Pros: I liked the car that I did receive though upon arrival they tried to give me something that WOULD NOT accommodate. But they gave me a Ford Escape which fulfilled all my expectations for my trip and it was a car that handled my needs along my journey. If I could I would buy this vehicle in the future.
Cons: When I arrived to pick the vehicle up, the clerk behind the desk was rude ( an Indian lady) . The attendant that was suppose to show the car to me, showed me something I did not reserve and did not like and he was very sloppy in his appearance. Once we changed vehicle's I asked the attendant to show me the spare tire just in case I got a flat on my trip...he did not know where the spare tire was.
I asked the attended to show me how the devices inside the car, he barley new what was talking about. Then he left me with the car and went to some other customers though I was not finished asking questions. He needs training
When I arrived from my trip the current agent behind the desk was still very rude and still carried and attitude. She needs more training.