Pros (+) Large spacious room. Friendly valet and desk staff. Good service in the restaurant and excellent recommendations for food nearby.
Cons (-) Had to leave car keys at the front desk twice because there was nobody stationed at the valet kiosk.
4 stars
Hotel Zoso
150 South Indian Canyon Drive, Palm Springs, CA 92262, United States
Palm Springs, CA
See location+1 760 325 9676Photos of Hotel Zoso
Overview
The Hotel Zoso offers 163 guest rooms and suites, including some that offer private terraces and balconies. Some rooms offer views of the beautiful San Jacinto Mountains while others overlook the pool. The hotel offers pet-friendly accommodations, as well. This hotel offers room service, as well as poolside food and drink delivery from their onsite restaurant and bar. Guests can rent private poolside cabanas for the true Palm Springs experience.
The Hotel Zoso is located in the middle of Palm Springs, making it easy to see all of the attractions in the area. Guests can reach all of the city’s best shops, restaurants, and galleries within minutes. The airport is located just two miles away, and the Palm Springs Aerial Tramway is nearby for a stunning ride up the mountain and see the view of the Coachella Valley below. All of this and more can be arranged with the front desk at the hotel, which offers reservation assistance and recommendations for sightseeing.
This hotel has private meeting spaces and private cabana rentals that cater to all kinds of special events and meetings. There are group rates available for larger events or groups, as well. This is a boutique hotel with a glitzy style that offers VIP treatment to every guest, in the heart of Palm Springs. The hotel offers a poolside bar and a lobby bar, as well as a spa tub and a 9,500 square foot ballroom for weddings and other events. WiFi is available throughout the hotel.
Latest deals for Hotel Zoso
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel Zoso
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free airport shuttle
- Shuttle service (free)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
General
- Family rooms
- Telephone
- Carpeted
- Mountain view
- City view
- Pool view
- Storage available
Pool and spa
- Pool bar
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Valet parking
- Private parking
Things to do
- Gift shop
- Bicycle rental
- Casino
- Golf
- Pool table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Desk
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Hotel Zoso
8.1
Very good
1381 verified ratings
Wonderful
613
Very good
195
Good
199
Okay
104
Fair
109
Mediocre
53
Poor
108
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, particularly from the valet and front desk staff. However, many reviews pointed out issues with cleanliness, noise levels, and the overall value for money, leading to disappointment for some guests. The hotel's branding confusion and outdated facilities were also mentioned as concerns.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
1001 reviews
6.5 out of 10
48 reviews
8.4 out of 10
27 reviews
7.5 out of 10
17 reviews
All reviews
Pros (+) The decor is beautiful
Cons (-) The confusing name. CoNtract with hard rock hotel has ended, there is absolutely no need for Zozo to continue calling them hard rock hotel. That creates a confusing and very annoying dilemma. We thought we had booked the wrong hotel. We ended up looking for the address & did a lot of research on yelp by reviews. It’s not okay, they should not be under that anymore
Pros (+) Just location
Cons (-) Facility, dinner, pool, bar, help desk,
Pros (+) The staff was friendly. Close to local shops.
Cons (-) First of all hotel is under new management and did not know until we arrived. It is no longer a Hardrock Hotel. We chose this hotel because of the name for our older children to enjoy. It was nice but little dingy and short staffed. A little disappointed
Pros (+) location, bar area with live music
Cons (-) Valet stood and talked to each other for five minutes before coming to take our car, only one front desk agent with a line of 10 people, rooms weren't clean, listed as a mountain view and our view from the balcony was two big trees and a run down business in the back. Hallways smelt like marijuana.
Pros (+) The staff was great, friendly and sweet
Cons (-) I have stayed here before a couple times. I feel that the rooms have seen better days, it was dingy and I didn't care for the way it was kept up. mildly disappointed.
