Phillipsburg Hotels

Location, but it is difficult to go west on Route 22. Only one turnaround, & if you miss it -- you must continue the othe direction for a long way.Hardly the fault of the Inn, however.

nothing in particular

the staff at the front desk was very nice and helpful

Staff was friendly.

Rooms was smelly and dark, fuzzynes on TV screen, only two available outlate to plug in tables, PC, phones... Etc.

Given the great location, it's surprising just how bad this hotel was. Left early because it was literally uncomfortable to be there. Avoid this hotel.

The free breakfast was a very good for the value of the hotel.

The room seemed fine at first glance. Once we got ready for bed we realized that one of the beds was filled with sand. Even the pillowcases were covered in it. No one we were travelling with has been near sand all summer. The bedsheets were clearly NOT changed between customers. When I opened the curtains in the morning I found a disgusting smear of something. It was at a perfect height where a child could reach when they are on top of the a/c unit. Since we realized the sand issue after dinner when we were getting ready for bed, there were no housekeepers and it took at least 20 minutes for someone to come correct what was an egregious and disgusting issue caused by hotel staff negligence. I cannot recommend a hotel that could overlook something as basic as changing bedsheets, let alone windexing the windows. The cherry on top was the mysterious $131 charge posted to my account several days after my stay. As if my letting the unchanged bedsheets go without a fuss wasn't a favor, they decide to add mysterious charges to my account. Called the hotel twice and have only been able to reach the manager's voicemail. My only hope is that he's supervising housekeeping.

Every single employee with whom I interacted

Not enough money spent on cleanliness.

Location is terrific if visitng downtown Easton.

Billed as a "Suites Only" hotel, I received a small room, not a suite. Pillows and matress was poor witha plastic matressc over on it making it uncomfortable

Breakfast included.

Bed was comfortable, but smelled like cigarettes

They said I booked a smoking room, but I said if I did it was a hugh mistake. I asked if i could switch rooms i would pay more or except a smaller room. they said they were booked. So as soon as the elevator door opened on the 4 th floor it was like Bar. Got to the room and it smelled like smoke and old. Towels, bedding our clothes and when i got home I threw away my duffel bag. Never stay there again.

The internet would not connect and I had to take a cold shower there was something wrong with shower tried waiting 20 mins for water to get hot took a video for it not getting hot. When reported it they said they would have maintenance look at it and call me no one call I had to call back 2 days later to find out if they where going to give refund they tried to say there was nothing wrong the couldn't switch me because they had no room so there for was not able to take shower

Rooms were dirty Have picture if interested. Not enough towels

clean, comfortable, close to place of business

smoking rooms are more worn and smelly, understandably so. If you want a nicer room and you smoke. go outside

This hotel offers free hot and cold breakfast. They have free water, coffee, tea, and hot chocolate all day long. The rooms were impeccable. I thoroughly loved my sitting area with the couch and my big king-sized bed. They had an unbelievable amount of channels to watch. There were many places to easily walk to and go to eat. I would absolutely recommend this hotel. I found absolutely nothing wrong with it!

I stayed here for one night before a race and will not return. They hosted a large church group that was overrun with children around a 10:1 (child to adult) ratio. The kids overran the pool and were doing cannonballs, playing with balls and other toys, were loud and one even kept trying to touch me in an inappropriate place. The 'adults' supervising all of these children also flaunted the pool rules (no food, for instance) and were just as unruly as the children. The kids overran the gym area, sometimes 2-3 people per machine. When I told the staff, someone made motion to do something, but they were back at it within minutes. The group also kept knocking on doors and running up and down the halls during the night and the following morning. There were also people loitering in the parking lot listening to music after 10pm. The internet was also out for the entire night. The room itself was comfortable, complete with a fridge and microwave, two queen sized beds and very clean. When I reported to the staff the next day how unruly the group was throughout the night as well as reminded of my multiple complaints of their behavior in the pool/exercise room area, no apology was offered nor was there any attempt to even discuss it further. I will not return nor would I ever recommend the hotel to anyone else, which is saying a lot as I'm a priority club member. This is the only Holiday Inn where this has been a problem.

