Relax at the consistently enjoyable Microtel Inn and Suites by Wyndham Norcross hotel conveniently located off Interstate 85 near treetop adventure courses at Stone Mountain Park, or take a short drive to the Georgia Aquarium in Atlanta to see dolphins and penguins. Walk to Norcross Triangle Shopping Center, and to Barnacles restaurant for delicious seafood meals. Atlanta is less than 30 minutes away. Enjoy modern comfort at affordable rates at this lodging with guest laundry facilities to keep your wardrobe fresh while on the road. Start your morning with complimentary continental breakfast, and connect to the complimentary wireless Internet to plan your day. Stay productive with the copy and fax services. Comfortable guest rooms include refrigerator, microwave, work desk and coffee/tea-maker. Suites, smoke-free and handicapped-accessible rooms are also available. There is no charge for children 17 and under with an adult.
Pros: Easy and quick check in.
Cons: It was very old
Pros: The location of where I was going was great.
Cons: The smell if smoke was so heavy it lingered in my clothes. The continental breakfast was horrible. No Iron in the room and customer service was not good.
Pros: very clean room. very comfortable beds with down comforters. they let us stay untill noon, when check out was 11am.
Cons: front desk clerk seemed less than enthusiastic during check in.
For the price I was not satisfied and very dissapointed overall. As a Previous Hotel Manager I know how to accomodate guest. The Management of this hotel are not sympathetic to guest needs at all nor did they seem to care. Vending machine only had one flavor soft drink available. Orange Juice tasted like orange flavored drink. Bugs in window seal. Sinks were dirty. Room not vacuumed. Waited two hours for clean towels. Had to call the front desk twice. Literally had to ask for everything that I needed. Had to ask for linens for the sofa sleeper and I only got two sheets no blankets available. No water pressure. No condiments in the room for coffee. When I ask the manager for creamer, he said they don't make the individual creamers anymore. (Riduculous). So I had to pour powdered creamer from a canister into a styrofoam cup to take to my room. Both times that I got coffee from the lobby, I had to wait for the manager to make the coffee. Manager was rude and argumentative when I tried to talk to him about amenities that needed attention. The hotel has been severly neglected. This hotel is way over priced. Do not feel I was offered the best price for the room. The rating on this hotel is too high. I do intend on contacting Wyndam and letting them know that their standards are not being met by this property.
Pros: Room type was sufficient. Location was close to our venue.
Cons: Room was dirty. Breakfast was stale, no fruit. Found underwear and paraphanalia when I opened the sofa sleeper. Only Iron onsite did not work. Hairdryer was broken. Trash overflowing outside entrance. Bug on the floor. Hair on the coffee maker, in fridge
Pros: Convenience, cleaner than some, continental breakfast, water pressure in shower was good.
Cons: Although we had a no smoking room, the elevators, hallway, and the room had a bad/smoke odor. The rooms smelled musty. The sheets were wrinkled and not even on the bed completely. Price could have been a little better for what we got.
Hotel was close to the interstate highway. A good Chinese buffet was within walking distance.
Pros: Staff was very helpful and courteous. Parking was free.
Cons: Room was next to vending machines. A buzzing sound could be heard continuously.
Pros: Central to our needs.
Cons: No all lights in the room worked. There was a hole in the bathroom door from the locking mechanism of the exterior door. The carpet was sticky/needed scrubbed.
Pros: Easy and quick check in.
Cons: It was very old
Pros: very clean room. very comfortable beds with down comforters. they let us stay untill noon, when check out was 11am.
Cons: front desk clerk seemed less than enthusiastic during check in.
Hotel was close to the interstate highway. A good Chinese buffet was within walking distance.
Pros: Staff was very helpful and courteous. Parking was free.
Cons: Room was next to vending machines. A buzzing sound could be heard continuously.
Pros: The location of where I was going was great.
Cons: The smell if smoke was so heavy it lingered in my clothes. The continental breakfast was horrible. No Iron in the room and customer service was not good.
For the price I was not satisfied and very dissapointed overall. As a Previous Hotel Manager I know how to accomodate guest. The Management of this hotel are not sympathetic to guest needs at all nor did they seem to care. Vending machine only had one flavor soft drink available. Orange Juice tasted like orange flavored drink. Bugs in window seal. Sinks were dirty. Room not vacuumed. Waited two hours for clean towels. Had to call the front desk twice. Literally had to ask for everything that I needed. Had to ask for linens for the sofa sleeper and I only got two sheets no blankets available. No water pressure. No condiments in the room for coffee. When I ask the manager for creamer, he said they don't make the individual creamers anymore. (Riduculous). So I had to pour powdered creamer from a canister into a styrofoam cup to take to my room. Both times that I got coffee from the lobby, I had to wait for the manager to make the coffee. Manager was rude and argumentative when I tried to talk to him about amenities that needed attention. The hotel has been severly neglected. This hotel is way over priced. Do not feel I was offered the best price for the room. The rating on this hotel is too high. I do intend on contacting Wyndam and letting them know that their standards are not being met by this property.
Pros: Room type was sufficient. Location was close to our venue.
Cons: Room was dirty. Breakfast was stale, no fruit. Found underwear and paraphanalia when I opened the sofa sleeper. Only Iron onsite did not work. Hairdryer was broken. Trash overflowing outside entrance. Bug on the floor. Hair on the coffee maker, in fridge
Pros: Convenience, cleaner than some, continental breakfast, water pressure in shower was good.
Cons: Although we had a no smoking room, the elevators, hallway, and the room had a bad/smoke odor. The rooms smelled musty. The sheets were wrinkled and not even on the bed completely. Price could have been a little better for what we got.
Pros: Central to our needs.
Cons: No all lights in the room worked. There was a hole in the bathroom door from the locking mechanism of the exterior door. The carpet was sticky/needed scrubbed.
