Location great. Staff driendly
3 stars
Holiday Inn Portland-By The Bay
Photos of Holiday Inn Portland-By The Bay
Overview
Portland, Maine makes traveling with kids and pets easier at the Holiday Inn Portland By The Bay. At the hotel, kids stay and eat free.This lovely hotel offers great views of the Casco Bay There is also free access to wifi, shuttle services and coffee in the lobby. The hotel is centrally located which allows for easy access to many tourist attractions.
The room amenities within the 239 rooms include, but are not limited, to pillow menus, blackout shades, a mini-fridge, microwaves and full bathtubs in the bathrooms. The television offers digital channels, pay movies and if asked there is the ability to play video games, a favorite among the kids who stay here. The staff is quite friendly and the concierge services on-site have hot tips on local events and dining. Also, guests can utilize the laundry services and dry cleaning that is available on-site. The hotel also offers an indoor pool, fitness center and business center.
This Holiday Inn at Portland has an on-site restaurant called the Port of Call where guests can enjoy fresh New England cuisines for breakfast, lunch or dinner. A few favorites include the New England Cheese Board, The Bay Benedict and the Blackened Salmon Ciabatta.
Portland is home to many historic and fun attractions. This hotel is located near airports and trains making travel a bit more easier for guests. While staying at the Holiday in, guests have enjoyed visiting the Portland Museum of Art, the Hadlock Baseball Field, the Portland Expo, and many other wonderful attractions.
Latest deals for Holiday Inn Portland-By The Bay
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Portland-By The Bay
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free airport shuttle
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
General
- Mountain view
- Storage available
- Sea view
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Bathroom
- Hairdryer
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Walk-in shower
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Fishing
- Cycling
- Darts
- Hiking
- Ice skating
Pool and spa
- Heated pool
- Indoor pool
- Pool towels
- Sauna
Parking and transportation
- Parking
- Free airport shuttle
- Shuttle service (free)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness center
Reviews of Holiday Inn Portland-By The Bay
8.3
Very good
1585 verified ratings
Wonderful
793
Very good
286
Good
255
Okay
100
Fair
72
Mediocre
36
Poor
43
Summary of reviews
Guests say
Guests generally appreciated the hotel's location, with many highlighting it as a significant advantage of their stay. However, numerous complaints were raised regarding the cleanliness and maintenance of the rooms, mentioning issues such as holes in the walls, unstocked amenities, and visible wear and tear. Despite the friendly and helpful staff receiving praise, guests frequently expressed dissatisfaction with the comfort of the beds and the condition of the bathrooms. Overall, while the budget-friendly rates were acknowledged, the lack of adequate maintenance and attention to detail left some guests feeling disappointed.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.3 out of 10
1085 reviews
8.5 out of 10
196 reviews
8.6 out of 10
11 reviews
8.7 out of 10
8 reviews
All reviews
Pros (+) Great location. Downtown Portland is very nice Great staff Free coffee
Cons (-) Bed/Pillows weren't the best, but did the job
Pros (+) Room was very clean and was ready early.
Cons (-) The restaurant wasn't very good and their wait staff was horrible.
Cons (-) It was a big disappointment. The hotel was very dated, and the front desk staff was cold/unfriendly. This hotel should have cost below $100. Instead, we paid approx $375.
Pros (+) Location is ok, on the edge of easy walking distance to the Old Port area.
Cons (-) For the price would have expected bigger, nicer rooms. It was just "ok", not a great value for the price paid.
Pros (+) Best all around hotel stay in the area
Pros (+) Good location. Spacious room. Great view. The window in our room needed replacing, could have been an even better view. Good TV, comfortable bed with choices of pillows. We didn't eat at restaurant in hotel since it did not get good reviews.
Pros (+) There were no frills but my overnight stay was comfortable and refreshing. location right between Old Port and the Arts District was great.
Cons (-) No snack machines, just soda machines
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers an indoor pool, fitness center, and business center. Additionally, guests can enjoy fresh New England cuisines at the on-site restaurant, Port of Call, and utilize laundry services and dry cleaning.
How is the cleanliness of the hotel rooms and common areas?
While some guests mentioned issues with cleanliness, such as stained sheets and hair in the bathroom, others praised the hotel for being clean overall. The staff is attentive and works promptly on requests.
What practical information should guests know about parking?
Some guests found the parking garage tight and mentioned that it was challenging due to double-parked vehicles. Additionally, there were concerns about the high cost of parking.
What can guests expect from the hotel's staff and customer service?
The staff is described as friendly, welcoming, and attentive. They are known for promptly addressing requests and providing helpful recommendations for local attractions and dining.
When is the best time to visit the hotel?
The high season is in July, offering a great opportunity to enjoy the hotel's location near many historic and fun attractions in Portland, Maine.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Several guests highlighted the fantastic views of the harbor from their rooms, so consider requesting a room with a view for a more enjoyable stay.
Utilize the Free Shuttle Service
Take advantage of the hotel's free shuttle service, which guests found to be a convenient way to get around the area.
Check Out the On-Site Restaurant
Guests recommended trying the on-site restaurant, Port of Call, for fresh New England cuisine. The New England Cheese Board, The Bay Benedict, and the Blackened Salmon Ciabatta were mentioned as favorites.
Explore Nearby Attractions
The hotel's central location provides easy access to many tourist attractions, such as the Portland Museum of Art, Hadlock Baseball Field, and the Old Port, making it a great base for sightseeing.
Consider Room Amenities
Some guests noted the availability of amenities like pillow menus, blackout shades, and video games on request, so it's worth considering these when selecting a room.
Be Mindful of Parking
Several guests mentioned issues with the parking garage, including high fees and tight spaces, so it's advisable to consider alternative parking options if available.
Take Advantage of the Indoor Pool and Fitness Center
Guests appreciated the hotel's indoor pool and fitness center, so make sure to carve out some time to enjoy these facilities during your stay.
Inquire About Special Dietary Needs
If you have specific dietary requirements, consider requesting special diet menus or inquiring about food delivery to your accommodation to ensure a comfortable dining experience.
Seek Local Tips from Concierge
The friendly staff and concierge services can provide valuable insights into local events, dining recommendations, and nearby attractions, so don't hesitate to ask for their suggestions.
Check for Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues with cleanliness, so it's advisable to check the room upon arrival and report any concerns to the staff promptly.
Location
88 Spring Street, Portland, ME 04101
What's nearby
- Children's Museum of Maine118 yd
- Portland Museum of Art140 yd
- Victoria Mansion268 yd
- Maine College of Art294 yd
- Cumberland County Civic Center379 yd
- Wadsworth-Longfellow House383 yd
- Portland Club420 yd
- Monument Square0.3 mi
- Commercial Street0.4 mi
- Old Port0.4 mi
- Neal S. Dow House0.5 mi
- Merrill Auditorium0.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Portland-By The Bay
Low season | December |
|---|---|
High season | July |
Average price (weeknight) | $114 |
Average price (weekend night) | $200 |
When to book a room at Holiday Inn Portland-By The Bay
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Portland |
Distance to airport | 2.5 mi |