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Best Richmond hotels
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1
$289+
Overview
Reviews
With a stay at Birchwood Inn in Lenox, you'll be in the suburbs, within a 5-minute drive of Tanglewood Music Center and Lenox Library. Free self parking is available onsite.
8.3 Excellent
Pros: Breakfast should offer alternate items. Location was great. Hosts were very friendly and always available.
Cons: It was a tough climb to second floor bedroom. It should have been highlighted in the booking process.
10.0 Excellent
Pros: From the cozy decor to the scrumptious breakfasts, Birchwood Inn is one of a kind! Tom and Debbie, the innkeepers, serve up a warm, hospitable atmosphere from the moment you step out of your car. The location is just steps away from downtown Lenox. We walked to Tanglewood and enjoyed a concert there. We also paddle boarded at the Stockbridge Bowl and walked on the trails of the Mass Audobon's Pleasant Valley Wildlife Sanctuary. Brenda, their treasure of a cook, creates delicious breakfasts and baked goods that are fit for the gods! Finally, I must mention the sweet, homemade treats laid out for guests to nosh on any time of the day. A gem of a place!
10.0 Excellent
Pros: Breakfast was amazing!
10.0 Excellent
Pros: The Birchwood Inn was charming and historical yet tasteful and modern in its amenities. The hospitality was truly excellent. My husband and I spent a night at the inn for our anniversary, and Tom was so welcoming and helpful. The breakfast was gourmet. Could not recommend more.
9.5 Excellent
Pros: The hosts were absolutely charming. It was a real haven
Cons: Nothing
9.5 Excellent
Pros: The owners Tom and Debbie put their love into every detail of the B&B experience - the flowers out on the porch, the garden, the amazing breakfast, the cookies (oh so good). The room was spacious and comfort, super clean and beautiful.
Cons: that we had to leave back home after such an amazing weekend ;)
7.7 Good
Pros: The owner was very nice. The home is very comfortable. The location is great.
Cons: The furnishings need updating. The bedding needs updating with better quality pillows, down comforters, white duvets. Its a little old fashioned. Would like to see an updated kitchen and it would be helpful if the service understood the history of the home and surrounding areas. Would also be nice to have less sugary options for breakfast.
9.5 Excellent
Cons: A bit overpriced due to not going directly to the actual Birchwood website, which is what we tried to do, but were misdirected by the booking.com site. We just need to be more careful next time. The B&B was great, though.
10.0 Excellent
Pros: Debbie and Tom were the most gracious and helpful hosts. We enjoyed meeting them and hearing their story. Their inn is absolutely serene and the cleanliness was up to my very high standards! The breakfast was superb, especially the maple bacon scones!!!! My favorite part of our stay was enjoying some wine on the huge porch. It was so relaxing
Cons: I disliked that we didn't stay more than one night!
10.0 Excellent
Pros: The inn is lovely. The grounds lush with flowers and trees. The front porch looks out on lovely gardens. Close walk to town, but not right in town, which is great. The breakfast was delicious and plentiful. Home baked goodies, eggs and fruit. Our room lovingly decorated and comfortable with all amenities. We will definitely stay at he Birchwood Inn again!
10.0 Excellent
Pros: Place was spotless, breakfast was outstanding
2
$157+
Overview
Reviews
With a stay at The Cornell Inn, Lenox in Lenox, you'll be near ski lifts, within a 5-minute drive of Tanglewood Music Center and Lenox Library. Featured amenities include a computer station, complimentary newspapers in the lobby, and luggage storage. Free self parking is available onsite.
10.0 Excellent
Pros: Awesome location, beautiful grounds, fantastic beakfast and friendly staff
10.0 Excellent
Pros: The grounds were very lovely - great to sit on the porch and rest and read. Our room was very cute and clean and comfortable. Room had a fireplace and nice bathroom.
Cons: Wasn’t fond of the breakfast. They had a number of selections but the food was not prepared very well and cold. I ate very little.
9.3 Excellent
Pros: We enjoyed the breakfast offering. Quiet location and well kept property.
Cons: Miss not having two comfortable chairs in the room.
10.0 Excellent
Pros: Breakfast (sometimes buffet, sometimes made-to-order, always great), hosts, porches with rocking chairs, fish pond with waterfall and frogs, comfortable rooms, short ride to Tanglewood, Stockbridge, etc.
10.0 Excellent
Pros: Quiet, well maintained, delightful hosts that worked hard to ensure our comfort during our stay. Comfortable and well maintained room with private outside sitting area. Beautiful grounds and old spring fed koi pond. Lovely dining patio for breakfast or sitting. Overall, an excellent stay.
Cons: Absolutely nothing.
9.5 Excellent
Pros: Owners very helpful and gracious.
9.5 Excellent
Pros: Innkeeper very helpful, present, available to patrons. Also loved that it’s adjacent to a wonderful hiking area, Kennedy Park. Also very easy and quick to walk to downtown Lenox.
8.8 Excellent
Pros: We weren't in the main house; our room turned out to be in the nearby carriage house. However, this meant we had a balcony that viewed the woods and were further away from the road, so less traffic noise. (It rained during our stay, which was rather romantic.) The room was small but really lovely. A quite extensive breakfast buffet was served at the charming main house. The staff was very accommodating.
