Pros (+) Wonderful location, clean and updated, friendly staff and valet, great on site restaurant!
Cons (-) Bed mattress was very firm to the point of uncomfortable. Was tough to get a good night sleep.
3 stars
Hampton Inn Portland Downtown - Waterfront
Photos of Hampton Inn Portland Downtown - Waterfront
Overview
The Hampton Inn Portland Downtown Waterfront ME is a five-minute walk from the Casco Bay Lines Ferry in Portland, Maine. The Longfellow House, Portland Observatory, and Maine Narrow Gauge Railroad can be reached within 15 minutes by walking. This bay view establishment is less than three miles from the Portland International Jetport and 49 miles from Portsmouth International Airport at Pease. It offers 125 non-smoking guestrooms and suites.
Guestrooms, accessible rooms, and suites are available. Each of them comes with a 42-inch LCD television, a spacious work desk, complimentary high-speed wireless Internet, and a coffeemaker. The bathroom is stocked with plush towels and the private bathroom offers a curved shower rod for convenience. Suites at the hotel offer extra space and amenities. In addition to a bed, there is a sleeper sofa for an extra guest.
This hotel is near many different dining options. It also offers a free hot breakfast each morning. On the Go breakfast bags are available on weekdays for those in a hurry to start their day. The Suite Shop is on site and serves snack foods, cold beverages, takeaway meals, and other convenience options. Some of the top restaurants in the area include Flatbread Pizza Company, the Farmers Table, the Back Bay Grill, and Gilbert’s Chowder House.
There are many things to do near the hotel from visiting the Old Port by the water to taking in a massage at Nine Stones Spa. Casco Bay, Shipyard Brewing Company, and the Maine Sports Hall of Fame are in close distance to the hotel.
Latest deals for Hampton Inn Portland Downtown - Waterfront
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hampton Inn Portland Downtown - Waterfront
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Adapted bath
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
General
- Family rooms
- Sea view
- Interconnected room(s) available
- Telephone
- Carpeted
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- Streaming service
- TV
Bathroom
- Shower
- Shower cap
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Dining
- Snack bar
- Vending machine (drinks)
- Vending machine (snacks)
Pool
- Heated pool
- Indoor pool
- Pool towels
Family friendly
- Cribs available
- Complimentary breakfast
Workspace
- Desk
Things to do
- Beach access
Fitness
- Fitness center
Reviews of Hampton Inn Portland Downtown - Waterfront
8.3
Very good
1555 verified ratings
Wonderful
785
Very good
334
Good
242
Okay
73
Fair
55
Mediocre
27
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, with many noting the friendly staff and enjoyable breakfast. However, there were significant service issues, including overbooking, late check-ins, and additional unexpected charges. Some guests also reported maintenance problems and dissatisfaction with certain amenities.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
1151 reviews
8.8 out of 10
76 reviews
9.5 out of 10
16 reviews
7.3 out of 10
1 review
8.5 out of 10
9 reviews
All reviews
Pros (+) Nice location rght where I wanted to be staying
Pros (+) Beds were wonderful, with pretty bedding and comfortable mattress. Most hotel guest service reps were friendly and hospitable.
Cons (-) Breakfast area was much too small to accommodate large amount of guests. Had to eat near the computer in the business center. Food took a long time to be refreshed in the catering trays.
Pros (+) Close to town
Cons (-) Not best price I could have used my AAA and got better rate . No mini bar difficult using internet
Pros (+) Value, clean room, friendly service, you can walk to downtown amenities, affordable parking, breakfast was good for hotel food.
Cons (-) Strong propane smell in 2nd floor hallway during our entire stay. The mattress was on the soft side.
Pros (+) Generally speaking, everything was great. The room was modern and comfortable. Staff was friendly.
Cons (-) When we were attempting to check in, the front desk was having an issue with a rather unpleasant and annoying group of young women who were giving them quite a hard time. I felt badly that they had to deal with this issue. However, at one point they had all three of the front desk people dealing with this issue and nobody assisting the queue of people who were waiting for assistance. It would have...
Read more
Cons (-) They over booked and was not able to give me the room even though I booked and had a confirmation number.... I am extremely flustered and disappointed with the services.
Pros (+) The hotel is perfectly located, right in the old port near everything you could want. It was great to be able to valet the car (for one of the cheaper valet rates in the city) and just walk everywhere. The complementary breakfast each morning was good, nothing exceptional but enough to get us going. The staff were great and helpful with recommendations and making us comfortable. The room was comfo...
