Pros (+) Price
Cons (-) Doors didn't seal, could see the hallway through the cracks Woman at the desk MADE A COPY OF MY CREDIT CARD. Not happy about this practice. I booked online, my card information should have been saved from that.
2 stars
American Inn & Suites Metro Airport
Photos of American Inn & Suites Metro Airport
Overview
Located in Romulus, American Inn & Suites Metro Airport provides 2-star accommodation and a 24-hour business centre, a 24-hour reception and free Wi-Fi. It is ideally close to Detroit Metro Airport, which is a 10-minute drive away.
The hotel has 62 rooms and has been recently refurbished. It also offers luggage storage, laundry facilities and an airport shuttle.
American Inn & Suites Metro Airport provides rooms equipped with a hair dryer, a microwave and a refrigerator, plus all the essentials to ensure a comfortable stay.
The area surrounding the hotel has a range of restaurants and cafés. MotorCity Casino Hotel and The Henry Ford are an easy drive away.
Latest deals for American Inn & Suites Metro Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at American Inn & Suites Metro Airport
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Free airport shuttle
- Shuttle service (free)
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fan
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Services and conveniences
- Business center
- Wake-up service
- Key card access
- 24hr front desk
Parking and transportation
- Shuttle service (free)
- Free airport shuttle
- Free parking
Laundry
- Laundry facilities
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Alarm clock
- Clothes rack
Pool and spa
- Hot tub
Workspace
- Desk
Things to do
- Casino
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of American Inn & Suites Metro Airport
6.1
Okay
1476 verified ratings
Wonderful
286
Very good
206
Good
232
Okay
127
Fair
163
Mediocre
109
Poor
354
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to the airport, and some found the price to be a good value. However, numerous complaints were made regarding cleanliness, with reports of dirty rooms, stained linens, and unkempt common areas. Additionally, service issues were highlighted, including long wait times at check-in and billing concerns, leading to an overall negative experience for many guests.AI-Generated from customer reviews
Reviews(5)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.2 out of 10
17 reviews
6.2 out of 10
5 reviews
All reviews
Pros (+) Convenient overnight stay when our flight from DTW was bumped to the next morning. Pleasant staff.
Cons (-) Sheets and towels clean but some old stains still showing, and also threadbare.
Pros (+) Location to airport, friendly staff, comfortable bed. Basic breakfast but acceptable.
Cons (-) Parking can be an issue, the fabrics were a little worn but not disgusting.
Cons (-) There so many people in tiny room for breaksfast there no space to get something to eat it horrible tiny roon hard for people to walk thur or no seat availability to sit . Also, bad mattress to difficult sleep and dirty towels.
Pros (+) Great price!
Cons (-) Smelled a bit like old smoke, loud neighbors and thin walls.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at American Inn & Suites Metro Airport?
Guests have praised the comfortable beds at American Inn & Suites Metro Airport, ensuring a good night's sleep during your stay.
Is parking readily available at American Inn & Suites Metro Airport?
Parking is available at American Inn & Suites Metro Airport, providing convenience for guests traveling by car.
How is the food quality at American Inn & Suites Metro Airport?
Guests have appreciated the complimentary breakfast and nearby dining options, offering a variety of choices for food.
What is the cleanliness like at American Inn & Suites Metro Airport?
While some guests have mentioned cleanliness issues, others have found the hotel to be clean and quiet, ensuring a comfortable stay.
What is the customer service like at American Inn & Suites Metro Airport?
Guests have highlighted the friendly and helpful staff at American Inn & Suites Metro Airport, ensuring a pleasant and accommodating experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noise
Some guests reported noise disturbances from planes flying overhead and thin walls, so consider requesting a room away from the flight path and with minimal neighboring noise.
Check Room Amenities
Before settling in, ensure that all amenities in the room, such as the heating unit, TV, and bathroom fixtures, are in good working condition to avoid any inconvenience during the stay.
Consider Alternative Transportation
While the hotel offers a free airport shuttle, some guests experienced delays and issues with the shuttle service. It may be worth considering alternative transportation options to the airport.
Verify Booking Details
Double-check the room features with the hotel directly, as some guests found discrepancies between the amenities advertised during booking and the actual room features.
Breakfast Considerations
If breakfast is important, note that some guests found the breakfast choices to be limited and not up to their expectations. Consider exploring nearby dining options for breakfast.
Mind the Cleanliness
Several guests mentioned cleanliness issues, including dirty rooms, stained furniture, and unclean bathrooms. It's advisable to inspect the room upon arrival and report any concerns to the staff immediately.
Request for Room Upgrades
If available, consider upgrading to a room with updated features and furnishings to ensure a more comfortable stay, as some guests found the rooms to be outdated and in need of renovation.
Be Mindful of Odors
Some guests noted unpleasant smells in certain areas of the hotel. It's advisable to be mindful of potential odors and request a room in a well-ventilated area.
Interact with Friendly Staff
Engage with the helpful and friendly staff, as many guests appreciated the positive interactions with the hotel's employees, particularly the shuttle drivers and receptionists.
Plan for Additional Amenities
If specific amenities are essential, such as a couch in the room, it's recommended to confirm their availability directly with the hotel to avoid any discrepancies with the booking information.
Location
9863 Middlebelt Road, Romulus, MI 48174
What's nearby
- Romulus Historical Museum3.5 mi
- Willow Metropark7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about American Inn & Suites Metro Airport
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $67 |
Average price (weekend night) | $68 |
When to book a room at American Inn & Suites Metro Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at American Inn & Suites Metro Airport
FAQs when booking at American Inn & Suites Metro Airport
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See most recommended stays in RomulusGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 3.6 mi |
Nearest Airport | Detroit Metropolitan Wayne County |
Distance to airport | 1.4 mi |
Everything you need to know for your stay in Romulus
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