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Rooms were clean, staff were always pleasant. Most hotel beds are a back breaker, I am tall and suffer back pain from sleeping. The bed was the better of any hotel I have stayed in. Appearance was not great, breakfast room was converted from two rooms and was crowed. Pool area very small too crowded for more than one family, didn't feel comfortable to be there where everyone walking in parking lot would stare.
Located next to a good Mexican restaurant. Let's just say we were afraid to walk barefoot in the room. The carpet was badly stained. There was a dirty sock on the floor from the previous guest. Mirrors were dirty.
Close to Old Sacramento for the fireworks, easy to get to from the freeway. Asked for Riverfront room but could not see the river itself, only the levy
I enjoyed the pool and spa with my friend. We ended up staying there because I had to take my girlfriend to the airport early the next morning. The woman working the counter, I believe her name is Darline? Super friendly and wonderful! !! I didn't like.....nothing. :-)
I liked the cleanliness, the comfort, and convenience to the airport. The staff was professional. Light train noise, some neighbor rooms were noisy, the shower drain a little slow but all tolerable.
Nice clean room with fridge & microwave. Awesome breakfast provided for free & Mexican Restaurant next door with great food. Staff was friendly Nothing I didn't like.
Very clean, looked recently remodeled.
Thought I'd save some money. I did and sacrificed it to any comfort. The pillows were dead. Cigarette holes in the sheets. No place in the bathroom to put anything. If you just want a place to crash and nothing else, this will do. If you want any kind of comfort, this isn't the place.
quiet, nonsmoking, staff was attentive Rooms were old and out dated, the color was hideous, the bed hard, the continental breakfast was lacking, A/c units old and noisy.
close to airport. poor front desk check in service (slow slow slow!), room had not been cleaned, next room had a missing door handle on the inside (hard to get out and hard to lock), whole hotel is old and tired. Other than proximity to airport, nothing to recommend about this place. Do yourself a favor, and don't bother!
Very clean and comfortable, great place for the price.
I liked the location. I needed to be at the airport early. The beds were small, I think they were doubles, not queens. Looks like the bathroom could use a deep cleaning.
It was close to stuff, and it was a decent price at the last minute. The staff were very friendly. The room was old, had been smoked in, and while clean, felt seedy. If I could avoid it, I probably wouldn't stay here again.
Price, location were very good. One computer and printer available but monopolized by one guest.
The first room was a chain smoker room that was a non-smoking room, tht we had to ask for another. The TV was only a 17" tv, the towels were small and as rough as sandpaper and the room had mirrors for the head board and across the room, a little creepy.
This Super 8 provided the bare minimum but was at a convenient location for the business I needed to do. Staff were friendly and courteous. They had wifi, but since it had no password, it was apparently overwhelmed with traffic and I never succeeded in accessing it. There was a bare bones breakfast. I've been to Super 8s with hot food like waffles or omelets, this one had only very basic bread and cold cereal. I generally go for Super 8 because it combines value with wifi and enough breakfast to feel ready for my day. Not having a password on your wifi so that it is overwhelmed...not great, not having either waffles or eggs, oh dear...just left me unhappy starting my day.
Nothing. Front desk was not helpful with coordinating shuttle . Pillows were the size of kleenex. Elevator smelled like a bong. Room smelled like an ashtray.
there was only 2 bath towels in a room. i called staff to bring us more towels, they did not even show up. they don't have good internet connection at all. it was so getto. seems like honeless are hanging out around there.
The staff at ne check in was cordial when I checked in. After going to my room I left the site to tend to business app. On my way out i had to inform the checked in counter that there was only a wash cloth and hand towel, the refer was not working and the telephone did not work. Reading 8ther reviews, the towel are no surprise, but a telephone is useless if you can call the front desk or outside in case of any emergency. I got the towels. This motel/hotel had probably been a nice place at one time, but those days have passed. Lots of resident living. Not the best location if you have a family or a single person traveling by yourself. Spend a little more and feel safe. Unfortunately I thought I could handle a discounted hotel, but there is no excuse for not repairing or taking out items that do not function. The place had walls And doors that had been kicked in or punched. The carpet had large stains. The staff tried there best but it dint help.
Facility was dirty and short staffed.
