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I had to pay $11.50 and the only explanation this is a resort and we ahev to pay.
Our family couldn't call us, as there is no phone number for the resort listed anywhere that they could find
The hotel is in a great location The 4pm check in
I liked how the rooms looked. The location was excellent it was close to everything. The hotel was very clean. 1St off when i got there to check in they couldn't find my reservations,after waiting for 45 mins they were finally found. I was put into a room i left to go to a football game i made it back about 11:30pm i was wondering why my key wouldn't open the door so i went to the front desk to only be told that as soon asi left they rebooked my room and gave it to someone else then moved me to another room that was stanky old and dirty. After about 20 mins of the manager sitting there saying she was gonna throw us out of the hotel because i was pissed she finally put us in a better room
Proximity to Attractions and restaurants. The hotel is very outdated. One of the two elevators wasn't working. It was 4th of July weekend and the place was slammed. We only had 2 towels In the room when we finally made it up there. Housekeeping phone was busy all night. We ended up going to the front desk, and they only gave us 2 bath towels. They were out of all other types of towels, so we didn't have any hand towels or bath mat, etc. We asked for an extra set of sheets. They were out of those too. Our room was not cleaned the following day. They just dropped off another set of towels. For as busy as the hotel was, and the amount of money that they are making, they should have been better prepared and it should have been cleaned. The staff was friendly, but clearly overwhelmed. It's just mind blowing to me that a city that relys on its tourism business doesn't make more of an effort to keep 'em coming back. I, for one, will not be going back. I wasn't expecting much, as we were only going to be in there to shower and sleep, but at the very least expected it to be clean, and provide us with clean towels. Very disappointing considering it's part of the Radisson chain.
Nothing The room was old and everything in the bathroom was falling apart. The bed didn't work either to adjust the softness. Not a very nice hotel. It's just cheap but you can for sure tell it's cheap!!
The large room was very accommodating. Having the ymca next door was an added bonus. The bathroom sink leaked. The bed pillows are all feather which I'm allergic. And the doors are so thin you can hear all the hallway noise all night long.
I slept in Room 2714 for a week and I ended up being bitten by bed bugs...it's a week later since I left and my entire body is covered in bites. I'm on vacation and have been unable to go anywhere due to the discomfort. I am now spending my money on medication every other day. I emailed the hotel and never got a response. I had planned on going to see the manager myself but I have been in distress all week. Please DO NOT STAY AT THIS RESORT!!!!!!!!
Location was great convenient and good restaurants close by
Old hotel. Needs refurbishment. The employees do not pay attention. Mattress of the bedroom damaged. Very old mattress. On the day of leaving the hotel, the cleaning woman came to bother 11am. To leave the hotel. Being that check-out was 12pm. Hotel antigo. Precisa de remodelação. Os funcionários não prestam atenção. Colchão do quarto danificado. Muito antigo colchão. No dia de sair do hotel, a mulher de limpeza veio para incomodar 11am. Deixar o hotel. Sendo que check-out foi 12h.
The bathroom was nice and large. Comfy. Clean, ac worked well hot water was nice. They allow the delivery drivers to bring the food to your door. Restaurant within walking distance. Walls were thin. Had to ask for towels. Park shuttle only run once. So you have to go and come back when they do so forget being at the park after dark. Free breakfast was just toast and juice, not exaggerating here the set a loaf of bread out. There's a fee for aminities. Parking is a mess, it's free but it's all over not convient for your room location. Staff was indifferent.
$17 for a 12 year old breakfast buffet was steep for the "selection" & taste.
They offer an early check in....the front desk told me when I got there it rarely happens...then why offer it???? We arrived at 1pm and our room was not available. We went to a local restaurant and came back around 3pm still not ready, waited in the lobby and at ten till 4 the room was STILL NOT ready. I asked if it would be ready within the next 10 mins all while other guests were able to check in and we some how had to be moved to a different room. My advice if someone requests an early check in get those rooms cleaned first, you are a major hotel in downtown universal there is no excuse for not having rooms available for those with reservations.
The parking was terrible. You have to pay $10 per day to park at the hotel but there is not enough parking for all the hotel guests. Once the parking lot is full you have to use the valet parking which costs more money. This hotel is better suited for someone that is in town for business, not a family on vacation. If you use the room service, you have to pay a $3 delivery fee and a 22% tip. The hall that our room was on had a terrible odor and there were stains on the sheets.
I loved the hotel and the proximity to Universal Studios. The rooms were clean, the service was great and the feel was much more highend then some of the other hotels in the area. It was very family oriented so sometimes there were noise related issues. We're a young couple so it would have been better to have more quiet and less kid like chatter but it was still not enough to deter us from staying at the hotel in the future.
