Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.7 "Vibe was good."9.1 "91% thought, the
hotel was modern ." 9.6 "96%enjoyed the friendly atmosphere ." 9.4 "94% said it was astylish hotel ." -
8.4 "Location is great."10.0 "100%
liked the proximity to shopping ." 9.7 "Good access to the airport , said 97%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." 9.2 "Easily accessible by car , said 92%." 8.1 "81%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." -
7.8 "Good service."8.3 "83% found the
staff to be very friendly ." 9.3 "93% werehappy with the shuttle service ." 7.9 "79% thought theservice was very professional ." 9.3 "93% said therecreation staff was great ." -
6.0 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 5.5 "Only 55% saidrooms were big enough ." 5.5 "Only 55% thought theshower was ok ." 5.4 "54% thought thekitchenette was ok ." 6.4 "64% said theview was so-so ." -
5.6 "Average value."
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5.6 "Food is average."
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5.4 "Breakfast is mediocre."
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5.4 "Internet is average."
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5.2 "Average comfort."5.5 "Only 55% said
rooms were big enough ."
Overall Rating
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8.8 "Vibe was good."9.2 "92% thought, the
hotel was modern ." 9.5 "95% said it was astylish hotel ." 9.3 "93%enjoyed the friendly atmosphere ." -
8.2 "Location is great."10.0 "100%
enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to shopping ." 9.7 "Good access to the airport , said 97%." -
7.6 "Good service."8.1 "81% found the
staff to be very friendly ." 9.4 "94% werehappy with the shuttle service ." -
5.4 "Food is average."
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5.4 "Breakfast is mediocre."
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5.2 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 5.2 "Only 52% saidrooms were big enough ." 5.4 "Only 54% thought theshower was ok ." -
5.1 "Average value."
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5.0 "Average comfort."2.0 "80% thought it was
too noisy ." 0.4 "Air conditioning was criticized by 96%."
Overall Rating
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8.9 "Vibe was good."9.2 "92% thought, the
hotel was modern ." 9.5 "95% said it was astylish hotel ." -
8.3 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.7 "Good service."8.1 "81% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." -
7.6 "Good bar."
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5.6 "Average value."
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5.5 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.5 "Only 55% saidrooms were big enough ." -
5.3 "Breakfast is mediocre."
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5.0 "Average comfort."6.5 "
Beds were acceptable for 65%." 5.5 "Only 55% saidrooms were big enough ."
Overall Rating
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8.4 "Vibe was good."8.8 "88% thought, the
hotel was modern ." 9.6 "96%enjoyed the friendly atmosphere ." -
8.4 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.7 "Good access to the airport , said 97%." -
7.8 "Good service."8.1 "81% found the
staff to be very friendly ." -
5.8 "Rooms are ok."6.9 "
Beds were acceptable for 69%." -
5.5 "Average value."
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5.5 "Food is average."
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5.3 "Average comfort."6.9 "
Beds were acceptable for 69%."
Overall Rating
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8.7 "Location is great."10.0 "100%
liked the proximity to shopping ." 9.7 "Good access to the airport , said 97%." -
8.6 "Vibe was good."9.3 "93% said it was a
stylish hotel ." 9.1 "91% thought, thehotel was modern ." -
7.8 "Good service."8.2 "82% found the
staff to be very friendly ." 9.0 "90% werehappy with the shuttle service ." -
6.0 "Rooms are ok."6.6 "Only 66% said
rooms were clean enough ." 5.3 "Only 53% thought theshower was ok ." 5.9 "Only 59% saidrooms were big enough ." -
5.8 "Average value."
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5.5 "Food is average."
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5.3 "Average comfort."5.9 "Only 59% said
rooms were big enough ." -
5.0 "Breakfast is mediocre."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.5review from
The design and architecture of hotel is aesthetically pleasing and the beds are highly comfortable Staff was not hospitable and seemed annoyed to help or make suggestions to local venues. Talked to three different hotel receptionists and none of them left me wanting to return.
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8.0review from
Good location for shopping and dining. Out of towners: you are not downtown Chicago at this hotel. The train is within walking distance. Beds were very comfy and towels were great. Room was not super clean.