Friendly Outgoing Staff Nice clean facilities Plenty of parking

I was in town to care for my elderly mother who lives nearby; every night when I came in, the sweet boy at the front desk would ask, "How's your mom?" Housekeeping left me a sweet note every day. Entire hotel nice & clean! I would happily stay here again.

Wished I'd brought my pillow from home! Bed was super comfortable, but pillows were past their prime.

The hotel's location was secluded, yet still was around a number of things, like stores, restaurants, & 2 shopping centers. The room was very nice, wasn't what I expected at all.

The staff was very nice and knowledgeable about the area. The room was clean but smelled of chemicals, Kitchenette well stocked with dishes and refrigerator is huge for a hotel. Breakfast was excellent. Pool was clean and good temperature.

The smell of cleaning chemicals was very strong on entering the room. The bed was not very comfortable. I hit my elbow multiple times on the bathroom vanity - bathroom setup was awkward.

Hotel staff was accommodating. There was a high school graduation downstairs and they placed us on an upper level.

Hotel was right downtown. Staff was very helpful. Building could use some updating, but was Fine for an overnight stay.

The hotel is clean and welcoming, greeted once walking in. The room was warm and smelled nice too. Overall, we will stay here again.

The side conversations between employees. While waiting at the front desk for our room information, the Customer Service girl was talking to others in the backroom. Pretty rude and worse yet it was a loud conversation about sex. I know they were joking around but those talks should be kept low or at least away from earshot of guests.

The room was spacious, the beds were quite comfortable and we loved the fireplace. My daughters loved the extra television and we took advantage of the kitchenette also! We will definitely stay here again. The staff was friendly and helpful. AND there were COOKIES!

Everything. Classy, clean and a great value. Top shelf place, in the middle of a quant little town.

Walking distance to good restaurants and historical buildings. Bed was very comfortable. Staff was friendly.

Room was very small for the price. I spent less for a NYC hotel at the same quality

Our room at the HIE was great and had everything in it we needed. The pullout bed was very uncomfortable, however, so if we were to go there again, I might arrange for a cot instead. The small fridge, microwave, and coffee maker came in handy. We enjoyed the pool and the hot tub as well, though the towels provided in that area could have been a bit bigger/thicker. It's in a good location, fairly convenient to downtown Bethlehem (perhaps 10-15 minutes away). The breakfast was also pretty good, and the coffee was great. We will definitely stay here again if we need to be in the area.

Easy to find from the highway. Extensive choices offered for breakfast. Good coffee. Variety of pillows. Very comfortable.

I would recommend this hotel to anyone. Only comment is about the grab and go breakfast I prefer real eggs and waffles but thats my personal opinion.

They made us feel very welcome and it was great that we were going to visit relatives the next day and we could bring out food up to the room and refrigerate it.

The hotel is just fine--decent rooms, fair price, good amenities, etc.

I offered my credit card at the front desk as is usual, and the attendant said she didn't need it. Then, when I was fast asleep, she called me on the phone asking for it. I was clearly being woken up and asked to give her the information in the morning. She refused so I had to wake up further to read her the card details. I did not get back to sleep for hours. The sole reason I went to the hotel was to escape an overcrowded house and get some sleep. This disturbance is clearly unacceptable and undoes anything decent I have to say about the place.

Convenient location.

Shower didn't work. Vending machine gave melted candy bars and hot soda. Took 30 minutes to check in. Staff unfriendly.

The bed was absolutely amazing! So comfortable.

Nothing! Great stay, great location!

clean, good breakfast

Very loud, terrible sound insulation. Heard every movement of active family staying about us, heard every word of people walking by door. Was very cold (low 60s) without heater, turning heater on low made the room very hot. Had to wake up to turn it in and off, no comforter just sheets.