Having to pay additional monies to park in the parking lot....
I didnt like that there was a $14 per night fee at a higher end hotel that wasn't in a city. That is just unacceptable.
Located near Universal Studios and I-4 (most direct route to Disney World). The best feature - a Giordano’s Pizza within walking distance. The hotel has an upscale, perhaps even a little gaudy and artificially pretentious feel. The rooms and public areas are clean and well maintained. Perhaps because of the convenient location, the roads around the hotel are very contested, making it hard to get in and out of the parking. Parking is the other issue - there is not much, and what there is, costs $12 a night. There were 2 private events at the hotel the night we checked in, and the parking was over-full with abandoned cars blocking parking empty spots, and other cars which could not get out - a perfect nightmare. Finally, the hotel seems to be the location the chain uses to lure people to Orlando for their time-share presentation - "Stay 3 nights in Orlando for free if you attend a 45 minute presentation." If you are into timeshares, great! We are not. If we ever visit Orlando again, we will choose a different hotel.
General clean, quiet, hotel with all the necessary amentities, bar, Breakfast , computer printer, clean rooms The fitness center equipment was old and not well taken care of. The two days I was there only 1 of the 5 treadmills was functioning on the first day and the second day there were two different ones working and one had a loud screech and the other rocked and knocked against the floor. They also had a bike and elliptical, but the elliptical was not working either.
Proximity to things we were doing. The A/C unit in the room was insanely loud and the bed was about 2 feet away from it. Then of course waking up to a flood in the bathroom was the icing on the cake.
I had read reviews regarding how loud the AC was, but this wasn't a problem at all. Everything was just okay, but paled in comparison to our 2nd stay later in the week that cost the same per night (Renessaince Marriot) not sure if I got a great deal there, or a bad deal here. Not unhappy, but happier out next destination for the balance of our trip. Size of room, a little dated.
Quality for price, location, breakfast buffet, clean A bit noisy, we could hear everything in the next room and hallways
Pretty Paper thin walls, fine for a short stay but not for a long one
Good size of the room. They don't have free internet! Even in lobby!
Place Room quality
Shuttle service to the conference location
facilities, location & ideal thinking
It was just a truly wonderful stay overall. From the beds to the pool, thanks!
price eand location elevators need cleaning and remodeled
Helpfull staff, good price, and ok location It needs some rennovation and better internet connectivity
close to shops /resturants and parks Room was dusty and bed was not good
Free shuttle to Universal Orlando Parks Friendly and knowledgable staff Complimentary breakfast Complimentary breakfast lacked variety
The location was close to all we wanted to see and visit There was one day we left around 8 that morning when we got back around 9 that night our door to our room was open
I liked the staff who were very kind and helpful nope
The hotel room was very clean and serviced everyday. The staff was very helpful and great customer service at the front desk. No
Exellent location near the airport and shopping mall,friendly staff personnel. 1 time weekly housekeeping ,if you want house keeping on a daily base 5.00$ additional for refreshed room and 10.00 additional for a full for a daily deep clean room.
This guest did not leave comments about this hotel.
Hotel is very clean, in a great location and staff was very friendly.
Breakfast had lots of variety.
This guest did not leave comments about this hotel.
It was convenient to Universal and Disney. There were lots of restaurants near, and it was fairly quiet. I enjoyed the continental breakfast. Overall, it was a great value. For the first few days of our stay, there was a bad odor in the hallway on our floor only. It went away by the end of our trip, but each time we were in the hallway, we had to cover our noses.
It was so pleasant to stay their employees where so kind and everything was just a drive away or walking distance
Rooms were clean, beds were comfortable, it was busy, but not overly loud. The gym was awful, tiny, and straight out of the 80s. Some of the equipment was likely that old. The breakfast was not easy to navigate for people with dietary restrictions.
The room was well priced for the area. Very convenient to dining and tourist attractions. Rooms were hot! Air-conditioning did not keep room cool enough.
The room' smell was not good.
I was highly disappointed by my quasi stay at the Wyndham Orlando. It was so terrible that I took it as a loss and had to find another hotel for the night. The final straw was a bug crawling across my shoulder while sitting on the bed. The first straw was passing the first room on our hallway with a large heart shaped sign that said "drop your panties here" with a black thing draped across it. Do not waste your time or money. Pretty much everything
Location, facilities were clean particularly for the price. Pleasant visit.
