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As on previous occassions we find the staff very friendly, polite and helpful. The room was excellent, bed very comfortable and room very clean, with everything provided. A wonderful selection for breakfast, a great steak house for the evening meal with friends. Walking distance to the City centre for all your shopping. We will be back.
They upgraded my room as it was my wedding day:))
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Absolute class from top to bottom Perth prices are too expensive compared to the eastern states
The breakfast was good, although a bit expensive. The location of the hotel was great, both close to the conference center and the city malls. The staff were very helpful and friendly The wireless internet was very expensive,- approx 150 AUD for a week!
the efficient and courteous staff for whom nothing was a problem. the swimming pool with towels provided. the bathroom was very 'old' and seemed to let the standard down. not merely in it's fitout but obviously requiring some maintenance too.
Room Serice and Friendly Staff Mini Bar Prices are extortionate
the hotel was very comfortable and probably the best hotel bed i have ever slept in, and the service of staff was excellent and very helpful in directions and the locations of different places within the CBD. Lovely stay, enjoyed every minute.
The size of the meals from room service were the largest for a five star hotel ihave experienced
The location is excellent and the room a good size We arrive at about 11.00pm. No one came to the taxi to help with luggage and the reception was off-hand. The charge for internet connection was excessive given the room rate (it should be free in a hotel of this aspiration). There was no room safe.
Everything we had hoped for - a very relaxing and comfortable stay. Very surprized to read adverse comments on the website - I suppose some people are very hard to please.
Room service was one of the best and the girls were very polite and always had a smile the facilities were clean and tidy which made our stay enjoyable
the hotel was beautiful, the room lovely our experience was distroyed by the room next to us having a party until 4 am in the morning and myself and partner not getting any sleep. this was such a shame to such a lovely hotel. I put a lot of effort into planning this weekend as it was my partners 40th birthday. and it was distroyed
The comfortable room, Club room is private, Good Location, Uncomplicated venue.
Location The hotel is badly in need of refurbishment
Nice restaurant and very friendly staff. Walking distance to city shopping excellent location
I enjoyed my dinner experience. Next door had left their tv on and on the first night we got little sleep.
I got to spend time with my husband Dinner service - they forgot our entree and I had to ask for drinks when empty - alittle poor for 5 star very slow and the restuarant was not busy
The rooms are very comfortable and clean the staff are very efficient and the location is rather central. There was a mix up with the payment and rather than wait till I returned to the motel they called me up which was not convenient.
location excellent, right in the centre of city shopping, very comfortable beds, good bathroom, clean and large room noisy, hard to use air-con and no water second day of stay, poorly handled but eventually resolved by staff
location to all city attractions & transport serious thoughts needs to be given re: parking. maybe work out a deal with the carparks etc
when I asked for a feather pillow it was provided. The staff were extremely friendly and helpful I have a problem with lack of ventilation in the rooms.
The location and the service was A+. We had lovely stay, would highly recommend Mantra On Murray.
it would have been nice to have a cover on the doona. the airconditioner was very noisy. we were unaware that the hotel did not have parking
It was a great location, in the city on shopping street!
Central location, value for money Lack of ventilation in corridors and roof. Do engineers design these places for ingress of air/oxygen?!!!!
The room was lovely- modern and clean and the location couldn't get any better! Close to nightlife, restaurants and very close to shopping!! Parking- there was some provided by the hotel at $25 a night which proves to be a little steep over the course of a few days!
It was a convenient location for shopping and other activities in the city. Breakfast was ordered and extremely disappointed in the quality of food for the price paid.
The Mecure Perth has friendly staff, great atmosphere and is close to the Hay Street Mall.
near city center rooms are niosy you feel like the guest next room are stying with you in your room also bathroom not clean, i would recommend it but for lower rate 120-130 AUD $ per night
The pool on the roof....nice! The fact that the bar opened at 5pm. A bit earlier would have been good.
