Rogers Hotels

room size was wonderful. Plenty of room for 2 kids and 1 adult - loved it

The staff at the desk were genuine and professional. I

I needed to use my earplugs due to outside noise and a loud ac unit. Bedding was clean but the duvet had stains and should be replaced.

Location and pool.

The Continental Breakfast was a JOKE!

Staff was wonderful, hotel was in a great area and very clean.

Nothing it was a great value!

Friendly and efficient staff.

No.

Luxury furnishings in room Clean and fresh smelling Quiet (even with kids staying there) Amenities (such as breakfast) were fantastic Staff was professional and polite

Pool and spa were very small

We'll be back

We are very pleased with the accommodations, the breakfasts were varied and great. The housekeeping staff was wonderful and friendly. They were ready to help us with whatever we wanted. The entire staff was very friendly and helpful.

I complained to the kitchen staff about the coffee in their new coffee maker, and they made us a separate pot of coffee, and made it available to all. The next day, the new coffee maker was gone! The coffee then was great.

Clean

Little noisy road noise

How family friendly it was

Good breakfast, good bed.

A little out dated and a few things to repair

Hotel felt unclean and tired

We stayed on the first floor and found our room to be recently updated and very nice. The rpom was clean, hotel staff was very friendly and the free breakfast was nice as well. Would stay there again.

This is being nitpicking, but having some coffee that is not so strong would be nice.

Location was good for what I was there for. Shopping was good, close to hotel. Hotel appeared to be updated since the last time we stayed there.

My only complain were small for a king bed and not very comfortable

This hotel has a policy of not changing bedsheets for stays under seven days. I had soiled a bed sheet. I removed it from the bed and placed it in a ball on the floor - a signal to the housekeeper to kindly change the sheet. Much to my horror, that evening, I discovered that the pooh-stained sheet was put back on the bed. That is simply disgusting. I can't believe that a hotel could be so totally cheap that they would subject their guess to such a thing. And if it isn't the hotel policy, then they have a severe training problem with their housekeeping staff. I certainly expect better for $169 a night. Because of this experience, I will never stay at a Staybridge property again.

Awesome staff - friendly and helpful! Clean, great room!

Price

Not terribly clean Hallway stunk like stale cigarettes Sheets were so worn they had holes in them Very few outlets to plug in charge devices

Always treated nicely always feel welcomed. Great staff great service.

Resiculously expensive for no free breakfast. This is not a business travel hotel - no speaker phone in the room for long teleconferences.

I really like this hotel chain because of how large the rooms are.

i booked a smoking room, when I got there the gave me a non smoking room. So I go back to the desk to fix there mistake and the person working had to call in the boss to get me switched. Not real easy for them. But they did it. Had to take a Handicap room.

Tv remote had no batteries, the place smelled like Indian food when I walked in, the heater made a rattling noise all night, pillows were extremely wore out, the refrigerator light was out, half of the lock was missing......60 bucks poorly spent!

The location was convenient, price was good and the breakfast was good

This was a hotel that allows smoking, and they can choose which type of room they put you in, both facts which I was not made aware of beforehand. Furthermore, there was only one bed in the room reserved for me, which they also did not tell me.

Was there for a wedding. Staff did a great job with all the people in for the wedding! Having the pool open late for adults was great more hotels should do this!!!!

Great staff, clean rooms, and a great location to work from.

Nothing.

The hot tub in the room and being able to relax

The people that was above me was really noise lot of banging but this had nothing to do with the hotel is was just to tired to go to the front desk to say anything.

Great breakfast.

Comfortable & Quiet- very nice.

only thing that bothered was a smell & sort of a 'fog' or something in the hallway. We weren't sure what it was?

nothing

Beautiful and comfortable accommodations.

Nothing. It was very nice.

The location was good for the event we were attending.

The rooms were not clean. Things were left from previous guests. Floors not vacuumed and tubs were stained or just dirty. One Desk clerk was wasted on drugs.

I had a great experience at the front desk during my check-in. The staff was quite personable and engaging - they gave a wonderful first impression!

Lobby area and corridors were spacious and airy. Room numbers were well shown and easy to find. Very good gym.

