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By far the best part of our stay was the breakfast. There was a good array of food and it was hot and fresh! It's very rundown and going through some remodel projects which equals mess mess mess!! The main reason I chose this hotel was for the indoor pool...it was closed...for renovation. Several rooms on our floor were under construction. The elevator was disgusting. Trash on the floor, paint drops all over the floor, cracked tile, and smelled terrible. Our room, while clean, smelled terrible and sour. The doors had paint peeling off. No bedspreads on the bed just a plain white sheet over the comforter. Desk chair had most of the seats vinyl peeled off. Carpet was stained.
Friendly staff, clean room, plenty of parking. Complimentary breakfast. The only issue I had was with the shower head, it was moldy and therefore did not function properly making the multi functionality of it obsolete.
Very friendly staff Enjoyed my stay, nothing negative to provide
Staff friendliness, facilities well kept and clean. Quiet, good location. Enjoyed a nice breakfast with nice service from The attendant Penny.
The hotel did not have a record of our reservation. I showed Mary ann (front desk clerk) my confirmed reservation email and she was not sympathetic at all. She said "did u book this on an expedia/kayak type site" as if that type of booking is something that she is not responsible for. She was not very nice and would not give me the name of the manager. Saying I should look up information on the website.
The hotel was super clean, front desk was very friendly. The breakfast in the morning was really good. & it was exactly as described just minutes away from the army base and battlefield The town itself was pretty barren. Not much to do.
Friendly and helpful staff. Super quiet night. Breakfast was hot and fresh. Zero complaints about anything. Nothing - it was all good!
The facility was clean. The front desk staff were courteous, attentive friendly and accommodating. The location is convenient to restaurants, gas, stations and convenience stores There was nothing I didn't like
This hotel was amazing! Everything was new and super clean. The breakfast was good with plenty of options and the staff was very friendly. It was very reasonably priced especially for what was provided. Nothing I didn't like
I got up at 4am to a large roach running around our floor. It creeped me out, as I'm terrified of them. There were also piles of crumbs between the bed and the nightstand. Overall the decor is mostly outdated and those two little details made it feel very dirty.
The room was a nice size and the bed was comfortable. The hotel was under repair. The main lobby reeked of dust and chlorene. It just looked a bit worn (which I suppose is why their doing repairs).
The rooms were nice and the staff was friendly. The indoor pool was closed due to the floor repainting... the whole reason we selected this hotel to break up our long drive and let the kids burn some energy after being cooped up in the car all day. While the hotel's proximity to 95 was great, the area and other hotels around it was very sketchy. There were also no restaurants in the vicinity. Since we couldn't swim as planned, we had to find something else to take up some time. The closest sit-down restaurants were over 10 miles away.
It had what I was looking for: the bed was comfortable, free wifi, hot shower, and it was inexpensive. The room included a mini-fridge, air conditioner, microwave, and cable TV. There was a stale cigarette smell although I think it was from another room. Although the wifi was free, the signal was weak in my room. The outlet for the TV and one lamp was out of order, so I unplugged the microwave in order to watch it.
Nothing When we arrived, the person was very rude and had a attitude, did not even greeted us, I said to him good evening and he responded "what's up". Will never stay at Econo Lodge
Nothing Dirty, room stinks. I was itching for a week after
Overall everything was clean and fresh. Good value for the price. Ice machine was in separate building. Otherwise pleasant.
I relive this may seem harsh, but there was nothing about this hotel that would make to consider staying there again or recommend to anyone. Unless they were caught in our position that there was no other hotel with enough room available in the area and we needed to stay close to Ft Lee. Everything especially all the broken furniture and the bathroom that you stuck to the floor.
Fine for a quick overnight stay while traveling. Rundown a bit, thin walls and hear other guests easily
The price and location were ok. The staff and management did not address issues or concerns. I had a bag of food go missing and when I brought it to the attention of management they blamed me and didn't take of the customer. I will not stay at another Days Inn again.
I love my stay
Having a microwave and fridge in the room in addition to the in-room complimentary coffee. The room itself was extremely outdated and needed a complete overhaul. The carpet was dirty and thread bare in places. Check-in was at 3pm and we arrived closer to 4pm and the room had not been cleaned. Not off to a good start after 10 hrs of driving.
the location for the distance we had to draive. The $10 fee for the cat that was not adevertised
Nothing at all my roomhad roaches on wall in refrigerator refrigerator.I ask for smoking. King bed with pet night manager told didn't. Have it take or leave it blood on walls I was so tired, I just took the room I have pictures please have someone call me Call me please
The staff was horrible burnt holes in the sheets room smelt like cigarettes poor service overall never again !
