Piano di Sorrento Hotels

Clean, adequate

For a 4 star hotel, it did not have luggage racks; antiquated tv; poor lighting; not enough hangars for two people; very small shower stall; no toiletries - shampoo; no tissues; hair dryer was like a vacuum cleaner; noisy - we could hear noise from hallway all the time; located right next door to a church therefore hear the bells all day long. Breakfast was ok and the one dinner we had was absolutely awful. Elevator had just enough room for 1 person with 2 pieces of luggage. Location of hotel was not the best as you either had to call for a taxi, take a local bus or walk. Taxi was too expensive.b Walking along roads with no sidewalks was quite hairy!!!

All of the staff was excellent and very conscientious! It was amazing that they remembered us as individuals even though they took care of so many different people each day. They were also very helpful with info. about various tourist destinations and activities.

The only minor problems we had were that the shower was plugged and the air conditioning could have been cooler. It would be nice if the individual guests could control the temperature in their rooms. But as I said this was just a minor concern.Also it would be nice if the pool stayed open a bit later-19:00 (7:00pm) was quite early and it would have been nice to have a cool swim in the evening after a hot day of sight seeing....

Staff were friendly and helpful. Good Value for money.

Accomodation clean, but requires modernisation.

Great location on cliff overlooking the water with friendly staff, beautiful traditional look and clean rooms.

There was a wedding in the hotel one of our nights and it stayed noisy into the night until guests left. Room was small but had a water view so it was a good value

The service was great and the views spectacular!

The staff at the hotel are friendly and helpful - all of them from the cleaners to the managers - they go out of their way to make you feel welcome - nothing is too much trouble. My suggestion last year was that a later courtesy bus back to the hotel would be welcome and this has been put in place. We would not hesitate in returning to the hotel again.

There was nothing to criticise

Staff were generally helpful and friendly. All other facilities, i.e pool were great. Just a shame the tiles on bedroom floor let them down. If they carpeted the rooms I am sure there would be less complaints

all the bedroom floors had no carpets so the rooms were extremely noisy. We complained the first night as the people upstairs were very noisy when they came in at 4am. We were told by reception that the noise would only be for 2 more nights as they weere leaving after that!!! great. Only other thing was toaster not working in hotel. And the hot water urn for tea did not keep the hot water warm at breakfast. Staff in the restaurant didn't want to know.

Close to everything! Rooms are clean & small.

great location within walking distance of the harbour and town. Lovely rooms and pool and garden area, great breakfast, friendly and helpful staff.

uncomfortable pillows

It was easy to walk into Sorrento. The staff were pleasant.

I was shocked to find you had to pay 8euro to pay for a gym with only 4 pieces mo equiptment in it. The indoor pool was so small it wasn't worth using. The breakfast wasn't nice, the juice was like coloured water and the tea and coffee machine produced a lukewarm drink.I was expecting to pay 15 euros for parking and charged 20euros.

The fantastic balcony views, the superb architecture and the friendly and helpful nature of the staff.

It was away from the tourist spots in Sorrento. Would highly recommend renting a car.

Room was a bit victorian/old looking.

the nice welcome of the stuff

Beautiful pool. Nice gardens. Clean and well maintained hotel. Excellent breakfast. Helpful staff who spoke English. Free shuttle to Sorrento. Entertainment at the pool bar in the evening.

The services, like the breakfast, bus transport to Sorrento; a botlle of sparkling wine (although warm) and a free pizza party were nice surprices.

The staff wanted to speak only English, although we tried to use Italian! Everywhere else people have been satisfied, if prefer to use their own language!!

We really liked the location itself, we loved the room and the views were spectacular.. Did not get to use pools or lounge areas due to season but they looked wonderful. Enjoyed the breakfast and the view, the view, the view!!!!!

It was all very good!

Situated above the beach with a wonderful view over th bay of Sorrento unto Naples with dirct view from your terrace to the Vesuv just opposite.

