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The room was clean and very comfortable. The staff was rude. The greeting person at the door didn't even greet us. The staff was awkward and made us feel uncomfortable.
Yes and thanks for good service
Clean facility with good amenities. Super staff. Attentive and efficient. Rooms are large and equipped with everything you need to include sundries. Location on the 50 makes for some noise in the rooms that face the highway, but it's reasonable.
Nice beds. Ac was wonderful. Tv was great. Didnt have any bad issues. Shower wasnt cleaned very well.
This hotel was the right price in a decent location. The front desk employee was very friendly and pleasant. The room was small, and since the door faces the outside, there was a lot of noise in the morning. If you're trying to sleep in, this is not the hotel for you. The air conditioner could have used a cleaning, as using it gave the room a musty smell. The TV setup was also strange - the remote was all but useless, and changing the channel required reaching around to the cable box and manually changing the station. No iron in the room.
Free WiFi and cable They had too many bugs
Location No water pressure in shower
No water pressure
Smoking rooms?! Idk Rude night manager, wouldn't give me the price advertised on their site, so I booked it on my phone. He couldn't find me in their system after booking and giving him the confirmation/reserve number. Refused to call their online booking department. I called, spoke with a representative and confirmed my reservation went through. The rep told me to have him call them. The guy STILL refused to call them. I called back (waited on hold yet again) the rep was kind enough to call the lobby. The next 15 min consisted of the employee arguing that he knows how to check for online reservations. After reluctantly doing the steps the phone rep suggested he was able to see my info......
Price! Not so clean, and definitely not friendly front desk clerk.
Close to freeway Mold in tub. Car break ins, in the parking lot in middle of the day.
Good check-in with nice conversation. Check-out was speedy.
My brother had to race and it served its function: we tested. Lots of restaurants close by to choose from. A Starbucks literally next door. The bathroom needs some upgrades. The handle to the close to close the sliding bathroom was broken on the inside, the paint on the sliding door was scraped off. The toilet seat was really off. The bathroom really needs an upgrade.
It was cheap and conveniently located It took about two hours to get checked in. The poor girl at the desk was all alone. No manager on site. The wait line was long and the phones were ringing constantly. Even people asking for towels were asked to wait untill she had time. The one coffee machine they have was broken. The toilet was dirty. The sink in the bathroom was about to fall off the wall. The shower had no water pressure and the head was about a foot too low to do much good. I couldn't get the Wi-Fi to work but didn't feel like bothering the girl again for help she had enough going on
It was dirty the walls the bathtub soap scum mildew hair in sink edge's around room carpet bedded vacuum. Their were someone's dirty under ware and a condom wraper not to mention food at head of bed. Wont be going back here again
Love the location and the room sizes were great!
The room was very clean and comfortable. Even though we were right by the elevator, it was very quiet. The breakfast buffet had everything from eggs to pancakes to fruit and cereal. The staff was very accommodating and friendly. I would recommend this hotel!
The staff was very friendly and helpful within the limitations of what they had to work with. The bed was very comfortable. I felt safe there and I was traveling alone, so feeling safe was a high priority. The pool and hot tub were nice. I could have overlooked some of the things I didn't like if it weren't for one thing. That was, two days before it was time for me to check out, the light in my bathroom burned out. There is one light in the bathroom, the shower is in there and the door won't stay open. So bathroom activities had to be completed in the dark! The morning after it burned out I went down to the desk and asked them to fix it. I then went to my conference. They wrote down my room number and said they would have maintenance take care of it. When I arrived home early evening, it was still burned out. I called down to the desk and asked what happened and could they please take care of it? They said that maintenance was gone for the day. Long story short- I spent the rest of my stay in the dark in the bathroom. To me it was absolutely ridiculous that they couldn't change the light bulb! The breakfast was ho-hum and there were no gluten free offering.
