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Payless customer reviews

5.7
Fair3,875 verified ratings
Pros +
  • They accommodated a different car easily and readily. (in 1857 reviews)
Cons -
  • Car was dirty inside leaving little doubt that it wasn’t COVID 19 sanitized. (in 95 reviews)
Show reviews that mention
Traveler rating:
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A
2.0 Poor
The rude worker at the counter made us uncomfortable. He told us multiple things that were untrue in an effort to get us to pay for a more expensive vehicle and to purchase additional options and insurance.
A
2.0 Poor
Didn’t rent the car because they require you to purchase the insurance. $50 turned into $450 so we walked away and took the bus. Was a great trip regardless.
R
2.0 Poor
2 hour wait time for the car with staff who were not communicating and seemed to not care! Lacked tremendous leadership!
A
2.0 Poor
Tricked into paying over triple the amount agreed upon
D
10.0 Wonderful
My rental was worry free accept for the debit card hold. That’s annoying, also my husband gives me. Card to make most purchases and I couldn’t use that. However, the car and service were great.
K
8.0 Very good
Staff was friendly and process was simple enough. Paid for an intermediate SUV and got a Kia sol or Hyundai venue. Asked staff what would be considered a small suv and they Laughed.
A
2.0 Poor
Messed up my reservation. Paid much more than quoted.
A
2.0 Poor
The price they offered was great. I booked the morning I needed to rent the vehicle and my request went through. When I went to pick it up, I was curtly told that I needed to give them 24 hours notice to rent a car. I understand why that might be a policy, but if so, put it on your website. Also, you don't have to be rude about informing a policy
A
2.0 Poor
Kayak sent confirmation email with address to pick up at airport. At airport car was not there, Payless said Expedia manages rental call them. Expedia provides customer support for this kayak booking. Neither kayak nor Expedia would provide any customer support, could not get human on phone. Had to Uber 8 miles to different rental location. Kayak misrepresented booking and uses fraudulent business practices.
R
10.0 Wonderful
Easy breezy

How other car rental agencies scored

Payless car rental prices in the United States

Discover the best prices for you by selecting your travel dates on KAYAK.
Kia Rio car
Kia Rio
or similar Small
2
2
4-5
$20/day
View Deal
Kia Soul car
Kia Soul
or similar Small
4
2
2/4
$17/day
View Deal
Toyota Corolla car
Toyota Corolla
or similar Medium
5
3
2/4
$21/day
View Deal
Chrysler 200 car
Chrysler 200
or similar Medium
5
3
4-5
$25/day
View Deal
Jeep Wrangler car
Jeep Wrangler
or similar SUV
2
2
4-5
$46/day
View Deal
Chrysler Pacifica car
Chrysler Pacifica
or similar Van
5
5
4-5
$48/day
View Deal
Jeep Grand Cherokee L car
Jeep Grand Cherokee L
or similar SUV
5
2
4-5
$47/day
View Deal
Toyota Crown car
Toyota Crown
or similar Luxury
5
5
4-5
$44/day
View Deal
Ford Transit car
Ford Transit
or similar Van
5
3
4-5
$69/day
View Deal
Cadillac CT5 car
Cadillac CT5
or similar Luxury
5
5
2/4
$44/day
View Deal
Chevrolet Camaro Convertible car
Chevrolet Camaro Convertible
or similar Convertible
5
3
2/4
$48/day
View Deal
Toyota Tacoma car
Toyota Tacoma
or similar Pickup truck
5
3
2/4
$31/day
View Deal
Chevrolet Suburban car
Chevrolet Suburban
or similar SUV
5
5
4-5
$64/day
View Deal
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$20/day
View Deal
Hyundai Venue car
Hyundai Venue
or similar SUV
4
2
4-5
$23/day
View Deal
Chevrolet Equinox car
Chevrolet Equinox
or similar SUV
5
3
4-5
$29/day
View Deal
Toyota RAV4 car
Toyota RAV4
or similar SUV
5
3
4-5
$30/day
View Deal
Dodge Challenger car
Dodge Challenger
or similar Luxury
5
2
2-3
$44/day
View Deal
Jeep Wrangler Unlimited car
Jeep Wrangler Unlimited
or similar SUV
5
2
2/4
$44/day
View Deal
Best rates found by KAYAK users in the past 48 hours.

Where can I find Payless car rentals?

Address

1 Jeff Fuqua Blvd

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59

Phone

+1 407 856 5539

Address

2125 West Landstreet Road

Hours

Monday07:30 - 18:00
Tuesday07:30 - 18:00
Wednesday07:30 - 18:00
Thursday07:30 - 18:00
Friday07:30 - 18:00
Saturday07:30 - 18:00
Sunday09:00 - 14:00

Phone

+1 407 826 9964

Address

8978 International Drive

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday09:00 - 14:00

Phone

+1 407 370 9829

Address

2305 Hotel Plaza Boulevard

Hours

Monday08:00 - 23:59
Tuesday08:00 - 23:59
Wednesday08:00 - 23:59
Thursday08:00 - 23:59
Friday08:00 - 23:59
Saturday08:00 - 23:59
Sunday08:00 - 23:59

Phone

+1 407 827 6102
View deals

Good to know

Most popular city

Most popular car type

Average price

Good deal

San Diego
Medium
$74/day
$23/day

Top tips for renting a car from Payless

  • 25% of our users found rental cars from Payless for $59 or less
  • Book your rental car from Payless at least 12 weeks before your trip in order to get a below-average price.
  • Small rental cars from Payless are around 16% cheaper than other car types, on average.

FAQs about renting a car from Payless

  • How much does it cost to rent a car from Payless?

    On average a rental car from Payless costs $48 per day.

  • What is the most popular rental car from Payless?

    Premium (BMW i5 or similar) is the most frequently booked rental car type from Payless.

  • How many car rental locations does Payless have?

    Payless has 410 rental locations worldwide. Take a look at our Payless rental location map to find the best rental cars near you.

  • Which countries does Payless have rental car locations in?

    Aruba, Australia, Bosnia and Herzegovina, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia, Curaçao, Cyprus, Dominican Republic, Estonia, Fiji, France, Germany, Guam, Guatemala, Honduras, Iceland, Ireland, Jamaica, Jordan, Lithuania, Malta, Martinique, Mexico, Montenegro, Morocco, Nicaragua, Northern Mariana Islands, Palau, Peru, Puerto Rico, Qatar, Romania, Saudi Arabia, Serbia, Slovakia, St. Maarten, Thailand, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates and United States

  • How much does it cost to rent a car from Payless for a week?

    On average a rental car from Payless costs $335 per week ($48 per day).

  • How much does it cost to rent a car from Payless long term for a month?

    On average a rental car from Payless costs $1,436 per month ($48 per day).

Everything you need to know for your Payless car rental