Uncomfortable beds. Horrible sheets. Poor room lighting. No eating places within reasonable distance of hotel. Driving 15-20 minutes at least to find anything reasonable or eat in hotel bar. Horrible area. Conference meetings in lobby area mean getting to parking it either dragging stuff down steps from lobby or walking around half the perimeter of hotel outside to get to vehicle. Breakfast is over priced and no better than that at a Hampton Inn that you get free and this hotel charges over $15 including taxes for the privilege. Bathroom cramped. Decor in rooms dated.

Everything

No issues from us.

Was the best stay ever. Close to highway, and restaurant. Will definitely be back.

front desk called to see if all was okay with the room. chocolate chip cookies in the evening.

not enough lighting in the room

Comfy beds, clean, very good breakfast

A little expensive for a basic hotel

The customer service was really good

The room was really nasty and the bed sheets was really dirty, I will never go back there .. I would really like my money back !!

Desk staff night and morning

My room was not cleaned properly.

Location.

price is right... get exactly what you pay for.

The cleanliness. All staff were very friendly.

A junior football team was there and the kids were running all over the place liked they owned the hotel. Parents did nothing and management did nothing. Not worth $135 as I had a much better experience downtown for $111.

Free cookies at the service desk! Great breakfast options. Wonderful bike/walking path only 5 min from the motel - loved that!

Very loud motorcycles were revving their engines for 10-15 min. right outside the motel entrance between 2 - 3 am on 2 out of the 3 nights we were there. Woke us up, but hotel staff said they had no idea what we were talking about!!

Nothing. Needs were uncomfortable. Then my stay turned into a nightmare.

The staff checked me in after giving my non-refundable booking confirmation number. Then in the morning they called me and told me that the room had not been paid. The manager asked me for my credit card to verify if the numbers were correct. I obliged him and asked him not to swipe my card again while I was on hold to get my online non refundable prepaid receipt faxed over. While on hold the jerk working overnight swiped my card, just after I handed it to him. I then told them that I just asked they not do that until the receipt faxed over and to immediately give me my card back. He refused. This guy proceeded to refuse to give me my card, then explain to me that even though he swiped it he wasn't billing me. Then, my stay got worse. This jerk threated go call the cops when I demanded my card back. Neither the night clerk, nor the day manager would return my card. Since they swiped it, I hung up calling the online booking company and canceled my card as stolen so these guys would not be able to double bill me. Then these jerks called the cops. The night clerk then told the cops that when I walked away to cancel my card that he tried to swipe it for $70, $60, $50, $40, & $30. Thank God I cancelled my card. The cops told them that no crime had been committed and thankfully the officers were nice to me. They forced him to return me my already cancelled card. Needless to say, this isn't my first bad experience at this hotel, but I sure will be my last. I do not recommend that you subject yourself to this kind of horror story. What a waste of money. Thanks for ruining my day Super 8. You are not awesome.

Ac was broken no screen in the window. Room was reallg bad with the stibk. Bathroom wasnt in the greatest ahape

The breakfast selection for or entire family was fantastic.

I recently stayed here during the 2016 U.S. National Figure Skating Championships which took place in St. Paul. This hotel is really nice, tucked neatly right off of I-94. Was easy to find and is in a quiet buisness park just outside the Minneapolis Metro area. Check in was seamless (I used e-check in) and they had everything ready to go. Really nice staff at check in. The rooms are very nice. Modern decor and very clean. I stayed on the south facing side (718) which meant no noise from the Interstate. My room was the two room suite but is really more like 4 rooms with a sleeping area, common area with sofa, kitchenette/mini-bar, and bathroom. Everything was really clean and comfortable. The bed was heaven. Having the microwave and mini-fridge came in handy. The bathroom very spacious...plenty of towels. Lots of closet space and the floor was really quiet...never heard a peep. The breakfast was delicious as well. Ate there most mornings. Made to order omlettes and everything else. Attending an event in St. Paul I had been concerned I was staying a bit far away but the travel time to St. Paul was only about 15-20 minutes...super fast. Just get on I-94 till you get there. The hotel is really only about 7-10 minutes from downtown Minneapolis. Very accessible. I can't say enough good things about this hotel. The price was perfect as well. Really upscale stay without breaking the budget. All staff always with a smile and very friendly. Stay here!

Nothing!

We stayed at this propertry a year or so ago for my sons wedding. This weekend was another event, the christening of his son at nearby St. Anthony Village. We really appreciated the space, the managers reception, but especially the great breakfast.