Cons: -
10.0 Excellent
Pros: Everything! Owners are personable and extremely helpful. Rooms are beautifully decorated and very clean. Location is very convenient. Wonderful stay! Highly recommend!
Cons: Nothing!
10.0 Excellent
Pros: The owner, who made himself available to assist us in any way. Very personal service.
6.8 Good
Pros: Unfortunately, we did not like the breakfast and would expect a bit more in variety and some decent bread.
10.0 Excellent
Pros: The breakfast was varied and delicious every day. Our room had been newly updated, was nicely decorated and had a very nice bathroom. The family that owns the Inn were very friendly and helpful. We would definitely go back here again.
3
$278+
Overview
Reviews
With a stay at Hampton Terrace Inn in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and Ventfort Hall Mansion and Gilded Age Museum. Featured amenities include complimentary newspapers in the lobby and a library. Free self parking is available onsite.
10.0 Excellent
Pros: Great breakfast Great location Comfortable bed Great place to relax Stan (owner) goes above and beyond to make your stay very enjoyable
9.3 Excellent
Pros: The breakfast is always tremendous fresh, hot , and varied.
Cons: All was well
9.5 Excellent
Pros: Very quaint and hospitable host. Great location.
Cons: The television was quite small.
10.0 Excellent
Pros: We were welcomed by Stan, the owner who immediately gave us a tour of the inn and gave us valuable information about our stay. The breakfasts were scrumptious, the location ideal, and the heated pool an extra bonus. Warm and welcoming, we would certainly come back again!!!
Cons: The only thing we didn't like is that we couldn't stay longer...it was one of the most relaxing vacations we've ever had.
8.3 Excellent
Pros: Location was convenient walking distance to many restaurants and shops.
10.0 Excellent
Pros: Fireplace and jacuzzi in the room make it a wonderful destination for a relaxing winter weekend. The breakfast was delicious. The property is well maintained and the amenities were plenty, free water and coffee, plates and glasses provided in main house for individual use. The community rooms were also very inviting and comfy. We definately recommend this place and will surely be back soon!
10.0 Excellent
Pros: Very clean , great area !
Cons: One of the Jets in the jucuzzi wasn’t working
10.0 Excellent
Pros: We loved the Hampton Terrace Inn. What a fantastic place!!! Stan greeted us when we arrived and gave us a tour of the main house and the grounds. He was a terrific host. The room was charming and beautiful as was the bathroom. The breakfast was amazing as well. We hung out in the common area a bit and this was like a hallmark movie. It was decorated for Christmas. This was also a terrific location. You are a stone’s throw from the village and some of the amazing restaurants. This is one of the best places I have ever stayed....don’t think twice....stay here.
10.0 Excellent
Pros: Beautiful old house. Comfortable bed. Quiet and lovely location.
Cons: Nothing.
9.6 Excellent
Pros: Service and hospitality are top notch.
4
$158+
Overview
Reviews
Step into style at the picturesque Courtyard Lenox Berkshires in Lenox, MA with décor inspired by the serene setting! Close to historic Lenox, Tanglewood, Norman Rockwell Museum, Edith Wharton, Jacob's Pillow, Hancock Shaker Village, Barrington Stage Co, Shakespeare & Co, Chesterwood, Naumkeag, The Clark Art Institute, Mass MoCA, Williams College Museum of Art, Williamstown Theatre Festival, Ramblewild, Catamount, Butternut, Jiminy Peak, Bosquet and more! Enjoy the outdoor fire pit overlooking the forest, plush bedding, complimentary Wi-Fi and in-room mini-fridge and microwave. Charge your electric car at the charging station; access the web and print from the Business Center. Breakfast, cocktails, dinner and all-day Starbucks coffee service are served a la carte at The Bistro. The Market is open 24 hours with snacks, beverages and personal care items. Workout at the fitness center or take a swim in the indoor pool, both overlooking the forest.Host a meeting or special event in the our special event space!
8.8 Excellent
Pros: Had a great stay and an amazing sleep... that bed was heavenly.
Cons: I did not like the fact that we had to pay for breakfast and coffee... The room wasn’t cheap, that should be included with the stay...or at least lower the prices a little at the cafe!
10.0 Excellent
Cons: The rooms need more insulation between others. I could hear the other people in the adjacent rooms
8.8 Excellent
Pros: There were no eggs
Cons: Do not put a buffer charge in bill "just in case" .
10.0 Excellent
Pros: Cleanliness. Newness. Friendly
Cons: Bathtub shower malfunction
10.0 Excellent
Pros: Clean and quiet only a mile or so from the center of Lenox
Cons: Limited food options except for breakfast
9.5 Excellent
Pros: Great location just outside of historic Lenox. Clean Modern Hotel. Nice Indoor Pool and Hot Tub.
Cons: No Free Breakfast. No Free Coffee In the Lobby.