Absoultey Nothing and waiting for my money to be returned to my account. This place is surrounded by drug users and it is filthy!!! I would not let me dog stay in that room. This place needs to totally reinvent itself for I would never recommend to others. Thank You
This place is horrible. Blood splatter on wall, door had been kicked in, filthy, drunkards fighting next door, previously on fire. I got my money back. Seriously stay away.
The price. And location to Old Town Roseville. It was an OK place to stay with my brother, for one night as we went to a concert nearby and had some drinks This is the kind of place I wouldn't mind staying in as a young 20 something year old. If I checked in with my wife, we would have checked out and gone elsewhere. Looked like it also had long term residents living there as well.
It was the worst hotel experience of my life. It was literally the worst experience I've ever had at at hotel. I will never ever stay at this location, and I will be more cautious about looking for hotels on kayak.com. I was locked out of my room for an entire night, and was promised to be let in to gather my belongings when the manager would bring a master key at 8:00am. The manager arrived with the key two hours late "due to traffic" that was non-existent and when the worker tried to open the door it didn't work. Over an hour later, a maintenance worker arrived and pulled out the AC unit and crawled through to retrieve my belongings. The room next to ours had the metal door completely smashed in and there was caution tape everywhere. The worker said it had been the site of a domestic violence incident. The blinds were completely open and we could see severe property damage and evidence of violence on the inside. It looked like a set from Breaking Bad. The room we stayed in was completely disgusting and we documented all of this with photographs.
Plenty of parking Lost my reservation, cigerette ashes on pillow cases, needle lid on floor, as well as more ashes and sunflower seeds. This was marked a smoke free room. Reserved a down stairs room, was given an upstairs room. A lady of the night was conducting her business next door. Broken glass littered the parking lot. Several intoxicated people riddled the area. You dont even need proof of identification or what room you're in to get a key. Lobby smelled of urine. Continental breakfast was toast, cereal, milk, and orange juice.
I liked how close it was to where I live There were NO towels, washcloths or bath mats. Also, when I stdyed there the cops were raiding the motel and had the streets blocked off. I feel I should have been compensated for the unconvinced!
Staff was efficient, friendly and helpful. Midnight check-in was not a problem. The room smelled heavily of mold and dust. The photo on the website is deceptive - the room isn't that nice. My shower wouldn't stop leaking, which probably contributed to the smell. It's a dive, but it's right by the freeway and I've stayed in worse places.
Hands down, the service! Whitney who was at the check in desk when I arrived was do helpful & was so nice about everything! She even laughed along with me while I was feeling so outa sorts and I went to my room in a completely different and better mood than I arrived in due to outrageous family issues that day. She assisted my aunt, who booked the room for me, who is completely challenged by anything involving technology. And was clear, precise but very patient and accommodating with her. Best experience ever!
The staff was nice and they were clear about giving directions. The tv and channels were good ones. The room we stayed in had a fridge, sink, and two top stoves. It also had a table with two seats and a couch. I liked how the closet had a curtain to cover your clothes. The room design was nice and better than it expected. I don't like how the tub was clogged up, but as I was about to call the front desk, the man who gave us our room called to make sure everything was ok in the room, so right away I told him and he sent the maintaince guy up. The bathroom could have been cleaner but it was not disgusting.
The staff. Very convenient to the airport. My non-smoking room smelled of smoke - bathroom not clean
The location was fantastic. However, all but one of the staff were curt and unfriendly. I was traveling for business. The water was shut off while I was mid shower. I literally had to go to my business meeting without having been able to rinse-out and style my hair. I was told there was an emergency water issue and they had to shut it off and "didn't have time to warn all the occupants". Would have been nice to have a warning. After, the front desk person was helpful in complying with my being given a refund due to the issues. At the end of it all I feel I was treated fairly given the inconvenience.
It doesnt look like much on the outside, but inside was pretty nice for the price. The beds were comfortable, the shower was hot, the WiFi worked relatively well, we had a microwave and a mini fridge, and we walked in to a freshly-cleaned room every night. We were in town for WizCon, which was just a short walk up the main street, as was downtown Sacramento, which was fun to walk around. The staff was very friendly. They gave us coupons for Dominos pizza (right down the road),helped us with anything we needed, and when a car was coming for us 4 hours after check out time, they arranged for a safe place for us to keep our bags. Overall a great experience. The street that it is on is a bit noisy, but you get what you pay for. Our room smelled slightly of smoke, but it was something that went away quickly once we opened the window or turned on the air conditioner. The good far outweighed the bad-- a good price for the stay we had.