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9.1review from
Parking is a bit difficult, having to validate parking everyday ia a pain but the hotel is beautiful, clean and comfortable
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10.0review from
Location was good for an early morning flight
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2.0review from
They charge for parking???? That's ridiculous
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10.0review from
Free coffee
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9.7review from
Very unique, clean, and great price for a night Outrageous parking fee, cleanliness of pool table
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8.5review from
Modern look and feel throughout, in public areas as well as guest room. Plenty of space in common areas to sit, work, read, etc. Room may not be the best for getting work done but was good for sleeping. Rates when I was there were competitive compared to other airport hotels and much less expensive than downtown. Friendly staff. Minor complaints: Not as close to the Blue Line as advertised (although the shuttle will take you there). Entrance is hard to find by car/taxi, but once you've done it it's easy enough to remember. O'Hare is a busy airport so planes are flying overhead all day and night - otherwise fairly quiet. Mediocre coffee.
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8.2review from
We had to travel with our dog and they were had no problems with having her at the hotel. We called ahead. A little more space.
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9.7review from
The hotel was very clean, the bed was plush and extremely comfortable. The staff was frendly and helpful. They also have an airport shuttle which makes it very easy to access.
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9.1review from
Cool euro style rooms, super easy access to O Hare
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5.4review from
The heater was so loud and rattled it woke me up in the middle of the night, I thought an airplane was landing outside the building
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8.2review from
Everything None
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4.0review from
HORRIBLE!!! First, I rate your hotel with NO STARS - It appears that I gave you more on the last page. We were a party of 4 adult family members looking for a room near O'Hare airport with two double beds to sleep in for 5 hours before flying home. Upon arrival we were told by the desk clerk (who cleverly concealed her identity by not wearing a name tag) that our confirmed reservation was "only a request", and all she had was king bedded rooms. I asked her if she was giving us two rooms and she said no, she had only 3 rooms left, but 4 reservations. It was AWFUL in every way. I felt like I was in a cell block. My son slept on an aerobed, & my brother on a window seat. The county jail would have been better. I will never return and will tell everyone I know to avoid your brand like the plague unless they like liars, unpleasant/ unfriendly staff, the noise of a running toilet all night and a sterile, ugly atmosphere. P.S. Readers - I am a hotel professional of 38 years and know of what I speak!
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8.0review from
Good location for shopping and dining. Out of towners: you are not downtown Chicago at this hotel. The train is within walking distance. Beds were very comfy and towels were great. Room was not super clean.
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9.1review from
Parking is a bit difficult, having to validate parking everyday ia a pain but the hotel is beautiful, clean and comfortable
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10.0review from
Location was good for an early morning flight
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10.0review from
Free coffee
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9.7review from
Very unique, clean, and great price for a night Outrageous parking fee, cleanliness of pool table
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8.5review from
Modern look and feel throughout, in public areas as well as guest room. Plenty of space in common areas to sit, work, read, etc. Room may not be the best for getting work done but was good for sleeping. Rates when I was there were competitive compared to other airport hotels and much less expensive than downtown. Friendly staff. Minor complaints: Not as close to the Blue Line as advertised (although the shuttle will take you there). Entrance is hard to find by car/taxi, but once you've done it it's easy enough to remember. O'Hare is a busy airport so planes are flying overhead all day and night - otherwise fairly quiet. Mediocre coffee.
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8.2review from
We had to travel with our dog and they were had no problems with having her at the hotel. We called ahead. A little more space.
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9.7review from
The hotel was very clean, the bed was plush and extremely comfortable. The staff was frendly and helpful. They also have an airport shuttle which makes it very easy to access.
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9.1review from
Cool euro style rooms, super easy access to O Hare
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8.2review from
Everything None
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6.5review from
The design and architecture of hotel is aesthetically pleasing and the beds are highly comfortable Staff was not hospitable and seemed annoyed to help or make suggestions to local venues. Talked to three different hotel receptionists and none of them left me wanting to return.
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2.0review from
They charge for parking???? That's ridiculous
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5.4review from
The heater was so loud and rattled it woke me up in the middle of the night, I thought an airplane was landing outside the building
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4.0review from
HORRIBLE!!! First, I rate your hotel with NO STARS - It appears that I gave you more on the last page. We were a party of 4 adult family members looking for a room near O'Hare airport with two double beds to sleep in for 5 hours before flying home. Upon arrival we were told by the desk clerk (who cleverly concealed her identity by not wearing a name tag) that our confirmed reservation was "only a request", and all she had was king bedded rooms. I asked her if she was giving us two rooms and she said no, she had only 3 rooms left, but 4 reservations. It was AWFUL in every way. I felt like I was in a cell block. My son slept on an aerobed, & my brother on a window seat. The county jail would have been better. I will never return and will tell everyone I know to avoid your brand like the plague unless they like liars, unpleasant/ unfriendly staff, the noise of a running toilet all night and a sterile, ugly atmosphere. P.S. Readers - I am a hotel professional of 38 years and know of what I speak!