9.3 Excellent
Pros: Our room was a good size, clean and with comfortable beds. The coffee machine and fridge very handy, though more cups would have been useful. Recharging facilities for iPads and phones plentiful, aircon thankfully fairly quiet. Breakfast offered a good selection and staff service was good. Evening bar staff and service ditto. Reception staff were also helpful and informative with a good attitude. Good parking available around the property, which is well sited and easily accessible.
Cons: The main entry door to the property needs welcoming flowers in a planter, instead of the current rubbish bin !
10.0 Excellent
Pros: Location safety cleanliness Beautiful Bathroom
Cons: I wish TV in front of bed
10.0 Excellent
Pros: Gathered family together to celebrate a birthday . Thank you to the management as they are so outreaching and honest. We had inadvertently left a gift certificate in our room and they reached out to us to get an address to mail it back to us. That really means a lot. We as a group of 6 adults and 2 under 3 ate at the restaurant and had a great meal. It worked out perfect for if the little ones got bored at dinner we could leave for a bit without leaving the group permanently . The pool was such fun on a cold winter day. As it was we had the pool to ourselves for about an hour before other guests joined us.
5
$196+
Overview
Reviews
Hotel on North is a 45-room boutique hotel elegantly transformed within a pair of historic buildings. Filled with custom furniture from local artisans and craftspeople, Hotel on North celebrates the creative and entrepreneurial spirit of downtown Pittsfield. We invite you to this thriving community with our own art gallery, a restaurant from our award-winning culinary team, lively bar, and thoughtfully designed guestrooms. Hotel on North has also perfected the art of business travel with complimentary high-speed Wi-Fi throughout and meeting rooms outfitted with the latest technology.
8.0 Excellent
Pros: It has charm and the staff were wonderful - from directions to friendly hellos. Spacious room and large bathroom - felt at home. many common areas to read, play games, or just relax.
Cons: The room was facing the main street right above the marque sign - shining into window. Not able to look out of the windows.
10.0 Excellent
Pros: Hotel has an excellent character and charm. We did not want to leave it. We'll definitely recommend to stay there. P.S. we normally do not write reviews, but this hotel was so good that we can't stay silent.
10.0 Excellent
Pros: Parking in the back was safe.
Cons: No
6.0 Good
Cons: The rooms are dated for the price
8.0 Excellent
Pros: Staff was great. Food was awesome.
10.0 Excellent
Pros: Free access to Berkshire Nautilus Gym next door..
Cons: None.
10.0 Excellent
Pros: High end hotel that provided all the small details. The coffee in the room was wonderful,
10.0 Excellent
Pros: Unique,clean, friendly and comfortable
Cons: No
10.0 Excellent
Pros: uniqueness, super caring staff
10.0 Excellent
Pros: The beds are amazing! Treats at bedtime. The check in and all staff are wonderful.
9.0 Excellent
Pros: Decor and charm
Cons: No fan the room was way to hot.
10.0 Excellent
Pros: Service, beds are amazing!
6
$110+
Overview
Reviews
The Hampton Inn & Suites Berkshires Lenox Massachusetts is located just south of Pittsfield, Massachusetts and minutes away from Historic Downtown Lenox, Massachusetts and Tanglewood, summer home of the Boston Symphony Orchestra. Guests will enjoy this prime destination for culture and historic sites: Edith Wharton's The Mount, Naumkeag and Ventfort Hall; recreation: Catamount and Jiminy Peak; art: Norman Rockwell Museum; theatre: The Colonial Theatre, Barrington Stage Company and Shakespeare & Company; world class museums: The Clark, Mass MOCA; dance: Jacob's Pillow and Mahaiwe; and music venues: Tanglewood; just to name a few! The Hampton Inn & Suites Berkshires-Lenox features 79 rooms and suites located in the heart of the culturally rich Berkshire Mountains. Guests will enjoy a welcoming atmosphere as they walk into lobby/seating area with fireplace and large screen television. Whether traveling for business or leisure, you'll find exactly what you need at the Hampton Inn & Suites, Lenox. Along with earning Hilton Honors Points and Miles - you'll enjoy a complimentary On the House hot breakfast daily, exercise room, indoor swimming pool, business center, on-site laundry facilities, complimentary stay for children under 18 accompanied by parents and a meeting facility. Start your day with a complimentary USA Today Monday through Friday and the 100% Hampton Guarantee. Enjoy a relaxing cup of coffee or tea offered 24 hours a day and a fresh cookie at check-in. We love having you here at the Hampton Inn & Suites Berkshires Lenox Massachusetts!
9.3 Excellent
Pros: The room was clean and spacious. The breakfast was very nice.
Cons: I just felt the price was on the high side.
10.0 Excellent
Pros: Friendly, responsive staff. Clean environment. Satisfying breakfast.
Cons: No
8.0 Excellent
Pros: Rooms were spacious & comfortable
Cons: Breakfast were not very good
8.0 Excellent
Cons: The duvet on beds are not like a regular sheet set . .
9.0 Excellent
Pros: Clean and new. Close to yoga studio.
Cons: Fireplace in lobby out of order. Not in town.
8.3 Excellent
Pros: Nice hotel with a good location.
Cons: The sign on the road is hard to see.
6.0 Good
Pros: Was clean and staff was friendly.