Communicating w the front desk. Very rude
This place was dirty. It's one thing to have cob webs in the room (though not acceptable), but it's another thing when the cob webs are in the shower. Clearly hadn't been cleaned. The handle on the leaky faucet was broke, and there was some trash on the floor near the heater when I walked in.
I love how the bed had a light on the bed frame. I love how on the outside it looks like a cheap hotel till you get into the bedroom and it looked really nice. And the bed was nice. And the hot shower felt awesome after a long day on the road. How small the rooms were. Just needed to be a little bit bigger but other then that I really liked it
A couple blocks away, there are nice things. I suppose that the price was tolerable for the area. but you get what you pay for. Old location. "Breakfast" was some dry cereal. Location is noisy, frequent panhandlers and loud crazy homeless people outside. Frequent car alarms. Bed was uncomfortable. Pillows were flat as can be. Air conditioner worked sporadically. Hot water took a while to flow. Old broken tube TV.
The host was helpful in letting us use the phone to arrange a rental car and taxi at the end of our stay. It is a gamble how great your stay here will be. My room was as expected but one of my traveling companions did not have as good of luck. Her first room was not cleaned (someone had been very sick inside!) so she asked for another: the front door on her second room did not lock (this was particularly disturbing as it was on the ground floor and there are many vagrants in the area); her 3rd room was better than the other 2 but still smelled heavily of cigarette smoke despite the fact that it was non-smoking. You can try your luck!
It is relatively inexpensive. The bathroom was clean and everything in it worked well. The neighborhood is not great but not terrible. The police arrested someone in the parking lot. No alarm clock. The carpet is filthy. Some of the clientele is sketchy. A lot of noise at night - police cars, trains, people driving loud cars fast. The refrigerator made a loud and annoying noise every fifteen minutes or so and did not function properly.
The hotel was dirty and and manager was rude. Not even worth the 63 dollars
This place was a great value. It was clean and satisfactory. The building was a bit older, but I was extremely happy with the value of the place. Wallpaper was pealing off the wall and the bed a bit hard but no deal beakers.
the most dirty and smelly hotel i ever had the misfortune to visit.... I will never book another hotel through Kayak You are a fraud.....
The staff was friendly and kind. We needed a portable crib for our son and they don't have any available which made the stay more difficult. More of a adult place to stay I think.
Proximity to our primary downtown destination (about 10 min drive). Mostly clean, comfortable renovated room. Nice to have fridge and microwave. Good wifi. Friendly staff. Standard comfortable king size bed. Night #2, two cockroaches in bathroom. Seeing as how dinosaurs died out 65 million years ago, while cockroaches have thrived for 320 million years, I'm somewhat fascinated by these creatures and only about 75% grossed out. If this is a big issue for you, you may not want to stay here. My personal policy is to not kill any living thing, so I let them live. I lived as well. I did let staff lady know and she apologized and said they will work on it. Towels were small and pretty meh quality - we were glad we had our own. Also glad we had extra pillows as they only give you 2 on the bed and we like having more.
Owners are nice It was so disgusting that we booked a room at another hotel. The price was much higher, but I felt safe and clean.
clean, friendly staff, everything worked, great parking, safe area, economically friendly can't lock the deadbolt from the outside. no pool (LOL)
It's very clean & it meets my satisfaction. The only thing that I don't like is when we checked in. The lady at the front who checked us in is kinda rude. I don't like her attitude while she's checking us in.
Price is the only reason lm here, The rooms I've been in are very Noisey,and the beds and pillows are ok at best.But l know you don't get, Good rooms at similar bargin prices.
location and cost its useless security staff and his cones in the way
Extremely nice staff. Holes (from cigarettes and other) and stains on sheets. Door was always slightly ajar.
price good heater small room
Nothing,this whole trip has been a diaster Floors dirty, food under the bed had to ask for more towels
It's quiet and away from freeway Door has half inch gap on the bottom and debris was blowing into the room.
The quiet ness of my stay Nothing at all
This guest did not leave comments about this hotel.
since this motel only allows two people per room, that should be listed on the website.
