Would you like to save as your currency permanently or for this visit only?
Nothing Room service terrible. Second day no towels, coffee, coffee cups, water. Old stuff still from previous day. Cafe- daughter order fried chicken dinner frozen, second time still frozen, order chicken fingers instead. Took 2 hours, rest of family done with their meals. Players card account lost. Have new account number. Lost all comps and level of play. 10 years of play. Didn't care. All the staff no interest in helping. Don't like their jobs. Was told new management. Slot play very very tight!!
Clean rooms, halls and friendly / helpful staff Occasionally a light stale cigarette smell in elivator. Beds are really firm prefer slightly softer mattresses
casino they couldn't find my reservation so they made a new one and charged me twice. also there was a drawer full of prostitute attire. wigs, lingerie, huge nasty heels. glad i found it the next day. i might not have slept in the bed otherwise. 24 hour cafe on site was also horrible
Location center of the town Smoke filled hallway leading from casino to hotel rooms. Should add doors as smoke barrier or improve ventilation in the casino. Room intermittently had smoke infiltrated as well. Lastly the air conditioner was noisy.
ease of parking and access to rooms registration staff-not very friendly,rushed thru the check in process did not explain very well the process of the $50.00 hold on credit card. Was confused by their explanation,
The hotel was nice but the beds are awful! It would have been more comfortable sleeping on the ground. Food is good just don't order their fried chicken dinner. They made it twice and it was still frozen in the middle.
Room was very clean. Coffee shop clean fast and tasty nothing
The facility was close to FrontSight Checked in and was given a room that was already occupied. Returned to the desk, was given a room with two queen beds, not one King. Returned to the desk and got a third room! The room was never "clean", but was only barely acceptable. I returned one evening to find a dirty towel left in the room. I am not sure the room was ever vacuumed after I left. I ordered food for an all outing, the sandwich was never made, management did give me two free meals in their cafe.
Your typical Best Western with a casino vibe. Car wash and laundromat nearby. Stairs only for second floor, no elevators.
Got a very helpful desk clerk who assisted us in getting a great rate upon arrival. Unfortunately, once we were checking in, they discovered that between electronic and phone reservations they had overbooked thein last available room. Same clerk very helpful in calling around town, finding another hotel that was willing to drop their rate to match the BW.
location and pool only thing I didn't like was checking in we were greeted with not to Niwot of employee.
my requests we honored. bed was old , carpet was dirty, tv was snow, not good at all.
We were a group of four, each with very different needs. One needed a "smoking room," one needed an accessible room, and the other just wanted to be pampered. We were all able to get the room type that we wanted. I went for the superior room and I loved the Jacuzzi in the bathroom. :-) The hotel doesn't have an elevator.
The staff is amazing. The room was very clean and very comfortable. On the day that we left, we left before 5 AM, but the lady prepared our breakfast in the night before and put it in our fridge so we could have breakfast before leaving in the morning!
None There is no heat in the room but only a tiny heater. It is a nightmare for us with a 1-year-old.
clean comfortable good breakfast and gods restaurant not anything I can think of
Very friendly and courteous staff. My room was really nice and extremely clean. It is a little bit of a drive into town. TV choices were limited. The worst thing I can say is that there was no milk at breakfast for drinking, just a small pitcher for cereal.
Quaint & unique setting. Owner & staff very friendly & accommodating. Our family looks for small locally owned business to support this was a great experience not part of the big chains or noisy smoking casinos out there. On quiet road only heard birds. Small pillows but I always carry my own anyway.
Fairly large, extra clean room, quite area, and the full time owners and part time staff went 'overboard' to make sure you felt at home as could be without actually being there. Good breakfast each morning, close to casino eateries and fast food joints. Distance to Death Valley N.P. (60 miles), dead bolt lock would not lock from the outside, as when you turned the key back to remove it, it unlocked, so the thumb latch was all you had during the day. The shower floor was slick, needed anti-slip strips.
The staff really bent over backwards to accommodate and even anticipate our needs. The room had a bleach smell in it when we arrived, needed aired out. Bleach is used in cleaning the Shower. That shows how serious they are about a clean room.
patty is nice,,food ok room was crappy..bathroom outlet not work, front door had gaps mice could run through. bath room door would not close. NO way to regulate room temp...
It is a good Hotel to stay. Calm and quiet place to leave. Good View of mountain covered with snow on top. Hotel employee is a nice lady and she take care of the check in and gave information as well. Nice breakfast served in the morning from 6: Hotel is in isolated area. You will not find any shop near by. Paharump shopping places are within 5 miles from hotel.
This guest did not leave comments about this hotel.
The location was perfect, the proprietors and staff couldn't have been friendlier. We are considering moving to the area and couldn't have had a better introduction! We felt like we were already home. No complaints.
Friendly accommodating staff. Old coffee filter in coffeemaker in room was not cleaned out from prior guest.