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Passenger van |
Premium |
SUV |
Full-size |
Standard |
Luxury |
2 locations in Northglenn
Filters
Reviews
2.0 Poor
Feb 2021
Pros:
NothingCons:
You not making me reservations when the store is closed would be a nice start.4.4 Mediocre
Sep 2020
Pros:
Staff friendly, but dont call customer service. I had a hard time communicating with him.Cons:
Pricing, fees after fees after fees...after fees ...10.0 Wonderful
Sep 2020
Pros:
Quick easy pick up and drop off.Cons:
The car smelled like smoke even though there’s a sign posted stating no smoking allowed in the cars.6.8 Okay
Aug 2019
Cons:
The guy I picked up from was shady. He nearly kept my debit card and insisted he gave it back to me when it was behind the counter on the floor10.0 Wonderful
Jan 2017
Pros:
Staff was very friendly. The process for the car rental was very smooth. The quality of the car was impeccable.2.0 Poor
Dec 2016
Cons:
The did not have my reservation and tried to rent me a car for 50% more than the price I reserved with Kayak.One location in Northglenn
Filters
Reviews
10.0 Wonderful
Dec 2019
Cons:
The checkout staff was excellent and friendly! Car was clean. A great rental. Thank you!8.4 Very good
Aug 2019
Cons:
Shorter lines at pickup and drop off.10.0 Wonderful
Mar 2017
Pros:
Rep was courteous. She was also fast. I was in and out in less tgan 15 mins.5 locations in Northglenn
Filters
Reviews
2.0 Poor
Sep 2022
2.0 Poor
Apr 2021
Pros:
NothingCons:
Booked the car through Kayak, the Enterprise location didn’t actually have a car available (the website shouldn’t allow me to book through them). The enterprise did try to call immediately after I booked and left a voicemail telling me they didn’t actually have vehicles for the next morning, but I didn’t receive the voicemail. I spent $40 on an Uber to their location, only to be told by their agent they they didn’t have cars, and that they did call to tell me that the night prior. When asked why they didn’t try calling again in the morning, to perhaps save me a trip, they basically had no response. The customer service at the location was non-existent, there was no attempt to rectify or apologize for the inconvenience, the woman “helping” me never made eye contact with me, and repeatedly just kept saying, “we did call and leave you a message.” It was clear they had no interest or concept of customer service, so I had them cancel the reservation, I then booked direct through National Car Rental at the airport for the next day and had a great experience. I won’t book through Kayak again, had this been a business trip it could have caused serious issues. When I reserve a vehicle I need to be able to trust that it’s an actual reservation.2.0 Poor
Feb 2021
Pros:
The staff was rude and extremely unhelpful. We were promised a premium truck which was then revoked. Upon arrival the truck was available but only in 2 wheel drive. Being we were in Colorado I wanted a 4 wheel drive car. Upon arrival the associate said they had a 4 wheel minivan available so I opted for that. It turns out the van was only 2 wheel drive and the associate lied to us. It snowed that night and we barely made it to our rental condo. We also missed a day of skiing because of the weather and our inability to drive. We called enterprise to see if they could provide a 4 wheel car. We never received a call back.Cons:
Everything. After this experience I will never use kayak or enterprise again.10.0 Wonderful
Feb 2021
Pros:
Staff was friendly and helpful. Car was good quality. Rental process and drop off was easy.10.0 Wonderful
Jan 2021
Pros:
The staff was friendly and servicial2.0 Poor
Dec 2020
Cons:
Sneaky reservation away fro the airport - not what I wanted2 locations in Northglenn
Filters
Reviews
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
2.0 Poor
May 2021
Pros:
nothingCons:
location cancelled our reservation2.0 Poor
May 2021
Pros:
drop off easyCons:
First Hertz refused to help us when we were arriving 10 min late8.4 Very good
Oct 2020
Pros:
Doug was so nice and helpful. A real professional and genuine good guy.Cons:
It would have been nice if there were actually cars available.Along with an 8 passenger van, rental companies in Northglenn offer 7 passenger vans.
Pick-up location | Northglenn |
---|---|
Car types | Van |
Rental locations | 2 |
Airport locations | 0 |