Location My bedding had burn holes, bathroom wasn't clean enough. Pool had bugs in it and no one clean it n my kids was upset.
Location was good. Bathroom had not been cleaned thoroughly. Hair on floor and tub, grab bar in shower was coated with soil that could be wiped away.
The customer service was excellent
Convenient to the highway. Room was clean but somewhat dated. Suited our needs for 1 night stay. Staff checking us in acted like she knew nothing about doing it. Told us we couldn't use our visa card, had to call someone to verify they accepted it. We used same card to book hotel. Breakfast wasn't great at all 'Hot' food microwaved and poor choices.
We were very pleasantly surprised to see a cooktop in our room! This would be a perfect place for us to stay again if we spend more time hunting our civil war ancestors. we also enjoyed the staff--so willing to acknowledge us! No.
Nothing! It was shabby and run down. Rather depressing to stay there! WAY overpriced! I should have spent more to stay at a nicer place! !!
Clean sheets, was switched to a room with a king bed instead of two doubles at no extra charge. The shower curtain was extremely moldy and the pillows were very thin.
Good price. I was especially surprised by how friendly the staff was when I arrived. I will be back here.
Location to activities we were doing
If you need to cancel your reservation, this specific branch will not honor the cancellation and you will NOT receive your money back. I cancelled my reservation due to tropical storm hanah with 1800holiday, I have the cancellation number, name of the person I spoke to, and time. I was promised a refund by a rep of HI Express and now even their guest relations department will not help me because HI Express lets the individual hotels handle billing issues. I never checked in here so I cannot comment on the hotel itself, but I would avoid it. There are plenty of other hotels in the area.
I very much recommand this hotel to any one who is going to say Petersburg Va. to stay at HOLIDAY INN EXPRESS. It is a very clean hotel and the continental breakfast was very good also
This guest did not leave comments about this hotel.
Presidential Suite? not quite, name is misleading, however it was a King Room , very clean and comfortable Amenities are few, but quiet and relaxing
Friendly staff Wake up call both days not requested.
This guest did not leave comments about this hotel.
the staff was pleasent an the room was great. everything i could think of. breakfast was a plus. everyone acted like they wanted your bussiness don't find that much anymore
Proximity to Petersburg battlefield! Lack of good dinning spots in the area! I think problem with detergent used on sheets, left wife and I itching all nite. check but saw no signs of bedbugs
There are really only three good things I can say about this hotel... Very low price Free Wifi worked well No additional fee for my dog to stay with me The location... felt like a pretty sketchy area to me. Also the property has a run down appearance. Several areas resembled a junk yard. In the room the furnishings were very old, not out style, more like worn out. The carpet felt tired and old beneath my feet and the pillows were well past their prime.
the hotel was fine. Disappointed the ice machine was out of service. With a convenience store next door, I would of thought a cooler with ice would have been a nice gesture.
Staff is very polite helpful and courteous
Great value for price paid. Rooms are clean, temperature was nice and cool upon arrival. Beds have great linens. Fridge is a good size. Furniture is very nice. Bathroom has granite counters, daughter said was amazing. Breakfast was very good.
Friendly staff Room cleanliness and condition
Nice size room, and the breakfast items were good. Nice TV. The room had a lot of dust on the top of the bureau where the TV stood, and the bathroom bath controls were pitted and loose. I was afraid the control knob would fall off.
Available room when everyone else was booked. Nice room for the price. Nice breakfast for the price. No
easy access to highway, very clean and great breakfast.
This guest did not leave comments about this hotel.
Location and staff. Had small issue with plumbing. But was corrected quickly.
The hot breakfast was a surprise. The free wifi was actually useful! So many times, I go to hotels and resorts with free wifi that is absolutely deplorable. I had speed and decent strength. The location wasn't the best and the television channels were limited.
Quiet location. None
The staff were really nice and helpful! Breakfast was pretty good! There were dust bunnies on the ceiling, windows were dirty, paint peeling off of the ceiling.
