Recco Hotels

The staff was able to speak English fairly well and was quite helpfull answering my questions. The airconditioned room was ok. The fitness and spa are both a joke and all machines are out of order. The hotel is situated near a busy road. I would have appreciated it if staff had shown us around. We had to find out the location of the facilities and the parking spaces.

Nice staff, very good cuisine, fresh seafood and gourmet dishes. The hotel is very old, the recent renovation is not in line with 4 star rating, the interiors are really poor, the bathroom looks like a bathroom in a budget hostel.

location we stayed at this hotel purely because it advertised a swimming pool . Only to discover that you have to pay 36 euro to have access to the pool , per person per 24 hours . A complete rip off . Have never experienced this in any hotel world wide . The service is Not 5* , Front desk staff answer the telephone whilst attending to a customer, anyone in the service industry would know that this is a definate No No ?? for the price of this hotel for one night you should be able to get 2 nights at an equally nice hotel . If you want 5 star service and facilitys forget Italy , Go to Dubai ...

Fantastic location and facilities. Only disappointment was the Lord Byron Restaurant. Food disappointing and given the cost very poor value.

perfect location...perfect views ...most luxourios in portofino coast but rooms to be renovated and there must be coffee an tea facilieties in the room but over all a very pleasent stay in great portofino..

personel was veery well prepared for guests. I just want to heat up food for our son and when lift stoped on 0 porter have seen me with bottles. he ask somebody, no question to me before, to come and help me. thew manager, probably, ran to me, took all my things and ask: how long in oven? I said 30 sec. he said I am back in 50 sec. excelent. thanks. poor breakfast without any idea, unfortunately.

very nice place good hotel

Poor air conditioning and no place to sit in room or lobby to read.

nice room food was not so good.

The hotel is, in general, good to excellent. Our problem was with our dog. They say that pets are accepted - but "tolerated" would be a better word. They did provide an evening meal for the dog (meat scraps + rice) - for a cost of an extra EUR 12 per night - but the problem is that dogs are not allowed in their splendid gardens nor on their (tiny) beach,In short, if you have a dog, go elsewhere.

We were offered an upgrade for a supplement which gave us a junior suite. This room was on the top floor of the main hotel building with 2 balconies looking out towards bay and sea respectively. The balcony was a wonderful place to take in a leisurely breakfast. The hotel has an excellent position and is within easy walking distance of the town. The rooms are certainly not what one might consider as 4 star and the downstairs area is certainly rather sparse. That being said this seems to be the norm in most of the 4 star hotels including those much more expensive than the Metropole.

friendly cozy comfy reasonable quiet location need facelift getting on...

Peacefull and relaxing atmosphere. Close to the shops and restaurants. Nice lunch restaurant overlooking beutifull bay. Nice staff. It was not annoying fir us but the average age was about 80! We made jokes about staying in a retirement home...

I liked the park, staff was friendly, breakfast was ok Old furniture, noise from the street

The location is fantastic--right across the road from the Med Sea. It is a little expensive, but so is that whole area.

The hotel is well positionned The room was very small. The bed was old and the deco was old-faashioned

The view The rooftop terrace was closed and the amenities listed were not all available. The air conditioning was too hot and we could not turn it down, hence we had to sleep with the terrace door open which was noisy, and the hotel staff told us the next morning that they can turn off the heating at the desk. The menu was too restricted.

We had a beautiful view of the harbor from our room. Complimentary breakfast very good. Convenient location. Internet available on site. Nothing

it was great to have an ocean view room with a balcony for this price in this area various choice of food for breakfast convenient to have a busstop right in front of the hotel the room is cosy and very clean but decoration is a bit serious / business like for a resort hotel