Location to the convention center My room was musty smelling , like a closed up basement , triggered my allergies, I'm guessing mold, they were sold out that night so I had to stay in the room for the night , the next day I was able to get another room but not until after 2 pm , I told them I had no problem checking out and going somewhere else. You would think that if a customer had a problem with a room they would do everything they could to accommodate them. Plus really after you pay for the room they charge a 19.95 resort fee....Ive been to lots of resorts , that was not one of them. I debating writing the president of the company and asking for a refund...will not stay there again
I like how big the hot tub was. I booked on kayak when we go there we checked in and when to our room they gave us two doubles instead of a king like we booked. I called down to have them fix it but they didn't. My boyfriend went down to try to get a refund and we were going to go stay somewhere else. But they said they could not give a refund we would have to go through kayak. So I called them no body answered so I called to hotel again and asked to speak with a manager and ended up putting me on the phone with the same person we have been dealing with and he just said there is nothing they can do they don't have a room for us and they can't give us out money back. So we hung up. 2 minutes later I got a call from someone that was a lot higher up then Andrew. She said I hear that you are going to leave the hotel and I don't want that. She said I do have a king room available if you are willing to stay. So basically they wasted two hours of our vacation telling us they couldn't put us in the room we booked and in the end they put us in the correct room. The new room was nice and spacious the only two things wrong was that there was mold around the toilet and tub. Also the outlets next to the bed did not work other than that the rest of our stay was good.
We had NO microwave , shower curtain , king bed , mini fridge , and there was a huge crack through the bathroom mirror . There also was a gay man convention ( we have nothing against gays ) which they surrounded the pools and the bar area, it also made my boyfriend uncomfortable to walk around property without getting eyeballed so we never got to enjoy the pool after he went to go buy a suit because he forgot his at home !!! Also we called the front desk ( because we had no cellphone service ) to find out when Univerisal closed and she told us 10 so we taxied up there around 7:30 to hit the rides at night but Univerisal was closed so we spent $25 on a taxi for no reason !!! We have stayed here 4 or 5 times now and this was our favorite place to stay other than staying on property , after this weekend that has all changed !
Location, environment old design, It is 1950's otel. Big holes on curtain and towels. And need refurbishment.
Excellent location, very well kept ground with nice pool areas and greens.
Convenient place to stay close to Universal Orlando. The air conditioner was loud (periodic rattling). Needs to be looked at.
Its garden setting and we always love to stay facing lagoon as the ducks are so friendly!
hotel is huge and has good facilities the hotel charged me for the full stay on my credit card the day the reservation was made on your website despite the booking stating that they would not. rooms were very stuffy and smelled moldy,
+Excellent location on the Internation Drive, close to the new Orlando Eye and Aquarium +Very good service from the receptionist, who called us to let us know our room was ready +Free parking +Great shuttle service to Univversal +On-site concierge for ticket booking -Slow elevators, in need of replacement (but management knows, which is why they are currently replacing them, one at the time) -Gaming room with arcade was smallish and offers no value -Gym is way too small -We needed to rent a car, management made us work with a company located miles from the hotel, when there is one next door (but probably not affiliated with them)
Clean, Friendly good location on I Drive
The location was perfect. I was there for a trade show at the Convention Center, so was in very close proximity to that and a number of restaurants. Given that it is right on International Drive, practically every type of cuisine that you'd ever want is represented nearby. I'm unsure if all of the rooms are the same, but I had a one-bedroom suite overlooking the pool. I liked the fact that the bedrooms were in the interior so you don't really hear any activity happening outside at the pool or the hot tub. The hotel pretty much had everything: pool, workout facility, bar, continental breakfast, small sundry store - and if you need anything else, there's a Walgreen's within a 5 minute walk. The room was very clean on arrival, and bed made up on a daily basis. Also two flat-screen TVs are nice: one in the living area, and one in the bedroom. Nothing that I didn't like - but the room was fairly straightforward. It's not plush by any means, but has everything you need. Only thing that was a minor inconvenience was that the nightstand has outlets built-in, but then it wasn't plugged into the wall outlet, and upon trying couldn't get it to plug in. Unsure why.
Friendly stuff, proximity to some shopping malls, ripley's museum, universal studio, local buget shopping, guest services, shuttle services The breakfast has limited variety...
I liked most the room structure, with microwave oven, freezer and a nice space to rest. I strongly recommend it to other people who are looking for good hotels with comfortable stay...
The staff was nice but very unprofessional. Furniture was torn up, cabinets were torn up, bedsheets were stained, and at the final moment before we just packed up and left, we found bed bugs in our bed.