Pros (+) Pool party
Cons (-) Small resturant and less staff for holiday
Pros (+) Great location to all downtown shops and restaurants. Can walk from hotel to all of the local shops. Staff are always on queue and ready to help.
Cons (-) Rooms are nice but not very sound proof. Had to change rooms after next door family made so much noise. But staff handled it very professionally. Can also hear outside noises a little too well.
Pros (+) Clean and well designed. We really enjoyed our stay here.
Cons (-) The only complaint is that the bathroom has glass doors. They're fogged so you can't see too much, but it's still super weird pooping with your loved ones walking by. I don't know why anyone would design a bathroom like that!
Cons (-) YOU MUST change the SMALL pillows on the bed....it makes no sense..the pillow cases on your pillows are normal size, tucked in to accomodate what esstenially are decorative pillow size.... NOT sleeping pillows....the bed itself was not to my comfort...but PLEASE CHANGE THE PILLOW SIZE AT THE VERY LEAST.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's location?
The hotel is centrally located in the heart of Palm Springs, within walking distance to many restaurants, bars, and the art museum.
What are the hotel's unique offerings?
The hotel offers private poolside cabana rentals for a true Palm Springs experience, as well as a 9,500 square foot ballroom for weddings and other events.
How is the quality of the beds at the hotel?
Guests have mentioned that the beds are very comfortable, providing a good night's sleep during their stay.
What are guests saying about the hotel's cleanliness?
Guests have praised the hotel for being very clean, with housekeeping doing a great job cleaning the rooms each day.
Is the hotel staff friendly and helpful?
The entire hotel has excellent staff, according to guests, who are very friendly and attentive, providing VIP treatment to every guest.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Pet-Friendly Policy
The hotel offers pet-friendly accommodations, making it a great option for those traveling with pets.
Explore Nearby Attractions
The hotel's central location makes it easy to visit nearby attractions such as the Palm Springs Art Museum, Ruth Hardy Park, and the Palm Springs Aerial Tramway.
Consider Private Cabana Rentals
Guests can enhance their experience by renting private poolside cabanas for a luxurious and relaxing stay.
Be Mindful of Resort Fees
Some guests found the mandatory resort fee to be unreasonable, so it's advisable to inquire about this fee before booking.
Check for Seasonal Services
Some guests were disappointed to find out that certain services, such as room service and the availability of the restaurant, were seasonal. It's recommended to check the availability of these services before booking.
Request a Room Cleaning
Housekeeping is on request, so guests should proactively request room cleaning if needed to ensure a comfortable stay.
Verify Room Amenities
Some guests encountered issues with room amenities, such as malfunctioning showers and dated furniture. It's advisable to verify the condition of the room amenities upon check-in.
Enjoy the Hotel's Entertainment Offerings
Guests appreciated the hotel's large lobby with events like karaoke and sports nights, as well as the nightclub on-site. Taking advantage of these offerings can enhance the overall experience.
Utilize the Hotel's Recommendations
The hotel staff provides great recommendations for restaurants and activities, so it's worth seeking their advice for a memorable stay.
Location
150 South Indian Canyon Drive, Palm Springs, CA 92262
What's nearby
- Plaza Theatre141 yd
- Agua Caliente Cultural Museum177 yd
- Mc Callum Adobe188 yd
- Cornelia White House199 yd
- Palm Springs Walk of Stars201 yd
- Palm Springs Art Museum0.3 mi
- Estrella Spa at Viceroy Palm Springs0.3 mi
- O'Donnell Golf Club0.4 mi
- Palm Springs Convention Center0.5 mi
- Palm Springs Stadium1.2 mi
- Moorten Botanical Garden and Cactarium1.5 mi
- Kaufmann Desert House1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Zoso
Low season | June |
|---|---|
High season | November |
Average price (weeknight) | $232 |
Average price (weekend night) | $266 |
When to book a room at Hotel Zoso
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in Palm SpringsGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Palm Springs |
Distance to airport | 2.3 mi |
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