Cons: The room size just wasn't worth the price of hotel have stayed in multiple Jacuzzi rooms in Massachusetts. This one was the most expensive and least quality.
10.0 Excellent
Pros: Very nice hotel. Rooms lovely and staff very nice and helpful. Loved the use of the guest laundry. Thank you!!
Cons: Nothing to complain about. The hotel was lovely and Lenox is a delightful little town.
10.0 Excellent
Pros: The soaking tub was great
Cons: Nothing
5.8 Okay
Pros: Friendly reception clean room
Cons: Way too basic for the high price. Double the cost of European equivalent. Hated plastic cutlery and plates at breakfast
7.5 Good
Pros: Location on main road was convenient
Cons: King room with a jacuzzi and for the price we paid the view was of the roof above the pool. Looked out the window at an exhaust pipe and concrete wall.
10.0 Excellent
Pros: We liked the fact that the room was so clean, the beds were comfortable, the pool was well maintained, the staff were friendly and helpful, and the breakfast was quite good!!
Cons: Nothing that we can think of.
7
$126+
Overview
Reviews
With a stay at Shaker Mill Inn in West Stockbridge, you'll be within a 15-minute drive of Tanglewood Music Center and Berkshire Botanical Garden. Featured amenities include express check-in, express check-out, and a library. Free self parking is available onsite.
9.4 Excellent
Pros: From the moment we arrived at the Shaker Mill Inn we instantly felt at home. We walked into our room and the lights were on, music was playing, the electric fire place was on, and there was wine, compliments of the owners. The room was extremely clean and well-kept and full of little personal touches. We stayed for two nights and went skiing at Catamount during the day. It was just a half hour drive from Catamount and worked out for us very well.
Cons: Our room wasn't completely modern and updated, but what it lacked in updates, it made up for in cleanliness.
9.7 Excellent
Pros: The innkeepers provided a small bottle of wine as a welcoming gift, there is an electric fireplace for ambience and you can eat the provided breakfast in your room. There are games and movies available and the innkeeper was very informative. Also they provide robes, have a fridge, toaster oven and microwave in the room. Ice is in the freezer. The woman who is part of the cleaning staff (Kim I believe) was very nice when we were leaving. Unfortunately my elderly mom was ill at 2:00pm the night before from eating fried food and I cleaned up as best I could. Kim was very sweet and expressed her concern and said not to worry about anything. Can't say enough about the owners and staff. They are there to meet your needs and ensure that you enjoy your stay.
Cons: Only suggestions would be to have a wall mirror in the living area so when one guest was in the bathroom the other could get ready outside. Little plates would have been nice for our bagels, quiche and other baked goods. Not major inconveniences by any means.
8
10.0 Excellent (20 reviews)
$162+
Overview
The Smith Homestead in Alford, Massachusetts has been in our family for well over two hundred years and was once a dairy farm. We are located in one of the nicest settings in the Berkshires, with over 25 acres of fields and woods, and the crystal clear Alford Brook running through. We provide accommodations for single or double occupancy in our East Room suite, composed of a sitting room with fireplace, a spacious bedroom and a luxurious spa bath. We have wireless internet access. We offer a light breakfast of coffee, tea, along with fresh seasonal fruits with yogurt and or granola, fresh croissants and bread. Take hikes through our fields and woods. Look for wildlife. The bird watching is great, I love to see the bluebirds especially. We are minutes away from Tanglewood, the Norman Rockwell Museum, Kripalu, and many other Berkshire attractions. Great restaurants are nearby in the surrounding area. Come stay with us, relax in the quiet, the calm, the babbling brook. We are sure you will be pleased!
9
$124+
Overview
Reviews
Hilton Garden Inn Lenox Pittsfield offers you a great location and convenient amenities to help make your stay a memorable one. Our hotel features: -Complimentary WiFi -Restaurant and bar onsite serving breakfast, lunch, dinner and nightly room service -Microwave, Keurig coffee maker and refrigerator in Every Room -Indoor heated pool and hot tub -Fitness Center with equipment -24 Hour Business Center -Flexible Meeting space for up to 75 people -24-hour Pantry offering a variety of snacks and drinks
7.5 Good
Pros: Cleanliness
Cons: Fitness center could be better.
8.3 Excellent
Pros: Lobby is nice, overall hotel is clean and new. Great location and within 10-15mins to surrounding towns.
Cons: Reason for staying at this hotel was ,it has washer and dryer. When traveling with two kids for 2-3 weeks , we need the convenience of a washer and dryer on site. Washer was full of mold. If didn’t get fixed during our stay, used the laundromat down the street.
7.1 Good
Pros: The rooms are spacious, clean and comfortable. Nice onsite fitness center and pool. Hotel staff was pleasant and accommodating with the room request.
Cons: The service at their restaurant is severely lacking. We went for dinner at their new restaurant Jae’s and it took 45 minutes for our wine to come. At one point in the evening, it felt like the waitress forgot about us as we hadn’t seen her for almost an hour after our meals were brought out. No refills of our water or offer for another glass of wine. The food was also just okay. I ordered the General Lee’s chicken which was not crispy but rather soft and mushy.
