Saint-Émilion Hotels

The service in the restaurant was terrible. We thought the reception/concierge service and the spa service was great though.

Too far from the centre

The staff and their engagement to please the customer, great location of the property, spa open on sunday

Amazing castle and good service. We stayed at the vignoble house (vineyards view - outstanding !), rooms have just been redecorated with excellent taste. Peaceful and relaxing stay Air conditioning was not working properly and unfortunately this made our stay very uncomfortable (not sure I will return because of this point)

It's seen better days - the hotel staff were fine but the room was awful - OK if you're slumming it but if you want something decent forget it! There was enough dirt in the track of the window frame to grow tomatoes in. The double bed resembled the grand canyon - my wife kept rolling down into me. The bathroom had no shower curtain and the water went everywhere - most ran through the hole under the bath, the floors were stained in the corners and the bathroom door had chunks missing off the bottom. There were also a couple of chunks of plaster missing off the bathroom walls. - it was Bleak!! I have stayed in hotels all over France for many years and we have had a couple that were bad - this was a poor one that needs desperate refurbishment

It was the only one available for the dates that I needed. It was not by choice. I liked the fact that it has a restaurant and an outside terrace It needs a major overhaul/renovation. Cleanliness is not their strong point.

Breakfast was fine. The room was too noisey, no double glazing on windows and the room was on the most busiest road I have ever stayed on. We got virtually no sleep. We asked to change our room but the Hotel was fully booked. I would not recommend this Hotel because of this. Pay the extra money and stay in Bordeaux or in St Emillion.

The staff is very friendly and speak English. Its the very helpful staff that makes this hotel better than just a budget hotel. The location is perfect if you are driving here. We felt it was very well located with very safe parking. The restaurant was closed the whole time we were there but the pool was opened. The restaurant and reception area was very beautiful. The Internet worked very well and the tv did too. The cleaning staff did a good job too. Our room had a beautiful view out to the vineyards. The whole hotel is a bit run down everywhere, from boards missing from the reception celling, to paint missing in the pool, to mold around the sink and mirror of the room. There are huge spots and stains on the rugs everywhere and the tiles of the bathroom all look moldy and dirty. There is no curtain in the bathroom.

The friendly and helpful staff are excellent, and a credit to the organisation. The dining room and the food were also excellent. Sometimes the traffic noise is more than noticeable, especially at night. A room on the side of the hotel away from the road may be an improvement.

Friendly and helpfull staff. Good parking and easy to find. Clean rooms. We were very dissapointed to be told that the restaurant wasnt open in the evening as this was one of the reasons I booked this hotel.

wonderful setting in the french country side near to St emellion and Bordeaux good good food and the staff were very helpful, recommended for one or two nights when visiting the region

Good value for money. Great food at a good price. Some parts of the hotel smelled of smoke.

The quiet of the countryside and the size of our room. Lack of a standup shower and shower curtain.

hotel was fine but let down by its surroundings. This is not an area I would wish to stay in again. The hotel was fine nonetheless.

Good clean hotel with helpful staff.

awful food

very comfortable room, friendly staff. poor location if you are without a car

accueil, apéritif gratuit le jeudi

Good roomsize.

The rooms were nicely decorated, hygenic and clean, Only one complaint about the Hotel but an essential one, the bed was terrible and uncomfortable so we didnt really get a good night rest as this is the primary purpose for staying in a hotel

Beautiful views from the pool deck, Quiet and Peaceful, Excellent dinner on the back terrace, impressive historical authentic chateau