The location. My room smelled of cigarette smoke and I had chosen a non-smoking room. I was moved to another but did not have the best smell either.
I liked the location of hotel and the room amenities (cable, internet) As a single female, the owner gave me a room in the back of the hotel where questionable people lived. Daily, there would be a lot of men drinking beer and they'd stare and make little comments. One stairwell available and I had to pass them all day.
nothing had to wait twenty minutes before owner came to front desk computer system was not working they could not check me in i feel i should have a refund i only stayed two hours for a metting. terrible service.
Located to my destination the sad part was I stayed there in April and the room I was given was a lot better. I was placed in a room that had a hole in the wall, there were spills on the walls, the room needed vacuuming, the air conditioning unit leaked water into the room.
Easy to find. Had room upstairs in back side -- quiet Ac in room not turned on until we arrived. It was 86 degrees with very hi humidity-- and sun directly on room.
Nothing, this motel was not open for business as we were the only guests Everything! The HVAC did not work, the bed lamps were broken and the woman behind the desk told me that there were no rooms available before I told her I had a reservation.
The bathroom wasn't very clean. Stains around the inside of the toilet bowl and bathtub. Long pieces of hair in the towels and washcloths. Also, the towels and washcloths had stains on them. No box of Kleenex, writing pad or pen. Poor reception on tv.
The location The rooms were filthy. Bed sheets were stained. The bathrooms smell like urine. Customer service was poor.
Staff was very friendly and helpful. Rooms were clean. They all had a fridge, mini-microwave, and coffee/tea pot. I like the large mirrored door for the closet. Beds were comfortable, though I would've liked firmer pillows. Pool was of good depth (5'). Fitness room a bit small, but I guess it had the basics. Neutrogena products in the bathrooms!
My room was ready. Available coffee was full of grounds; no hot coffee available for my early leave (6:00 AM. Running a vacuum in the hall at 9:00PM. Was told they vacuum the entire hotel 2 times a day. One is evidently to wake up those that have to get up early. Would find someplace if needed again.
The hotel has nice features, like a pool and a gym, but the staff did not pay attention to details. Receptionist was not very warm and welcoming, the restaurant staff took its time looking for napkins in the back somewhere when I requested them after my toddler spilled his chocolate milk all over me and the seat. Food was brought without the silverware. The wifi password resets every Sat at midnight, which would have been nice to know when checking in on Sat afternoon. Instead I had to go to the reception the next morning to figure out why my computer wouldn't work. Also, breakfast was not included in the price which it said it was when I booked it. Not sure if I'll stay again.
It was close to the highway Bathtub and Showerhead were filthy, could not use. No toilet paper or Kleenex. Had to get toilet paper from front desk. And they said they would deliver the Kleenex, but had to check back in 3 hours and when told it would be another couple hours, told them to forget it. When checking out, the housekeeper asked for a tip. Told her I don't leave a time for a dirty room with no paper products. I have written a formal complaint to Choice Hotels about this location.
The staff at the front desk were very nice. Location next to rail road track, only one lamp and bedside table, sort of remote & not much at the exit.
Friendliness of staff and room, environmental friendly
Staff the beds are very small to small
The staff was wonderful. The room was spacious and had all the amenities plus full sized fridge and micro and all the kitchen needed to make the room a long-stay apartment. And there's a great WAWA up the road! Location in Colonial Heights, and the area is a bit sketchy. But if you need a place to stay there, this is the best choice.
Very clean room with xcellent staff
large rooms, staff, clean, free wifi, free laundry fitness center could be larger
all units have a fully equipped kitchens. you can borrow movies, board games and anything extra needed for cooking from the front desk at no charge. Great store stocked with everything you could need. Best place to stay in Petersburg/Colonial Heights by no pool, very close to train tracks
Desk clerk was very nice and helpful yhe rooms were very clean
Wonderful staff, clean everywhere, nice big rooms.
I was pleasantly surprised about the size of the room and the kitchen! I was not expecting it to be so new and nice! Even though I only stayed one night, I wished I could have stayed longer. I did not like that there were not more options available when I walked in. I really wanted a king bed but ended up with 2 full size beds. I do appreciate the staff working with me because I was able to stay!
Very clean. Full efficiency in our unit. Trains! Back side of hotel is 100 yards from train tracks And they ran all night.