Capital O Mimi Del Mar, Playa del Carmen

The hotel's location is perfect, right on the beach and just a short walk from the heart of the town. It's also close to the ADO Bus station and the ferry terminal, making it convenient for exploring the area.

Some guests have mentioned that the hotel is dated and in need of refurbishment. Additionally, there have been comments about noise from nearby beach clubs and the lack of certain amenities like a hairdryer and hot water.

The staff are described as friendly, professional, and accommodating. Guests have highlighted the attentive service provided by the room attendants and receptionist, as well as the helpfulness of the staff in addressing their needs.

The hotel provides practical amenities such as a safety deposit box, room service, and cribs available for families. Additionally, guests can enjoy the outdoor pool and massage services, as well as access to a private beach.

The hotel features a restaurant serving delicious breakfast and other meals. However, some guests have mentioned that the prices at the breakfast bar are on the higher side.

Several guests recommended booking a room with a balcony facing the beach for a spectacular view and a more enjoyable experience.

Some guests mentioned that the hotel is located near a beach club, which can be noisy at times, especially during the weekends. Light sleepers may want to take this into consideration when booking.

Guests advised checking the room amenities upon arrival, as some reported discrepancies between the advertised amenities and what was actually available in the rooms.

A few guests noted that the water pressure in the showers can be strong, which may not be suitable for everyone. It's advisable to check this upon arrival and request a room with a suitable water pressure if needed.

Some guests experienced discrepancies between the room type booked and the actual facilities provided. It's recommended to verify the room details upon check-in to ensure they align with the booking.

While the hotel has a restaurant, guests suggested exploring the nearby area for a variety of dining options, including beachside restaurants and vibrant eateries along the pedestrian street, 5th Avenue.

Guests mentioned that a nearby nightclub can generate loud music, especially during the evenings. Those sensitive to noise may want to prepare accordingly or consider alternative accommodation.

As the hotel's entrance is from the beach side, guests should be prepared to walk on sand to access the hotel. Arriving with luggage may require additional effort due to this access route.

Some guests noted that the rooms are basic and dated, with certain facilities needing renovation. It's advisable to set realistic expectations regarding the room condition.

A few guests reported being charged more than the booking price. It's recommended to verify the final bill before making any payments to avoid unexpected charges.