After a seven hour drive I arrived and was told that the room I reserved was unavailable and that the only room left was a smoking room. This is not acceptable. I was told by the woman at the front desk that I should have put a note on my reservation that I wanted a non smoking room. I reserved a non smoking room! I had no choice but to accept a room with a sofa bed. Upon exiting the elevator I was greeted with a cloud of cigarette smoke. I saw no smoking signs on all the doors. Once inside the room I opened the refrigerator to put my water inside and it was WARM. The unit was plugged in and turned on high. The room smelled like smoke. The bathroom had hair in the tub. I can only assume that the positive reviews are fake. AV The sofa bed was a flat wire mattress that nobody could sleep on so I slept on the floor. AVOID unless you're a heavy smoker who doesn't like cleanliness or a good nights sleep.
The price was very reasonable. The fact it allows pets was great. Nice new TV. Small breakfast included.
The person at the front desk was very nice and kind. Also... answer all my questions. The pool wasn't open for my kids. That's one reason I decided to choose La Quinta with a reasonable hotel price.
The free breakfast, mini-fridge, and microwave in the room helped save money on the working trip. The staff was friendly, especially at breakfast. The public carpets needed vacuuming. The mattress was old and needed to be replaced.
When we arrived there was a mix up with the rooms and our kids were going to have to stay across the hall, spliting up the family. They found a way to get our rooms adjoining and it made the trip perfect for our whole family. There were small cosmetic issues but the staff more than made up for them.
The room was amazing The back door of the building was not working
It was a mini suite, great breakfast, helpful staff The toilet kept running The shower/bathtub water controls were not working right My room was not cleaned the second day, I had to go to the desk for another towel and shampoo
Lack of hotel amenities, snack center had stale items, no water in snack center. Didn't have transportation to airport. Minimal parking due to construction.
Breakfast was nice. The manager was a jewel. Not all the entrances were handicapped accessible so my husband had to go around to other doors.
This guest did not leave comments about this hotel.
The staff was pleasant, check-in was quick and easy. The room was a suite with separate sleeping quarters. 2 TV's, a mini fridge, microwave, iron, etc. Windows actually open for some fresh air which I like! I hate I had to miss the omelet breakfast! ;)
overall clean and good location The staff was very particular. I was given a card to have breakfast - when I went down to get coffee and a bagel I was highly questioned about where I was staying and was I allowed to be there? No one else was there, but the staff was highly suspicious.
Great room and service! Under renovations in the main building, but no big deal because they were happy to upgrade
This guest did not leave comments about this hotel.
The location is conveniently located next to I-50. The hotel needs a major remodel. The rugs were all worn out and the rooms look outdated.
Nice design room Bathtub drainage issues!
Large, clean room with full kitchen and 2 flat screens. Great!
The people at the front desk were Very friendly I came into town for work. I got up early Sunday to go for a run. 16 miles. I got back to the hotel at 10:03 with hopes of a good breakfast. Knowing they said breakfast closed at 10AM. I asked if I could have a waffle and got told no because it was after 10. I was still in my running gear so it was apparent that I was busy during breakfast hours. It would have been nice to have a good meal instead of cold cereal after my run.
You allowed us to have our dogs. The staff was very accommodating me. The room was awkwardly furnished no table and chair a lot of open space.
Enjoyed the gym. Breakfast was healthy and tasted good. Some road noise due to freeway proximity but if air conditioner running was not a bother.
I went to have a relaxing weekend and sit by a pool get in a hot tub. The hotel was packed with kids
Hotel was very clean and well organized. We stayed during some athletic competition and there were kids everywhere. Having said that the staff did a great job of resupplying the breakfast. Which is nearly an impossible feat when you have so many kids running wild with parents that could not care less. I would highly recommend great place good value Hotel was very clean and well organized. It is next to the freeway so request a room on the opposite side. However, either side I'm sure you will be happy.
Nice hot breakfast in the morning. Big soft bed. Very clean
It was very clean, room was spacious, staff was very nice, and the free breakfast was very good. No
Very clean rooms and the variety of breakfast items each morning. The price was very reasonable as well. Ice machine on 3rd floor not working very well.
