Iberostar Tucan
Top Resort Hotel

Avda. Xaman-Ha, Lote Hotelero No 2, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2000


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Overall guest ratings

8.8/10 Excellent
Based on 819 reviews
See all reviews

Review highlights

  • 9.0
  • 8.9
  • 8.2
  • 5.4

Good to know

  • Friendly atmosphere
  • Pleasant hotel grounds
  • Friendly service
  • Recreation staff is nice


    Show all


    With a stay at Iberostar Tucan All inclusive in Playa del Carmen (Playacar), you'll be close to Playacar Golf Club and Xcaret Eco Theme Park. This all-inclusive resort is within close proximity of Playa del Carmen Maritime Terminal and Yucatek Divers.


    Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items. Rooms have private balconies. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.


    Relax at the full-service spa, where you can enjoy body treatments. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. Additional features at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of room service (during limited hours). Thirsty? Quench your thirst at one of the 4 bars/lounges or 2 poolside bars.

    Business, Other Amenities

    Featured amenities include multilingual staff and luggage storage. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

    Less More Hotels.com


    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Cribs available
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Child pool
    • Outdoor pool
    • Cable or satellite TV
    • Air-conditioned
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
    Less More



    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 819 reviews
    • 9.0 "Terrific location."
    • 8.9 "Great service."
    • 8.2 "Food is delicious."
    • 7.4 "Good breakfast."
    • 6.8 "Rooms are ok."
    • 5.4 "Sufficient wellness & sports facilities."

    Overall Rating

    9.0 Excellent
    Based on 515 reviews
    • 9.0 "Wonderful beach."
      9.0 "90% appreciated the clean beach."
    • 9.0 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      7.9 "79% liked the proximity to shopping."
    • 8.8 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.5 "95% thought it was clean."
      7.0 "70% said the bathroom was clean."
      9.1 "Clean pool, said 91%."
    • 8.6 "Food is delicious."
      8.3 "83% loved the dining experience."
      8.5 "Yummy desserts, said 85%."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.7 "97% said the recreation staff was great."
      7.8 "Housekeeping was great, according to 78%."
      8.3 "83% found the restaurant service to be one of the best."
    • 5.5 "Internet is average."
      6.0 "60% thought it was adequately priced."
      5.3 "53% thought the wifi quality was ok."

    Overall Rating

    9.3 Excellent
    Based on 303 reviews
    • 9.4 "Wonderful beach."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.8 "98% said the recreation staff was great."
      7.2 "Housekeeping was great, according to 72%."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 8.2 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
    • 6.7 "Rooms are ok."
    • 5.9 "Internet is average."
      6.3 "63% thought it was adequately priced."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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