up a HUGE rollaway That took up half the room. We couldn't even make room for it.. So we all 3 slept in one bed. Not the end of the world.. But I would have appreciated better communication. Beautiful hotel and we had a lot of fun.
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8.2review from
Marriott hotels have always been an enjoyable experience. The room, location and overall stay was very nice. The in room dining as well as pool service staff was beyond slow. The drinks by the pool had a 30 minute ticket time and I had to call in room dining 6 times before my what was supposed to be surprise order of champagne arrived. I'm in the industry as well and understand things get busy. The in room dining gave us some strawberries as an apology for the delay which was nice but th pool staff did nothing to appease everyone's clear annoyance with the slowness of service. It wouldn't deter me from returning necessarily but it does make me question the hiring process at this location. Not only was the pool staff slow, the gentleman had the personality of a shoe.
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8.8review from
It was close to malls and movies. Not the best views in Newport
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10.0review from
Visiting a family member in hospital. Your Marriott staff could not have been more accommodating. The Concierge lounge was perfect. I can not think of anything
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10.0review from
The greeting by front desk @ 3:00AM after a horrendous flight from east coast was so very welcome. That attitude was evident during my entire four night stay. Marriott has never forgotten that hospitality is about the people, more than just a place to rest your body. This was an overall great experience. I do not have a single suggestion on improving anything I experienced
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10.0review from
Spa was amazing! Pay for parking and taking extra money for deposit
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10.0review from
The friendliness of the staff
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10.0review from
Fantastic location.Great value for money.Very clean.Great pool and jacuzzis.Will definitely be back!Even a Starbucks!And a great bar.Fire pits at night.Sunset was incredible to top off a great getaway.10/10.
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8.2review from
Marriott hotels have always been an enjoyable experience. The room, location and overall stay was very nice. The in room dining as well as pool service staff was beyond slow. The drinks by the pool had a 30 minute ticket time and I had to call in room dining 6 times before my what was supposed to be surprise order of champagne arrived. I'm in the industry as well and understand things get busy. The in room dining gave us some strawberries as an apology for the delay which was nice but th pool staff did nothing to appease everyone's clear annoyance with the slowness of service. It wouldn't deter me from returning necessarily but it does make me question the hiring process at this location. Not only was the pool staff slow, the gentleman had the personality of a shoe.
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8.8review from
It was close to malls and movies. Not the best views in Newport