2nd time staying in this beautiful hotel, loved it. Very clean, staff are great and very helpful and best breakfast.

Hotel is very beautifully decorated, all floors are marble, and has great open spaces and sitting areas to enjoy. The back of hotel (really front) is on the bluff overlooking the water and has a huge swimming pool. It was too late in the season for us to enjoy but I'm sure it would be wonderful in the summertime. Also, there are grapefruit and oranges growing on the rear grounds where you can wander and stroll through all the lovely flowers and trees. It is a wonderful location, right downtown in Sorrento within a 5 minute walk from shopping and dining. I highly recommend this hotel.

The hotel is so beautiful, but I like more the modern style.

The hotel seems to be old

views

The views and the location. The cleanliness of our bedroom.

Breakfast. Cold tea and coffee every morning and we were asked to move from a table near the window to accommodate a group/party which I wasn't pleased about.

The famiy room was very spacious and we loved the the balconies. The staff were friendly and helpful

We did not like the shower, which was hand-held. Also, the choice at breakfast was not as wide as we have had in other hotels (although we all found food we could happily eat).

Great view, great food, friendly and helpful staff

The fabulous view and the lovely relaxed atmosphere

It felt like we had the best view to see all of Sorento. Would love to come back again

Our stay was too short!

The location of this hotel was terrific. Just outside the bustle of sorrento but a short free shuttle bus away. The staff was amazing and willing to help in any way. They are very helpful in helping plan your day trips. The rooms were spotless and food was good. The pool and gardens was the perfect place to relax and never too crowded ( at least in May to early June). The staff at the bar Danielle (nobody), AmerisourceBergen an Salvatore were excellent and really made you feel special. Piña at the front desk was great too. Hope to go back again some day.

The bathrooms were a we bit small. I was disappointed that rooftop bar didn't open till 7th. But they let me up to see what it was like and it was breathtakingp

Nice area, good location outside main busy sorrento while at the same time pretty close. Big parking for free.

an oasis to scape from the hectic atmosphere of Italy. has all the ingredients for a relaxed holiday

The family/staff were very pleasant and helpful.The location is good high above Sorrento, but we had a car. Without a car you must rely on buses. The modest buffet breakfast was adequate. Free Internet access but the screen was not working so only wifi for personal laptop, if you had one.

The quality and quanity of cutlery, crockery, drinking glasses was poor. Although we had a 4 person apartment with cooking facilities there was no kettle, no easy way to light the gas, no dishwashing liquid or brush or cloth... maybe this was because it was th elast week before winter closing.

The best of the best,location,view,staff,everything was the best!

The food is the same every day,and when you book for more than 2-3 days is too boring.

La Risendenza is on a prperty which is also shard by 5star hotel parco dei principe. We were allowed access to this hotel which was postioned on a cliff on the water. We used the restaurant, bar, wellness spa&pool. View of the sorrento coast as we were served drinks on the terrazzo where magnificent!!!

This hotel is rated 4 star but was very basic&noisey at 5am each day due to bus tours. To use the beach there was a charge of 20euro each which is ridiculousally high, considering the most we had to pay elsewhere was half that. Sister hotel on property had free access to beach. When i booked i did not expect to pay for using the beach. Also the shower was mouldy

the pool

not good value for the money

The hotel was in a magnificent location being very close to the main square.

It was centrally located and easy to get from one place to another.

The staff could have been friendlier. They seem to just go through the motions when dealing with the clientele.

My father thought the family was friendly and liked the historical aspect of the building. The rest of us found little to enjoy at this B&B.

No A/C, 30+ yr old twin beds put together on cot stand for double bed, cold breakfast only, hard to find, no parking, noisy farm animals from 5am to midnight, teenage daughter left in charge of office during day, no shower/bath only, cleaning by maid only some days. I would not stay here again or recommend it at all.

It was a very relaxing hotel and fabulous staff

Good location. Room was good for the price. Staff (Luigi,Angelo)were friendly and helpful

Breakfast was bland buts that's standard for Europe.

