Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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10.0 "Excellent value."
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8.2 "Location is great."
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8.2 "Great service."8.3 "83% found the
staff to be very friendly ." -
6.4 "Vibe was decent."
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6.1 "Rooms are ok."5.6 "
Beds were acceptable for 56%." 5.5 "For 55%,maintenance was acceptable ." -
5.9 "Average amenities."5.7 "57% thought the
building was acceptable ."
Overall Rating
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8.3 "Great service."8.4 "84% found the
staff to be very friendly ." -
6.3 "Rooms are ok."
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5.0 "Average comfort."
Overall Rating
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7.9 "Good service."
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5.7 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
I was very much satisfied with my room and stay here. I thought the room was wonderful and the staff very friendly and helpful.
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10.0review from
Our room was extremely clean and the price and location were perfect for us. We have stayed here before and we will stay here again.
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4.0review from
This motel is hard to find. Not clearly seen from I-10, located on a one way road, small frontage sign, all lead to frustration in getting there. Once checked in, we had no towels or blankets for the sofa bed. But the desk clerk brought some right away. The room was clean. Housekeeping comes just once a week. (This motel is designed for extended stays.) The shower, toilet and sink are located all in one room, so plan ahead for morning use. The kitchen was nice, however no directions on how to use the stove. We figured it out. But having directions would have been nice. The desk clerk didn't enforce the 10 PM pool curfew until we called at 11 pm to ask about the pool hours and mention the noise. If you like air conditioning, this motel will also be great for you. Overall, it wasn't the Hilton, but for the money it was good.
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10.0review from
Truly, the only complaint I have about this hotel is that they don't do daily housekeeping. It's on a weekly basis. The price makes up for this fact, however.Also, we found animal crackers and popcorn under the edge of the bed upon arrival... Very near fun bars and friendly restaurants, and just a short drive to the main San Antonio attractions.
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10.0review from
We were so impressed with this hotel. We loved the kitchen and not having to go out to eat after a long day playing in San Antonio and the surrounding areas. It was close to everything and the staff was super friendly. Everything was clean and well cared for. The pool and other amenities were also great. We made sure to get a directory so that we can stay at more of these hotels in the future.
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10.0review from
we had a great stay much better room than most 4star hotels we have stayed at.
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10.0review from
very helpful front desk. Hotel is in the middle of some upgrades but it did not interrupt our stay. Rooms are very well appointed. Great bathroom stylish and plenty of room, comfortable beds and bedding. Pillows... well not a fan of them they were a bit small and lumpy but my hubby did not mind. We enjoyed being able to use the grill by the pool. Kitchen had everything we needed for our 4 day stay. The market within the hotel was very nice to have. The hotel is by the HEB grocery so that was great.
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2.0review from
Over all I'd say I am amazed at the time of this review this hotel has a four 'smiley' face rating. This place is old, dated, and just generally uncomfortable.
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8.0review from
I stay here quite a lot. What I love about it is all the bang you get for your buck. The room has a nice little kitchen with a dishwasher. The pots and pans are stainless steal and they even provide a toaster and all of the stuff one would need to cook your own meals. The laundry downstairs is free and they have new front loading washers. This hotel also has internet and a wide selection of TV channels. If you like to rent movies, your room has a DVD player. The iron and ironing board are in good condition. For my money, I get a lot of stuff that I wouldn't normally get at another place. There is even a pantry for you to get snacks, soda, more coffee, or bathroom items. The staff is super laid back and very nice. I'm always happy when I stay here. Another perk is that you drive out of the parking lot and hop directly onto the freeway. 410 and IH10 couldnt be closer. You'll like this place!
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10.0review from
Hotel was clean and the rooms had Sink, Fridge, Microwave, and cooking utinsils all the comforts of home, very nice thank you
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10.0review from
Staying at the Candlewood suits felt like a cozy little home away from home. It wasn't far from the city and it was easy to access the roads to explore the hill country. The River Walk tour shuttle also picked us up at this hotel so we didn't have to drive into the city to find a place to park.
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2.0review from
Room was disgusting. Terrible part of town. We left after 5 hours.
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8.0review from
It was very comfortable there. The bed was wonderful. The room was clean and well kept. There are plenty of amenities if you are staying more than a few days like mircowave, pots and pans, dishes, cups, and coffee pot. Both I and my parents really enjoyed our stay there. I would definitely recommend it to anyone wanting to stay in San Antonio and stay away from the more crowded areas of town. It's a little difficult to find since it's tucked away, but it's worth it. Price is great, the place is great, and we will definitely stay there again if we come back.
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6.0review from
The room was okay for $* dollars i wouldn't have wanted to pay anymore than that. The refrigerator was not cold enough and the airconditioner was leaking water the first day that we got to the room,but the front desk service was great and they corrected the problem as soon as possible.I wasn't real happy with the noise level of the guest above us,but after the second day the noise level was better.