The next morning, we decided to have breakfast there before we left. You could order the buffet or from the menu. I ordered an omelet with home fries on the side, I received 4 pieces of home fried potatoes. My mother ordered the bacon, egg and cheese on an English muffin breakfast sandwich from the menu, but she was told she had to go the to buffet to toast her own English muffin. Then they would bring her the eggs, bacon and cheese and she would have to “build” her sandwich. Not to mention we never got our water after asking twice and were never offered more coffee until we had to ask for the check.
Needless to say, I was extremely disappointed with the service both at dinner and again in the morning at breakfast.
10.0 Excellent
Pros: Breakfast was very good and the service was impeccable. Would definitely recommend this hotel.
Cons: The lunch service on Tuesday was a little slow - it should not have taken as long as it did to receive our order. However, breakfast the next morning was quick and delicious
10.0 Excellent
Pros: Centrally located,clean. Good restaurant and breakfast is available so you don’t have to drive outside the hotel.
Cons: I only have to stay for a night.
10.0 Excellent
Pros: Clean
Cons: Nothing
7.0 Good
Cons: The lobby and Resturant were quite warm.
10.0 Excellent
Pros: The accomodations and staff made our stay very nice.
Cons: Nothing that we can think of
9.3 Excellent
Pros: Pool nice friendly clean comfortable
Cons: Breakfast over priced for quality. Eggs Benedict hollandaise sauce very watery
2.0 Mediocre
Pros: The location. Convenient to everything.
Cons: Room was dirty. Old soap bar/scum in shower. Had to request to move rooms. Got to new room, moved arm chair to sit closer to table and found Twinkie wrapper under it. housekeeping cleaned room they emptied trash basket and left bag of trash in our room.
9.5 Excellent
Pros: The staff were very friendly & efficient. The room was new & clean & the bed was very comfortable.
Cons: I was unable to access the WiFi for the duration on my stay & the staff were unable to solve this issue.
10.0 Excellent
Pros: The staff were wonderful! Colleen at the front desk was great! Bartending staff were friendly and professional!
10
$253+
Overview
Reviews
With a stay at Gateways Inn & Restaurant in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and Lenox Library. Featured amenities include a business center and a library. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
5.5 Okay
Cons: The staff was rude and insulting in response to my informing them that the tv in our room wasn’t working. They didn’t bother to acknowledge the text I sent during the evening, and only acknowledged it after I initiated a conversation with them about the tv the next morning. They didn’t take responsibility for the malfunction and told me I was operating it wrong, even thought there was loose socket in the outlet and they couldn’t get the tv to work either. They insinuated that I was lying about the tv, and argued that it was fine although it wouldn’t turn on to a channel. They were ungracious and made me feel very uncomfortable. The host said that we got a good price on the room and shouldn’t complain. The experience soured what was supposed to be a pleasant day.
9.5 Excellent
Pros: Super nice room! Clean! Comfy bed! Good breakfast Super nice staff Unbeatable location
Cons: Not really anything
10.0 Excellent
Pros: Beautiful Inn! Great location, very close to Tanglewood! Can’t wait to come back and explore more
Cons: Everything was perfect
10.0 Excellent
Pros: Location was perfect, a short walk to many wonderful restaurants and shops in Lenox. Breakfast was homemade, generous and delicious. Room and bathroom were spacious and clean. The décor was pleasing, staff were helpful and pleasant.
10.0 Excellent
Pros: Large comfortable bed, clean room with nice bathroom/shower. Large window with a great view of Walker St.
Cons: The only thing I can think of, and this is minor, I wish there was another chair in the room (only had one).
8.0 Excellent
Pros: Breakfast, Intimate setting , lovely setting and room
Cons: Bed was hard and uncomfortable in Juliet suite Staff were a bit indifferent
9.3 Excellent
Pros: Proximity to downtown Lenox was ideal!
Cons: We went on a mid week stay and the inn restaurant, bar or jazz lounge were not open
10.0 Excellent
Pros: Gorgeous! Great room with claw-foot tub. Beautiful antiques. The food in the restaurant was very well prepared and not overpriced. The live jazz was a wonderful way to spend the evening. And they even made sugar-free icecream for my husband when I told them he couldn't have sugar. That is service. We booked our next stay before we left.
Cons: Not one thing.
10.0 Excellent
Pros: Convenient to town in a beautiful place
11
$655+
12
$150+
Overview
Reviews
With a stay at Berkshire Mountain Lodge in Pittsfield, you'll be next to a golf course, within a 10-minute drive of Tanglewood Music Center and Bousquet Ski Area. Featured amenities include a business center and laundry facilities. Free self parking is available onsite.
10.0 Excellent
Pros: We liked everything about the hotel,no complaints at all.We will stay there in th future.
6.8 Good
Pros: Location. Atmosphere was great. Beautiful setting inside and out
Cons: Ac did not work well at all. Stuffy. Room smelled musty upon arrival. No ceiling fans. Lights galore. Face towel wrapped in shower curtain bar from previous guest i would assume and missed by housekeeping. Lamps next to bed have light switch on cord, therefore hard to reach at night to turn off. You have to get out of bed to turn off or reach really far. No seating benches out front of entrance way.