Staff friendly, bar waitress great Bedroom strong smell of stale smoke
The suite room had a nice layout and the bed was very comfortable. No air vent in bathroom to remove moisture during showers
Price, convenience to Universal, staff and breakfast service The final check off the cleanliness of the room, this should have been check before rented, our room had chocolate on the bathroom floor and you can imagine what we thought it was at first!!!
The suite we stayed in was very roomy with a mini kitchen. The location was very close to Universal where we were spending the day. The room had an unusual smell that was not very nice.
Basketball Court Aweful cleaning
n/a Reservations were made well in advance. Changes due to vacation/airline schedule resulted in upcharges. Front desk very rude upon late night check in.
Me and my family were very happy staying at Hawthorn suites. Excellent location, good beds and nice apartment. The breakfast was good and the staff excellent. We will come back to stay if we get if we can.
comfy bed, good shower, happy hour/free drinks poor breakfast
The facility, location, staff is all fantastic. This was my 4th time staying there and each and every time has not been one issue. I would highly recommend this to anyone. I always use a King Suite room.
Close to high way and Universal studio, Seaworld. A little far away from Disney World, it looks like a motel, service desk and lobby are miles away from our room.
Rooms were clean. Beds were nice. Close to gas station, grocery store. Needed a place for a quick sleep then on the road. Was perfect for us. No one helped me with my bags to the room and I had two small children by myself.
Cuarto limpio, buen TV y economico. Pobre area de lavanderia y maquinas de refresco feas. Alrededores dan un poco de inseguridad.
The room was very clean. Staff was great
Location and cleanliness Not all the staff was friendly and helpful
The location was the best of the stay. It exists among various theme and water parks. Always consider location.
Very Clean, Hot Shower and air worked great! Housekeeping knocked on our door at 9:30am wanting to clean the room, when checkout wasn't until 11:00am.
We enjoyed our stay in Rosen Inn. It's my second time staying here and it doesn't feel like a 2 star hotel. Oberall its a convenient place to stay if you are going to theme parks.
Location,room comfort and safe. All three 5 stars plus a free shuttle to universal studios, a bonus.
The maintenance not so good I had called them three times to come and check the AC unit that was acting wierd and no one showed up
Location - perfect. . Bed comfy. Carpet seemed to be new. Furniture very nice. Lobby and staff 5 star. Staff loves Mr Rosen. I've stayed at three Rosen properties for a total of four stays. I'm hooked...Mr Rosen helps the community and respects his staff. Bath tub was dated didn't seem to be upgraded with the rest of the room
My family and i stayed here for 5 nights. Location to all the theme parks we visited was great, staff was friendly, rooms and hotel was clean. I would definietly stay here again with my Family. We enjoyed the pools, when we were not at a theme park. Plenty of parking and close to restaraunts and shopping, this hotel is a great value for any traveler. Beds are a little on the lumpy side and clothes dryers do not dry to well.
Breakfast was nice Slow internet speed
It had all the right features like Fridge, Microwave, shuttle to parks etc. Very Dated property. Sheets were very old. Bath tubs was cracked. Shuttle to universal parks was very limited.
Associates were pleasant and helpful The room was mostly clean especially at eye level but a little lower (baseboards) and corners were less clean and I came across 2 bugs in a 2 night stay
Room was clean and comfortable. Near a lot of things to do including the Sleuth's Dinner Theater and CSI exhibit. Narrow walkways to upper level rooms. Timeshare salesperson in lobby.
The room was clean. Free parking, free breakfast. There was a large refrigerator and microwave in the room. Restaurants within walking distance. Shuttles to parks and the conference center. Great value.
Convenient to pick up city bud, trolley, or go on foot to convention center, eateries and shopping. Small room, not enough lighting, rattling fan when switching on bathroom light. I was on ground floor, next to outside ice machine. If you go to bed early or want to sleep past 6:09 AM, try to get a different location.
My children love the Mickey Mouse waffle iron at breakfast! We stay at this hotel every time we travel to Orlando, mostly for this reason! The complementary breakfast is great, and the hotel is on walking distance of some great restaurants. We had a little trouble with the AC this time--we were either too hot or too cold--no in-between.
I liked the Very clean room comfortable bed, The guy at check in desk was very friendly and informative about the complimentary shuttle to Disney world and universal Orlando and about where we could have breakfast the next morning. Was a Great experience!
The Location. There was a construction site across the building and it was a lots of dust in the air.
Very nice and accommodating staff. Furniture and rugs need replacing. Breakfast area crowded and breakfast items limited and not well maintained. Pillows terrible. Did not have a clean feel. In need of major rehab.
