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Gateway 26 Casino
Montego Bay Waterpark
It was the only place available for less than $300/night My room was next to the elevator and should have been a storage closet. I wasn't told while booking about either. Arrived at 8 and the pool was already closed, not to reopen until 10 the next morning. Night attendant told my super disappointed son to ask the day crew and they would open early since we arrived and and needed to check out the same time it opened. Day desk attendant was irritated that I even asked and refused. Why close so early? There's no life guards so what difference does it make? A huge puddle of still water blocked my door and we had to jump over it to leave or enter. Still sat in the A.M. when we checked out.
The location is great! The facility is old.
Great location right on the beach. I liked they had someone who did daily activities with everyone, golf tournaments, egg toss etc on beach that was a nice treat for everyone The room had no window, the AC unit was in what was called the window and at night there was a light blaring in so you had to close curtains so you could try and sleep and then you could not get full effects of AC unit. The noise was un real someone walking up and down stairs could be heard. Basically every time someone sneezed you could hear them. So I went to have some fun and did but got no sleep.
Nothing The " First room " we were given, didn't have a bed or chairs .The second room didn't have a toilet that worked. They sent someone to fix it and said it was fixed but it ran all night long and still didn't flush right. The room was dirty. The floors were slippery like they had some kind of film on them. The furniture had stains all over. The walls were crumbling. Overall the room was dirty and disgusting.
The beds only had a sheet on and those quilts they never clean all stained. There was dirt and hair in one bed and there also was an outlet with no outlet cover hidden behind it. The maid only came to bring us towels and never brought toilet paper.
2-room suite was spacious, had flat screen tvs in both bedrooms and the living room, clean up service came in to change out towels and remove trash, had a full size fridge and fridge-top freezer, oven, stove, and microwave complete with dishes. The screen door didnt close and blew open and closed on the windy days.
Location is great, rooms are large, pool is great size. The pool water had a bad smell to it. The rooms are very old and out dated, needs a serious renovation to the bathroom. There was no iron or hair dryer so be aware of that. We asked for a 2 hour late check out and were told we would have to pay half of the day rate( meanwhile the hotel was empty that day). I will not return to this hotel.
It was a stones throw from the board walk, morey's pier and beach, you can park your car and go! Room was freshly clean, sheets clean, microwave and mini fridge! Good for what we paid, would stay again. And when owner said no smoking he meant it, our room didn't have faintest hint of smell. Could not get into room until 3, but let us check in at noon and gave us a parking pass for their lot so we didn't have to pay for metered parking. I didn't like how loud some of the other guests were. Hotel management was very nice at check in, but their presence is not on site, you have to walk to another hotel to check in, which is literally seconds away so no big deal. Not that management wasn't reachable because they were, and the other guests should have been more considerate. Turned the AC on, drowned them out some, but kids yelling from room to pool is a bit much. I just think if someone was in the building, guests might stay more in line. Super small parking lot, but it's FREE :) only one plug in lamp to light the room after dark, could use more lighting, and really need an electric outlet in the bathroom. Hard to use a blowdryer in the same outlet as the bed side lamp which is behind the night stand or atleast add another mirror in the room itself. Still great value for price!
The location is great and for a mid week stay the price was right Very outdated rooms, loud beds and no personal touch to the rooms with all the pictures missing but their hooks still in the walls. Overall good for the price..
Location Noise around pool. Noisy inconsiderate patrons. Bed was very uncomfortable
The location was good and they had free parking. This hotel is the worst but it is good as a last minute stay due to everybody being booked. The sink didnt work so we only had the tub water. The bathroom stanked due to the toilet needing to be cleaned. This hotel need up grades no flat screen tv and rusted refrigerator. This hotel has 3 floors and no elevator so i you cant do steps then dont stay here. I couldnt wait to leave i will never stay there again.
Right off the boardwalk. The staff was nice and friendly. It wasn't a bad stay for a two night beach adventure. Not very wheelchair accessible nor were the room very clean but it is a beach front hotel. The tiki bar plays music too loud to sleep if you plan to sleep before 11 pm.
When there was a problem, the staff was very accommodating. A/C worked well. The pool was clean and the "swim-up" Tiki Bar was nice, but only open on weekends. There were TOO many problems. Rooms/beds too small. Refrigerator broken. 10 channels on old-style TV. No phone. The WI-FI stopped working. Limited parking: only a few parking spots at hotel. You can get blocked in & have to get them to move car blocking you or you have to park almost two blocks away. The elevator broke one day. Limited ice supply and only machine at front desk. The bed was so uncomfortable, we did not get one good night's sleep. It seems this place is stuck in the 70s and not in a good way.