Room very clean and fresh Very bad staff service and attitudes especially assistant manager-felt very unwelcome upon check in because I booked online
The fact that it was so convenient for Perth City Centre, which was a 5 minute walk away. The bathrooms were a little dated but still in good working order.
Comfortable Bed, but noisy back street. Hotel lobby and buiding in general looks tired. Hotel staff friendly and helpful but lacked the professionlism of hotel staff in equivalent hotels in Western Europe
shop till i dropped to view a movie was to expensive
Closness to city shopping and the function at the bell tower that we attended on Fri night
location is good, near CBD. As a 4-star hotel, it doesn't provide toothbrush and toothpaste. We have two persons, but they only placed 1 showercap. We changed our room because of huge noise. When I complaint that the second room they changed for us is not as big as the first one, the attitude of their receiptionist is not friendly. They gave us a very snobby, not warm-hearted feeling during our stay.
The musty smell in the bathroom. Difficulty finding the car park but fine there after.
easy to find the bed was a little bit uncomfortable
That I was able to park my vehicle at the hotel overnight in a secure parking bay.
I enjoyed having dinner at the restaurant of the hotel. I had to change the first room (808), because was too much noisy; next to the machine room. I think the hotel should add extra isolation to the wall. The room 808 is enough big to add an extra layer to isolate the noise. When you lean your head against the back of the bed, you can feel the vibration. Fortunately, I asked for changing room and they did not have any problem. :)
As we were working the whole time we stayed. We used the room service the whole time wich was excellent quality and value for money. the staff were also excellent The shower ran from hot to cold and would not hold one temperature
The gentlemen who recieved us was just excellent and wellcoming. No
The staff were pleasant and helpful and the room was clean and well presented. The room was not deluxe or what I would expect from a 4 star hotel, it was small and very noisy. I could hear the tv from the next room throughout the night.
Quick check in and ability for staff to park the car quickly
Very comfortable and conveniently located The addition of a surcharge if paying by card
It was in a very central position in the city, the room was quite good, nothing flash but plenty of room. The decor in the hallways needed a bit of a spruce up.
Convenient Location, was able to explore perth city without any difficulty, the bus stop with the cat service right outside was an added bonus! Price wise, it was reasonable, staff were very polite & service was prompt. Rooms were clean. It's my first time in perth, so i'm not sure if the prices they charged for wifi internet was expensive or not, but i felt that instead of charging each individual user for internet usage, they should have a discounted package for multiple users in a room.
The location was very good, right in CBD. Room was very small, only basic amenities. A/C was not functioning properly. There was not much choice in the room service menu. They were seriously short-staffed.
Spacious and comfortable; quiet room, although in central location.
Very convenient to the central shopping area Air conditioner did not work. No parking facilities
convenient location, friendly staff, comfortable spacious room
The spacious room with a balcony overlooking the cathedral.In addition,the staff were both friendly and professional throughout my stay. No
We went to a show Bar closed on Saturday afternoon
Locality to city and public transport was great.Vary helpfull staff at reception. Generally things were ok.
Location very good. Easy walk into the centre of Perth.
Great location Rooms could do with updating. On one ocasion the room was poorly made up - ie sheets and cover had been pulled up but bed not made (blanket was still all scrunched up beneath the cover, bathroom not cleaned, and request to replace cup which had a cracked handle was ignored. Fridge did not work so not able to keep any cool water or ice.
Comfortable rooms and friendly staff with a great smorgasbord breakfast
This is the cleanest hotel I've visited, and I usually stay at 4star hotels. The staff were sincerely pleasant and highly professional. We loved the breakfast buffet.
Buffet meals were superb Climbing the stairs when the little lift was busy or somebody had left the door open.