Reasonable price and located near meeting and restaurants. No microwave or refrigerator in room; OK for our one-night stay but not for longer stay.
Clean, comfortable, friendly staff. Room has mini fridge and microwave.
This hotel was great! Clean, perfect location. Staff was great. Beds very comfortable. Breakfast was very good. Scrambled eggs, a meat (sausage, or bacon) potatoes , oatmeal, waffle maker, fruit, cold cereal , toaster for toast, bagels. And muffins! You may want to take your pillow. Theirs were a little flat.
Very quiet and clean. Spacious, comfortable room The pool area was terrible. Too small with awful air quality.The shower head was too high and not only hard to reach but very stiff and hard to adjust. Dangerous getting on edge of tub to adjust it. Bathtub sloped in on siddueand flexed. Slippery.
Best Hotel I have ever stayed in 3 1/2 stars. Pool hours are 6am to midnight. Awesome free breakfast.
the breakfast was the best part of my stay there i didn't like how the staff was rude to me and my guests also they kept my deposit for incidentals because i left my plates from breakfast in the room
Nice, large, clean, comfortable room with all necessities provided. Friendly staff, many good choices for breakfast and breakfast area meticulous. Quiet location, plenty of parking. Very pleasant stay. No
Family friendly and the indoor pool! No
Pretty basic and straightforward No breakfast included. Noisy room next to freeway. halls seem very dated.
Very comfortable beds and pillows. Every staff member we encountered was curteous and accomodating.
Easy access to fwy; many restaurants and stores near by Would have been nice if TV had a Spanish channel
Clean and comfortable AC set up strange. Wall thermometer didn't control unit
Facilities were run down. Many people were wondering the hall late at night, not allowing sleep.
The unit included a kitchenette, full size sofa, small dining table, flat screen TV, free internet. It was modern and clean.
The location felt cozy The breakfast was mediocre. Coffe tasted acidic, orange juice was watered down limited selection
Large cockroach in bathroom, poorly maintained accessible shower ( replacement shower head couldn't be used without holding in hand). Toilet ran all night.
The room and property were much better than I expected. Granted, I wasn't expecting much, it was the lowest priced room available in the area. But, I think they have recently renovated. My room was actually really nice. Clean, newer furnishings, nice layout, it was on the 4th floor so it even had a nice view of the mountains (and a sketchy convenience store, but I ignored that). The grounds were clean, nothing spectacular, but no surprises either. It's a Days Inn in Rancho Cordova; don't expect the Citizen. That being said, if someone needs a convenient, inexpensive, one or two-nighter, I wouldn't hesitate to recommend. Everything was fine. The front desk person was a bit clueless and not very creative when it comes to problem solving ("Our policy is..."). That wasn't all that unexpected.
Room was clean and comfortable, the heater worked better and was quieter than many I've dealt with, reception was pleasant and helpful. Lighting in bathroom was not as good as I would have liked.
Location of property was close to business destination. Check in was fast. Not a fan of hardcopy credit card carbon printed draft. WiFi was free. Lots of TV channels. Assigned 1st room with no top safety bolt latched. Assigned another.... which had 2 other occupants already crawling up the walls. Told desk and was reassigned previous room. Used chair to provide extra security at door. Only got about 3.5 hours of broken sleep above my blankets and fully clothed. Would not recommend that anyone stay here.
Price Not enough electrical outlets. Bring a power strip. They didn't even have enough outlets in the room to plug in all the lamps that were in the room.