Reasonable Price. Great location. Comfort, Cleanliness, Above Expected Level of Service, Pool and Pool Side Equipment Was In Good Condition. Can't think of a single thing.
Location, location, location. Plenty restaurants, entertainment and convenience store within walking distance. Bathroom could be updated
Location Our room was not to par. Very disappointed.
Lots of places to eat nearby from fast food to fancy Wi-Fi works the best in the "living room" of the suite. Very spotty in the bedroom, so if you like to work on your laptop while laying in bed, probably not going to work well.
The staff was amazing, super friendly, and helpful. The facilities were very nice. Rooms were clean and spacious. Beds were comfortable. Shower was hot. There was a bit of mold on the bathroom ceiling near shower. Probably because of the shower but it should be addressed. Otherwise no complaints.
Close to Universal Studios, Islands of Adventure, Aquatica, Sea World, and shopping places. The room service is not good. On two occasions we ordered food and they were out of the items. There is laundry only on the top floor and only one of the 2 washers was operating. Once we found a cockroach in our bags. The breakfast is good but is exactly the same everyday so you tend to get tired of it.
This hyatt place is exactly the same as the ones in Cleveland and Chicago. The room is well designed, quiet and comfortable, the tv has hd and the staff is very professional. Basic breakfeast,Parking and wi-fi are included in the rate.
Room was comfortable, great location, friendly staff. Wi-Fi was intermittent. No hot tub/jacuzzi
Location at International Drive perfect, Rooms very big and comfortable, no noise cause away from street, slept very well Breakfast could be something better, and could be longer then 9:30 am, elevators something slow, hotel was crowded, so the most time used stairs. As lucky we were in first floor.
Level of hospitality presented was pleasant Only one working internet accessible computer is not sufficient with today's need to stay connected.
I enjoyed the cleanliness of the room, the working television, the breakfast and location. The pool was nice, though cool and the bed was comfortable.
i didn't like anything there.It Isn't a good hotel....is dirty,the bed is bad the aren't organized ...it is a mess.
The location and price are excellent.
Location quite good, plenty of parking, easy to get to the airport. Breakfast included waffles. Pool filter was quite noisy, buy not to the point of hindering sleep.
This place is literally right down the street from Universal Studios and you can't beat the price. The beds are very comfortable. The hotel staff were incredibly grumpy. While I was being checked in, the man was bad mouthing to me a lady that had come up to ask a simple question. The people staffing breakfast were much the same; short tempered and rude. The cleaning staff, however, were really nice. The hotel is currently being renovated so there are some small issues, like the peep hole in my door was literally just a hole. We stuffed a tissue in it.
I liked that it close to the parks. And was right around all the restaurants, etc.
Price was cheap for area. $65/night. Beds were comfortable. There was a regular pool and kids pool/ small fitness center/ and free breakfast. Our mini fridge stopped working. They were doing renovations to rooms nearby. They charged an extra $5 to the bill for nsf charge but didn't explain what that charge was.
Good location, good staff... At night, the corridors are very scary...
I like the shuttle services and they let us check out a 1pm instead of 11am. I think the hotel could met the expectations of people with really low budget but not international travellers. The towels smelled and even after they changed the continue to smell bad. The TV was way too old and with damaged speakers. The hotel is the oldest in the area and you can easily notice that fact by the state of the elevator and the rusty hinges.The breackfast does not include any meat, cheese, fruit or fried eggs, basically you are offered just bread, so bring your own chesse and ham if you want a propper breackfast. The hair dryer didnt work either.
easy parking and easy to find n/a
Like the Fact that the lobby smell really good and is very clean look Also the decoration of the room!!! The beds are very comfy and the sheets are really clean. Good job staff I did not like the price over $--- for a night. I did not like the Fact that breakfast is charged extra very expensive after paying over $---- per night!
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Clean rooms, staff was very friendly, and great location. A/C was a little outdated. I like my room super cold and was not able to have it. The room did stay at a comfortable temperature, though. It was never warm.
This guest did not leave comments about this hotel.
Clean and comfortable That it was only for one night
Very nice staff and clean rooms. Very accommodating. No
This guest did not leave comments about this hotel.
Fast check in. Easy location. No 'gotcha' charges upon check in. (Some places charge parking fees or 'resort fees' upon arrival vs listing higher rate). No complimentary bottled water in rooms.
The hotel was very clean, safe, and friendly. There are plenty of restaurants in walking distance from the hotel and a $6 uber ride to Disney.
Everything the staff Everything was great.
Room was very clean, comfy bed and pillows, shower had instant hot water and good pressure, location was surrounded by restaurants and things to do... The tv placement was odd.