Overview

Iberostar Tucan

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000

$124+

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Rates

Overall guest ratings

8.7/10 Excellent
Based on 823 reviews
See all reviews

Review highlights

  • 9.5
  • 9.1
  • 8.9
  • 8.2

Good to know

  • Great menu
  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    With a stay at Iberostar Tucan All inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.

    Rooms

    Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

    Rec, Spa, Premium Amenities

    Relax at the full-service spa, where you can enjoy body treatments. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. Additional features include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

    Dining

    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's 8 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free valet parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Business center
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • Night club
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Private beach
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Terrace/Patio
    • Babysitting or child care
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry facilities
    • Wheelchair accessible
    • Hot tub
    • Restaurant
    • Beauty salon
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 823 reviews
    • 9.5 "Excellent breakfast."
    • 9.1 "Terrific location."
    • 8.9 "Great service."
    • 8.2 "Food is delicious."
    • 6.3 "Rooms are ok."

    Overall Rating

    8.9 Excellent
    Based on 493 reviews
    • 9.6 "Excellent breakfast."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.5 "95% said the recreation staff was great."
      8.3 "Housekeeping was great, according to 83%."
      9.7 "97% found the restaurant service to be one of the best."
    • 6.9 "Rooms are ok."
      5.5 "For only 55%, the bathroom was ok."
      5.3 "Beds were acceptable for 53%."
      6.2 "Cleanliness of the bathroom was average, said 62%."
      5.2 "Only 52% thought the air conditioning was adequate."
      6.4 "64% thought the bathroom was big enough."
    • 5.1 "Internet is average."
      5.4 "54% thought it was adequately priced."

    Overall Rating

    9.3 Excellent
    Based on 329 reviews
    • 9.5 "Wonderful beach."
      7.9 "79% appreciated the clean beach."
    • 9.1 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
      7.7 "77% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 8.9 "Vibe was good."
      9.3 "93% enjoyed the friendly atmosphere."
    • 6.5 "Rooms are ok."
    • 5.4 "Internet is average."
      5.8 "58% thought it was adequately priced."
    Hotel type
    Guests think this is a family-friendly hotel.
    Guests consider it an awesome beach hotel.
    Guests say this is a wonderful resort hotel.
    Good to know
    "Great menu"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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