10.0 Excellent
Pros: Everything was beautiful and clean - we would definitely stay again
4.5 Okay
Pros: There was not a breakfast of any kind. Not even a donut.
Cons: The reception was cold, not pleasant, nor helpful. We arrived a day early, thought for convenience, see if they had space available. They did, explained early arrival, asked for same rate. Was told they did not know rate and did not have access. Told them the rate, showed the rate. Response was nothing they could do and charged me close to $100.00 more for the night. If it had not been late in the evening I would have found other accommodations. Asked to see the manager, said she was and then ignored me. I was given a sub grade room, the room was not fresh smelling and well swept. Overall, the place needs to be rehabbed.
10.0 Excellent
Pros: Very spacious and reasonably priced
Cons: Broken elevator
9.0 Excellent
Pros: Hot beverages in lobby
Cons: Pool to cold.
4.5 Okay
Cons: Broken security door. Not a resort- just a motel
9.3 Excellent
Pros: Quite, good amenities and well maintained
Cons: No restaurant within walking distance
10.0 Excellent
Pros: Very nice place. Enjoyed pool and hot tub.
10.0 Excellent
Pros: The staff was very helpful and courteous the ladies at the front desk answered all our questions and made our stay very comfortable the rooms were very clean and the WiFi worked great I highly recommend this place to anyone with families
8.8 Excellent
Cons: The checkout time is 10 am which is very early.
9.5 Excellent
Pros: Clean, friendly
Cons: Pricey
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13
$97+
Overview
Reviews
The Yankee Inn is a landmark property with rich history. Originating as an upscale motor lodge in the 1950s, it has been transformed over the years into a family-favorite, modernized hotel, meanwhile preserving the unique attributes and accents from its era. From no-frill economy rooms to luxurious wood-burning fireplace suites, the Yankee Inn has a room to fit any travelers needs. The top-notch service, cleanliness and value offered at the Yankee Inn has derived repeat guests year after year.
7.5 Good
Pros: The location is close to downtown Lenox and Tanglewood.
9.5 Excellent
Pros: The staff at Yankee Inn is outstanding, old school hospitality
8.8 Excellent
Pros: The location was great for our needs and the breakfast was quite satisfactory. All the hotel staff were very courteous.
Cons: We sadly experienced a very disturbing and scary night-time event (1 to 3 AM) caused by the adjacent neighbors (room 222?) on the last night of our stay (6-7 Aug). They either had the TV volume turned on very high or were having a very long shouting conversation on the phone well after 1 AM. After patiently waiting for the disturbing noise to subside (it woke us up and the noise was still too loud even after putting in a set of ear plugs), we knocked on the locked communicating door (between the rooms) around 1:30 AM to kindly ask that the volume be please turned down. This went unanswered (perhaps the fellow in question was too absorbed ranting on the phone to hear our door tapping). I therefore banged louder on the door and asked again that they "please turn down the volume in their room". To which the fellow charged and banged on the door uncontrollably for 10 seconds. He went on yelling and knocking outside our front door. I called front desk for assistance or security (we were scared and did not wish to engage in a conversation with the fellow). After 20 min or so (during which we overheard the neighbor negotiate with the overnight manager), we were informed that the neighbors would be moved to another, distant room. As a parting shot, however, the neighbor ungratiously played rap music at full volume against the in-between rooms door for a full 2 minutes. We were too shaken by this intimidation attempt to fall back asleep until 4 AM.
10.0 Excellent
Pros: The front staff on arriving gave information on restaurants places to see & more. Great breakfast. Great location
9.5 Excellent
Pros: Location was great. So many things to do nearby. Went to see Train at Tanglewood. A very easy drive to and from.
Cons: Rooms were spacious. Had a refrigerator in the room and the free breakfast was hearty and plentiful.
10.0 Excellent
Pros: The bed was so comfortable! Room was perfect, and made you feel at home!
9.5 Excellent
Pros: Location, & Value. Nice job on the refresh. Indoor & Outdoor Pools
Cons: Indoor Pool needs better ventilation. Very surprised that there were no grab bars in the showers. This to me is dangerous, particularly for seniors. It is not just an ADA issue. Otherwise fine.
8.0 Excellent
Cons: The bathroom in our room was absolutely gross.
8.3 Excellent
Pros: Family and seniors traveling with friends predominant clientele. Quiet location with easy access to services, Tanglewood, Pillow, Mass MOCA, etc.
10.0 Excellent
Cons: Parking lot needs lines painted for parking. Many cars had almost car width betw them & wknd parking was very crowded.
10.0 Excellent
Pros: Breakfast very nice. Location excellent.
5.5 Okay
Cons: Needs an update - musty smell in room everything needs to be done over
Overview
Reviews
With a stay at 33 Main, you'll be centrally located in Lenox, within a 5-minute drive of Tanglewood Music Center and Lenox Library. Featured amenities include complimentary newspapers in the lobby and luggage storage. Free self parking is available onsite.
10.0 Excellent
Pros: Everything. The atmosphere to furnishing. Amazing tub. Kind staff. Snacks. Breakfast. They got it right from end to end
Cons: Zero. A pleasure. Wish we booked a longer stay and will return!