The hotel was well located to the centre of town and walking to almost every thing, very budjet style and was nicely cleaned staff helpful and friendly.

It was not very comfortable small beds that were hard and harder pillows.

All hotel staff were incredibly helpful and polite, and the shuttle bus service proved invaluable for getting around. Apartment was delightful, and the pool area and beach were clean and well looked after.

I didn't feel that the restaurant had much variety of dishes.

Good location, close enough to centre that walking to all the main tourist sights was easy. Location close to the railway station should not put people off because the hotel faces an elegant open square, with Santa Novella church blocking it away from the railway station's less salubrious streets. Free internet access. Good breakfast. Roof terrace was an unusual feature - can see all the cathedral dome and half of the campanile - quite a romantic place at night. Nice restaurants in nearby streets - I can strongly recommend (and I rarely do so) Il Latini in Via dei Paichetti, five minutes' walk from the hotel, for meat lovers.

Expensive for a dark room facing into an inner courtyard. Not good value for money compared to other hotels I have used, for example, in Rome. Overnight car parking is off-site at a garage - well organised, but again expensive. Roof top swimming pool is clean enough for a dip, but not long enough for a swim. Roof bar waiter never came over to take our order or serve us. Noisy ventilator in the bathroom - I complained, but not fixed. Black mould stains in the sealant between the bath and the wall tiles - I complained and this was resealed a day later. Nearby workmen started hammering away at 8 a.m. on the first day - sounded like they were in the hotel block - I complained and there was no problem the next day.

Amazing view from the balcony over Sorrento, across to Mount Vesuvius. 5 min walk into the charming village of Sant Agata. Good sized bedrooms. Staff really friendly particularly the reception staff who really go out of their way to assist. Free shuttle bus into Sorrento a god send considering the distance (approx 8 km) and the ridiculously overpriced taxi fares!! Because of the position of the hotel (approx 300 metres) it is much cooler at the hotel than down in Sorrento. Blankets are provided in the rooms though which are needed in September.

For some reason every sound echos throughout the whole hotel. In particular any sound in the corridors or bedrooms is amplified. Breakfast coffee is truly terrible and instead of fresh juice they serve cordial. The pool bar does serve proper coffee though.

The view was stunning, you look down on Sorrento and directly over to Vesuvius

No Gym. Parking was a little limited

I felt the Vesuvio was busy catering to the tour group crowd. Most of which where older people. They were so busy catering to these groups of people that I think the individual hotel stayer got a little ignored. WiFi was really only accessible in the lobby but it was a 5.00 euro one time charge. The had good shuttle service down the hill to town. If you miss the bus it is at least 25 euro cab ride back.The staff was not memorable but the breakfast was okay. They serve buffet style. If you are a coffee drinker it takes a long time to get a second cup as they are busy with the guest who came with a tour group.

The room was good size with balcony and fantastic view of the sea. The front desk staff very helpful. The hotel shuttle to town and back was convenient and very much on time.

The dinning room staff (we only had breakfasts there) were rude and not attentive. Every guest had the same complain.

The location. The bus stop was right jn front which made it easy to get to Sorrento, about a 10 min ride. The staff was also accommodating as we were able to leave our car there overnight while we spent one night on Capri.

No wi-fi access whatsoever during our 3 days stay.

Our stay @Hotel & Spa Bellavista Francischiello was great, the night shift staff are very very helpful.

Although there's a bus stop in front of hotel but the bus fare is a bit costly Euro2.40 for 75mins. ride. We stayed for 4 nights from 23-27 Oct. it was a bit wet and we didn't have own transportation so it was a bit inconvenience. Extra charge of Euro10 for @sauna and steam is a bit too much.

this hotel is very very elegant and quiet. the suite are very comfortable and nice. good

Location great and staff excellent. After my sister had a fall at Ercolano they went out of their way to help.

No complaints at all.