Rent a BMW in Redmond

Coke bottle with coke inside in the back seat floor. Bad battery and incorrect diagnosis from the emergency service. They said key was not detected because of the remote battery. I had to call AAA to jumpstart. They said only 4v and needed new battery.

2.0 Poor

Feb 2024

The car had trash, old coke bottle in the back seat. The emergency service told me the remote battery was bad when it said key not detected. And to go get it replaced. But then the car would start and had to call AAA and they said only 4v on the battery and needed a new one. They jumped started it and I had to take it back and couldnt fill up the gas because if I shut off the engine I would have been stuck again. But they did give me another vehicle so that was good. But I wish they had checked out the first car better.

10.0 Wonderful

Jan 2024

It was quick and easy. I needed a last minute car to drive from bend to sf. My flight was unexpectedly canceled. Budget hooked me up with a one day rental. The car performed great and I was able to get back home.

6.0 Okay

Dec 2023

Car had a slow leak in rear tire but customer service was great with a refund and a voucher for future rental!

10.0 Wonderful

Feb 2020

Pros:

The staff was helpful and friendly. The car was clean (minus a little earthy smell, but I put a lavender car refresher in it and it soon went away.) the price was wonderful, and the ease of service was great!

8.0 Very good

Nov 2019

Pros:

Staff was helpful in both Bend and Carlsbad.

Cons:

Van was dirty. Baby puke or spilled milk inside the van. Windows inside were so dirty that at dawn, I couldn't see through them.

Alamo

8.6

Very good

32 reviews

Cleanliness

8.9

Comfort

8.9

Pick-up/Drop-off

8.7

Value for money

8.5

One location in Redmond

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Locations in Redmond

2522 Se Jessie Butler Cir

+1 844 370 7398

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

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10.0 Wonderful

Feb 2024

Customer service in Redmond was the best I’ve ever experienced. Our representative made it simple. He was beyond reproach.

10.0 Wonderful

May 2021

Pros:

Pickup and drop off was really easy to find and made simple. Enjoyed everything about my experience.

Cons:

Nothing . Was so quick and easy

10.0 Wonderful

Dec 2018

Pros:

Why rent at hertz when you can rent at Alamo?

10.0 Wonderful

Nov 2018

Pros:

Fast and easy return, nice customer service

4.8 Mediocre

May 2017

Pros:

The car was small and fun to drive.

Cons:

The car was small and we could barely fit our camping gear in it. The check engine/oil change light was on from the time we picked it up (obviously I didn't go get an oil change on my vacation) to the time we dropped it off. The tire pressure was low and the car needed its tires rotated as the steering wheel would vibrate at any speed above 45 mph. Overall I was okay with the price but was anxious the entire time driving the car that I would be charged in excess for preexiting conditions...

10.0 Wonderful

Mar 2017

Pros:

We realized the car we originally rented was too small we were able to get an upgrade for minimal dollars.

Hertz

8.2

Very good

41 reviews

Cleanliness

8.2

Comfort

8.3

Pick-up/Drop-off

8.2

Value for money

8.1

One location in Redmond

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Locations in Redmond

2522 Se Jesse Butler Circle

+1 541 923 1411

Monday	08:30 - 23:59
Tuesday	08:30 - 23:59
Wednesday	08:30 - 23:59
Thursday	08:30 - 23:59
Friday	08:30 - 23:59
Saturday	09:00 - 23:59
Sunday	09:00 - 23:59

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2.0 Poor

Dec 2021

Listing guidelines for rentals on the site would have been helpful.

8.0 Very good

May 2021

Cons:

Would have liked a choice of car as in SUV ..

2.8 Poor

May 2020

Pros:

The low price.

Cons:

The agent was not at the desk when I got there. A neighboring car agent had to text her to call her back to the airport. Waited 20 minutes to get service. Then, I went out to my car and found it was a tiny economy car (Ford Fiesta) when I ordered a compact car (“Ford Focus or similar). When I went back to desk to change cars it was now 6:03pm, and she was gone with everything locked up and closed. Had she been there when I arrived for my reservation there would have been time to deal with it. Instead I was forced to drive that tin can car for an 11 hour trip, and felt unsafe. The car had horrible seat stains and generally not clean. So basically everything could have been better about the experience except the price.

10.0 Wonderful

Mar 2020

Pros:

Staff at RDM was excellent.

Cons:

Staff at Denver - Stapleton need training on returns from RDM.

