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Very good location to go shopping in Woodbury Outlet. Otherwise, don't stay there. The satff is very confused, they've charged me a day that I canceled, but they called to booking.com and I fixed it.
The room was really nice as well as the staff.
Not located in walking distance from Outlet Center as promissed on internet! Very dirty and old. Even if it was a non smoker room, the smell of smoke was immense!
Convient to shopping which was why we were there. Some of the staff were not very helpfull and begruged us any extra stuff ie towels and shampoo
It is fairly reasonable compared to other motels in the area and was located close enough to West Point for easy access.
location room style
dirty,bad service,expensive,the price not match the quality yes
close to woodbury outlets service,,cold room,low lights in the room
Close proximity to Woodbury Commons Factory outlet
Its proximity to the Premium Outlets at Woodsbury Commons. The poor condition of the furniture & fittings. Only coffee provided in the morning - no hot water available to make our own use.
perfect location for shopping at Woodbury premium outlet not as clean as I expect
The location is great. Very easy to arrive. It has enough parking spaces. Great WiFi. Rooms are spacious. Nice staff. It's dated but I don't Care.
I thought it was a great value and the room was big and the bedding was comfortable. Nobody cleaned my room on my first night. I don't know if that was normal but it seemed odd.
Location was close to West Point and the employees who checked us in were very friendly. The price was reasonable, however, some easy fixes could make the stay more pleasant. We did not care for the beds. Our shoulders hurt the following day. Shower curtain did not keep water in the tub, so each time we showered there was water all over the bathroom floor.
The man at the service desk was rude. He complained when there were people in line and was short with answers. He was not afraid to snap at you. I could hear the people behind us having loud sex at 3 am and could smell their pot through the wall. The sheets kept coming off the bed. No shampoo. No breakfast.
Proximity to West Point Heating pipes creaked at night. The "continental breakfast" is some plastic-wrapped Otis Spunkmeyer muffins and self-serve coffee and juice, without any tables. The carpet in the rooms was a bit gross. The bathroom fan was loud. It was expensive for what it is ($200+/night).
The location and scenery even though I was only staying because of a lst minute change to my schedule
The bed Leaving the bed
Good location. Easy to find and easy to get to downtown. Although limited, provided a breakfast with juice. Bed was comfortable. They were very full and could not change my room from a smoking to non-smoking room due to being full for the bridge construction employees. Not sure if it would have mattered. Hotel smelled like smoke. All in all, good place for a single night due to location.
Proximity to 9W, cheap, get what you paid for
Convenient location considering my travel needs. It was really funky, I like old timey places like this... but not for the price I paid. Room had a musty smell, old furniture, water was very coppery smelling/tasting. All things considered, it was overpriced for the condition of the establishment. I wouldâ€™ve expected it to be priced accordingly between $---
This is an economy motel and was excellent value, location for West Point is great. The staff were outstanding and friendly. The room was immaculately clean and warm. Not a dame thing forxxxx a night. Great value for money.
This place was--- a night. The room smelled really musty but it didn't bug me that much.
It was located near where I wanted to be and the price appeared to be very reasonable. There was a musty smell, the front window would not open, the bathroom sink was loose.
The room was clean, and the staff was extremely friendly. It's a very basic motel. You need to bring your own shampoo, conditioner, etc. However, it lived up to my expectations. I do wish that the lighting was better in the room.
The hotel staff were very friendly, and the room provided the basics: decent bed, television, and bathroom with shower. Even free WiFi. The location was convenient to West Point and other attractions in the Hudson River valley. The TV remote did not work, and there was no alarm clock in the room. Also, the motel's credit card processor was not working, so we had to pay with cash. These were minor inconveniences that didn't bother us much.
The owner was very nice. I felt the door lock was not as adequate as I hoped, but served its purpose.
nothing Attitude of owner when asked for refund. Belligerent and threatening. Refused to listen to legitimate complaints even after we advised him that we were going to notify you and the town building inspector.
Location is great for an Event at Anthony Pier 9 as its right down the road. Beds are a little uncomfortable but the room is clean and is a good value.
1 clean, comfortable, large space room 2 owner is kindly 3 great location, only 10 mins to woodbury outlet
Nothing good about that room Room didn't look clean. Holes in draperies. Could smell smoke. I will never stay here again.
No bugs, the floor was new, and the bathroom was clean. Took three room changes to get one that was secure and didn't stink of cigarettes. Very dated (70s) and run down.
Price and location Smelled like cigarettes and you cannot drink water they only give you 2 bottle waters
quiet very dumpy
close proximity to my original destination previous reputation
This guest did not leave comments about this hotel.
Conveniently located for my needs, basic lodging and low cost Desk clerk was very rude, accommodations were clearly aged
Close to plazas, eateries. Fairly quiet, No road noise even with open windows. Beds are comfortable. Parking can be cramped. No place to lay out clothing except to place in drawers.No fans in bathrooms.
There was no water bed smell funny but it was clean
Location Dirty carpet,bathroom had unidentifiable gunk on walls, under all furniture full of dust, all chairs in room had stains on them, rust on towel racks in bathroom, window in bathroom had a circular hole cut out of frosted covering,sheets did not fit bed....