Cons (-) Overall we enjoyed our stay. However, on our first night we left the room for dinner and when we arrived back at the room it smelt like pot. Not a faint smell but very strong and over powering and, frankly, incredibly off putting smell. I went to the front desk and the night desk man seemed aware of the issue and the solution was for someone to come up to my room with a bottle of febreeze. For a n...
Read more
Pros (+) Quiet
Cons (-) Over use of fabrreze in room, price, view, not a $200+ non refundable value. Forced to valet park in their lot.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the top dining options near the hotel?
Some of the top restaurants in the area include Flatbread Pizza Company, the Farmers Table, the Back Bay Grill, and Gilbert’s Chowder House.
What practical amenities are available in the guestrooms and suites?
Each guestroom and suite comes with a 42-inch LCD television, a spacious work desk, complimentary high-speed wireless Internet, and a coffeemaker. The bathroom is stocked with plush towels and offers a curved shower rod for convenience.
What can guests expect from the free hot breakfast each morning?
The hotel offers a free hot breakfast each morning, and on weekdays, On the Go breakfast bags are available for those in a hurry to start their day.
What are the common concerns about the hotel's amenities?
Some guests have mentioned concerns about the uncomfortable mattress, rude valet parkers, and the hotel's COVID restrictions.
When is the best time to visit the hotel?
The high season is in September, offering a great time to visit and enjoy the bay view establishment and the nearby attractions.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the waterfront comes highly recommended.
Consider Nearby Dining Options
The hotel is near many dining options, but guests noted limited choices for breakfast and drinks. Exploring nearby restaurants such as Flatbread Pizza Company and the Farmers Table is suggested for a wider variety.
Be Mindful of Parking Costs
Some guests found the valet parking expensive, so it may be worth considering alternative parking options nearby to save on costs.
Check Room Amenities
While the rooms were generally praised for being clean and comfortable, some guests encountered issues such as broken furniture and a shortage of toiletries. It's advisable to check the room amenities upon arrival and request any necessary items from the staff.
Explore Nearby Attractions
The hotel's proximity to the waterfront, shops, and restaurants makes it an ideal location for a leisurely walk. Guests recommended taking an audio self-guided walking tour of historic Portland and visiting the nearby Old Port and Maine Narrow Gauge Railroad Co. & Museum.
Consider Alternative Parking
Some guests found the valet parking expensive, so it may be worth considering alternative parking options nearby to save on costs.
Be Aware of Noise Levels
A few guests mentioned noise disturbances, such as hallway noise and loud fans in the rooms. Requesting a quieter room location or bringing earplugs may help ensure a peaceful stay.
Check for Special Requests
Guests who had specific needs, such as a top sheet on the bed or a chair installed in the tub, recommended confirming special requests with the hotel in advance to avoid any inconvenience upon arrival.
Take Advantage of On-the-Go Breakfast
For those in a hurry, the hotel offers On the Go breakfast bags on weekdays. Guests suggested grabbing one of these bags for a convenient and quick start to the day.
Consider Alternative Parking
Some guests found the valet parking expensive, so it may be worth considering alternative parking options nearby to save on costs.
Location
209 Fore Street, Portland, ME 04101
What's nearby
- United States Customhouse224 yd
- Shipyard Brewing Company368 yd
- Old Port402 yd
- Abyssinian Meeting House423 yd
- Commercial Street0.3 mi
- Portopera0.3 mi
- Maine Narrow Gauge Railroad Co. & Museum0.4 mi
- Cumberland County Civic Center0.4 mi
- Portland Observatory0.5 mi
- Wadsworth-Longfellow House0.5 mi
- Maine College of Art0.5 mi
- Children's Museum of Maine0.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn Portland Downtown - Waterfront
Low season | February |
|---|---|
High season | August |
Average price (weeknight) | $225 |
Average price (weekend night) | $313 |
When to book a room at Hampton Inn Portland Downtown - Waterfront
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hampton Inn Portland Downtown - Waterfront
FAQs when booking at Hampton Inn Portland Downtown - Waterfront
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in PortlandMost recommended
See most recommended stays in PortlandGood to know
Value for money | 8.0 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Portland |
Distance to airport | 3.1 mi |