The staff wÃ s wonderful. They answer sll of all of my questions. I will definitely be interested in staying again
The room was reasonably clean for a pet-friendly room. I have stayed at MANY Motel 6's- both corporate and franchise, and this was the worst check in experience of my life. It took twenty minutes after waiting for about 15 for the people in front of us. The had issue with my VERY LEGAL temporary driver's license and would not take it. They asked for an outrageous amount of information from my friend (who looks like a bit of a hippie) that they did not ask of any of the other guests. I felt we were profiled, and the staff was rude, incompetent, and unprofessional. They had an ARMED GUARD standing watch with his hand on his gun when we pulled into the parking lot. DO NOT GO TO THIS LOCATION!!!!!!!! It was the WORST!
Nothing to like about this place Everything, staff was rude and unhelpful, room smelled of smoke, bedspread had cigarette burns and blood on them. I had to take my daughter to urgent care for treatment of bed bug bites. If anyone is writing good reviews on this place, they are lying. Our visit was on 11/11/15.
Really great for the price. Affordable, clean, seemingly newly renovated room. Complex well lit with security guard. No option for early check in. I asked at the desk to check in at 1210pm... (to change and get ready to attend a buddy's wedding) they told me they would call me when a room was ready but they never did. I changed in my car :/ also you need an ID for each guest staying in the room and no outside guests after 8pm... that's kind of a hassle. My guess is that's to stop late night shady business issues? So it's kind of good in the sense that they're trying to keep the clientele classy... but what that says about this neighborhood is bad.
Looks sort of new Reeked of smoke in a non smoking room Cold seeped in through the front door
Melissa was very helpful and made certain my requests for a 1st floor room and early check-in were fulfilled. she is very efficient and kind!
The staff was friendly. I requested to have a room change because they gave me a smoking room. They said they could not change it because I already went in the room. I have to live with the smell. The walls are thin and I can hear people from other rooms. There are burn holes and marks on the linens from cigarettes. I only stayed for 5 hours and left to continue my travels. I was happy after leaving early. The neighborhood is alright but not the best place. It's almost at the ghetto. The price should be lower than they are pricing the rooms. I suggest to spend $20-$30 more dollars to Best Western a block away and it's much better and cleaner area. The pictures they advertise when selecting the room is very decieving. It's not real in person. Everything is old. The pIcs were probably before they opened. Never again.
The availablility of staff. I arrived at 2am and loved that I could still check in. The hotel was like any other. A little run down and we there was a needle in the bathroom. Not very clean.
I like the fact that we had free parking and it was close to an IHOP so we could have breakfast and relatively close to our destination. And it had air conditioning. The price was right for just a place to sleep and it was clean but the furniture was cheap. Someone was playing a stereo really loud til around midnight and couldn't get to sleep right away.The staff was a little rude & argumentative while checking in.
I didn't like anything My father got bit by fleas in this hotel when I asked for a refund I was told my the front desk girl the manager said 'no' when I told her about the situation she stated 'I just work for the manager, I can not do anything' this place sucked --- dolla
Staff was friendly Noisy night club on property. Thugs hanging out in parking lot.
I wasn't really expecting the best hotel when I got there but at least a semi clean room would have been nice. The bathroom was disgusting there was urine all over the toilet seat and the bed looked as if they had just made the bed with used sheets. My towels looked used too, so I asked for a few extra and got treated like I was asking for gold. Location isn't so bad.
Was nice and clean, friendly staff. Close to Ihop for Breakfast so that was nice.
Clean and pool People outside talking all night. Traffic noise
My friend and I needed a place close to the convention center and this place was definitely a stone's throw away which helped with commuting over the course of 3 days. It's not the most luxurious place, but if you just need a place to sleep, then this place is fine. Has some good sides and bad sides, but if you're on a budget and you have a buddy, this place is alright to stay at. Sometimes smelled a bit like smoke, but it might have been from the other rooms.
Clean Front desk sucks!
Room was OK .Not fancy, Location good. Owner antagonistic. Wanted to extend the stay. She said there were no more rooms available. Went onto Kayak and found a room for 3 nights. (Think they wanted to charge more for their rooms without the web site.) Kayak sent the reservation on their fax. She held it tight in her hand so that I could barely look at it. At each point in the negotiations she disappeared into her apartment without a word. There is NO customer service here. She said we would have to change rooms. But when her husband was at the desk, there was no problem in staying in the same room. Had mild diahrrea on the sheets only...they threatened a $150 surcharge when all they had to do was wash the sheets in bleach. The room next door were noisy till all hours of the night. An OK room but the management was horrible.
I liked the price and the ease of finding it from the Interstate. I had hoped it would be closer to Old Town as I had to take a cab back at evening's end.