Location was great! Staff was very kind and understanding. Where do I begin? Let's see... The room we booked was supposed to come with a fridge and microwave. Neither were in the room when we arrived. Thankfully the staff was kind and we got a fridge by the end of day one. The air conditioning units aren't clean. We happened to be there during the hottest week of the year - 100 or more degrees every day, so the air was on non-stop. My mother got sick from the dust and mold in the unit. On the second night there, a group of guys were hanging out, overlooking the pool. No big deal, right? Wrong! After they beat up a guy for pulling a gun on them, the cops handcuffed two of them for selling drugs. Because my four year old daughter was with us, we decided it was best to change hotels for the rest of our week
Staff courteous. Room clean We could hear neighboring room's conversation. No microwave or refrigerator, but understand they have been renovating.
The location off of the interstate . Very quick. Reserved a smoking room, got there and they say they were booked. The computers were down when I checked in and waited over 20 minutes to get checked in. Then she said the computers are down come sign the papers in the morning . Was disappointed is all.
Worst night ever! Will not, would not ever recommend this place. Up all night due to yelling, fights, police, etc. No thank you.
As always, the Residence Inn was very clean, with friendly professional staff. Amenities were great: indoor pool & jacuzzi, gym, full hot breakfast among lots of other foods, free parking. Everything was very clean and everyone was very friendly.
Right next to the children's museum. Great breakfast.
Located close to freeway. Clean. Has Swimming Pool. Spacious room and breakfast that you can actually enjoy. The heater was pretty loud at times. I've notified the management and hope they can fix it.
The room was very clean and spacious . Breakfast was The best Stay Was too short. Can't comment
The staff were very helpful and the amenities were very nice. The mattresses and bedding was uncomfortable and low quality compared to the rest of the quality of the hotel.
Amazing employees Nothing :)
The staff was very friendly. Our coffe pot in our room was missing pieces so we couldn't brew coffee.
Xlnt! Much better than expected. Very impressed. Great value. Clean, comfortable, all employees very kind & helpful. I'd stay there again every time. Close to va Hosp at Mather Field. Suggestion: Should have a notice at front desk that va Shuttle is available to patients by calling 916...-.....
good value for money. McDonalds right beside it :) They said there is wi-fi but it's actually only near the front desk. Not very clean but acceptable.
location On arrival, they said I had no reservation even when I showed email verifying reservation. Bad customer service, begrudgingly gave us a room. Paid for king bed, got a queen. TV did not work (bad satellite connection?). Bathroom door broken, very hard to open/close.
Friendly staff ! They tryed to do their best to please the guests. No all fine
The staff member (with gorgeous black and gold nails) was extremely helpful and friendly. The location was nearby a CVS and wal-mart, and we were able to get right onto the road from there. Clean rooms, comfortable beds. Other than a few people and/or their children slamming their doors at unholy hours (although the doors ARE heavy and loud slamming without even trying) it was a pleasant stay. Their continental breakfast was on point, we were able to have a quality breakfast on the cheap and I'll definitely be back. The doors. What classy guy decided that a hotel should have doors that slam with enough force to shake the building? I'd like to blame trashy neighbors, but really, I had a hard time going in and out without it sounding like my partner and I were having a heated argument.
We walked into the room with a wet towel still on the ground. The bed sunk in the middle and the tubs did not plug up for a bath. Will go somewhere else next time. We walked into the room with a wet towel still on the ground. The bed sunk in the middle and the tubs did not plug up for a bath. Will go somewhere else next time.
Very helpful staff, good value, decent rooms, also decent continental breakfast.
This is one of the nicest rooms I have ever stayed in They didn't honor the kayak price. It was almost $30 more
noisy. you can hear the neighbor's TV going all night and the AC/heat is super loud. The door doesn't seal well and the highway noise is very audible.
Breakfast was excellent and well prepared Room was small and a bit cramped
The person I went with Wi fi TV reception art microwave coffee
We booked the room and they didn't even have a room for us. Completely horrible and rude as well. The women behind the front desk was a witch. How can you be so rude when you're supposed to have a room for us and I have a confirmation number and everything.
The chairs were broken and mismatched. The bed was the worst I've ever had. I ended up leaving before midnight to another hotel. Not at all what was advertised.