8.8 Excellent
Cons: Town is very quiet
9.5 Excellent
Pros: Cookies when arrived and wonderful afternoon snacks and drinks on front porch. . Attention to detail. Offering picnic items. Of very high quality.
Cons: We had to go home.
10.0 Excellent
Pros: The decor of the rooms and common areas are spectacular. The staff is so helpful and the food is incredible. They accommodate any dietary needs! Can’t wait to come back
6.8 Good
Pros: Very nice bed linens
Cons: Beautiful bed too low to ground
7.0 Good
Pros: The review by book8ng glamorized a historic house that was not in any way refurbished the way they alluded. It felt beaten up and in need of a lot of work. We did not think details had been touched in many years.
Cons: Just told you. Also one tiny bathroom for entire floor if guests and toilet broke. So cheap.
8.8 Excellent
Pros: The host, Clare, was great. The room was spacious, well appointed and clean. The breakfast was very good.
Cons: I thought that it was a bit over priced at $400. For $300 it would have been perfect.
10.0 Excellent
Pros: The property is nicely decorated by owner . Booking . Com however confirmed a room I chose with a bath tub which I needed do to a health issue. We had seen pics of this room while I booked only to be told the rooms with tubs are Not Available! I was hugely disappointed . The room we then received was across from the kitchen on the Main floor. We were told this is the only room for pet friendly I did not bring my small dog as I had planned.
Cons: Accurate info when booking on your site.
9.5 Excellent
Pros: Breakfast was delicious and rooms very comfortable.
10.0 Excellent
Pros: Every detail has been thought through. The decor and little touches ie Happy hour with cheese tray, gift pouch to take bathroom amenities away, cookies on bed with a hand written welcome note- the list goes on ! Becca the Innkeeper was friendly, warm and courteous.
Cons: Nothing!
15
$222+
Overview
With a stay at Garden Gables Inn in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and Lenox Library. Featured amenities include a 24-hour front desk, luggage storage, and a library. Free self parking is available onsite.
16
$102+
Overview
Reviews
With a stay at Yankee Suites Extended Stay in Pittsfield, you'll be within a 15-minute drive of Tanglewood Music Center and Berkshire Museum. The front desk is staffed during limited hours. Free self parking is available onsite.
8.8 Excellent
Pros: Spacious - the entire apartment and size of rooms including bathroom Very clean Loved the full kitchen Loved the location - walked to a wonderful dinner Great value
Cons: Would prefer queen size beds Would be good if you could add some community amenities - common gathering room, exercise room
10.0 Excellent
Pros: It was clean, comfortable and nicely laid out. The hotel is within 2 blocks of most things you would want to do in Pittsfield
8.3 Excellent
Pros: Accommodated a big group (5 adults)
9.5 Excellent
Pros: Very spacious suites. Friendly staff at registration.
9.5 Excellent
Pros: The space - so much room and that was so refreshing, the amenities, they thought of everything, and the location.
Cons: An easier way to get to second floor. As a woman travelling alone on an extended trip, I struggled to get my baggage up the stairs to the 2nd floor.
10.0 Excellent
Pros: The staff was very helpful to me. I had a lot of questions and they answered them with patience and professionalism.
6.3 Good
Pros: We have the amenities of the kitchen, living space and dining room.
Cons: The sofa and recliner look tired
7.5 Good
Pros: Nice & clean, its good for family to stay
Cons: None
10.0 Excellent
Pros: Staff was very kind and the room was amazing
10.0 Excellent
Pros: The hotel looked beautiful. I was even more surprised when I went inside. It was like a well kept apartment. Very clean and tons of room. Lots of light and even a deck. Wanted to stay on my way back in May, but they are fully booked. I can see why.
Cons: I did not dislike anything. The staff was wonderful and helpful. A great place to stay. My best stay ever.
18
$120+
Overview
Reviews
With a stay at Cranwell Spa and Golf Resort in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and The Mount. Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
8.8 Excellent
Pros: The bed was very comfortable, the room itself was attractive and roomy . Double sinks in the bathroom and the shower head was great.
Cons: I would have liked a designated light over my bed for reading. There was one light for the 2 beds. There was no night light in the bathroom so we left the over the sink light on with the door cracked. The privacy curtains did the trick for nighttime but there was no way to have natural light in the room during the day with privacy . The pool was glorious and 87 degrees. My zumba class was great fun.
8.0 Excellent
Pros: If you are in Western MA seeing a show at Tanglewood, this place is in a great location for that.
5.5 Okay
Pros: I LOVED the restaurant staff, especially Joy & Kevin. The food at the brunch was SO GOOD. The best blueberry coffee cake of my life! I also thought the reception check-in gentleman was SUPER at his job.
Cons: The shower water was, unfortunately, ICE cold & the internet was OUT. I had to complete some work on this trip so I called the front desk to see what was going on with the internet. They said, "oh, that building has been having issues with the internet." Their service recovery was below average. I felt the representative just brushed me off. Kinda like "too bad." Shey did offer me to come into the lobby & use a shared computer, but I needed to use my laptop for work, so that wasn't a valid option. For over $400 a night, I would NOT return to the same room/building I was in. There are other buildings to stay in. I think we stayed in the 'lemon' of all the buildings. It was very dated, the water was ice cold, and the internet was out. I mean COME ON.