7.6 Good

Feb 2020

Pros:

The staff was great at both locations

Cons:

Better signs for the drop off location we had a hard time finding it

10.0 Wonderful

Aug 2019

Pros:

The staff was very friendly and helpful

Avis

8.9

Very good

28 reviews

Best rated

Cleanliness

8.7

Comfort

9.2

Pick-up/Drop-off

8.9

Value for money

8.3

One location in Redmond

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Locations in Redmond

2522 Se Jessie Butler Circle

+1 541 923 3750

Monday	08:30 - 23:59
Tuesday	08:30 - 23:59
Wednesday	08:30 - 23:59
Thursday	08:30 - 23:59
Friday	08:30 - 23:59
Saturday	09:00 - 23:59
Sunday	09:00 - 23:59

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9.6 Wonderful

Oct 2020

Pros:

They upgraded me to a Jeep Cherokee! Very friendly staff, super efficient in getting the rental car, will use again

Cons:

Outside of Jeep was slightly dirty.

5.2 Fair

Oct 2019

Pros:

Pickup easy and helpful. The bad was that I WAS NOT told that there was to be a $100 one way fee. I was not told until I dropped off the vehicle. I am very upset over the whole situation.

Cons:

To have been told before hand. I rented the car for a total of about 3 hours of driving to find out that I would have an additional $100 fee added for one way which I told them I was going one way BUT THEY didn't tell me of the additional fee. I will NEVER rent from them again!

9.6 Wonderful

Feb 2019

Pros:

Friendly staff and super helpful

Cons:

There was NO ice/snow scrapper. We rented a car in Bend, Oregon in winter. The second day there was a snow storm. The front wheel drive and all season tires served us well but I was disappointed to not find any sort of ice/snow scrapper in the car. I purchased one and left it in the car.

8.4 Very good

Oct 2018

Pros:

The drop off was fine.

10.0 Wonderful

Feb 2018

Pros:

Very convenient at Redmond Airport

9.6 Wonderful

Jul 2017

Pros:

Clean car, no problems, handled well

Cons:

No cruise control that I could find.

National

8.7

Very good

9 reviews

Cleanliness

8.7

Comfort

8.7

Pick-up/Drop-off

9.3

Value for money

8.3

One location in Redmond

Show locations

Locations in Redmond

2522 Se Jessie Butler Cir

+1 844 370 7399

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

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10.0 Wonderful

May 2021

Pros:

Very nice staff who were efficient and helpful.

Cons:

Make it less expensive?

7.6 Good

Jan 2019

Cons:

We reserved an SUV, but when we arrived they didn't have any SUVs. We got a pick up truck. It was raining. Not ideal for our suitcases. They told us to call the Bend office in the morning to get an SUV in Bend (45 min from our house), but when we called, they didn't have any either. So, we were stuck with the truck. Luckily, the weather worked with us, and it wasn't a fiasco. No discount offered.

2.0 Poor

Dec 2016

Cons:

My flight came in late and the National office was closed. I was stranded without a car.

Enterprise Rent-A-Car

8.4

Very good

27 reviews

Cleanliness

8.4

Comfort

8.6

Pick-up/Drop-off

8.5

Value for money

8.4

2 locations in Redmond

Show locations

Locations in Redmond

2522 Se Jessie Butler Cir

+1 833 827 6502

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	08:00 - 23:59
Sunday	08:00 - 23:59

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3113 S Hwy 97

+1 541 699 3134

Monday	08:00 - 23:59
Tuesday	08:00 - 23:59
Wednesday	08:00 - 23:59
Thursday	08:00 - 23:59
Friday	08:00 - 23:59
Saturday	00:00 - 00:00
Sunday	00:00 - 00:00

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4.0 Mediocre

May 2021

Pros:

Drop off super easy because it’s such a small airport

Cons:

First, it was MY mistake by reserving a car at the OFF AIRPOT enterprise. The ON AIRPORT enterprise clerk was no help at all. Wouldnt call the offsite spot for us, wouldnt help us get a ride (Redmond has no shuttles) to the offsite location, looked at his cell phone while we talked to him instead of looking at us (and didnt even pretend) to care. Crummy attitude. If I were his boss I’d fire him.

10.0 Wonderful

Apr 2021

Pros:

Very friendly staff. Easy pick up and drop off

10.0 Wonderful

Jun 2020

Pros:

Complementary upgrade was great!

10.0 Wonderful

May 2020

Pros:

Super friendly staff at Redmond.

Cons:

No Covid 19

10.0 Wonderful

Feb 2020

Pros:

staff was excellent and accommodating

10.0 Wonderful

Feb 2017

Pros:

Wes flexible and generous to make sure I got the right car at the right price.

190 travelers who rented a car in Redmond gave the car agency they used an average rating of 8.5

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