Everything you would expect from a good suite. Room was clean bed was comfortable. Nice stay

Location. Breakfast was good. Spacious room.

Nothing.

Clean well appointed rooms. Everything seemed very well maintained. Buffet breakfast had many options. Full kitchen is a plus when staying longer. Staff very friendly. In room free WiFi a plus.

Nice fireplace but the timer made clicking noise when on. No complaints.

The room was excellent and it was nice to have a breakfast the following morning.

The keys were a little difficult to use.

The room was very clean. Staff was pleseant.

Indoor pool was small and the water was cold.

It was a nice hotel. The bed was very comfortable.

The HVAC unit in our room did not work. It was very noisy; apparently there is no soundproofing. The TV was in a bad spot. Only one person could view it. That person was in the way of the second person.

They staff was great place was spotless very nice hotel

The room was nice and clean. Fresh chocolate chip cookies in the afternoon. Staff was neat and clean and helpful.

Clean rooms, our room didn't smell the stereotypical hotel "stale," continental breakfast (the sausages were great), the security hold on your account is also only $2-3 so no worries there.

Our bathroom could've used a good scrub down before we got there, there were a couple small mystery stains, and the front desk only has two workers tops, which can get overwhelmed very fast while checking in. Overall decent hotel for the price though.

Breakfast was good

Feces in toliet bowl in room made me question hygiene of room

Not enough towels, and the breakfast was very slim pickings...good thing it's close to Redner's and there are plenty of restaurants nearby. Definitely needs a facelift.

The price and friendly staff.

We couldn't take a shower as the water in the shower didn't work for some reason. We had water to the toilet and the sink, so I'm not sure what was going on.

The woman working with the breakfast was so sweet, and the man who checked us in was also extremely welcoming.

Slight musty smell, no big deal.

Location and the check in/out people were great, very helpful.

No

This is the worst place that I have ever been to in my entire life. The guy at the front desk was pissed off that I booked online and gave me the last non-smoking room available. We got up to the room and the door just opened and when I tried to close it, it would not stay closed. There were holes in the wall and the bathroom door has been broken into. They had covered up the door holes with putty and left the broken door jam the way it was with open cracks. I immediately went back to the front desk to ask if there was another room and he just sent the repair guy up to look at the door. There were apparently no more rooms. The guy came up and jiggled the door and showed us "the way" that you have to close it in order for it to close. That is insane!! It was completely gross everywhere and after changing my clothes, there was no way in the world that we were going to stay there. We went back to the front desk and gave back the key and didn't even spend the night. The guy at the front desk tried to see if we could cancel our reservation and book directly with him we could get a room with a jacuzzi. I told him that even if I could cancel I would not stay here because I did not feel safe. If you are looking at this hotel, please DO NOT STAY HERE!!!

Nothing

We reserved a non-smoking room. When we arrived late at night after a family function, the desk said the reservation was for a smoking room. I showed him my reservation- non-smoking. He said nothing I can do about it, its the only room. It was 1:30 am. So we took it. It stunk. I woke up with a headache. The room was the most disgusting room I've ever stayed in, no exaggeration. I've been to India. There was trash including blunt wrappers and CPS paperwork in the bed stand. Mold and degrading foam in the box spring. Burn marks in the comforters. Loud noises all night. Truly a bad experience.

The staff was very nice.

The hotel was under construction and our room severely needed it! Sadly, it was a wreck and should have never been rented out.

Location

Smelly room and confusion getting it addressed. Overall this trip is making me question staying at Hampton inns in the future.

Pool

Dirty room broken light bulbs poor lighting

They let us check in hours earlier than allowed

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

This was the third time my family and I have stayed here. It's not the brightest or shiniest hotel. But, for the price, location, and indoor pool and spa, you can't go wrong. The staff was kind and courteous. We will be coming back next year when the kids visit their grandparents.

The air conditioner.

The smell, dirtiness, noise, lighting, amount of outlets, small bathroom, etc..... disgusting.