7.0 Good
Pros: I like the spa, though depends on the therapist! I love the location. Their flowers are beautiful. Indoor and outdoor pool is nice. Room service is limited. It's a beautiful property and it's undergoing renovation!
Cons: The room was very average, the bathroom quite old. It was in a noisy area. Their golf carts are noisy and smelly. The room was in a noisy part and I asked for quiet. I had no view, and I asked for view! The worst was the loud hosekeeping with no regard for the non disturb sign! Very rude! That was unacceptable! I was a repeat guest and now I have to reconsider! However, it's a much cheaper option than the neighboring Canyon Ranch! The area is beautiful any time of year!
6.3 Good
Pros: Location
Cons: The housekeeper was rude and noisy!
4.3 Okay
Pros: Beautiful views
Cons: Room and facilities in utter disrepair Were met with shrugs when speaking with personel of our discomfort
9.5 Excellent
Pros: Lovely room, great staff, especially on reception. Beautiful surroundings.
Cons: Nothing to dislike
8.3 Excellent
Cons: That the mansion was closed
10.0 Excellent
Pros: The Cranwell was amazing place alot of history and the grounds were beautiful
Cons: No
9.3 Excellent
Pros: The staff were all wonderful and the mansion is gorgeous. Would have liked to get a room in the mansion, but got one in the more modern-looking carriage house. They were renovating the grounds for the new Miraval resort that the Cranwell will become, so we couldn't enjoy the views and spaciousness that there usually is. But the stay was pleasant enough.
Cons: The rooms in the Carriage House lack character and felt a little like an upscale motel. Don't know what the rooms in the Mansion would be like. The whole place definitely needs a little updating in design. The outdoor pool is a little far from the Mansion and other hotel rooms, but close to some of the cottages.
6.3 Good
Pros: The place was lovely...
Cons: ...but way too expensive. The additions... Spa, Golf, Pool, etc may have made it a better value but we didn’t take advantage of those. The staff was totally inept. Every contact was as if it was there first day on the job and they didn’t have anyone to advise or help them.
6.8 Good
Cons: Way too expensive but we were stuck with no other place to go. Do not like that you double your rates for visitors going to tanglewood
19
$230+
Overview
Reviews
With a stay at Brook Farm Inn in Lenox, you'll be in the mountains, within a 5-minute drive of Tanglewood Music Center and Lenox Library. The front desk is staffed during limited hours. Event facilities at this bed & breakfast consist of conference space and a meeting room. Free self parking is available onsite.
10.0 Excellent
Pros: I loved the breakfast buffet! The ultimate test of a good "bed and breakfast" place is always how good the breakfast is. Brook Farm Inn breakfast was delicious. Afternoon tea and scones on Fridays and Saturdays -- an extra special touch.
Cons: Website picture of room needs to be updated. Selected room according to picture on website. Room décor is different. Thought I was in the wrong room.
10.0 Excellent
Pros: Comfortable, cozy bed, linens and room with plenty of space. Good reading chair .
Cons: Third floor walk-up - should have requested second floor.
20
$262+
Overview
Reviews
With a stay at Rookwood Inn in Lenox, you'll be within a 5-minute drive of Tanglewood Music Center and Lenox Library. Featured amenities include luggage storage, a library, and microwave in a common area. Free self parking is available onsite.
9.5 Excellent
Pros: Charming inn perfectly situated to attend events at Tanglewood. Beautifully appointed with Victorian antiques. Very clean. And such a comfortable bed! Amy, the innkeeper, is welcoming and easy to work with.
Cons: Breakfast was the only disappointment-- for the cost, it should have been a bit more creative than mediocre scrambled eggs, fresh fruit and standard cereals and breads.
10.0 Excellent
Pros: Location can't be beat. Breakfast was excellent. Was not aware not all rooms had TVs. We were out most of the time and I didn't notice that when I made the reservation but it was a surprise.
10.0 Excellent
Pros: Neat, clean and convenient.
Cons: Absolutely nothing!
5.8 Okay
Cons: Dated throughout, tired looking. Could be cleaner
8.0 Excellent
Cons: Very small bathroom
10.0 Excellent
Pros: Breakfast was very good and the facility is well kept up. Staff was very friendly.
Cons: As an old Victorian there is the occasional tight space but management has done a good job of optimizing what there is with extra touches that make up.
9.5 Excellent
Pros: Very quaint and lovely. The staff was extremely warm and helpful.
10.0 Excellent
Pros: Wonderful hospitality and incredible homemade gourmet breakfasts, even had cookies and tea time
6.8 Good
Pros: No bacon No fluffy eggs
Cons: There were lights shining in the window at night When u pulled the shade down there was no air A fan in the room would of been great Room was very small
8.3 Excellent
Pros: Perfect location for attending Tanglewood music events and enjoying charming, historic Lenox! Very attentive, responsive owner and staff.