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6.0review from
The hotel was nice and clean. The bed size was a queen but it felt like a twin size bed. Too small! The room had a stove, microwave, and fridge which is perfect for long stays. Too bad my trip was not that long.
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10.0review from
I was very much satisfied with my room and stay here. I thought the room was wonderful and the staff very friendly and helpful.
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10.0review from
Our room was extremely clean and the price and location were perfect for us. We have stayed here before and we will stay here again.
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10.0review from
Truly, the only complaint I have about this hotel is that they don't do daily housekeeping. It's on a weekly basis. The price makes up for this fact, however.Also, we found animal crackers and popcorn under the edge of the bed upon arrival... Very near fun bars and friendly restaurants, and just a short drive to the main San Antonio attractions.
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10.0review from
We were so impressed with this hotel. We loved the kitchen and not having to go out to eat after a long day playing in San Antonio and the surrounding areas. It was close to everything and the staff was super friendly. Everything was clean and well cared for. The pool and other amenities were also great. We made sure to get a directory so that we can stay at more of these hotels in the future.
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10.0review from
we had a great stay much better room than most 4star hotels we have stayed at.
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10.0review from
very helpful front desk. Hotel is in the middle of some upgrades but it did not interrupt our stay. Rooms are very well appointed. Great bathroom stylish and plenty of room, comfortable beds and bedding. Pillows... well not a fan of them they were a bit small and lumpy but my hubby did not mind. We enjoyed being able to use the grill by the pool. Kitchen had everything we needed for our 4 day stay. The market within the hotel was very nice to have. The hotel is by the HEB grocery so that was great.
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8.0review from
I stay here quite a lot. What I love about it is all the bang you get for your buck. The room has a nice little kitchen with a dishwasher. The pots and pans are stainless steal and they even provide a toaster and all of the stuff one would need to cook your own meals. The laundry downstairs is free and they have new front loading washers. This hotel also has internet and a wide selection of TV channels. If you like to rent movies, your room has a DVD player. The iron and ironing board are in good condition. For my money, I get a lot of stuff that I wouldn't normally get at another place. There is even a pantry for you to get snacks, soda, more coffee, or bathroom items. The staff is super laid back and very nice. I'm always happy when I stay here. Another perk is that you drive out of the parking lot and hop directly onto the freeway. 410 and IH10 couldnt be closer. You'll like this place!
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10.0review from
Hotel was clean and the rooms had Sink, Fridge, Microwave, and cooking utinsils all the comforts of home, very nice thank you
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10.0review from
Staying at the Candlewood suits felt like a cozy little home away from home. It wasn't far from the city and it was easy to access the roads to explore the hill country. The River Walk tour shuttle also picked us up at this hotel so we didn't have to drive into the city to find a place to park.
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8.0review from
It was very comfortable there. The bed was wonderful. The room was clean and well kept. There are plenty of amenities if you are staying more than a few days like mircowave, pots and pans, dishes, cups, and coffee pot. Both I and my parents really enjoyed our stay there. I would definitely recommend it to anyone wanting to stay in San Antonio and stay away from the more crowded areas of town. It's a little difficult to find since it's tucked away, but it's worth it. Price is great, the place is great, and we will definitely stay there again if we come back.
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4.0review from
This motel is hard to find. Not clearly seen from I-10, located on a one way road, small frontage sign, all lead to frustration in getting there. Once checked in, we had no towels or blankets for the sofa bed. But the desk clerk brought some right away. The room was clean. Housekeeping comes just once a week. (This motel is designed for extended stays.) The shower, toilet and sink are located all in one room, so plan ahead for morning use. The kitchen was nice, however no directions on how to use the stove. We figured it out. But having directions would have been nice. The desk clerk didn't enforce the 10 PM pool curfew until we called at 11 pm to ask about the pool hours and mention the noise. If you like air conditioning, this motel will also be great for you. Overall, it wasn't the Hilton, but for the money it was good.
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2.0review from
Over all I'd say I am amazed at the time of this review this hotel has a four 'smiley' face rating. This place is old, dated, and just generally uncomfortable.
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2.0review from
Room was disgusting. Terrible part of town. We left after 5 hours.
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6.0review from
The room was okay for $* dollars i wouldn't have wanted to pay anymore than that. The refrigerator was not cold enough and the airconditioner was leaking water the first day that we got to the room,but the front desk service was great and they corrected the problem as soon as possible.I wasn't real happy with the noise level of the guest above us,but after the second day the noise level was better.
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6.0review from
The hotel was nice and clean. The bed size was a queen but it felt like a twin size bed. Too small! The room had a stove, microwave, and fridge which is perfect for long stays. Too bad my trip was not that long.