It was very central and comfortable and we were able to take advantage of the excellent restaurant facilities. It was easy to book by Internet. We were not advised when booking that there was a "Treat for Two" offer available which would have allowed us to have included both dinner an breakfast for $229. As it was, we had a light meal in the restaurant on Tuesday, 16th November, for which we paid extra, and breakfast the following morning which was included. The room allocated was also one of the more expensive ones which - while extremely comfortable - was probably more than we needed for just one night. At the entrance, it would be a good idea to install a short ramp up to the lift at the side of the stairs - having to lug our suitcase up even the few short steps was somewhat inconvenient even though we are a relatively fit mature couple!
i loved the decor.. loved hte inhouse in built radio system. bath was awesome. bed was so comfy. loved the hote.. i would stay there again! tried to order pizza (advertised) from the in house welcome book in the room but the pizza place didnt know of the hotel at all.
Quiet hotel, great breakfast, free internet (which is hard to find in Perth!)
Great position with easy access to city centre. Dinner and breakfast fantastic. Stairs are a problem for me, although there aren't too many.
Friendly staff. Large clean room. none
Generally helpful staff and a good breakfast Tiny rooms
The hotel is located in central Perth and so is walking distance to the business area Overall the hotel is average and well overpriced for the service it provides.
staff were really helpful and kind. it is in Hay St which is a great shopping precinct and a great base for walking around the city not at all
The close proximty to the Perth Train Station The fact that using your credit card at the hotel cost you a extra 1.5% on top of your account.
Very convenient location
Very well located right in the heart of CBD Charge for internet outrageous especially considerig room rates. Also 1.5% charge to pay with credit card is totally out of order
The staff were wonderful, all cheerful and helpful. Greeted you on leaving and entering hotel. Service good. Nothing
Clean, simple & functional apartments. Good location. Did not have records of my previous stay. Not all rooms come with bath. Internet booking indicated no pre-payment, which was not true. My full week stay had to be prepaid, not just pre-authorized.
The location and presentation of the foyer and the rooms Just the fact that one elevator was out of order the whole stay and the resturant for breakfast wasnt big enough to accomadate everyone .
It's central location (next to the main shopping strip, 2 minutes to train station, next to all 3 CAT lines, 5-10 min walk to main jetty) is a major plus point. The apartment was also spacious enough for 5 adults. Long stay occupants might benefit from more frequent thorough housekeeping of the apartment instead of just providing basic services daily (e.g. change of towels etc.)
closeness to local shops, large and spacious rooms and clean. bed was a little uncomfortabe as it was 2 singles pushed together
excellent location, very comfortable for our family of four, good size and cleaning services. no porter facilities, shower enclosure too small or alternatively, have a movable shower head.room can get a little cold.
The staff was sooo Helpful and very professional. The room was cleaned everyday with no problems. I would stay again!
Location, very central. Parking is expensive, chose to catch public transport instead.
Great value for money and good location. Very spacious apartments.
The beds were comfortable, the apt is very spacious and very near to shopping malls. Staffs were not flexible, we were not informed of the early check out time (10am) and was charged extra for checking out at 12pm. Everything was chargeable including the parking.
Good location, friendly staff. Room service could be better - need to vacuum the floor, provide towels etc. Swimming pool not well maintained.
Hearing the news that the hotel will be refurbished/upgraded early next year The plumbing did not working properly. The shower only dribbled and it could not be turned off, hence a continued flow of water all day and night. Carpet in the main room was wet beside the bathroom.
Close proximity to the city and within walking distance to many attractions.Central location with many good eating places nearby The room was very small - not really big enough for 2 people
The staff and food and the tv's in the rooms The rooms are to small I stayed 710
close to city
It, was close to the centre of the city. I work in the Hospitality industry in Port Hedland at the Hospitality Inn as a receptionist. I was not impressed with some of the staff, not real friendly or helpful, working in this type of industry they are your main things to be able to communicate with the guests and be as pleasant and helpful as you can Already mentioned everything in the above bracket.
Clean, helpful staff and well situated for the city centre I needed to book with a credit card but wanted to pay with eftpos, however the hotel debited my credit card
I stayed in room 103, quite spacious, enough storage room but lack of pressure with the toilet during peak times. My sister was in room 107, far smaller and also had problems with the toilet system.
location need renovation
24h reception service, problems got fixed, friendly staff, there is not much good to say though. The room was dirty, under the bed was rubbish. The bathroom was out of order, the bed was broken. Still I didn't get offered a new room. Very poor.
Good staff We stay often at Aaron's Hotel ,Perth on our way back to the Eastern States. The usual standby rate is $99, this time we had to pay $229, the room was exactly the same. No discount was able to be offered at the reception, we were told to ask for a discount through reservations.We often book online, so could not see how this is possible.
The rooms were nice and were very reasonably priced. Decor a little 1970's, though service and everything was so good that this didn't bother me.
I liked the parking facility, and the easy access to the CBT It was very hot evening and it was very unpleasant due to the air conditioning not working in room 302.
very convenient location Staff are not interested, very low grade of furnishings and cleanliness
We only had a one night stay before heading to the airport so unable to stay for breakfast. The room was large and clean, the bathroom a little tired. I was a little surprised that the doona did not have a slip cover. Being Saturday night there was a hum and thump of music coming from either in the hotel or a nearby venue. It was a hotel at a price which suited our need for access to city shopping and our budget.
the king size bed, swimming pool, clean room, within walking distance to restaurants, shopping etc. Shower over the bath, powder room outside bathroom, small refridgerator, old lifts need updating, the view was a roof of the next door building.
Nice soap. Booked from Adelaide giving my Visa details beforehand. Arrived after midnight via plane/taxi with my 10yo son who was very tired. Male receptionist was not friendly. Eftpos wasnt working and made me feel like I was giving him a bad Visa card, so luckily I also had a Mastercard I also gave to him, and that didnt work (obviously the problem was due to his machine not my cards) He then insisted I pay cash in cash and suggested I go to the hotel atm down the street. (Female walking streets late Sat night with 10yo son who cant go into hotels at that time anyway!) I ended up scraping up $75 all the money I had in my bag and he reluctantly accepted as deposit. He could have waited til morning when the eftpos lines were working again as he already had my card details. Unbelievable. In the room I thought it was inappropriate that there was sexual info in "massage" pamphlets and the sex station that couldnt be avoided on the tv, along with twin beds that were big enough for 2 if required. Made me feel uncomfortable and wondered what sort of hotel had I brought my son to.
Its promimity to the city No doona cover, front desk staff not very friendly and knowledable. Not sure how its rated 4 star - furniture really needs an update.
location and parking was available. Parking should be included with the cost of the room.
nothing just about every thing. very old and not worth the price.
Location nad convenience - reasonably priced parking and plenty of it.
The location and the friendliness of the staff It is a little bit worn out, needs refurbishment
good location near CBD Very old and smelly hotel. We waited for more than 30 mins to check-in because the only staff was staying in the office instead of reception desk, and he is really low-efficient. We can't believe it takes so long time to check in. The elevator is old, too. Shaking all the time when you take it, scaring. The moment when we opened our room, a strong musty smell came into our noses, we can hardly breathe. Except sleeping time, we can hardly stay in the room longer than 5 mins.
I received a very pleasant welcome from reception, and although my check-in was late in the evening, they managed to organise my evening meal!
Nothing Getting into our room. Had to have rooom change because key did not work.One way street confusing with car and no place to park while unloading baggage. Outlook onto car park only. Desk service was slow, when we were in a hurry to leave again, only 1 person and no back up.
It was close to the Barrack street jetty The room was very basic
Spacious room, great view. One of the staff wasn't friendly.
Good view and location. Some road noise in the morning.
the room was very compfortable and i loved the option of ordering from outside restaurants.
Close proximity to Convention center and walking distance to city center.Close to Swan river cruise terminal and trains. Television lost reception,and taps and toilet leaked water.
It was close to where I needed to be, and at a reasonable price. The size of the beds.
Good location and great view. Room size was good. Bathroom not clean.
It was so close to the city, pretty much in the city.. A very conveniente location The bathroom.. Very out dated
the room is clean with basics provided, the location is central and excellent for a first time visitor to the city - very close to train and bus facilities.